 All right, good morning and welcome to this week's edition of Encompass Live. I am your host, Krista Burns, here at the Nebraska Library Commission. Encompass Live is the Commission's weekly online event. Yes, you can call it a webinar. We won't be offended. Some people out there might be offended by it, but it's okay. It's what we do. And we do these sessions on Encompass Live every week, live at 10 a.m. Central Time. All the sessions are recorded, so if you're unable to join us on a Wednesday morning, that's fine. You can go to our website and we have all of our previous sessions. The recordings are all up there, so you can watch them, the PowerPoint presentations if there any are used or up there, any links and things that people shared are available to you, so everything is collected there for your use afterwards. It's free and open to anyone to watch the live show and the recordings, and we cover anything. Anything library related we want to put it on the show. We do presentations, many training sessions, interviews, book reviews, whatever is library related, we want to get it out there. So this morning, we are talking about, and you can see here on the screen, the new health insurance. Libraries and the new health insurance marketplace is our official title this morning. And lots of big news has come out about this, so we're going to get into what has come out, what's going on with it. We have myself and a couple speakers here next to me. You can see this is Mary Sowers. She is our new-ish government Information Services Librarian here at the Nebraska Library Commission. So she's going to share some information about what is out there for librarians to help them deal with this incoming thing to their libraries. And on the line with us remotely is Kendra Morgan, who is from Web Junction. Hi Kendra. You can say hi. Hello. Hello. No problem. A little delay sometimes. Hi. She is joining us remotely. You're from, I don't know, the West Coast today, right? Sometimes I'm never sure where you're at. Yes? Coast. Yes. Yeah, I'm based in Seattle. Yes, where's, yeah, in Seattle. So she is going to be telling us about what's going to be available via Web Junction for people. So to get started with this, let me check here, the, as everyone knows, the new healthcare.gov website is available as well as out there right now. And as of October 1st, as you can see here, consumers will be able to go there to choose health coverage. This is part of the Affordable Health Care Act that was put into place at the American Library Association conference last month. Yes, just last month. And it was announced that libraries would be available to help customers and consumers who want to choose their health care. There was an announcement made. It was a little, I think, surprising to some people, to some libraries the way it was presented. But it was, it's actually a good thing that it was put out there. And I think, personally, getting libraries out in front of people and known as resources for this kind of thing. This is something, so the announcement was made that librarians would be assisting consumers, not just librarians. So that is just one place that people can go. So that's something to also be aware of. You're not on your own out there. And that there would be training and resources and things put out available for librarians to help them get up to speed with what is out there and what they can be doing between now and October 1st. And that's what we're going to get into some here. Healthcare.gov is the web page for that patrons will go to when they come into your library. As far as what librarians will do, it's just as with everything else that you do, you are not going to be required to give people advice, tell them what they should choose, that kind of thing. Patrons have been coming, people have been coming into your libraries for years asking for help on filling out their tax forms, fill out their health, unemployment benefits, other things like that that are very private information. You have helped them with those over the years. This is the same thing, just another thing that they will be meeting assistance in being guided to, pointing from the right place to go to, giving them maybe handouts with the right resources that are out there for them. So it is a huge change to people in the country as far as healthcare. To us as librarians, I think it's just another thing that we've always been doing and that we'll continue doing with offering them, you know, directing the right place. There will be people, I'm not sure we're going to talk about the navigators and those kind of things, okay. There will be official people who are trained and go through certifications and official trainings about actually giving advice to consumers out there. And Mary's going to expand a little bit more on that. And that's the kind of people that you will be as librarians to refer them to. This is, you know, someone comes in and says, I don't even know what to do, you know, tell me what to do. And you say, I can direct you to the right place. So there's going to be, I think that takes a little bit of the fear out of it for me, at least it did, as far as we do not have to as librarians understand what's the best healthcare choice for some particular person who comes in. They are training people to actually do that. Although by the time you're done with it, you'll know a lot more than you ever wanted to. You learn what, you know, what, it's the same questions come in over and over about how do I do this thing with my taxes and whatnot. And you can eventually rattle it right off the top of your head. Yeah, you learn the lingo fairly quickly, you know, when you get the same patrons or, you know, get patrons coming in asking the same questions all the time. Right, right. So that's the basics of what's going on here. We're not going to get much today into the health care act itself and what's available and what people can do. That's going to be something that is going to be coming out from the government and from some sites we've been mentioning here. We're mainly here this morning to tell you about what librarians are going to be doing and the resources that are out there to help you, things that are being planned, some stuff is already available, some things are in the works. So that's mainly what we're going to be talking about today are those kind of resources, not the health care act itself and what people can pick and choose. That's something that all these resources we give you, you'll be able to start kind of filtering through. And like I said, as we've done with all the kind of things that people come into our libraries for, sending them in the right direction. Yesterday or the day before I forget there was a letter announcement put out by ALA that I thought was worded very well and of course I probably can't find it here. But we know that the patrons are going to come to us for help, whether we want them to or not, whether we officially tell them come to us and promote it, whether they even hear about these things that we heard that librarians will be, you know, a first line of defense and helping these people. We know they're going to come in anyways. So the point of this and the training that's being put together and the resources is we might as well be prepared ahead of time instead of shocked and surprised when October 1st comes around. They're going to come in anyways. So let's get ourselves up to speed on this before the deluge comes in. Yes, absolutely. So I think that's a pretty good basics and I think we'll switch over to Kendra. I'm going to have you pick up next and tell us what's been going on with what Web Junction is doing. I know that was something that was mentioned a lot in the announcements and everything. Yeah, thank you. I'm going to give you control here so you can share your screen. Hold on just a sec here. Okay, you should be seeing a pop up for you to share your screen. There we go. Yep, we see it. Looks good. Perfect. So as Krista mentioned, my name is Kendra Morgan and I work on the team here at Web Junction which is part of OCLC and at ALA at the end of June, June 30th, I was participated on a panel along with Susan Heldreth, the director of IMLS and the Centers for Medicaid and Medicare Services. Jackie Garner was there as well, as well as a representative from the National Networks of Libraries of Medicine to talk a little bit about everything that's happening around the Affordable Care Act and what was being done to help libraries prepare for that a little bit more. And that was part of the announcement to let folks know that we are in the process of creating resources and materials that can help libraries with some of the questions that they're going to see come through the door. As we get closer to the launch of the enrollment start date, which is October 1st. And so IMLS, which is the federal funder for museums and libraries in the country, saw a need to really start addressing this in advance of the launch. And so they pulled, we've been working together on this cooperative agreement with them and they have also partnered with CMS to look at how to disseminate information to libraries and get them tools and resources that will help with serving patrons. And so a little bit about what's going to be happening at Web Junction in terms of supporting these needs is we are going to work both with public and state libraries in the collection of resources and materials that can help library staff to help patrons with questions that come in about the ACA. We know a lot of great work is actually already underway and so we're going to try and capture some of these stories and use them as examples of how libraries may choose to work with patrons locally. I think one of the things that Krista mentioned early on is that every library has to decide locally what level of involvement they can commit to. Every librarian, if someone comes in, says, where am I supposed to go to do X, it doesn't matter what the question is, is generally going to get patrons to the right place and this is no different from that. What they may start seeing are different types of requests like, can you help me complete this form? How do I know which plan I should sign up for? And that's where the library staff is going to have to look at their options in terms of connecting patrons to a deeper level of resources and one of the things that will be available through another program through the CMS is called the Navigators and Assisters and these are going to be people in every state that are trained and qualified to help people look at their options. So one potential opportunity for libraries will be to partner with those organizations to maybe offer one-on-one training sessions in the library or scheduled group informational sessions and all of those details are still pending. We don't know exactly what those programs will look like but part of the key role that we want to make sure we play with those groups is to encourage them to reach out to libraries as potential partners. A lot of libraries have meeting room space, they have laptop labs and dedicated computer space areas that could be a perfect community resource for some of these opportunities for people to learn more about the coverage options that become available to them on October 1st. So it's kind of working both ways. We'd like to look for ways to make sure that people working on this project know about the strength of libraries and how they might be able to partner with libraries and for libraries to look for those opportunities as well. So that's one piece of it and we're also working with an organization called Zero Divide who based out of California and for over 15 years they have been working with technology and underserved communities to help improve outcomes in areas such as health or education, civic engagement and workforce. So a lot of things related to digital inclusion and they are going to be e-health subject matter experts in this work and helping with the development of resources that can be used by state and local libraries to determine how to engage. So we are looking now at collecting information about what will be most valuable for libraries to have in these, for these types of tools to be developed. So we were just down there in San Francisco meeting with their team on Thursday and Friday which was great because this project really just launched on July 1st. So we're really excited about the work ahead and we know people are very interested and eager to learn more. Let's see. The page that's up right now that's showing on my screen is the new e-health section on Web Junction and so this is going to be where we start storing information about the project and so there's just some basic facts about the agreement that we currently have with IMLS. We also have some frequently asked questions. One of the things that we heard a lot about what's available now and there actually is a lot of great information available both on healthcare.gov which is the public-facing site that's where people will actually apply for coverage on October 1st for those libraries or for those states that are participating in the federal exchange which is the case in Nebraska and then there's also information there's training resources that are available on marketplace.cms.gov and this is an opportunity and again this is an individual choice but if you want to learn more and dig in a little deeper to some of the information about the Affordable Care Act and how it might impact people there are training materials available for trainers to use that information. So we have started keeping track of these questions and some of these came up at the ALA conference in June and we'll keep adding to them as we have more information available and one of the important things to understand is that we're going to be talking a lot about October 1st and that is the first day of open enrollment period and anyone who wants to receive health coverage by January 1st will need to submit their application by December 15th. So there could be a more activity around that time but they really don't know. So it's a little up in the air how many people are going to be walking through the doors or what kind of impact you might see but the window is actually October 1st through the December 15th for January 1st coverage and the enrollment period stays open until March 31st and there are more information about this project or about the timeline available on the healthcare.gov site if you're interested in learning more about that timeline. In addition to being able to learn more through this site we're also collecting questions if people have them as well as an email address and contact information if you want to be notified when new resources are added to a web junction you can complete this form as well as if you have any questions. So questions that we receive through here are also going to be part of the FAQs that I just demonstrated as an opportunity to share. If we see enough of that question we'll try and answer them and keep them up to date on the eHealth page and this is that healthcare.gov site which is it's really helpful it has a lot of really good information available they have a glossary of terms if something's not familiar to you and you can also sign up for updates through healthcare.gov if you would like as well and right now if you go to web junction the eHealth page such as webjunction.org is under the hot content there on the right so you can have quick access to it. So Krista that's about most of the information I have are there any questions that I can answer or things that would be helpful to clarify? Great no thanks Kendra um actually um I believe you're going to be reading can you talk about the new the webinar you're going to be doing later this month? I can't anyone yeah just let me know if that's coming. So on July 26 there is a webinar which is filling up very quickly as in I think it will be full by noon today. It's unprecedented interest which is actually really exciting you know that people are really interested in learning more but it is also available on webjunction under the upcoming events libraries and health insurance so that's on the 26th at 11 a.m central. If you can't attend that day or registration close we are going to create an archive that will be freely available within you know four hours of the day of the session so it'll be up that afternoon and that will include the same panelists that participated in the ALA session and most of similar content and a few additional updates you know of things that have changed since we we presented at the end of June but we will look to schedule things moving forward that allow for some regular updates and sharing of tools and resources. Great yeah that's what I wanted to make sure is I know a lot of people not everyone is able to make it to the ALA session and during the while it was happening I saw tweets and things on Facebook coming out from people who were there but also from people saying what are they saying what are they saying? Yes we're really happy to be able to do it again and like I said the archive will be available sometimes you know people can't get away from the desk at any particular time so the archive is always a great option to go back and review and we will take the questions from that session and answer as many as we can during the Q&A period and then anything else we'll try to get through follow-up on the website. Great okay cool that's awesome yeah I think the stuff that webjunction has put together here is really good I've looked through some of it a lot of very useful explanations of things and since knowing that you are the ones that are you know connected with the IMLS and ALA deal knowing this is the place to go for that kind of a librarian specific resources and information is really good and what Mary's going to show is something that's not librarian specific it's a professional a sister specific I guess and specific Nebraska so thanks so much Kendra on my withstand line in case you have any questions or things um as um near the end can do yep cool all right I am going to pull back control here to us do so that yes we are all right and I'm going to hand over to you Mary you can take over thank you Christa and good morning everyone I just wanted to say welcome and hopefully some of the information that I'm going to give you today will help you if anything become more familiar with the websites that are available now so that when you do start to get questions from consumers and patrons about the insurance the health insurance marketplace that you will be able to be very comfortable and um a little bit maybe ahead of the game in pointing them to where they need to go so um this this health insurance marketplace is actually the official logo so you're going to be seeing that a lot in the coming months but what I put together here is just a really quick reference guide first of all with what I consider especially for Nebraska the three websites that you're going to need right away and then for everybody in the country the first two websites marketplace.cms.gov and healthcare.gov those two are for everybody and that's those are probably the two that everyone is going to need to be the most comfortable with and I'm going to go through each of these one by one to navigate a little bit through them point some things out so that you'll know where to go very quickly when someone asks or you know show people the websites and kind of demonstrate what they need to do once they get on this is not necessarily you need to do this for them but you need to you know get them pointed in the right direction and then they can take it from there the first one I want to talk about is marketplace.cms.gov that's the center for Medicare and Medicaid services.gov and I'm going to yeah there it is I messed up Mary's organization by popping up a new tab and that's quite right not upon believe me I did a whole bunch more than that when I was putting all this together so this is the what I consider the professional website that librarians and professionals will need to go whether and professionals I mean also some like agents and navigators might find this website interesting as well and of course later agents and navigators are going to have a little bit more in-depth information on their end but to begin with this is not a bad place to start and but for librarians especially this is the one that I considered more professional and there are three main categories the first one is partner with us and this is like Kendra mentioned before ways that you and suggestions for the ways libraries can partner with your community organizations maybe you have some organizations who are becoming navigators and counselors and so maybe you can work with them suggestions for how you can work with them to create programs for the organizations to come speak or maybe like during tax season here in Lincoln at the public libraries we have an organization that comes and actually helps people fill out their tax form for free so this might be a way for you to set up a program like that with someone in your community okay the next one is get training this one is actual training materials like presenter slides video presentations Spanish language version video presentations and presentations themselves and also to down here at the under related links and this is also in news if you were to if you look up news on this website there is a health insurance marketplace training schedule for a marketplace 101 so if you're not familiar with how this overview picture works and you don't have a really good grasp of it this is a great place to to to get that christa and i was setting we attended the one that was just the last one on july 9th and it was very good it um if you're wondering what's up with the health care act and what is really available what's going on that the stuff that i said in the beginning we are not covering today yes this is the thing to attend it's a one hour webinar and it was very very useful yes it was gave us lots of ideas as to where we needed to go to you know try to start pulling together some information and they do accept questions and things during it as well it's not just a um talk at you and that's it presentation they were accepting questions from us as librarians wanting to know what are we supposed to be doing what can and can't we do um so there it's a back and forth type thing so definitely very useful and you know without going into too much detail one of the questions that we had very specifically that they did finally answer at the end was are librarians expected to be navigators and or counselors for the consumer um patron right and they like they required to be trained or certified to do this that's correct and the answer is no um librarians really are doing what we do anyway and that is to guide people to the right information not advise them so librarians are not expected to be certified navigators or counselors so that was the you know one specific question that we had but you know this webinar in general is very good for an excellent overview of how the whole program is going to work so I'm going to go back now to the marketplace CMS marketplace and this get official resources is actually the most important section of this whole website because this is where there are lots and lots of publications articles research um some multimedia ideas for you uh widgets and badges that you can use in publications logos and graphics that you can use in publications Spanish materials other languages that are available and there are actually quite a few other languages that are going to be available so that everyone's needs are served and then other partner resources so one thing I wanted to point out under publications and articles is that there are actual brochures out here that you can pull up and print off for your patrons and and people coming in asking questions and of course this one is not going to come up right away it'll get there eventually let me try just doing that one again now normally these just pop right up but these are being a little slow today but anyway they are brochures that you can pull up and print out and have ready for your patrons and there are also fact sheets like for example this first one is key dates for the health insurance marketplace again this is something that you it's a one page that you can print off to have on your reference desk or on your circulation desk as people walk by if you have an information table you can put this out I mean put all of these things out on your information table or your little brochure slots along with the bus schedules you know things like what happens when you know like for example and here in July well actually back in June the marketplace was open for business for people to call and this month in July you can begin to set up an account and you can also sign up for email so that you can get updates to the marketplace and to new things that are happening things aren't happening daily but I have found that things are being put out weekly announcements are being made weekly as to documents and things that are being that are available that weren't available the week before so this is just an example of a fact sheet that you can print off for your patrons again and another fact sheet and you can either put these all together or have them out at specific individually so that people can if they you know don't if they're not interested in the timeline sheet specifically they can go to things to think about when choosing health plan they can get a little bit more specific so these are just ideas for you to use and how you want to present information to your patrons lots of other fact sheets for you to choose from I won't go through all of them they have examples of what the consumer applications are going to look like for the health care and these are only to be looked at right now you cannot actually submit an application until October 1st but every piece of information that I've come across says try to do as much of this in advance you know so if your consumer or your consumers and your patrons want to know what can I do now point them to things like the applications and the things to think about and because there will be specific pieces of information that they will need to sign up so it's like collecting all your receipts and everything to prepare for doing your taxes yes absolutely yes necessarily jump in and start filling out your tax forms because yes you have to have stuff yes resources and information at a time yes you will need names birthdays like if you're an individual you'll need your name and social security number and your employers and your employer history if you have a family though you'll need every person's names birthday social security numbers and if they're of work age then you'll need all of their employer information as well so do point them to you know what can I do now to prepare for doing an application now I want to go back to my slide here just to do a quick overview the marketplace through CMS is generally for professionals it does include partners not a lot of information there yet as to specifics about navigators and counselors for state but there is a sample application out there under partners for how navigators or how people who or organizations who want to become navigators and counselors can apply for that now in most states from what I can tell they most states already have this process going and they have granted they are accepting applications from people but not everybody has them listed out there there are training presentations like I mentioned before overview training 101 that we showed you shop which is the business owners healthcare plan and going back to the partner's thing I think I'd seen somewhere now as we said librarians are not required to be trained certified or anything you're going to be doing your usual job as you always have or just leading in the right place but if you as an individual wanted to become one of those yes you could you could separate from your job as being a librarian at your library go and figure out how you can possibly that's something you're interested in apply and go through the training to be certified to do that yes that is absolutely right so if your library is um wanted to have an in-house person so to speak um to come in say after hours and you know you have a particular interest in this yes an individual could train um and apply to it's like like Kendra was saying each library has to decide themselves how much they're going to get in be involved in this whole process that is absolutely correct right I've shown you some basic of the official resources brochures that sheets articles that you can read about this whole process of the affordable care act and the federal health care and how the whole program going to work there is a frequently asked questions here at the top and that takes you to this page and gives you a little bit more in-depth answers as to what are health insurance marketplaces also known as exchanges so you're going to hear that a lot and how do consumers apply um and premiums uh when so timeline you know things like that so uh frequently asked questions is another place that you can go and that you can also direct patrons to go um you can also um sign up and join the various groups you can sign up for email and let me see if I can yep it says get the latest partner news or if you want official resources and actually the whole the partner and the training and the resources all point back to this same sign up for email so anything that showed new that shows up on this website if you've typed in your email address here and submitted it you will get the latest update and I have not actually done it with this website however I did do it with the next one that I'm going to talk about but in healthcare.gov but again you can sign up with email they also have Facebook Twitter and YouTube so you can stay up to date with the very latest and the next one that I want to go to is healthcare.gov and I didn't I went backwards um for uh just this is the quick reference page the the CMS marketplace healthcare.gov is the general website um they have a 1-800 number that people can call now and for the hearing disabled um you can they do have a tty number um that you can have give out as well so so far as a phone call this organization is up and running right now okay so let me go back to and then this is the website healthcare.gov and it is divided into individuals and families where you can investigate your options and ask questions there is a live chat going on at all times it is also available in Spanish so people have options right off the bat there is a very small little YouTube video about I want to say it's about nine no it's about two minutes just under two minutes for you know some basic instruction there is also a small businesses and again it's the same type of format see your options live chat and you can again on all of these you can do um Twitter Facebook email and if there's anything that you want to print out you can do that it it is also available in uh Spanish so there is an all topics so when you just scroll over that you can pick and choose the topics that you want um and this is probably going to be the website that you will use the most once you get yourself oriented through the CMS marketplace this is the website that you are going to use the most with your patrons because this is where they will need to be to sign up for insurance so going back to the main healthcare.gov if you start now it will give you some options like if for example you want to find out what types of insurance might be available to you you can go through a series of questions and get some ideas as a consumer as to what plans are available what your costs might be and options on how to get one or the other or both so um go back to this one um and like I said earlier the the CMS marketplace is for the for the professional more or less the healthcare.gov is for consumers to learn about and buy insurance this will connect consumers with the correct exchange or the correct marketplace for their state now for example Nebraska consumers will enroll through healthcare.gov and um I want to be sure and show you that from the main webpage if you scroll down right in the middle there are three questions what is the health insurance marketplace basic explanation of how the whole program works the next one is what is the marketplace in my state and if you click on that and then scroll down and select your state like for example um Nebraska it tells you point blank if you live in Nebraska you'll use this website healthcare.gov to apply for coverage okay and then it will say learn more about the marketplace and how you can get ready that that'll be the next step you know for a consumer now the what I did just as an example because I kind of knew who some of our attendees were going to be here this morning I also checked out Virginia to find out what their exchange would be they are also using healthcare.gov I I looked up New York and partly because we have an attendee and partly because my husband's from there and it says if you live in New York the New York health benefit exchange is the healthcare marketplace for that will serve you and then it gives a link visit the New York health benefit exchange now so that so then that case New York is hosting their own yes that is correct yes New York is is hosting their own and they will they have some basics pretty much similar to the healthcare.gov what is an exchange information news to keep you updated as to you know what's new what's latest and greatest and then how to go about signing up so the other one just out of curiosity I did look up Colorado having come from there you know just a few years ago they are also hosting their own exchange so again they give the the link to that and then once they get to that particular link it walks them through what they need to do so that's great so you don't have to search around and figure out from their own state you can go to the main one state main website healthcare.gov and then it will lead you to whatever your local that's correct and that's probably nine times out of ten what libraries are going to be doing all over the country is going here and pointing them at and using this as a general overview and then pointing them in the right direction as to where they actually need to go to to apply now for Nebraska specific I wanted to touch on the Department of Insurance I'm doing look lots of looking trying to find information for librarians here in Nebraska I checked with both the Department of Health and Human Services here in in Lincoln and also the Department of Insurance the Department of Health and Human Services is so far does not have anything out on its website and when I called absolutely has no plans yet at least that they're not announcing yet to put anything out on their website they are referring us to Department of Insurance so if you have something specific to ask that you cannot find an answer either online or through one of the specific marketplace websites then the Department of Insurance would be the way to go at least as a starting point and I have listed their telephone number here and also to on the first page where I had all three websites just as a quick reference now the Department of Insurance website does have some information it tends to be more technical and more document based it is also I think intended to be more for navigators agents and insurance providers but a lot of the pages are still under construction especially navigation navigator and agent pageants actually say say this page is still under construction when I called them about this they said they do not have a list of navigators or agents or counselors for the state of Nebraska yet they don't have a time specific where they will have that ready and out there on the website but it will be there by October 1st and I did ask specifically you don't have it now but will it be there by October 1st and she said absolutely so and she also referred me back to healthcare.gov and so until these states actually get completely up to speed with their navigators and counselors for for their state they are referring everything back to healthcare.gov and at the moment that's probably an okay thing just because there is so much more to do to provide information it's just not available yet so I did like I mentioned earlier called DHS the health and human services they refer me to Department of Insurance and also again back to healthcare.gov and the Department of Insurance I would also want to mention that if you have a patron come in or call that actually is like from an organization that is interested in being a navigator or counselor I would first of all refer them to the Nebraska Department of Insurance or whichever state that you're in if that information is not already out there I would refer them back to the Department of Insurance for your state because they will have the guidelines and the applications that the navigators need and this is just a really quick look at the Nebraska Department of Insurance it's really kind of an interestingly set up site this is the main page and it's not readily noticeable when you go to the main DOI page so if you were to do DOI dot Nebraska dot gov or it just in a search put in ACA then this web page will come up for the federal healthcare law it when you it has consumers agents and navigators which is not complete yet companies and then marketplace individuals and small business if you when you click on consumers and healthcare providers and then back to the left for affordable care act information it comes up with a list of articles to read if you click on that same button at the top for consumers but then come down to federally facilitated marketplace it comes up with a different list of items that are specifically about the federally facilitated marketplace so you know go back and forth play with it a little bit find out what information is there but I definitely wanted to give you kind of a heads up as to what information is out there and help you navigate at least have you look at what it looks like now and and be able to navigate it a little more easily rather than if you've got somebody standing in front of you and you're trying to have trying to learn how to do this there is one other thing that I wanted to mention and this is I actually signed up for emails from healthcare dot gov this was the letter that I got in my email welcoming me to the health insurance and again it's a quick reference for the consumer points them to the website what they can do to get ready now answers a few questions have them followed on facebook and twitter and then also there are specific videos that this particular email points them to and the cms marketplace does very similar things yeah so yeah I sorry I signed up for that too and almost every week I've been getting something so they're being very proactive which is yes with this is very true marriage with here's something coming up here's something to think about here's some more information about something or other one other thing I wanted to tell you that I think most libraries are going to probably find and unfortunately you know because all the states are not up and running with their navigator and counselors list I wanted to use as an example New York because they do have theirs up and running and I think this is what most states are going to look like in some form or other eventually as to the type of list that people are going to be able to refer to as far as organizations that are available and they actually have a map of all of the navigators by county and then when you click on the county and I believe it might be under available here if you click on the county it will it lists the in New York say for example Monroe County there are two organizations that are available yeah I'm not finding it but New York was a good example of where they already have a navigator list out there and a counselor list out there there were two organizations in this particular county that I looked up that are already on board and ready to help the consumer so well that since they already have their own website and they obviously decided when this act was first put into place that we're going to do our own thing let's get going with this so that's probably start a couple years ago yes they may have those organized yeah but those are some of the basics to to get people started so far as working around the websites and getting comfortable with them so that when patrons come in or call with questions then they'll know where to point them yeah there's one other resource that I I didn't come across I was told about if you may have noticed the people who are speaking or spoke at the ALA webinar one person Ruth Holst is from the National Network Libraries of Medicines for on the upper Midwest she's out of the base of Chicago and she's me speaking again on the one that Web Junction is doing so I contacted our local person from the National Network Libraries of Medicine which is Marty McGee which some of you may know her she's at the McGuggan Library up in Omaha to see okay what do you got going Marty and she's like we don't know yet but I'm just working on stuff it's coming don't worry about it but she did say was and this is something you can look up here if you go to Medline Plus which is a resource that they refer to people to a lot because it's from the National Libraries of Medicine and do a search on what you get there there's Medline Plus on affordable care act then they've collected all their resources that they have right now so on anything that's going on with it so if you scroll down and see there's some results there there's kind of a little explanation at first and then over a thousand different resources but this is what for the National Libraries of Medicine they're directing people to for now she said was we've got this information up there there may be more coming we're still working on it but this is another resource that you can use as being specifically put together yes for anyone out there and Medline Plus just out there publicly for everyone to use so you can use it you can send your users to it yeah yeah so and maybe we'll get more information from Marty later yes information is definitely coming and Kendra touched on this and and Krista as well but it's just that you know they've been working on this for a while and then a lot of the states didn't decide one way or the other whether they wanted to be host their own exchange and they were the deadline for that was extended and so now they're the ones who have decided to be their own exchange are having to kind of play catch up a little bit and then also and then the ones who are not going to host their own are you know developing materials to point everybody back to healthcare.gov but more information is coming like I said earlier almost on a weekly basis yes things have changed since we started looking at this last week exactly yes in fact the healthcare.gov website changed literally overnight yes it did and as Kendra said you know they did this session at ALA and now they're doing this month it's going to have new stuff in it because things new new information has already come out yes so you know we know this is coming the healthcare act you know October 1st is the big day the announcement was made at ALA and we decided here at the library commission we wanted to get something out right away at least to let our librarians know here's what's out there here's what's coming here's what you can use right now to get something you get a head start on it so we didn't want to wait until you know September October yeah exactly that's why we do have some good information some things to come but yeah so anything I think that's it okay all right does anybody have any questions um nothing came in while we were all talking which I never know if that's good or bad we're so good there's nothing to ask or nobody knows what to ask so you have any questions or comments type them into the questions section of the interface and I will mention them Kendra do you have anything else while we're waiting to see if anybody has any questions anything else you wanted to add no I think this is great I'll have to use some of these tips to update web junction not a problem we're happy to have you do it well and while we're waiting for any questions just to let you know I am the government documents librarian here at the library commission and if you go to our website I'm listed in the directory if you ever have any questions feel free to give me a call anytime and if I don't know the answer I'll certainly find out for you or point you in the right direction to the to the person who does and so feel free to call the commission anytime and for other states I know we have people that watch our show from across the country um I have heard other librarians saying librarians have saying various things that I think my state library is working on something I've heard there's gonna be a webinar coming out that is so um check and see what's being done in your state for your local like you know we talked about what's going on here specifically for Nebraska the different insurance here what we know our details um checking with your state library or um at your state your department of insurance and see if they've got some training or resources coming that um but they're working on getting out there um it's um specific to you guys yeah well it doesn't look like any questions came in so I'm gonna say we did an awesome job yeah or we scared them into silence I don't know yeah it's really not scary at first it seems like it might be but once you really get um out there and start looking you know there's lots of stuff to look at and it's easy to navigate I will say that much it is it is relatively easy to navigate yeah it's it seems like there's a lot of information that there was sometimes is a bad thing yeah too much right um but it's good to get this um a demo from you of where to go to find all the information certainly for the basics I think for um some people in the libraries they were scared that the whole part about how do we get how am I supposed to tell a person what to do and just as I said in the beginning something to be very aware of just think back to what you do with anything you don't give someone legal advice if you don't give someone personal advice on how do the taxes right you direct them in the right place that's what librarians do and we know this it's it's it's in our blood we know how to do it right and it's the same thing again here just a new thing that people are gonna be coming in and asking about right um do have a comment here from Dave McStorff up at South Sioux City Public Library hi Dave and this is true that we have seen some of this discussion um some controversy um there are groups people out there who are just in general opposed to the Affordable Health Care Act in general and are complaining that libraries are being involved that ALA librarians are pushing this our um have chosen to you know support this and they don't support it so they're against your library now that's just something to be prepared for um as Dave says uh it's just like anything we those librarians we don't control the laws we just provide access to the resources I'm sure you've had controversial things to deal with in your library in the past so just do be aware and I'm sure maybe you'll do know that not every not every single person in the country is on board with the health care Affordable Health Care Act um that you may have to deal with that kind of issue from some of you people that come into your library and as a former frontline circulation desk person in a public library when someone came up and said something to that effect to me my answer was I'm not here to disagree or to agree that it is public information my job is to provide the information if asked so um and point them in the right direction yeah good answer yeah so anything else out there from the audience questions comments ideas thoughts on what you're doing it is all very new to all of us so we're all just getting going with it yeah and we're going to be here lots hearing about it a lot more and uh in the in the few months to come all right nothing has come in I think we will wrap it up for today um thank you very much Kendra for being on the show thank you I appreciate the opportunity yeah sorry I apologize to everyone for the little technical difficulties we had this morning we started a little late but I think we did pretty well wrap getting caught up and getting everything done here um that's when thank you's coming in for thank you for the information on the on the chat here you just have been encompassed live it and get this set up so thank you everyone very much for attending this morning um the show was recorded so the recording will be available later today whatever guest process um I have Mary's PowerPoint and I have all the links in the websites that are mentioned the web junction links the things that Mary shared have been collected into our delicious accounts they will also be available when recording goes up as well so that will wrap it up for today I hope you'll join us next week when our topic will be the new digital public library of America a new resource for our communities um this is a new resource that was launched a couple months ago I think that was a march um sorry and um where it can collect um links to um digital resources that are out there in libraries all over the country and uh Jamie Hollier who is on the director one of the board of directors of the digital public library of America is going to be joining us to talk about um this and what's going on with that so hope you'll sign up and join us for that next week also Encompass Live is on Facebook so if you are a Facebook user please do feel free to go over there and like our page we post announcements when our sessions are available and we've added new things to the show to the schedule um I remind people every Wednesday morning that the show is starting and they can join in when they want to we do have um you can register ahead of time to join our show or you can just join us on the fly Wednesday mornings we post up the login information so um memory recordings are available we'll post it there as well so if you're a big Facebook user please go ahead and like us on Facebook other than that I think we are wrapped up for this morning thank you much Mary and thank you and everyone for attending uh thank you and we will see you next time bye