 So welcome to Mid-Camp Madness and planning human-centered events. So my name is Avi and I am going to be presenting this, but really this talk was produced by the whole Mid-Camp team. There are a ton of people who have helped with this over the years and there are too many to list, so yeah. Also you can get the slides and write the session at bit.ly slash mid-camp dash humans. With that I will get into it. So Mid-Camp. Mid-Camp is annual event in Chicago. It brings together people who use developed design and support Drupal. So we're Chicago camp. We've got about 300 attendees. We're starting plan our fourth year. Our attendees are split pretty evenly between beginner advanced, beginner intermediate and advanced folks from development shops. Agencies, businesses, higher ed, all over Chicago land and the world really. We get people coming in from everywhere. And we have a pretty standard schedule. Thursday, sprints, Friday, Saturday, sprints and training on Thursday, Friday, Saturday sessions, and then Sunday sprints as well. So the idea is we're not bad camp and we're not nice camp. We're a nice happy medium in the middle. What makes us human centered? Why am I up here talking about what we do? I think a little bit of it is that we're from the Midwest. Kind of like Ireland. The Midwest is a little more human centered. We try and think about people instead of business or making lots of money or whatever. We've got lots of amazing heroes on our team that really kind of bring all of these things to the table. And without all of the individuals that have brought their specific passions to the table, none of this would happen. Also, we're humans too. We go to lots of camps and cons and we see the good things and the bad things and we try and replicate the good things and improve on them and try and improve on the, kind of fix up the bad things that we see wherever we go. So everything that I'm going to talk about isn't the sum total of everything we do for mid-camp, but it's the things that I and the team think are really special and unique about what we do. So finally, how do we do it all? I mean, there's a lot of hard work, but sometimes it just kind of all comes together. It's great. That coming all together does take a lot of meetings, thought and effort. We really plan year round and again, a bunch of amazing people. So the way I'm going to organize this talk, I'm first going to go through the things we do to help the community, then the things we do to help our attendees, and finally the things we do to help ourselves as organizers, because organizing big events like this is hard. So first, the community. Drupal is people. Open source is people. It's all just people, just like Soiling Green. This is a clip. Yeah. So, you know, we, it's all just a bunch of people trying to do the best we can. And so we at Midcamp try and help out the community and contribute back as much as we can. We're a small camp. We're a mid-sized camp. In Chicago, we realize that not everybody can get there, so we try and do as much as we can to get what we do out to the world. The first thing that we think is awesome is our timing and consistency. So when we started this camp, we really wanted to make sure that it was a predictable time every year. There are a lot of Drupal camps and cons and events. If you go to Drupal, the calendar is full every year. So we wanted to make sure that we had a specific time that people could plan for. Also, Chicago is expensive, so we need to be able to plan really far in advance. We want to be considered of new camps and attendees when we are planning so that they can plan their schedules as well. And we do our best to announce the date of next year's camp at Camp that year. So the more predictable we can be, you know, it makes our jobs easier too. So a few hitches along the way for that. We have had a couple of times where large camps have tried to schedule at the same time as our camp. We've dealt with that. We've kind of made it work and negotiated that. But it's, like I said, it's hard. Lunar calendar-based holidays often get in the way of fixing a date. So Easter, Passover, sometimes we just have to plan around that. Also, March can be winter in Chicago. And it's cold, and there are lots of, yeah, lots of problems with that. So the next thing we do for the community is really amazing bulletproof session recordings. This picture is a little bit dark, but it's a setup of our session recording kit that is really incredible. So why that's important for the community? It's a preservation of what we do at camp for all time. We upload these videos to YouTube just like this stuff here at DrupalCon. And it's out there for anybody in the community to see. It's a great marketing tool, both for the individuals that come for the agencies that are promoting them. The agencies can go out and say, here's what our people are doing and have real tangible proof that their people are doing these great things in the community instead of just saying, hey, here's a meetup link that has some information on it. It's a really great path to speaking at DrupalCon. So this is my first DrupalCon talk. I've talked at lots of camps. But yeah, so a potential DrupalCon speaker can kind of show a resume of real evidence of their talk. And these kits are really mobile and easy to share. The first year we did camp, we got the Drupal Association 80-pound Pelican box of laptops and recording stuff. And it was horrible. It was a pain. It didn't work as well as it should have. And so we kind of started iterating that and trying to make it better. And I think we really have some hitches here. It's been a lot of work. Kevin has done some amazing work getting this all together. But it does require some technical expertise. Larry or some other Linux users, but mostly Larry, who has reformed now, can have problems recording and getting stuff out. But we've got most of those things situated. You still have to push a big red button to start and stop the recordings. Every once in a while, that doesn't work. But we're doing our best for that. And you still need a person in every room to kind of monitor and keep things moving. So it's sleep. Yeah, it does take somebody to keep the recordings moving. The next thing we do for the community is blind session selection. This is really great because it levels the playing field between experienced and novice presenters. Being mid-camp, a kind of community camp, we try and get a great mix of both new folks and experienced folks to present at our camp. And this has been a really amazing way to help us remove as many biases as possible when we're making selections for sessions. This image is just part of one of the giant spreadsheets we use to select sessions. Some hitches along the way. It takes a lot of work to pick sessions. It's really time-consuming and hard. But I think it's worth it. Another hitch. Even though we bring in a lot of people, the community isn't that big. And people generally talk about similar things from camp to camp. So often just by the title of a session, we can know who's presenting it, which introduces some biases. And also, we do want to provide as much of a quality experience as possible. We really want to provide a great selection of sessions. And making sure that presenters are experienced and know what they're talking about is hard when you're not able to know who they are. Okay. Next up is things we do for attendees. So, you know, running a camp, we're really taking over people's lives for two to four days. We are kind of shaping their entire experience for that time. And we want to make it as good as possible. Does anybody know the line from this clip? Her life is in your hands, dude. It's from the Big Lebowski. Her life is in your hands. So we're taking people's lives over. We want to make that a great experience. So the first section of things we do for attendees is all about the venue. So when we select a venue, we have really strict criteria for doing that. We try and get it close to public transportation. We try and get it close to hotels, to restaurants, you know, as close to as many things as possible as we can. Doing that is really hard. All of the things we try and find is a great layout, human-centered amenities, adequate AV, decent Wi-Fi, enough rooms, non-session rooms, capacity for the keynote, central location, stuff to do, a place in March that doesn't conflict with anything at the right time, and something that we can actually afford. All of these are really... Just a couple things. Finding all of those in Chicago takes a ton of effort and means that we have to start planning more than a year in advance. And money. And money, yes. So next up, walkthroughs and signage. So we try and do as much prep before the event as possible to have venue walkthroughs on our website, so that both site and mobility challenged folks and everybody can get around as easily as possible. You've seen here the venue has been amazing and there are people at the top of every escalator and every entrance to every hallway telling people where to go. We don't have nearly that staff, so we do the best we can with signage. And getting some designers with sharpies and a bunch of boards gets you a pretty long way. Like I said, signage is really not hard. You can just get a bunch of people sat down each day and make some big signs. If you have time, you can print stuff out. And again, that's not too hard and really, really goes a long way to improving the attendees' experience. Next up is power electricity. This is a little image from a game called Bioshock that I really like, Power to the People Station. But electricity runs everything we do. It's money. We literally can't do anything without it. So we try and get power to as many seats as possible, both in the main keynote room, in session rooms, in the sprint rooms, and doing that in a lot of places as heart. Chicago has a lot of old buildings, so just finding the wall receptacles is really challenging. And then once we do do that, taping down power strips either means hiring somebody from the venue or doing it ourselves, which takes a lot of time and effort. We bought many dozen power strips now and a bunch of black tape, and sometimes we do it, and sometimes the venue can do it. But this is something that we do that I think is really important, just as an attendee, trying to find the power. Next up is accessibility. This is a sticker that says my disability isn't always visible. Think before you judge. We really try and do as much as we can to make sure people with any kind of accessibility issue are able to navigate our event. The first thing here is walking lanes. So this is a picture of red carpet with some blue tape and lines marking out our walking lane. Why it's awesome, it helps low vision and movement challenge folks navigate complex space. We often have lots of different tables, lots of people around, and we found that this is a really great way to help folks move about these complex spaces. And again, helping... This can help everybody too. As you've seen in the exhibit hall, when you're trying to get lunch, when you're trying to navigate through lots of complex spaces, it can be really hard to get where you're going. Helping people to... Helping attendees to know where they should be walking and where they should be standing means that everybody can get around better. Pages along the way. So tape is cheap. We bought hundreds of yards of blue painter's tape for a couple dollars. But it does take a lot of people to put this all down. There's not a lot of prep work. You have to go to the hardware store. But just finding a bunch of people to lay it all down and somebody to manage that whole process takes a little bit of time. But again, this is something really easy that we found a lot of people are just like, wow, this is really great. Finally up, we have transcription. So we've gone to a lot of effort to have live transcription. For the first year or last year at our event. And so we had it for the keynote and one session room. This means that low vision folks can... Sorry, hard of hearing. Hearing impaired folks can hear what's going on at the keynote and in the session rooms. But it also means that we have a really high quality transcription for our most important sessions so that when they go up on YouTube we can dump the transcription up there. Instead of having YouTube's automatic transcription which can be touch and go, especially with technical talks, we have really, really great high quality transcription to go along with those videos. The one hitch here is that it is expensive. This is a person... I think we have to get two because they have to work in shifts. No, that was signing. So yeah, but still, this is one person who we have to pay for an entire day to be here and do the work. Two days, thank you. Yeah, a person that we have to pay for two days. But we got an amazing sponsor and we hope to continue this. It was really, really great. Again, trying to anticipate the needs of our attendees is something that we really focus on with Banking. We didn't know that this was a problem but we wanted to make sure that anybody who came with this need was available and we're using the benefits that that provides to help everybody. Next up, just all the other things. We have so many different attendee accessibility things that we do. We do our best in every venue to find accessible bathrooms, elevators. We do our best to have a gender non-binary bathroom. Again, just to make people feel comfortable and not have to ask our questions. We do our best to make space between the banquet tables. The first couple of years we had the event, we were cramming a lot of people in a really small space and that means that it's hard for everybody to get around. In the picture on the bottom here, you can see we've got a decent amount of space between our tables. You can see blue walking lanes on the bottom left of this picture. We have a lactation room. We do our best to find one. Jim shared a story in 2015. One of our developers who is new mother asked an organizer if there was a refrigerator she could use to store breast milk. During that conversation, the organizer pulled a couple people together, helped to find her a place to pump. Instead of a bathroom, the bathroom is not a great place to go through all that as a new father with a wife who is doing that, I know. Within a few minutes, she had a private room, a fridge, a do not disturb sign on that room. The attendee was really, really happy that we were able to find her that. That wasn't something that we planned on, but just having enough people and the organization to be able to figure that out was pretty great. We didn't plan out the first time, but now we're planning on it. Yes. Other things, we do our best to have a quiet space. If you come to Drupalcon, it can be an overwhelming experience. We have a quiet room, and we've also had various kind of detox spaces, like a coloring table with just colored pencils and coloring books, where you can just kind of decompress from Drupal and take some time away. Also, badgelets, these are really amazing. I wish I would have brought one, but it's a little mini program that has a place for your name on the front. It has the sessions in the book, and it also has space for sponsors to put their name on it. This means that every attendee is walking around with a copy of the schedule, really easily accessible. We can sell space to sponsors and have a name tag all in the same thing. It's a really great thing that we've brought up. Next. Inclusivity. There are a few ways that we try to anticipate attendee needs. This is really all just towards building a safer, more welcoming space for folks. We want to do our best to just make sure that we make the experiences as good as possible. Again, that means that the fewer kind of challenging interactions we can make for attendees, and the more positive experiences we can make for them, the better their experience will be. The Code of Conduct. This isn't something that we do specifically, but I think it's worth pointing out. This is a slide that says Code of Conduct. If you don't think, then you shouldn't talk, which is a quote from Alice in Wonderland. That's not really the Code of Conduct, but it's funny. The Code of Conduct is, as you know, there to make everybody feel safe and included. It's a really important thing that I think we all know about now, but actually promoting its existence and making sure that attendees know who to talk to is really important. To do that, you do have to have a single person point of contact for any Code of Conduct issues that might come up on-site, so you do have to identify that person and make sure that they're prepared to deal with any of the various possibilities that may arise. As long as you can identify that person, it's just a matter of making sure everybody knows about it, and that's something that a lot of places don't do. So we have a slide, and we talk about it at the beginning of every day. Make sure that attendees know who to talk to if they need help. Another inclusivity thing that we do is non-alcoholic socials. So this is important because not everybody attending the conference is comfortable at alcoholic events. Again, at TripleCon, there's lots of drinking, lots of heavy partying that goes on, and it's nice to provide a space that isn't so loud, isn't so crazy, doesn't involve lots of drunk people. So yeah, alcoholic events can lead to lots of craziness, and we want to make sure people who need a space where they aren't going to be exposed to that are able to find that space. Here we have a picture of the event last year, I think. We have a bunch of people around the table playing a sum card game. So yeah, we've had tea, we've had game nights, things where folks can just get together in the evening and socialize. So one hitch along the way. In the past, this has gotten less attention and less planning than our major parties, our big alcoholic parties, but this is something we're working on for the future. Our venue this year has given us an amazing space for free to have this game night, and so we're really looking forward to that. Next up, color-coded lanyards. So we really wanted to make sure that folks who aren't comfortable having their picture taken have a good way of signifying that. It's really hard with stickers or other indicators. There are lots of photographers around, and they may not know everybody's preferences, so what we do is color-coded lanyards. This is a picture of blue and yellow lanyards, because they were thankfully sponsored by Pantheon last year. So we had a table at the front door where we're checking people in. Yellow lanyards mean I don't want my photograph taken. This way everybody has a lanyard on, and the lanyards are almost always visible in pictures, so we can really easily, you know, crop people out, or not crop people out, but make sure that if we do take pictures of people, that they don't get posted online. So yeah, again, another way we are trying to anticipate needs and not have to put attendees in awkward situations. So we're giving them the choice at the outset and letting them express their preference without having to go through an awkward interaction. A couple hitches. This can mean that group shots or kind of big wide-angle shots can be challenging, but we've had great photographers who've been able to deal with this, and it is in the end up to the community. If, you know, folks who aren't associated with the event are taking pictures, we do our best to make it clear that they should respect these wishes. Okay, there's a lot of things. Finally, we are two things we do for ourselves as organizers. This is a picture from Avengers. It's the Avengers eating shawarma after they saved the world. So saving the world is hard. We're trying to do our little part towards that, but it takes a lot of work, and we, you know, we want to make sure that we are able to continue doing this, and yeah, so these are the things we do to help that. The first is open organization. So we use, you know, free and open tools to organize all our events. Google groups, docs, Slack, Trello. We do our best to make sure that anybody who wants to can be involved in our organization process. We've moved to mostly online meetings, which means that people don't have to commute in or spend a bunch of time out of, more time out of their day coming to a meeting, and it helps everybody get involved. All of our information and communications are free to join and contribute to, so anybody who wants can pop in to our Slack channel and help us out. And we keep our meeting notes in a shared Google Drive that everybody has access to, so we can always go back in. I frequently go back and look at the previous year's notes, and because we started this from the onset, we have everything, all of the knowledge that we've generated in one place for all of the mid-camp planning, and that means that, you know, we can much more easily not have to rehash decisions that we've made in the past. Yeah, so that's our open organization. Wait, wait, you didn't explain the picture. I didn't explain the picture. This is a pretty much picture. In my new job, we use Zoom, and Zoom has this view where you can see everybody's faces, but the hangouts kind of look like that. There's also Vince Vaughn in the middle. It's weird, and yeah. That's it. There's no explanation for that. So the next thing we do to help ourselves is we do our best to prevent burnout. This is a gift of a really frustrated person banging on the keyboard so hard that their head explodes. This is my favorite gift in the world. I'm sorry if you have problems with violence. So it's really important to prevent burnout. As you all have known, if you went to Alina's talk, there have been lots of talks in the past couple years about burnout in Drupal. Burnout is really hard, and we have an amazing group of volunteers who do incredible work over the course of a whole year and many years to make this event happen. So we try and nurture the team and do the best we can to make sure that we don't have burnout. Sometimes it happens, but we do our very best to try and make sure that team members are supported the whole way and never get to the point where they feel like they put in too much. So one hitch here. We do struggle onboarding new team members. Like I said, it's a small community and we really always need volunteers. So the more volunteers we can get and the more people who are seriously committed to the camp, the better we can spread the work out. And sometimes that's really hard. I will move on from this disturbing image. And finally, happy organizers means happy attendees, and happy attendees means happy organizers. This is a kind of dark picture of a bunch of our organizers from last year. So all of the things in the previous slides, when they all go together, mean that the organizers have to do less at the event. If we can think less about all of these different things that we're planning ahead on, then it means we can be more available at the event to react to things that we haven't thought of. And those things that we haven't thought of, we will add into the book for the next year to try and kind of better account for our attendees' needs. But yeah, the more we can build upon our knowledge and do more better year to year, the better the conference will be and the easier it will be for us going forward. Okay, so in conclusion, this is a full group shot of all of our camp from last year. Yeah, so your camp probably evented elsewhere. As I said in the beginning, we go to lots of camps and cons, and we didn't invent the wheel here. We took a ton from all of our previous experiences that we built upon those. And as I've said kind of going through this, it doesn't take a mind reader to know and be able to figure out some of these things. It just takes some empathy and being able to pre-anticipate some of your attendees' needs. So here I've got some images. It doesn't take a Vulcan that has real telepathic powers. It just takes someone like Deanna Troy who has a little bit of an advantage because she's half Betazoid, but she can feel what people, better feel what people are feeling and empathize with folks. You know, the conference organizing is really similar to being in a relationship. When I first was married to my wife, we would get into conflicts and be like, I can't read your mind. I don't know what you want. I don't know how to help this and make things better. But as we've kind of moved through our relationship, I've realized that if I use more empathy, if I can better kind of anticipate the problems that are going to arise, then we can have a better relationship moving forward. So with that, mid-camp 2017, March 30th through April 2nd, 2017 in Chicago. So we still need volunteers. We need folks to help us organize. We need attendees and we need sponsors. If you want to help in any way, we would love to have you put this on your calendar. Check us out and join us in March in Chicago. Oh, yeah. The time is coming, the wall is said to talk of many things. So we will talk of many things in Chicago in 2017. In March and in April. Yes, I'm sorry. The end of very, very, very end of March. This is a picture of our new Drupal Hatter. There's some stickers here at the front if you want to take one on the way out. So with that, do we have any questions? There is a mic, but I can also just repeat the question. So not a question, but two notes as a foreign English speaker. Subtitling helps a lot for people who don't understand spoken English, because they can read English. So it's not just for people who don't hear. There's also people who hear, but they don't understand. Yeah, that's great. And also the game nights or any social program outside of bars is great for foreign speakers like me. Like yesterday, I was at a party here on a boat, and inside the boat, I've had a very hard time sustaining a conversation, because there was a lot of music and a lot of people all at once. And regardless of whether I drank alcohol or not, which I, by the way, at that time did not, I could not sustain a conversation because I'm already like three or four days into this conference as a foreign language, and we are talking about kids and politics and movies and culture, and not technology. So it's like four degrees out of the usual English comfort zone that I have that I usually am sitting back home in my home office and on hangouts, and it's me speaking or someone else speaking and nobody else speaking, and we talk about technology, and there's several degrees out when you go to a party to a bar. So it's a lot more accessible for those folks to have a more quieter place that you can just sit down and talk about things. Sure. No, that's a really good point. And I mean, yeah, even I have trouble understanding people who are speaking English in places like that. So yeah, that's a really great point. I appreciate it. Yeah, it's nice to have a place where you can sit and talk. And we do get attendees from Latin America, from Canada, from Europe as well. So yeah, that's a great point. Not everybody in Chicago is a native English speaker. That's true. Kathy has a question or comments. We'll see what it is. So you talked about the blind session selection, and I know when other events hear that we do that, they have questions about how we maintain quality and a good experience for attendees with that. And you talked about some of the ways that we try and help with that. And I think one of the other things is for all of our speakers, whether they end up having been a first-time speaker or an experienced speaker, they get communication from the camp on several occasions with time before the camp. Both with tips on how to prepare so it helps them succeed so whether or not they're new or they've spoken before, we're trying to make sure that the speakers are prepared so they have a good experience, but it also improves the quality for our attendees. So that helps us deal with this fear of blind session selection. But one of the things that we have done is offer, for all of our speakers, if they want, they can give their presentation through a hangout to one of the organizers. So if they haven't spoken before, they can get some feedback ahead of time. I don't think we've ever had any of our speakers take us up on it. But I think expressing that to our speakers ahead of time helps them understand that when they need us, when they need the organizers, that the organizers are really there to help them. So it's a nice intention to communicate. And if somebody were to want to take advantage of that, it's like a low-cost thing to do. You mentioned that the live captioning was expensive. Do you remember how much it was? It was like $1,200 or something for the day? Per day. Per day, yeah. For one room. Correct, yes. So that's $1,200 per day per room. And we have four to five rooms? Yeah, I think we have five session rooms this year. So to do it for the whole camp would be like $10,000 to $12,000. It's hard to sell. That's a lot. When the budget, the whole budget for the camp is less than 50. But we're open to sponsors. You had a point when you were talking about the colored lanyards that one of the ways that we view that as, I keep saying we, I'm sorry. One of the ways that the camp views that as being human-centered is that it avoids awkward requests. And I think that's a common theme that can be applied to a lot of different areas. Because with planning in advance and preparation and a little bit of infrastructure, what it does is it moves the burden from the person who needs something to people who are more capable of being able to offer it. And so like sometimes you'll go to conferences and the registration form will have like a thing at the bottom that says put your requests here. That is putting the burden on the person who's doing the requesting. When you have an event who can communicate ahead of time on their brochure or their website, we have a lactation room, we have a quiet room, this is our photo policy. Nobody has to ask for those things. And that's really human-centered. It's also really nice advertising ahead of time. But mainly it's about moving the burden. And so I think when you made that comment about avoiding awkward requests, I think that's like one of the key things that really makes it human-centered. So I'm glad you brought that up. Thank you. Yeah, it's really all about anticipating needs and doing our best to, like you said, to make sure that people don't have to ask. Because if you have to ask, then it kind of brings things to a whole new level. Hi. I guess commenting on a previous comment about how there are frequently questions when people hear about the blind review process. Sure. I actually, for the past 10 years, have participated in putting on a conference. It's not a Drupal conference, but about Drupal camp size between four to 500 people two days. Specifically a user experience conference. And this year is our first year instituting a blind review proposal. Because I think in the past, a lot of times people just pick the known speaker and they'll get higher reviews. Because all this person has a book out. They have to be good and they don't really critique the review as much. And during that process, is it blind for just like the peer review process? And then during the final selection, is it unblinded, so to speak? Yeah. I can go through a little bit of that. We have a blog post about the full process from a couple of years ago. I think so. So just a quick comment before I answer that. This is all meant to be a very brief review of a lot of the things. My goal is to put it all into a post with lots of links to more detail about all of these. In general, so I wasn't deeply involved in the session selection this past year, but I was two years ago. The way we did it then is we went through, dumped all of the submissions out to his spreadsheet, assigned every user, we used the Drupal user ID as the anonymizing number. So we stripped out all the name information and just subbed that for the user ID. And then we also went through the descriptions and titles and made sure some people would put their bio in the description. So one person who wasn't going to be reviewing went through and did their best anonymizing. I think I did it that year. Went through and did my best anonymizing all of the data that was in the spreadsheet, which is really hard and you can't get it 100%. Like I said, we know some people are going to talk about the same thing every time. Then the reviewers went through and ranked stuff. Because we did have IDs there, when we went through and reviewed, we tried to make sure that we only chose for the first round one session per person. Because we're only two days, we wanted to make sure that we didn't have any duplication. Then after we did the first pass, we had a few people do a first pass, we kind of collated all those results together. Then I believe once we kind of got it narrowed down to close to our number, I think we did unanonymize things and made sure that we had the right mix. We did ask a question whether you've spoken or not before. That gets us a little bit of data, but it's really squishy. After the first kind of anonymous pass, we did go through and make sure we had the right mix of experienced speakers and non-experienced speakers. We didn't change a lot. I don't know that we changed anything. But it was an important step just to make sure. I actually have another question and kind of a general comment. The comment, and this is one thing you talked about, the communication with speakers. I also mentioned that continuing communication with sponsors is also another group because they have other needs. They need to know about the venue, the times that they have access and all that. One thing that you didn't specifically mention when you talked about your communications with speakers and one that I found has been crucial in my experience has been communicating the technological infrastructure available at the venue, whether there's sound or if they can use their own laptop, what sort of connections there are to the projector and find that out ahead of time and communicate that specifically and still kind of expect that a lot of people will conveniently ignore some of these communications, so it's always good to have a few adapters on hand. Then you also mentioned that you had struggles with onboarding or obtaining new volunteers. I was curious specifically what part in the process you had difficulty or was it just have problems getting new people or were new people kind of, did they kind of fall away during the process after they learned how much work it was? Sure. It's really just finding people who will both say they will do things and then show up. Lots of people will say they're willing to help, but then maybe at camp say they're willing to help for next year and then just kind of disappear. Folks have all kinds of life happens, so really it's just getting people to start helping. Once we have volunteers on board, we generally don't have too many problems kind of keeping them involved. There's lots and lots and lots of work to do, but it's just finding new folks. We're still looking for a volunteer coordinator. We're still looking for somebody to do marketing. We can put anybody into any job. We really have a core team of five, five, six folks now. It's not a lot. We're still pretty early on in this year's process, but the more people we have working on it and just showing up to hangouts, the other week hangouts for most of our active planning time and then move it up to every week a month or two before. So it's a significant commitment, and there's not a lot of work in some of those times, but yeah, we do just trying to get folks who are willing to make that commitment. On the communication in general, I think that's something that I should actually add to this deck. It's something that we do a lot of that I didn't talk about. We use MailChimp to organize all our communications, and we dump stuff out of Drupal. Our list of speakers, our list of all the attendees, sponsors, and we... Trainers, yeah. And we do as much targeted communication as we can to all those groups, starting from the beginning to take on, to accept sessions, session submissions. We use our full list of attendees from the last few years, and then we do our best to send emails out about session selection, the deadlines there, when tickets go on sale, for speakers, for sponsors coming up to it, we give sponsors, some sponsors get tickets, they want to know about who they can bring. So yeah, we do our best to get all of those things together, but it's a ton of content that somebody has to generate to make sure everybody knows what's going on. Yeah. Were there other questions that I didn't answer? No, I think you... Let me see. I actually wrote down my questions. No, I think you did answer those. Okay. Cool. Thank you. Okay, so if that's it. Contribution sprints tomorrow. Here's all the info. That's a great thing. Everybody should do it. And please evaluate my session. You go on here. Yeah, so thank you. Thanks for showing up. Yay.