 Welcome back to why in the morning and if it's Tuesday, it's entrepreneurship Tuesday at Y254 Channel is where you can find us across all our social media handles at Michelle Ashira is where you can find me across all my social in this particular session we dive into an interview whereby we're looking at direct selling and in studio I'm joined by Jane Mungoa who is a distributor for Tupperware Karibusana. Thank you Michelle. Thank you for having me. You're welcome. Right, so how is your Tuesday coming along? So far so good, at least we didn't have rains. Yeah, so that's a good sign. Fantastic, fantastic. So tell us who Jane Mungoa is. Jane Mungoa is a Kenyan, a mother of two married to one Nick Mungoa and yes, I am an entrepreneur. I run Tupperware, both Nick and I are the distributors of Tupperware products in Kenya and we are here to share the opportunity with the people so that we can change people's lives. Fantastic, so when did the journey of you getting to be part of Tupperware all began? The journey started in 2019 just before COVID hit. We were to do the official launch in March of 2020 then COVID hit that through us of balance but still we couldn't do a massive launch so we have basically been operating with word of mouth and just sharing the opportunity with other people and just the word spreading like that and that's how it has gone so far. So we celebrated one year last month, April. Alright, and for the guys back at home who are watching this and they have come across the name Tupperware for the first time. What is Tupperware and what does Tupperware deal with? Tupperware is a brand name, is a name by itself. It's been in existence for the last 75 years in America. In Africa, in South Africa it's celebrated 57 years a week ago. In Kenya, like I said, we are celebrating one year. We deal with household things, things for the kitchen, for storage, for preparation, for fridge, for freezer, for on the go and it is made from quality plastic that is environmentally friendly. Alright, and so what do you guys do in details and who is eligible to be part of Tupperware? Everybody is eligible to be part of Tupperware family because you decide when you want to work, how many hours you want to put into it and that is what will determine how much you put into the pocket. You do not need any qualification, you do not need a university degree, you do not need a college certificate. Everybody is eligible to join. We offer basic training of the products, come to the ship, it is free. We offer basic training with COVID now, we also offer online training of how to use the product and what the products are for and you're ready to go, you're ready to sell as long as you can talk to human beings. So how do you recruit the salesperson? Just a clear picture for people who are watching this. So people who are watching us, they can reach us on our social media platforms, I think the number will also be shown and they can get in touch with us. We also have distributors who work with us, they can recruit you into the program and once you get recruited, we encourage you to come for training so that you have an understanding of the products. That way you are equipped and you are able to face the world. So it's a question of word of mouth. I believe mostly you work with young people in this particular sector. So is the direct selling profitable business? It is and like I said it is what you put, it's the hours you put in that will determine how much you take out. It is the effort you put in that will determine how much you take out. For example a tapaware, the minimum we offer is 27% on the product to our distributors once you get registered with us. So the simple way of calculating it is for every 100 worth of tapaware that you sell, you make 27 shillings out of it. So the more you sell, the more you will put into your pocket. The more you share the opportunity with other people, the more you will put into your pocket. So apart from that particular structures that you mentioned, what is the other form of compensation looking like? The other compensation is we have various sales targets. Initially when you start as a new demonstrator, we have the minimum activation of 12,000 shillings per one segment which is one month. And for that you earn an incentive and the incentive is a tapaware product that you could either use at home, use it to demonstrate to potential customers or sell it and earn money. Because in most cases it is an item that is up for sale. So for any salesperson who actually have been into the sale industry, they can testify that it requires a very thick scale and not everyone actually can keep up with that. So how do you equip your sale people to deal with rejection and how do they deal with that? When they come for training, we train them that a no from one person doesn't mean it's a no from everybody else that you're going to meet out there. And because we are dealing with quality products, a no from one person could have a reason for saying the no. But you have the confidence to go out there and sell because when you come for training, we give you the confidence. We give you the training. We give you backup because we call it family. We are basically close net. We recognize each other. We appreciate each other. So when you come and tell us that this is what you face, we then guide you on how to go about it and how to handle the people that have rejected. And what sort of personality does one need to have in order to just get into this particular space of just direct selling industry? I think, well, I can't say that if you're an introvert you can't do it. I think the way I will say it is as long as you can communicate, as long as you can talk, you will be able to talk and share the opportunity and or sell to somebody. We have a lot of people who come as introverts but when they come at the ship, the environment they meet, the warmth they meet from, we call them brothers and sisters at the ship. I mean it basically turns everybody around because there's a very warm feeling, there's a feeling of belonging and we make everybody feel like they are at home. And how much time goes into this? Is it flexible and can it replace your nine to five kind of a job? It will initially it may not replace your nine to five job depending on what sort of income level you are at. And we would suggest that maybe you start it as what Kenyans call a side hustle. However, what we have realized with COVID, a lot of people have either lost their jobs or they have had to take pay cuts. So it sort of supplements your income but we have people who are on top of a full time and yes, it is a business that they are running. Right, take us to a couple of products that you guys have and I can see we have a couple of them here. And they are used in the kitchen definitely. So basically our simple and very practical thing is the eco water bottle. This bottle is eco friendly and that is why we call it an eco bottle. It's liquid tight, it will not spill and it will give you a lifetime guarantee as long as you use it right, meaning it is not the sort of bottle that you will use and within two, three weeks it's leaking and you have to throw it away, no. And then whatever water you put in it, by the end of the day it will still be tasting the same. We have bottles where you put water and by evening the water has a totally different taste. This will give you the same taste. It will keep it fresher for longer. Then we have something for on the go, we call it the crystal wave. With COVID now people are tending to carry food from home. Oh yes, instead of eating out. Instead of eating out. So just put your food in there. When you get to the office you press that tab, put it in the microwave. In two minutes your food is heated evenly and you're able to enjoy your food without any cross contamination. When you also open the microwave and you're using a cover to cover you don't know what the previous person did. You can actually place that on the microwave. Yeah, you can use this in the microwave. The material, it is plastic but the material has been tested and it qualifies to get into the microwave. We have various microwave items and they are specifically made from plastic that is fit and safe for human being even though it is exposed to it. So that is our crystal wave. When you finish even to keep your leftover in the fridge you can also do that. We have the Tupperware Microwave Rice Maker. We call it a rice maker but it can do many things in the microwave. For example, you can do rice in this in the microwave for 15 minutes. You can do gully in the microwave for 10 minutes. You can bake a cake in it for 6 minutes and all within record time. Probably we can just mention them? Yeah, then we have the omelette maker. You can do an omelette in the microwave for 2 minutes or 3 minutes depending on the size of the omelette and depending on how soft or well cooked you want it. Then we have our that's a bowl. It's basically for kitchen preparation. If you need your flour or mix your salad or something just seal the bowl and it will maintain the freshness or your chapati dough or mandazi dough will be very nice and soft. So no need to use cling wrap or to cover it with cloth. Are these products affordable into the market? Yes, they are. They are affordable because once you buy it you will not need to go back to the market again to buy another one. We have products that have been in use in Kenya by myself for example for the last 25 years. If for example I have used this for 25 years whatever I paid for it, is it worth it, is it not? It's value. So when it comes to persuasion skills I feel like this sort of space and business and industry you need a lot of good persuasion skills. So probably it could take us a couple of few tips when it comes to persuasion even if you are in a different line of business. So basically have confidence in what you are doing and have knowledge of the product that you are selling. Product can be a service, can be a tangible product and basically take the customer through like a tap where we normally encourage our people demonstrate the product, show the customer how to use the product preferably share some testimonies that way it's easy to convince a customer. And what are a couple of strategies that one can actually apply to just scale up quickly as a salesperson? I think it's basically just to keep brushing yourself and keep talking to people because the more hurdles you meet the easier it is then like we say we normally learn from mistakes. So if you make a mistake today if you meet a hurdle today you learn how to solve it. So tomorrow if you meet the same hurdle it is easier to handle it than when you do not meet. So I think it's easy when you meet a hurdle and then you are able to solve it and tap aware when you meet such we come back, re-strategize and guide everybody on how to tackle it. And when do you guys look up for recruiters and how can people recharge too? We are recruiting every day, every minute and everywhere and anywhere you can do online registration the hashtag and the social media handles are you can continue? Yeah, are on it or talk to any of our demonstrators and they will be able to put you in the system. For example as we are talking now there is somebody in the office just going through the system making sure that anybody who does online recruiting is activated. Once you get activated you get a message on your phone to tell you that you have been activated. And just to make it clear that there is no level of education background there is no level of education background there is no joining fee you do not need any capital to start tap aware all you need is come for training we will guide you on how to go about it we will give you an eco bottle that you can then start walking around with and start showing your customer we also give you literature. So as you wind up probably you can give us your social media handles that you can reach out to if they want to reach you guys and keep the composition going. At tapawarekenya.co.ke is the hashtag our telephone number is 0110090626 Alright probably repeat the number 0110090626 Alright thank you very much Jen Mungo for creating time to be with us. Thank you. About matters pertaining direct selling and tapaware thank you. Thank you so much Michelle thanks for having me and Karibusana to the distributorship. Sawa sawa. So guys back at home make sure you follow up with them if you want to keep this composition going at Y254 channel as you can find us across all our social media handles across all my socials so make sure you stay tuned we have so much coming away right here on entrepreneurship Tuesday.