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A day in the life of a support worker

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Published on Aug 15, 2019

So what makes a great support worker?

A Personal Support Worker must showcase compassion, an essential characteristic of a good support worker. This trait goes a long way in helping to connect well with clients and handle their various needs with tenderness and warmth.

Trust and honesty go hand-in-hand and one leads to the other. The importance of honesty in this position cannot be underestimated.

A Personal Support Worker should have the ability to build clients’ self-esteem and self-confidence, and should be able to encourage his or her clients/residents/patients to be as active as possible, and to be as independent as they possibly can within the confines of their physical or emotional limitations.

Being flexible and adaptableThis is crucial, circumstances can change quickly and so must your response. The nature of personal support work is such that each day can present new challenges and obstacles which both the client and the support worker must work together to overcome.

A support worker should also focus on the ability to work as part of a team, emphasising the worker’s stellar communication skills (both interprofessional and intra professional) and the ability to shift a workload as needed as part of this team.

Well Paul Digney, you get 10/10 for all of the above!

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