 Hi, this is Ella from When I Work. Today, employees are going to learn how to swap or drop shifts on an Android device. Dropping a shift removes it from your schedule to another coworker, whereas swapping a shift will replace your current shift with a different one. To swap or drop a shift, tap my schedule. Select the shift and tap the More Options icon. Select either Swap Shift or Drop Shift. I want to swap my shift, so I'm going to tap on Swap Shift. You'll then see all the shifts that are available for swapping. Select the shifts you'd like to work and then tap Create. An alert will automatically be sent to your manager, letting them know that you'd like to swap your scheduled shift. If your manager approves it, notifications will then go out to your coworkers, and the first coworker to accept will receive the shift, and you'll receive theirs. If you'd like to drop a shift, go back to my schedule and select a shift again. Select which coworkers you'd like to drop your shift to and tap Create. Once your request is approved by a manager, the first coworker to accept will receive the shift, and it will be removed from your schedule. Swapping or dropping shifts can be done with minimal effort from managers, and it gives employees the power to adjust their schedule to their liking.