 Hello everyone, this is Amit Dan and on this channel you can find financial travel and more videos. If you like what you see, please do the thumbs up and consider subscribing. Thank you Hello everyone, this is Amit Dan of amitdan.com Today I will have a special video for you showing a recent experience I had with Uber so Looks like they're charging a weight fee which is incorrect or false. So About a couple of days ago. We had a trip using Uber and then whenever I use Uber or Lyft Usually I never you know go through the email. I just look at the title or the headline that you know This is the receipt and I just leave it Right there. I don't actually open the email, but somehow this time I opened the email and what I found out that they're charging a weight fee Which for which I actually never Waited so there's no per weight time and they're still charging that fee so let me just show you here so the total fare was nine dollars and five cents and If you look at the breakdown, then you'll see that there's the subtotal for 48 fees Tolls and surcharges two dollars and seventy five cents and then HST fees 1.04 so which is a tax Canadian tax and then there's the wait time fee which is 78 cents Now I had no idea what is this wait time fee? But I kind of like you know, guess that this is something when actually you wait for the driver Or let's say that you know the driver is there or you're not showing up So there's a wait fee. So when I click on this then it opened a Another link and then here I saw that, you know wait fee actually Yes In some locations a per minute wait time fee will begin a few minutes after your driver arrives at your location So basically if you are not there and the driver is there then they're going to charge you wait fee But for my trip there is no wait time. So There is no one waiting The driver was not waiting for the fear. So whenever the driver came You know, the customer was already there. So there's No wait there. So I'm not sure why they charge this fee So I send them an email and ask them to reverse this fee because this is inaccurate faults and this fee shouldn't be charged So they replied me back with their answer and which I'll show you right now So once I send them an email, they replied me back stating that, you know Sorry to hear that you might have been incorrectly charged a wait time fee Due to this experience, we have refunded your work time fee of 75% back to your original payment method Which you should see in three to five business days and then they're just saying that you know driver makes Every effort to arrive at your location on time There's that's why a small per minute wait time fee begins to accumulate after two minutes When you drive arrives, but you're not there so For my trip that was not the case a driver didn't arrive before the fear so We were there and the driver came after us. So, you know, that's incorrect and I believe, you know, probably they're charging Some other customers the same wait fee even they're not really at the driver is not really waiting So whenever you are using Uber, just pay attention to your bill and if you see any Incorrect or false wait fee then just, you know, send them an email and ask them that, you know, why the wait fee is there So this is a new experience. I never had this experience and I'm just right now wondering maybe in the past They also charged me wait fee without me knowing and like, you know, so it's just This honest incorrect and false way of, you know, charging you for something which never happened So just pay attention if you're using Uber and now I'll just show you another receipt from My lift trip and it looks like, you know, they're not charging anything like this But, you know, let me just show you a receipt. I received from my lift trip and You see that there's no wait fee or anything like that there Okay, so here's an example of my lift receipt which I received. So here Is the receipt and if you look at the fare Breakdown or write details then the fare is $7.60 Which is based on the time and then HSD which is the tax and I had a credit and there's no wait fee or no nothing So from this point, if I use Uber, I'll be very careful and I'll try not to use Uber I'll try to use lift, but I'll also keep an eye on lift receipt If they're charging me anything which is inaccurate false or dishonest but in terms of Uber just be careful And always go through your receipt and if you see anything like, you know, which You think you believe it shouldn't have happened or they shouldn't be charging you that and definitely, you know Send them an email and then ask them to reverse their charges So that's all for now. If you like what you see, please give it a thumbs up and consider subscribing I'll have more videos coming up on this channel. I do travel videos, credit card videos and other videos. So Subscribe and I'll see you shortly. Thank you