 Kenji asks, I have one Microsoft account which has two team settings. Looks like one is a new free account I added from the Office portal. The other is a Teams free edition I created last year right after the COVID pandemic started. This one is using the free AAD instance with my Azure subscription. The newer one is recognized as a personal account, and the other one tied to my AAD account as organizational account. Is there a way to merge these two? I would like these two to be merged and keep the organizational one tied to my Azure subscription and remove the newer personal one. I have a horror story on this one. This is eight months of my life of frustration, and it came when Office 365 first was rolled out, and I subscribed, I used my Hotmail account to create a Office 365 account. There's so many of us have done, yeah, exactly. Yes, and then the company I was working for at the time, also I was working client-facing, so I wanted to make sure that I could share files with them, so I created an online account using that email address, and then I kept getting every time I'd log in, you want to use the work or the personal or the work or the personal. It was really frustrating. I don't need the personal version, I just want the work version, but so I changed the password to make sure that it was the right account. I deleted the personal version, and then what happened was in the Azure AD, it deleted my role as the member of the AD domain, and so then I couldn't log in anything anymore that had to do with that account. It was a complete nightmare, and after eight months of going back and forth, trying to get Microsoft support to help me, I, me, the waffle woman, I'm all about the waffle, I figured out the script that you have to use in PowerShell to put the member type or the user type back in Azure AD and shared it with the organization that I work for, and I felt like calling all those help guys at Microsoft to say, I fix this, I can't be the first one like you said, I can't be the first one that did this, right? And I'm not a scripter. And I was like, that was my first win ever being able to use PowerShell. So hopefully, Sherry, let me ask you, did you go and did you blog about it? Did you post your solution out on tech community, out on Reddit, subreddit conversations around this? Because I bet you there are dozens of locations out there on the web, where people have had that issue and where they're not getting any help. Like most of the time when I go and I'm searching for something very specific, and especially things around Azure AD and other problems that I've had with multi-tenant issues and things and all the different profiles, like I've got stories I can tell there as well, where I find plenty of links of people asking the question and no answers posted. So I always encourage people when you find a solution, like please go post that solution around to all those locations, take a few minutes to go share the joy, spread the love. You can tell Christian's role in having a partner. What's that? Sorry, Sherry. I said you can tell Christian's current role is heavy on the marketing side. Exactly. I have to admit, this was before I got involved in the community and I was kind of the lone wolf out there, I probably would have tapped into my community had I known. And that I did post it somewhere but I can't remember now. And I was looking for that script. I did put a link in the spreadsheet for how to update the Azure AD and its user type is the one. But so the person that's asking about this, if you delete the personal, you could mess up the one that's tied to Azure because what I found out there's two separate, even though it's a Microsoft account because it's tied to Office 365, it's a separate data repository to keep it simple. Of the usernames and passwords than the one that you use, Microsoft personal ones have a separate one but somehow it deleted the wrong, it deleted both of them. And yeah, they're like, well, go in, you're the administrator, I'm like, I know but I know nothing about Azure AD. I had no clue what active directory, I know enough to be dangerous how to change profiles but that when I went in there and looked and it said the user type was blank, I'm like, oh, hey, there's something about this. And I probably like I said, eight months of my life, I can't get back because of this. So yeah. And I feel pretty sherry because I've been through something similar. And not that it's horrific, but yeah, the personal versus work account thing is a nightmare. What is interesting to me about this question is not only are we talking is the question about how do I deal with these two identities? The very end of the question is, I would like these two to be merged and there's one straightforward answer I can provide to part of that. We've talked about the identity side, we have not talked about the data side. If you have chats and conversations and meetings and any of that other stuff in teams that exists in both of them, the answer to can that data be merged out of the box? No. With a third party tool, which there are plenty of them available, kind of somewhat maybe if the gray area. I'm not aware of any that will merge. The solution to most of those is that you can archive in those assets and still make them available and secure those, but not merge that I'm aware of. Some of the- My writings could be a carbon copy to the other account and things like that, but yeah, that's one thing I want to make clear is if you figure out the identity nightmare here, like Sherry did, the content piece is just going to be a loss. In the same aspect though, you have to take this to a higher elevation because when you're doing- I'm going to say take it to a higher power. Have you seen Frey about this, Mike? Yeah. Now, it's more about those accounts are tied to not just teams. They're tied to everything that you do inside of M365 and even on-prem. You're not just merging team data. If you are merging, you'd be merging everything. I think that this is going to be a knock on Microsoft. I think Microsoft has made this very difficult for people because we were talking about this as MVP six years ago, saying, hey, I've got these 20 different accounts that I have and five different tenants, and I can't get the two to merge. I can't just use one account. Now, we even have the problem now where we're joining our summit sessions. We have to have that specific account to join the summit session. We can't use the other 15 that we have. It's got to be that one and it's got to be a work or school account. Now, they've come out and I get an icon on my desktop now for teams. This is Microsoft Teams work or school account, and then I've got a separate Microsoft Teams icon. Why confuse everyone even more? It's the same thing when you go up and into the actual Teams interface, and you want to select an organization. Again, you can only have one personal account, which is that one home account, not a work or school account. I just think that the messages that Microsoft has delivered over the years around this complex issue have been very vague and not very well done, and it's still confusing to this day. Well, they call it a Microsoft account. Well, is an Office 365 a Microsoft account? It is, but it's not like the Microsoft personal account, which used to be like your live ID. You can't find into your Xbox using your Office 365 account. Right. Now, they fix it. You can't use a work or school account to create a live ID for lack of, because they like to use the same terminology for everything. Right. One of the problems that people had is that they would set up a domain that via a vanity domain, their own personal domain, and then they'd actually want to make it into a Microsoft account. Well, Microsoft says, no, no, no, you can't do that because we don't know anything about that domain. You can't use that domain unless you add it to M360 Azure Active Directory as a verified domain. But you may be getting your mail in like Google in Gmail or Google Apps. Well, you can't use that anymore. In order to do it and use that account, you have to move everything over to M365, which I don't, I mean, to me that you're just making something that could be so much simpler. You're making it incredibly harder for people. You're literally describing my MVP experience. My personal domain account is what I use to submit my application, but when they accepted me, it's now an Active Directory domain account that uses the same username, but I have to just like every time I log in, I have to decide am I logging in with my personal account or my work account? I'm like, you got to be kidding me. Sorry. I went to, this just happened. I don't know where it's drawing this from, but I just went to log down, was logging in and it found a company that I worked for last time. I worked for them was in 2014. I found that happen. Yet it found the login. I'm like, I don't know how, where it found that. But that was one of the options and I'm like, nope, other had to go and reroute it. Yeah, so there are, I won't say the word problems. There are opportunities. And create solutions. There's a little bit of credit. Spoken like a pure marketer. Here's a little bit of credit to give. I mean, I remember when, for a little deep IT world here, the Volume Licensing Center, you had to have a personal account to get into the Volume Licensing Center to get your keys. Even though it was taught, the Volume Licensing Center is purely an organizational thing. Like that was a nightmare that it took them us years to fix. I like how for a second it was them. I still have my Hotmail account and it's tied to my Microsoft everything because that was my, from my MCT and everything. I want to get rid of that Hotmail account because it's just spam central anymore. I get 200 spammy nails a day in there and I don't know why the filter can't be better. And trying to change your Microsoft ID to a different email, I just want to use my Outlook one that I have. Terrible experience. Impossible, yeah, impossible. Even talking to support, directly to support, you know, at Summit, I remember we had a bunch of folks that were directly tied to education because I have a problem with my, you know, my MCP at the time with, you know, and all my certifications and stuff. And I needed to get two counts merged. And Max, you may have some insight into this, but at the time they were just like, yeah, we really, we can't do anything about that. You're going to have to have two separate accounts. And I'm like, really? Really? Yeah.