 Welcome to BCH Technologies. Today we're going to troubleshoot the PG-245. The customer reported after installed the cover, the black cover, the cartridge doesn't fit anymore. Yeah, this is the case that you'll try to resolve it over the phone or online. Just somehow you just cannot figure out. But after they send it in, and you take a look, and immediately you know what's going on. So can you tell what's wrong? Let me give you a clue. I knew something was wrong with that. Give it away. Yeah, the cover is glued upside down. If I have a patient, you can use a utility knife to carefully cut off the top. Oh, don't forget to protect your printhead. So we got a piece of tape, the non-sticky part towards the printhead, the sticky part towards you. And then we got a second piece of tape. This time the sticky part down towards the printhead. And it will glue it towards both sides. And the third piece going to go over the top. And they'll be a little bit taller than the piece you had before. So if you have the super glue dripping down, the tape can protect it. We have to cut lots of cartridges every day. So we just use this to cut it off by now. You can see it's not a clean cut. So there are lots of leftover pieces need to be removed. And we took away a part of the wall. So when we glue it, we need to put more glue on those parts to make it airtight. We made sure that we remove enough pieces. So now we can put a new cover on it. And now we sand it. And then we give it back. So we made sure the cover can fit in. And of course, at this time, I'll be in the correct direction. And then we put a layer of super glue on it. And then for the side where we have a gap, we put a super glue gel. This is a different kind of super glue. It's thicker. And it's working really well to seal the gaps. After 12 hours, we put the cartridge underwater and blow air in it. And we can see the cartridge is still leaking on the side. So we're going to add more super glue gel on where it leaks. 12 hours later, let me show another way of testing the leaks. So this time we have the refill hole closed. And then we're going to blow air into the air hole using the priming syringe that's coming with your kit. What you should see is air bubbles coming from the bottom of the cartridge, not from the top. And of course, you want to test this when the cartridge is empty. Now we have the cartridge airtight. So we can add inks. This one will take 22 mils of ink. Now we put the cartridge in and do a head cleaning. So the black cartridge was OK. Just the color cartridge needed a little bit of unclogging. You can see there's one missing pixel. So if the first cleaning didn't do well, we're going to do another one immediately. And then we're going to wait two hours and then do two more. If after that it's still clogged, we're going to use extended method. Luckily for us, the second cleaning works. So I'm going to just put the links to the extended cleaning in the comment section. I hope you enjoyed this video. Visit us at www.bchtechnologies.com or locally at Greensboro, North Carolina. Thank you. Cheers.