 What's up guys, welcome back. I'm just out here in Miami and I was just thinking you know What what happened if you know by chance if you wanted to go on a trip you get out here You get all the way here only realize the events when canceled. What are you supposed to do? Venkates canceled they could postpone a changed venue. What are you supposed to do? So, bro, you're a real good man. How are you? You like the place? Yeah. Yeah, there. Yeah You do all thanks man fine stress here on thumbs up run where we talk about buying tickets selling tickets and making sure that you have All the fun with your tickets today We're going to be talking all about canceled events postpone events and events that change venues come along and we shall find out all about it All right first off. Let's talk about postponed events So these events basically means the event has been rescheduled to a later date Sometimes the date has been announced but other times and most often they new dates have not yet been announced Just because they haven't quite figured it out could be a scheduling conflict artists could be sick Could just be a whole bunch of different things So unfortunately when these things happen you are only left with a few few options So option one is you bought them from the primary market. So it's like buying from Ticketmaster AXS Select the seat any of those main take primary ticket distribution websites if you buy it through there when an event has been postponed What did they usually offer you is the opportunity to just get a refund get your money back a Lot of times you don't know when the new dates gonna be if they do tell you when the new dates gonna be it may Or may not work out for your schedule So it's important that you can go ahead actually get your money back. No issues. No hassle whatsoever Go ahead just request it. You'll get all your funds Be careful though that they refund you the entire purchase price a lot of times especially with Ticketmaster They are known to actually hold on to certain portions of the fees So make sure that you go ahead double check your credit card statement wherever you purchase your tickets from go ahead Compare the price that you paid to what you were actually refunded But now if you are someone who bought it on a secondary resell market though, you've got Problems a lot of times these resell websites so they will not issue you a refund What they'll say is hey you already bought your tickets will announce you what the new date is when it's known But unfortunately your ticket purchase is final no refunds. No exchanges. No nothing with that being said though They'll be very nice and say oh if you can't attend you can go ahead sell your tickets through us so kind So if you want your money back, unfortunately It is not possible the only way to do that is actually go ahead and sell those tickets again Be able to actually get your money back. You may or may not get all your money back. You may get more might get less That's all dependent on the market. So unfortunately. That's what you're stuck with alright So one last point I want to make about rescheduled or postponed events basically if there is a venue change It is essentially the same thing so what happened with Justin Bieber recently He had announced a tour was going across and all these stadiums across North America only to realize that nobody really Wanted to go see him and so because ticket sales are so bad He actually ended up changing the venues of where his events were taking place when that happens It's basically the same idea as if the event was postponed or rescheduled Same rules basically apply tickets themselves from the main box office They will go ahead and offer you the opportunity to get a refund for your tickets But on the secondary market it might be a bit different because now because the venue has changed The seats that you bought may not actually be the exact same at the new venue What will normally happen is that any sales that have taken place on secondary markets generally speaking? They will actually be able to get a full refund for that purchase again because the event is not the same one that you had Purchased for and it's not the same type of scene that you're gonna get in the new event It means that the tickets that you bought are no longer essentially Valid they're not the same section on same location. So you're gonna get some new seats So when there's a venue change it works similarly to how it would be for an event that is canceled But Shiraz might be saying I got this email that says my event that's suspended my events on hold My event's been postponed and they're not gonna give my money back. What's going on? So I need to be very clear here in normal circumstances normal times when an event is postponed Generally speaking, they're gonna let you get your money back What we're noticing right now though is that a lot of times with a lot of the things that are happening in the world today Everyone's on high alert. No one really knows what's about to happen. Yes some events that are being postponed They are offering refunds, but a lot of these events They just they just don't know what's gonna happen. So I don't what the NAC. They said they're suspending operations for the time being There are no refunds being issued at this time on the other hand you have events It's having it like Mervish in Toronto where they're saying they're giving you different options saying we're canceling all these different events And so we're gonna be able to issue your money back other places They're saying oh, we're just gonna be on hold NBA and a child those leagues They're on suspension right now for at least, you know a couple of weeks Maybe a month or more MLB same thing they push back the start of the MLB season Nobody quite knows what the schedule is gonna look like so we can't go ahead They say it start issuing refunds just yet because nobody knows what events are actually gonna still happen What events aren't gonna happen? No one knows when they're gonna happen. It's it's a lot of logistical issues So everyone's just kind of like in the holding period waiting period not quite sure what's going on However with all that being said when an event is officially canceled that is when the money starts rolling back Excellent excellent excellent when an event is canceled. It means yes, you will be able to go ahead back to the box I was where you buy your tickets from go ahead request that refund get all your money back fantastic Excellent wonderful. No questions asked the event is no longer happening. Therefore. Why would you pay for something that does not exist? Exactly last thing I want to talk about a lot of secondary markets There's a few different things that are going on there for especially for Postponed and events that are kind of on hold in suspension. No one really knows in limbo essentially No one knows what's happening with them some resale websites. They're not offering you a refund immediately for these tickets They're saying hey some events. There are you know issues going on once an event is officially canceled They're offering you two options one you can go ahead actually request that cancellation get all your money back No questions asked all is good fine and dandy other option though is that they're actually offering you a hundred twenty hundred twenty five percent Credit back instead of cash. They're saying hey We know you want to go to this event But because it's not happening anymore and you still want to go to a event in the future Maybe it makes sense for you to go ahead hit the cancel button leave your money with us And then we'll give you a nice little bonus for your next event You can go ahead and actually use that money, you know some free tickets essentially with that being said sometimes It is nice to get that little bump back to your credit card or wherever you made that purchase through so again It's all up to you. Everyone is a bit different every situation is unique So again gotta figure out what works best for you other resale websites may or may not be doing something similar So again, make sure you read the fine print terms and conditions There are a lot of disclaimers are happy at the top of websites talking about what to do during the situation So again pay very close attention see what your options are again There are a lot of things going on here a lot of questions that might be coming up in your mind So if you have any definitely reach out to me leave them in the comments below. I'll get back to all of you I want to make sure that all of you have the answers you need a lot of times It can be very very difficult to get the information you want So I will go ahead do the research for you make sure you get everything answered for you That's all I got for today. 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