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Should a refrigerator sound like this? (High pitched noise)

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Published on Dec 28, 2009

Our new Whirlpool Gold GI7FVCXW (a.k.a. GI7FVCXWY and variants based on color) is emitting a wildly annoying high pitched whine whenever the compressor is on. With our hard floors and open floor plan, you can hear the squeal all over the house. It's like having a dentist's drill stuck in the "on" position.

The last few seconds of the video are when (after sixty minutes or so) it shuts off. Perfectly acceptable.

We called a repairman to have it fixed under warranty, and get this... he said "it's normal!"

First question: do YOU think it's normal?

Second question: does anyone else have this fridge and experience the same noise?

UPDATE: the store I bought it from is taking it back to have the problem addressed, and we're taking delivery of another model. Also, as a result of posting this video, Whirlpool contacted me directly to try to resolve the situation. Kudos to both for placing the customer first!

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