 At Ellis Brigham we've been fitting ski boots for over 50 years. We pride ourselves on giving our staff the best tools and knowledge to help you find the ski boots which suit your needs. In order for our staff to be able to do this, we use our in-house training program, Surefit. This teaches the best methods which have been tried and tested over time in order for them to choose the right boots and help you select your purchase. So whether you're a skiing expert or novice, with our carefully chosen range we can find the right product for you. Our staff will want to talk to you about your skiing and ski boot experiences, listening and understanding carefully your requirements or ambitions to help us get a much bigger picture of the boots which will be right for you. This involves us taking time to consider the shape, amount of ankle flex and stability of your feet in order to find the best boots to suit your foot in terms of shape. Using the information you've given us about your skiing experience, we can also help you select the right flex. We assess the stability of your foot with a few simple tests and measure the foot both sat down and stood up. We'll also check the pressure distribution underneath the foot using a podoscope. This helps us better understand the type of foot that we're fitting and then with this information we can suggest the right custom insole for you. A well-made custom insole is vital for any good boot fit, consider it the foundations. In order for your foot to sit comfortably inside a ski boot it needs to sit in what we call a neutral position as that's how most ski boots are designed. Using our CDAS custom moulding process we can achieve this and choose the right level of support for your foot in order to reduce points of rubbing or pressure and also help spread the weight across the whole foot for maximum performance and comfort. It's also important to consider the socks that you'll be wearing with your new boots. What may have worked previously may not work with your new ones and are an important factor to consider. Atelis Brigham will be able to guide you towards the right pair. We've now got a really good idea of what will suit you and what foot support will work best to. Now it's time to try on some boots. First we'll remove the liner completely from the shell and get you to put your foot in it for us. This is to check the amount of space around the foot. It's important for us to ensure that there isn't too little as well as too much in key areas for the type of fit for your skiing style. This is what we call a shell check. After the shell check we'll help you to put the boots on and buckle them up. Fine tune in the clips as necessary to make sure the foot is well held. It's important for you to spend at least 15 minutes in the boots whilst resting your shins against the front and performing small flexes. This gives the liner enough time to warm up and soften around the foot and should only start to become more comfortable over time. Your feedback is important for us as it will help guide us to make the next choice for you to try on and also address any concerns you may have. After trying on two or three boots you should be quite close to deciding which are right for you. Once you're happy with your end boot choice we'll begin the process of customising the boot to you. This will involve making the custom insoles, heating the shell for customisation and also moulding the liner. We may need to hold on to the boots for a short amount of time if we need to make any more significant modifications like using specialist tools to stretch the shell or grind material away from the inside of the boot. Once all of this is completed and you have gone with our recommended boot choice we'll give you our fitting form and also support your purchase with our Sure-Fit Guarantee. Our after-sales card will help you understand what to expect from your new boots. With the Sure-Fit Guarantee should you encounter any problems with your new boots or need the boots modifying in any way you can pop into your local Alice Brigham where we'll be able to help.