 I spend far more time sat where you are than I do sat where I am because when I think about saying something in my study, I swap chairs in my head and I say to myself, how does that sound to a single parent, someone battling cancer, someone going through a divorce, someone that's going through a bankruptcy, someone successful, an older person, how does what I just said sound? And if it sounds simplistic, narrow, judgmental, naive, out of touch, I don't say it. And I go back until I've found a way to say it that makes it balanced and makes it human and makes it empathetic.