 Good, thank you, didn't want to interrupt the flow, but I just got out of another meeting month to check in. No worries, no worries, like I'm here with Antoine, that is like a friend and a colleague here, Malta, and like he, he, I entice him to come to this, this event, at least my community manager, if I'm not mistaken now. As I was telling you about code suite and buffer are two tools that support them, the management of social media, you know, like I do not recommend them specifically, but I did something to have in mind. We tend to use so much social media to reach out our community, young people in your case, or parents, and to inform on what we are doing. Like this software, these tools will allow you to schedule in advance posts and understand a little bit better what is going on, on your social media and monitor them accordingly. Nowadays, also Facebook or Meta has created a tool that is not that dissimilar, so that also can be very interesting to be using. On the other hand, like we got two other interesting tools that are at the grants or the whole, the whole Google advertisement that allows you to use 10,000 euros, I was telling you per month in advertisements on Google. It is a little bit complex as a tool, but like, you know, maybe we can work it out all together as a group here, mark that as a platform, and like try to use it all together. So that could be a good idea to approach this idea, this tool that it's free for everybody. And Facebook ads, of course, I mean, like if you are on Facebook, like you would have seen somebody posting something as an ad, like that's also something we can work on. I'm a big fan of like, speaking about fundraising, you know, like sometimes nonprofit organization, I don't know what they're feeling here in Malta, but I believe that like, at least in Italy, nonprofit organizations are not so concerned about fundraising. But if they want to be sustainable, if they want to be impactful, I think it is extremely important to have a differentiated source of income, meaning to have different, to have different revenue stream coming from projects, coming from donors, and also like coming from fundraising. Those are all tools that like I have been hearing about. Even bright, it's for the organization of events mostly, and allows you to create a community to set up tickets and like receiving donation, or within the platform. And like it's helpful because like, you know, in this way you don't need to do anything with pen or paper or like collect the money or like what not. PayPal also has, is a very simple tool that you can access like with a discount for nonprofit organization. If I'm not mistaken, the simple PayPal has a fee, like a little bit of money that you need to pay for each amount of money you receive, with the PayPal for nonprofit, if you access that, that will be cutting off. So like it means that, you know, you're not losing money every time somebody's giving you some money with PayPal. So like it's so important to know. Facebook fundraising, this is also something that was quite interesting. It's a tool to collect money within Facebook. So you can organize a fundraising. And for example, how this is very often is that like people when it's their birthday, they will select a nonprofit organization and they will type, you know, like instead of buying me the new iPhone or like whatever. Like just to make some money to this organization because I support it. It's my heart there. So like, in Italy, it's not working very well at the moment, but I don't know here, Malta, but I can check it out for you. But it's always interesting to listen to that. Also, something that I really loved and Rome was working really nicely. I don't know if still working like that is Airbnb experience. Airbnb experience is connected with Airbnb. The, you know, the house and like the home rental. But like the experiences is connected to what can happen, you know, in living like a local, meaning that when you go to Malta, for example, you will be having a tour with somebody who is from Malta that will show you how to make pastitsi or like will bring you to the best theater and whatnot. And like through Airbnb experience for the profit, you can organize events that have a fee. So like, for example, each person that will participate will pay 10 euros or something like that. And that amount of money will completely go to your charity, to your organization. So like, it's another way to both promote your organization and to do fundraising. And with Airbnb experience for no profit, there is no fee for nonprofit organization. So that's also very interesting. eBay, we all know eBay. It's like an auction website. So you can put up things, but there is also eBay for charity that allows, you know, again, like people or privates to sell items. And all the collection of the money will go directly to the organization. So like, this is also very interesting. Canva, I think we spoke about Canva last time. It's a simple tool for creating graphics and everything that is visual. Like, it's very simple. And what I love of Canva is that like you can access the pro version freely if you are a nonprofit organization, which means that like you have a lot of different features that are for free. And also, you know, like what I do with my organizations and also when I'm working with younger people is I'm always asking them if they want to play with Canva, because like it's fun and they can create some very interesting visuals for my organization for the project and whatnot. So like that's also something to consider. And like the process to access it for free, it's like five minutes, not even that. Lastly, and this is a little bit more advanced tool. So like something that I would not recommend to start with, to think about in general. So like, I think that one of the main or the most interesting thing that a nonprofit organization does very well is creating a relationship. But what we don't do very well is cultivating those relationships on a regular basis and to create the value like between this relationship, between beneficiaries, volunteers, donors, and in general the community. So those are all tools that like can help you in that. I will always start to say start with a database, you know, like it can be as a simple Excel file in which there is all the names, all the emails, all the connections of the people that you, there are around your organization so that you can connect with them and speak with them. Volunteer management, I think Damian told you about like that they have developed an in-house software to manage all the process of the booking of the volunteers that are going to Kenya and Cambodia and India. And like this is similar. I mean like it's not in-house, meaning like it's not developed according to the necessities of the organization. But it's something that it's already there and you can access. It is a way for the volunteers to be always updated on what is going on in the organization. They can be always like knowing what to do and in general they can be in the loop of the many activities that we have. There is a ton of different software that can be used for that. But I always recommend, you know, like to start very simple because like it can be a little bit more too overwhelming. Ali, I think we used like, we used to use CBCRM that was quite cool on that side, no? Yeah, that's right. I use CBCRM for a number of years and actually currently I'm using HubSpot, which just opened up a charity discount program. Actually, I think it may have been expanded to the UK, which might mean it also gets expanded to Malta because it's administered by the same tech suit. But I'm not positive about that. But yeah, there are a number of good options out there. But of course, CBCRM is always the hardest of any projects to bring into an organization because you need to have a deep understanding of like, what is your problems you're trying to solve and what's repeatable and what is the flow of the information. So always an adventure. True that, true that. Anyway, like this is just like a tool that supports a lot of different activities within your organization and it's mostly for connecting with other people. And like to make sure that everybody's on the loop and like everybody's informed. And everybody has the tools to do the work that is supposed to do as a volunteer. And lastly, something that I always speak about analytics and data, you know, like what has changed a lot in the last 30 years that we started at the beginning is the fact that nowadays through technology, we're much more able to understand what is going on in terms of data. We can measure a lot of things. We can identify a lot of different things. But like, we need to know how to do it. There is, you know, like a simple as connecting Google analytics to your website to know how many people are going there. There is a lot of other things that we can implement in order to measure and understand better your impact. So this can be part of like our next event I'm doing. And this is more or less, you know, like what I wanted to tell you in this sense, you know, there is a lot of things. And what I wanted to hear was like, if you have any question or something you would like to see now, I know that you don't have much, much time, but like, I'll be happy to show you anything that you're interested about among the things that I showed you. Okay, something simple. You know how you said you have a feature where somebody books meetings with you directly and gets an email back. I like that sort of simple automation, but it seems like it already gives a message about what you are about, what you believe in technology. You know how technology can be used for good and these little things. Could you show me something about that? Maybe now or later? Sure. Okay. Can you see my new screen? Just let me check. 500 open. So this is Google Drive for no profit. Okay. And like, as I was telling you before, within Google, you have a lot of different things with an advanced version that is available for non-profit organization. And it's very, very easy to access. We can speak about that next time or like I can show you very simply how to do it. Fundamentally, like it's a feature that is within this app that is the calendar. And how does it work? It works very, very simple. You know, do you use Google Calendar by any chance? So like, okay, great. So like this is the advanced calendar and like it works very similar to a normal calendar, but it has a little bit more options. And like the last one is called appointment slots. And what it does is that like it allows you to create a slot of different duration in time. So for example, it can be 30 minutes as I do or it can be 15 minutes. And like you can say for how long, so like maybe we can put two hours, three hours, something like that. And this is how we look on your calendar. And how does it work to send it out to other people? It's like it creates this link for the calendar. And this is how it looks. So this is what you share. You just share this block. You see the block with the word test on it? If somebody who received that link like can book an appointment with Mateo Sisto on that specific date, the specific time for that amount of hours. And like they will, you know, like I will both receive an email. The other person will receive an email. And there will also be a Google Meet link. So you will know already where to go and what to do during that meeting. And this is very, very simple to set up but also very, very effective. So like for example, I am in some weeks I will have some meetings with different people. And like this is my calendar. You see get to know Europiamo. It's all the appointments that are bookable in my, oh sorry, here. Those are all the appointments that are bookable on my calendar. So like when I send the email, they will receive the link to book an appointment with me and like I will know when they are coming and who is coming on that date. So this is something that is very simple to set up. And it's all part of the Google For Non-Profit app. Which is... Okay. It's part of, how do you access this as a non-profit? It's very, very simple. So like this is the page to go. It's Google For Non-Profit. Like it is available in Malta since May 2020. So like quite recently. And like the first thing you need to do is to create an account here. So you can create, you do sign in and you put like 500 accounts. So like I'm not going to be showing you this part but it's just simple. You use your normal Gmail account and you follow the steps over here. Then at a certain point, it will ask you to go on TechSoup. Because like TechSoup, as I told you, like it's one of the providers of validation services for this sort of activity. So like for brands like Google, like they will validate that you are a non-profit organization that you can actually access to this software for free. And like how does it work? You go on TechSoup.org. You can select Malta if I'm not mistaken but I think that like all of them are less connected. Yep, that will work. Yeah, exactly. And you go on Login. And you, if you don't have an account but I think you have because you talk half time. Exactly. You do the member login that I don't remember if it's this one here. That 500. I don't know the password. Anyway, like you will reach a page that will say, you know, like, if you give me two seconds, I'll try to find my account and everything and I'll show you the whole procedure because like it's harder to explain than to do it. And also maybe- Yeah, and I'll put a link to the TechSoup Canada site which sort of walks people through how to find that token in the backend. Because yeah, you just need to find like this random character string from your free TechSoup account to do the proof with Google that you're the organization you claim you are. Okay. So actually, I need to leave off to my next meeting but Antoine, such a pleasure to meet with you and Mateo, thank you so much. We'll catch up. Thank you so much for leading this event. Ciao Ale, see you. Yes, cheers. Okay. Give me a second because yeah, here I have it already. No problem. So I'm finally inside my TechSoup account and like I go here in the top right, there is my organization account. I click on account and you say like you have different headers. One of them is called token validation token. You click on validation token and you will see you can add a new token meaning that like you can create a code that you will just need to input on the Google page that I showed you before. So like on Google for no profit at a certain point, we'll ask you to insert the token that you just create through your account on TechSoup. Okay. And like after that, you can access everything on TechSoup, sorry, on Google, also the calendar, you know, like you can create more accounts, you know, maybe for your volunteers or for departments or for yourself. And you know, like if you're interested in this specific topic, one of my next appointment would have been on how to access these things and we can do it together. You know, like this is what I feel about. I want this to be something that is helpful and useful for all of you. And you know, like since you are my first participant to this, I'll be very happy to build it just on your specific needs because you know, like I think many of others could be interested to that. Okay. So maybe, yeah, no, no, no, you're welcome. Thank you for coming and being part of this, you know, we need to start somewhere. And I, let me see if I have other things to tell you, but I don't think, no, this is more or less everything I wanted to tell. If you're interested, I can show you also some other tools in these moments or like, you know, like we can organize for a meeting maybe in the beginning of June on Google for no profit or like, you know, we can speak about how to organize a meeting which like would be available for an hour and a half. And I will help you to set it up properly. Well, I could also ask others who are part of other NGOs to join us. Exactly. This is what this is what would be very, very helpful for me as well. You know, like I'll be happy to help other organizations, but, you know, like it's not easy to reach out to multi-organization because like if you don't know them, like they're a bit skeptical about who's this guy, what does he want from me? And like, what not? But like that, you know, like I understand that. That's how we do it. Yeah. But, you know, like I would appreciate any sort of promotion or support, but like this is what I would like to do. So maybe I'll send a message to you mid-May, telling you, you know, like I'm planning to do this. On this date, what do you think? I mean, like are you available? And we can, you know, we can organize something that like it's really, really for you. Okay. What can I say? Thank you for that. See, let's see, it was... Okay. I think for today, let's leave it there because time is what it is like. And I will try to explore the Google thing, the Google follow-on profits, just to see what it's like. And then eventually, it's something for me also to get into what I need for these things as time always. If I have time, I will enjoy them perfectly, but there's a lot of pressures at the moment for the little time that there is. So... For sure. For sure. But like, you know, what I'm thinking to do is also that like, since some of these skills are very important also for the youngsters, you know, like what we can do is like you will be connected with the account, but I'll teach the youngsters how to use these tools. And that might be also something we can offer, you know, like I'm very, very open on how to do it. My objective is to make nonprofit organization work better and be more impactful. And I think technology can be one too. So like how we do it, it's not really a problem for me. I think Drive and Canva would be good for us as well. Eventually, Facebook adverts. I think those three for us will be really quite good because Canva, there is already somebody who... Well, we already used them a little bit. Drive and Drive gives us more space or we can set up some sort of... Oh, another thing which I liked was the WordPress without having a domain. That was another thing which... I'll show you exactly how it works like in a second because like I have some website. And I think it's interesting just to see how it works because like it's very, very simple and interesting structure. This is again like it's connected with Google. So like through your account you have also a possibility to create a website. You see my screen. This is a drag and drop website. And everything it's very simple to use, you know, like you have images, you have like different kind of things on the site. And then you can just publish it. And like you send a link to somebody and they will be able to access and know everything that is on that website. And it's very, very simple to put it out and like to create and doesn't take any space. And it's quite useful at certain times. So it's very dependent on what you think to be doing with that, of course, now. That's WordPress, yes, yes. Now this is some Google website is called. What's it called? Google website. A Google website. Okay, I thought it was a WordPress website. Okay, WordPress is the serious one fundamentally. I mean like it's a little bit more complex. I would not recommend to start with that unless you want to go. No, no, no, it's the same thing, a good Google website. Yeah, yeah, yeah. All right. Antoine, I'll send you some other information, maybe some links where to find more information about that. And like, thank you very much again for being here. Thank you as well. And I'll see you next week, no? Please God. Yes. In Valletta. In Valletta, yes, yes, yes. Have a good one. Ciao, ciao, ciao. Thanks again. Thank you, Matteo. Thanks for our time. Cheers.