 Hey guys, how you doing? It's Andy Elliott. In this video, I'm going to teach you how to overcome the objection when a customer comes on the car lot and says, I'm just looking. This is one of the common objections that I see even veteran salespeople get tied up with. After this video, you'll no longer have that problem. Get ready. Let's get ready to rock and roll. All right, when somebody comes up and says, I'm just looking, what do you say? Hi, I'm just looking. No, you don't say that. I'm just teasing. Look, here's what we do. When somebody says they're just looking, you say, hey, just looking for a nice looking salesperson. No, we don't say that. You know what we say? Listen, and I want to get you guys in a good mood and get you ready to learn. When somebody says I'm just looking, here's the underlining deal. You have to ask yourself this question before we get into how to overcome it. Here's the deal. Do they like you? Please write that down. Do they like you? Once you understand something, I'm just looking. This objection right here, this is something that happens early on in the sale. It's not something that's later on. It's something that's early on. But what I want to explain to you is this. People will tell you and they will ask, okay, during the road to the sale, people say things like, what's your best price? What's your best price? What's your best price? Outside on the lot, what's your best deal going to be on this car? Do you know why those objections come in? Those objections come in because there's no relationship. There's no connection between the salesperson and the buyer. You see this little magic connection right here? I'm going to tell you how to overcome it. If you don't have that connector, if these customers don't love you, you're going to heal this all the time because no one wants to deal with you. You have to become like good chameleon. You know what that means? It doesn't matter who it is that's in front of you. The second they pull up, you have to show them massive love. You have to give them a smile and eyes and confidence that you're competent about your job and that they found the right person. People say I'm just looking when they don't have the feeling inside their stomach that they're dealing with the right person. Do you know what they're looking for? They're actually looking for a salesperson they would like to help them purchase a car, but they don't want you to be that guy. And yes, you can turn that around. I've went out before and I've met people and they didn't like me. And guess what? I could have quit, but I don't have a quit or mindset, okay? So you know what I do? I think about this person for a second and say, all right, all right, so I got this customer here, okay? And they've got friends. Well, people buy from people that remind them of their friends, so I wonder what these, what this person's friends look like. You know what I do? I act like that person. So these people will have familiarity. So somebody comes in, they don't like me. I say, hey, you know what? They're about to tell me that they're just looking and I know that they don't like me because they probably said they're just looking or I could smell it coming. And you know what I do? I know that people buy from people that remind them of their friends. So immediately I start acting like that person that they probably would want to be friends with and then all of a sudden the relationship starts to adjust. The connection between the buyer and the salesperson is made. And guess what happens? This will disappear for good, but if somebody says they're just looking, I'm going to tell you what they're looking for. They're looking for somebody that seems like that they can help them. You know why? Because if I go to any place, even if I walk into Walmart or go to Burlington Co. factory and I want to code, when I walk in, it's a programmed response. Write that down. Programmed response. People just say it. You know why? Because they want help, but they feel like most of the time in their life when they've got help, it was junk. So you know what? I don't need help. I'd rather go do it myself. Sometimes, even if you're a great salesperson, you're going to get, I'm just looking. You know what? You're going to have to not attach yourself to that objection. You know what attaching yourself means? It means this. Okay, yeah, I get that you're looking. I bet if we made you a good enough deal, you probably wouldn't have to look very much longer, would you? You probably, no, don't even play this salesman role. Watch how this goes. Hey guys, how are you? Welcome to the store. Oh, my name's So-and-So. Yeah, you know what? We're just looking. Guys, that's awesome. You know what I'm saying? Whether it's your first place or your last place, I'm just grateful to have the opportunity to help you. Okay, we're always high in all the critical areas that are important to our customers' families. So I'll help you look around and let's see if you find something you like. Whoa, who's that guy? That guy is a freaking professional. Man, that's the way that I need you guys to be. So I want you to understand something. People have to love you. That's rule number one. And rule number two, take the objection that I just gave you, write it down, re-watch the video again, tattoo it on your heart, and never let this silly objection stump you again. Hey guys, I just want to tell you, thank you for watching the full video. I started when I was 18 training just like you, no matter where you're at in life. I want to tell you this, being committed is all that it takes. I put up free training content on YouTube every single day to make sure that I can take you to the next level of life. I have over 500 free videos. Please make sure that you like the video. Shoot me a comment below and shoot me a text message. I'd love to get to know you, okay? If I haven't met you yet, 918-210-0254, take a second guys, shoot me a text message. You're important to me. I have your back for life. We're going to go all the way to the top together. I appreciate you guys having a blessed day. Make sure you like the video, subscribe, and set your alerts for the daily training video. Thank you.