 Hi, I'm John Fisher, and before I worked with Superoffice, this used to be a problem I faced every day. It took me ages to find a contact's phone number, order proposal, an email, or even remember when I had arranged to meet someone. Now that I worked with Superoffice, it's another story altogether. Just yesterday I got a phone call from Tim Hunter, CEO at ANC Machinery, my latest prospect. So I looked him up in our database, but he wasn't registered there. So I added him as a new contact, I made sure to save all important contact details, such as his postal address, email address, and his phone number. As I was talking to Tim, I was able to check my calendar for the next week. We then found a time slot on Wednesday that was suitable for both of us. So we agreed to meet for lunch at 12, so that we can discuss what Bridgecom can do for his company. After booking the meeting in my diary, I went back to his contact card, and with one click, I was able to send him an email confirmation for our appointment. Easy, right? It's now so much easier to follow up on my prospects. And if I want to view all my current prospects, I just need to run a simple selection. And there they are, right in front of me. All of them. Before Superoffice, if my colleague Jane wasn't at work, I wasn't able to help her customers. I simply didn't have access to the customer info, which was stored in Jane's personal outlook. But now, when her customer calls in, I can look him up in CRM while I have him on the phone and find all the information I need in no time. If, for instance, the customer wants us to resend him the order proposal, I simply find a document in the system and email it to him. Or, for example, if the same customer wants Jane to follow up on him not in two weeks, but by the end of this week, I can simply reschedule the follow-up activity to this Friday. Jane will get a notification, so she also knows when to follow up on the customer. Everyone is in the loop, and the job is done. For Superoffice, I simply don't waste time trying to find the information I need. I get access to all customer details when I need them. And Superoffice Diary helps me to always know what I have to do every single day. This way, I'm totally in control of my work, and I get things done.