 Hey John! It's Megan with Oxmore Toyota. I just wanted to send this quick video greeting just to personally introduce myself. It was a pleasure speaking with you on the phone a few moments ago. I do have your appointment down for Tuesday at 11.45. When you get here, go ahead and ask for me and I'll make sure to have the keys pulled for the 2016 Toyota Sienna. If by chance you can't make it out Tuesday, please either reply to this email or give me a call at 502-214-7197. And we can find a better time that fits your schedule. I look forward to meeting you on Tuesday. Bye!