 So Rihanna, when people approach you and ask you, okay, the service design thing sounds awesome, I want to become the best service designer I can. What is the most important tip you'll give them? I think the most important tip I would give them is that they have to challenge, are willing and able to challenge the status quo. Do not say yes to me or whatever they work to for, because that's the hierarchy, but they remain independent in their fields, are able again to bring the outside world in and at the same time, because they interact very closely with the delivery team, they know that whatever they deliver is feasible to be a success. Was this a helpful tip? Let me know by clicking that thumbs up button down below. And if this is your first time here, I would love to have you to subscribe to the channel so we can keep bringing you more videos like this in the future.