 Hello everybody! This video will show you how to restore chat history and contacts, as well as send or receive files and images in WhatsApp Messenger on Android. WhatsApp users face the need to recover data when they change from one smartphone to another when they accidentally delete one or all of their chats, when the smartphone memory is reset or the memory card is formatted, after the application failure and so on. Let's see how to return all this data. Dear friends, if you need to recover deleted data, use utilities by Hetman Software. Follow the link in the description to visit our website, download a utility for free and install it. Then start disk analysis. When the process is over, it will show the files available for recovery, and you will be able to bring them back. Our blog features quick guides to solve all kinds of problems faced by Windows users. Our channel and blog offer solutions for any issues from installing the operating system to remote administration and connecting mobile devices. Our specialists will be glad to answer your questions in comments to videos and articles. Let's start with the simplest things. In order to recover messages which are less than 7 days old, you just need to reinstall the application on your mobile device. First, uninstall it, then reinstall it again. WhatsApp automatically creates a backup of your data every day and saves it to your smartphone's memory card. By default, such backup copy is created every day at 2 a.m. After reinstallation, the application will suggest you to restore chat history from a previously created backup copy. Just tap on Restore, and data for the last 7 days will be recovered automatically. The messenger will do the same when it detects a manually created backup copy of all chats and media files of your account. How can we create it? To create a WhatsApp chat and media file backup copy, start the messenger, go to Settings, Chat, Chat backup, you will see a green Backup button. By tapping on it, you will create a backup copy of all WhatsApp chats and media files on your device. The copy will be created in two locations – in your device memory and in your Google Drive. Yet, it works only if the device is synced with your Google account. You can set up how often the backup copy is created in Google Drive. Tap the line Backup to Google Drive and select how often you want to create backups. Having entered Google Drive, it doesn't matter if you get there from your smartphone or PC, you will find your backup in the Backups menu. Now when you reinstall WhatsApp on this device, the messenger will detect the latest backup and will suggest restoring history from there. When you change your device, sync it to your Google account and install the Google Drive application. When being installed, WhatsApp will suggest restoring history from the backup sent to a Google Drive. In this way, there is no problem transferring WhatsApp history from one device to another if you want to replace your old smartphone. What should you do if there is no backup copy? Restoring chats older than 7 days without having a manually created backup copy is a more difficult task. To do it, go to the folder on your device's memory where WhatsApp saves user chat backups. By default, this folder is WhatsApp databases. If you go to that folder, you will find a file with the name msgstoredbcrypt12 and several more files with names like msgstore20181101dbcrypt12 msgstoredbcrypt12 is the file with the latest WhatsApp chat backup. This is the file used for automatic chat and contact recovery after reinstallation of WhatsApp. msgstore20180101dbcrypt12 is a backup copy of the application's chat for a certain date which is given in the file name. In our case, this is a chat backup copy dated somewhere in January 2018. That is why, when you need to restore chats as they were on a certain date, find a file which contains this date in its name and rename such file into msgstoredbcrypt12. After that, delete WhatsApp from your device and reinstall it. During the installation, the program will suggest recovering the chat and contact backup copy which it has found. In the way that we described in the previous part of the article, recover it, and the chat history from the previously renamed file will be restored. Yet, bear in mind that current chat history will be deleted from your device as the result of this procedure. I mean, the chats which were created after the backup which is being restored. Some more stuff. If you create a chat backup manually, it is also saved to the file with the name msgstoredbcrypt12. That is why you should rename the chat backup file which you have created manually and save it to a convenient location, so that you don't lose it. When it is necessary to recover chats just from this file, rename the file back into msgstoredbcrypt12. I have already said that you can transfer WhatsApp chat history to a new smartphone using a backup stored in Google Drive. You can also do it by transferring files from the folder WhatsApp databases. You can use this method if your old device is not synced with your Google account and so you can't create a backup in Google Drive. If you have replaced your smartphone with a new one and you need to recover chat history from the old device, transfer files from the folder WhatsApp databases of your old phone to your new device. During WhatsApp installation, the application will find the chat backup copy and will suggest restoring it. Recovering images, videos or audio files deleted from WhatsApp. Several files, images, videos, audio files, documents, etc. sent or received with the use of WhatsApp are saved into the folder WhatsApp Media. If your device has internal memory, the WhatsApp folder will be there. If there is no internal memory, this folder will be on your memory card. If such files are deleted from the chat, they are still kept in that folder. You can just go to WhatsApp Media and open the folder corresponding to the type of the file you are looking for. If you need to recover deleted images, videos or audio files from WhatsApp chats on an Android smartphone or tablet PC, you can use one of the ways that I described in my previous video about recovering photos and videos from an Android device. I will leave the link in the description.