 Hi everybody, Tom Stewart here with Clean Business Today. I'm with my partner Liz Trotter. Hey Liz Hey, y'all. I'm looking is your cat up there today? No, and I'm glad because you see my monitors. Oh Yeah, I'm both. She knocked them both over today trying to get up there. I'm like, oh Olivia What are you doing girl? Bad kitty. I Know so she's been banished to the hallway for a few minutes. She'll probably scratch you Did you do any dirty words? I do yes, I didn't used to and still I until I started watching Cable TV, but there are a lot of square words on cable TV and they get into your head and so yeah Sometimes I do I when they say it on TV. I I automatically Right word Liz right word and then in my head I do the same thing My daughter was My daughter was sharing some Netflix stand-up comedy with me last night and I Guess I don't know. I mean it's all over the board, but I guess there's some people who You know, there's not a four letter word and it's not funny and it's just like And yeah, nobody's it never know, you know, I I've been known Linda wants to know am I from the south I'm not No, I don't know why I say y'all I say y'all a lot. I'm not sure why I also say a and I'm not from Canada either. So I Guess I just pick up on these things that I think are good and take them over and I have no idea why Y'all is a pretty cool word. Isn't it's more efficient than you all y'all ought to be a real word Yeah, I agree y'all is the perfect word I say and it's y'all is good because it encompasses genders and Everything you don't have to say like you can't say hey guys and some people are offended. Hey ladies Some people are offended. Hey y'all works use guys. Just work Punctuation Liz can I tell it like it is Yeah, please come do tell like it is today. Okay? What are the issues that came up or questions that came up on yesterday's Facebook live was I guess somebody's Application PPP application Had a question about our all your employees in your state I guess the question was do the employees have to be in your state in order to be you know part of your PPP funds I talked to my CPA about that and he Went back and read the regs and it was his interpretation that you know, you had to Be domiciled in the United States. You had to be you know, you know You know in the United States, but being a particular state in the you know And of whatever your your businesses located Doesn't make any sense because some businesses work in multiple states and There's some parts of the country say the New York area that you might work in Manhattan But you live in Connecticut or New Jersey and you're driving back and forth So if it was limited to you had to work and live in that state in order to be qualified further for the for the PPP for that employer that that would make a lot of sense So it didn't really it didn't really pass the make sense test and it Didn't seem to say anything in the regs that that would indicate that so I think that as long as the person is domiciled in the United States You're good. I like it. Thanks, Tom I think that's super helpful when we actually can get some answers To some questions because there are still so many things that we don't have answers to which is bringing me to something That's I'm wondering about we were supposed to be getting The answers to a lot of these questions and the details today Tuesday, they said right April 28th. That was the big date and So where are those? I haven't heard hiding our hair. Have you know? We were supposed to be getting the EIDL emergency funds in three days Yeah, well, I Know what you say about that one house. Did anybody really believe that though? Come on. I didn't believe that You know what I am kind of gullible and you you played you played me a lot Liz. You'll Jane and I'm You tell you know, I'm a literal person you tell me three days. Yeah, okay, I'm good with I'm why would the government lie to me, right? Tom, I have this really cool Anisceptic you might I'm not anisceptic disinfectant Internally drink. Yeah Sarah just ran her second PPP. Did you see that and it's more than her revenue? She says she can't get used to it. It's making her anxious. Oh You said you read Dude, does that mean you got the monies or you got approved for the monies or? No, I believe that she's got her PPP and now this is her second payroll using PPP I got you. I got you. Okay. Yeah Huh Crazy time. Yeah, that's that I I haven't even considered that Sarah that that would be crazy. Yeah Ah, let's see. We I had a couple of things. I really wish I would have written them down today Yeah, she she's Sarah says she's had it for two weeks. Good. Good going girl that you're Using up those funds. What do you spend in your? PPP dollars on I'm guessing a lot of training since it's so much higher than your income then your revenue Those and let us know what that's all about Um, I had another I did have a question that I wanted to ask you about Tom So, let me see my note different find it Somebody had asked me something in one of MMA groups today And I said I'll ask Tom today On the smart business moves But you guess what? It's gonna be hard for me to do that because I didn't write it down So hopefully I'll remember it and and remember it and uh be able to ask you about it You'll think of it tonight Probably well Yeah, don't put your phone close to your bed though because I don't want that box that I send to wake you up Hey, Linda All right with Sarah got training admin help organizing the office door hangers and lots of 50% off cleaning to gain more clients good I know one company that started doing a lot of free cleanings So what he was doing is some free cleanings and then also some 50% off cleanings and they are now pretty quickly transitioning into recurring jobs So I know a lot of times when we're doing this stuff it seems Scary like uh, just giving away the farm and how am I gonna turn this around? How am I ever gonna make money? You gosh it Getting five recurring clients in this climate right now. That's pretty darn good. I think I mean, I'm not sure you can be expecting a whole heck of a lot more than that right now Right that screw this just a different type of marketing It's gonna be it's gonna be heavy lift I mean, you still got a lot of people out there that are concerned about the virus and on top of that I'm I'm starting to hear more it'd be interesting to hear for for some other people But I'm starting to hear more about clients saying that hey, I lost my job. I'm concerned about my job I think I need to start cutting back and saving money So you you take both of those things and you lay them together that's uh, that's a pretty stiff headwind That we're going to be dealing with for a while Yeah Yeah, we are definitely going to be fighting that. How is it? How is the um, all the problems in texas the oil problems? How do you think that's impacting things come? Oh, that's got to be terrible, you know oils around what ten dollars a barrel give or take i mean it's flying all over the place, but it's oil is less than What they can afford to pump it domestically so You know last time has happened There's a lot of people that that lose their jobs in the oil industry And there's a lot of people in texas that their livelihood Income is driven from from the oil industry. So That's uh, that's an additional particular problem that uh oil states that are are going to be dealing with Yeah I know that that I know a couple of people that are in texas you will you also know some people that are in texas with cleaning businesses and thinking it it must be a A pretty big concern there. I know it is actually for for some of the people that I know um, let's see. So leslie says she's still not cleaning residential um, I did want to talk about uh states opening up and Government's opening up a little bit too. Let me let me see what we have here real quick though. Amelia. I apply for ppp But i'm confused we are currently not working my ladies are collecting an employment Do I still pay them if I get approved for the loan? Okay, do you want to you want to hit that one tom and I'll read the rest of these Read the question again list So basically she's just saying that she got her ppp People are collecting employment and she wants to know if she still pays them if she gets approved for the loan Just kind of a bigger Yeah, if you're drawing on employment then I guess the question is are you going to bring them back to work or not? Do you have homes to clean? Do you have something for them to do? I mean if If you don't you don't pay them if they're not employed if you offer them their job back then You know you start paying them then but I guess you would want to have Something positive for them to do like uh, sarah was saying she's doing training. She's doing some door hangers She's doing some discount cleaning. So you would need a plan for for them to do something and if You know it's complicated because people oftentimes are making more money on unemployment with the 600 dollars coming from the federal government Than what they would be working So you've got options there Do you want to try to do the the job share thing where you're working a part time? But they still get some state unemployment so they can get their 600 dollars Do you bring them back full time? and if you do You know, are they going to to not be happy about it because they're going to be losing their unemployment benefits and You know, do you play a corona virus hazardous pay bonus? I mean there's all kinds of variations of that, but You know, they don't get their unemployment and you pay them at the same time. No But if you have that ppp money that you want to take advantage of then you're going to have to pull some people off of unemployment at least Partially off of unemployment to be able to get some work done So you can't have can't have both they can't be completely on unemployment and getting paid from you The government doesn't want that If it's an option to go if if you have the option to start cleaning homes And if you're comfortable doing that then that would Be part of your answer that you want to get jobs on the schedule and Have your people come back to to clean them Yep So robin wants to know when does the 600 weekly 600 dollar weekly unemployment benefit expire So Uh, that's a great question. So I know it lasts for 12 weeks Yeah, so once you start getting it's 12 weeks per person. It's not running like from January, obviously not January but april 1st through July 31st or something like that right or june 31st That's a question. Um, I don't have an answer but come back tomorrow. Oh, wow I like that I don't think I don't think it's going to be any time soon. It's I think it's going to be Influencing your decision here over the next couple of months. It's Going to be an option For the foreseeable future, but but we'll get you the answer to that All right, and linda you applied for the sba loan and never heard anything I'm guessing you're talking about the idle So, um, I would check in with the bank. Oh The sba loan Yeah, so I guess I would So, what do you want to do if you haven't heard anything from sba at all time? You can't really get your portal Uh, oh Yeah, they've stopped, um accepting applications for the idle since you already applied linda I would assume that you're in the pipeline right now And that you're kind of still doing a waiting game. Do you have a phone number, tom? I do I've got that We assume we assume you would have an application number From the idle application and that will be an important thing to have and with that You can dial this number Oops All right, so we're we're getting two pieces of information rosemary is saying july 25th For the federal monies and linda cavasos is saying The 600 dollars ends july 31st. It started the week of march 29th for everyone. It's not based on individual filing Okay Okay, that's that's great information. I did not know that so really good to have Yeah, thanks for posting that number tom. So there's your sba number Um linda go ahead and use that and give them a call and see what you can find out That's just The sba number. Yeah, and have your um Application number handy because they're gonna ask for that Uh, cindy my gpp went to underwriters today. I was wondering how long it takes for it to hit the bank Do you know about that tom? How long does it take the pp money to hit the bank? When they're approved after ghost underwriting Um, what's once you're approved the bank has up to 10 days to get you the money and different banks do it differently Some of them will have something that looks more like a formal closing process And you'll talk to them in terms of what day you want the monies to hit the bank others Well, just as soon as they get the funds, they'll shove it in your account and you'll wake up one morning and look at the bank And there's there's a bunch of money there So There's no the best way to get that the answer to that question is to to talk to the particular bank That you're working with and and find out what their procedure is and I would advise doing that because you know one instance we didn't and and We didn't like, you know, we found out the hard way Yeah, finding out in advance is much better I tell them we talked yesterday about workers comp insurance whether or not it was going to be considered a payroll cost What can we come up with there? It wasn't literally written in the reg that that we had um I talked to my cpa about it and He says it's just still a lot of fuzzy math here that at the end of the day We're not going to know until we get deeper into the process but you know we Based on the the way the reg was written and the one that we shared yesterday and I could pull that up maybe and Find that and share that again It would not be safe to assume that it is but you're going to be paying it anyway, right? So at the at the you know into this whole reconciliation process, you're going to be negotiating with your bank Hopefully you'll we'll have clearer clear rules and clear set of of of Rules so so we would know the answer to that when when we're we're Trying to reconcile how much of of those ppp funds are going to to be treated as a grant So I was thinking about that a little bit today tom and the banks are going to be the ones that are going to be kind of auditing those monies and deciding what is Approved and what isn't right? That's that's the understanding. Yes okay, so With with that understanding Why what what benefit would the bank have to not approve any of your monies? The other part of the understanding is after they approve it ultimately the federal government is going to Be looking at everything that they approved and making some determination if they agree or not and if they disagree then The federal government the federal government basically the banks are loaning us money and the federal government is going to reimburse the banks So if the federal government doesn't agree with what the bank decided then the bank is the one that loses They're the ones that don't get their money back So they're they're just covering their butt to make sure that everything They're not just going to assume that they're getting all of their money back they're They're assuming that the government is going to do a really good job of auditing those monies and giving back Giving them reimbursing the bank only for those that are very strictly followed As law is the Law was very strictly followed Yeah, that makes sense. It's kind of a scary thing if you think about it. I mean They're going to be real good. I would be real conservative the banks are going to be real conservative because this is First time we've said it today an unprecedented event So there really isn't a lot of well, this is the way they've always done it in the past. So You know There's a lot of we just don't know Yeah Let's see Bridget wants to know about has anyone heard anything about the ability to roll the ppp into into the idol So we had talked about how that works um You can get both but only only how does it work come? It's the ten thousand dollar The idol comes out of your ppp Yeah, just the advanced portion that 10 grand So If that it's kind of you can't double dip on that 10 grand Basically, I'm gonna get it one You can't double dip on this of anything actually it's kind of like the uh sick pay or the um You know paid family medical leave you can't take the tax deductions and the ppp too. It's got to be one of the other on the dollar side Yeah All right, so Robin's asking again tom somehow. We're not getting this clearly enough He wants to know is workman's comp a payroll cost or an unforgivable insurance cost This is what we know. This is the reg as it's currently written And if you read that it doesn't say that workers comp insurance Is included as part of the forgivable ppp long It mentions insurance Most people are interpreting that as health insurance It's a little bit ambiguous Actually, I mean you can With the comma there it does kind of Payment of group healthcare benefits including insurance premiums And payment of state local practices. Yeah So so Looks like no Well, if this falls under, you know, we talked about it You know There was a just you know, there's a possibility that yeah But This really isn't it. It isn't going to really affect It shouldn't in my mind It really doesn't affect what decisions we're going to be making as cleaning business owners It's like well if it's not going to be part of the ppp. I'm not going to pay my workers comp insurance. You're going to pay it Hey, I have no option there So so pay it and at the end when we're reconciling with the bank and going through the process of seeing what you know was included and what is it and At this point, we don't even know what that process is going to look like, right? It's unprecedented. It's never happened before Which is what marsha is saying and it's all subject to change at any time Which you've seen happen too right so And debbie, how do you apply for the idol? Well, you can you apply through your bank, but it sounds like They're not accepting applications for the idol anymore. Isn't that right? we have a plan understanding the legislation that passed late last week included another 60 billion dollars for idol by the sba stopped taking applications so The the thinking is the assumption is that that they've already got enough applications to burn up that extra 60 billion that they have Been allocated So if you've got your application in Use that 800 number that that we posted earlier is at 877 number that toll free number and Hit them up and find out what's going on. Make sure you have your application number handy and um for that number go Here we go up a little bit. Here we go that number right there is your sba number and um With your with your application number just ask them hey, you know and they're gonna ask did you get an email? and I don't haven't seen an email So I get a lot of spam. I mean, you know, it's very possible that you get an email and see right? I mean every day, you know people say just see the email. I sent you what email. I you know, I missed it I get a lot of emails I'm not sure And they will and they're very nice people and you are asking them to Send you the link to your portal is what you're looking for Yes, I want I'm hoping you can help me with the link to my portal And that's what you're getting and then they'll give you a link you go into your portal It has your name It tells you how much money that they're looking at approving you for etc And gives you the option if you want to accept it or if you want to change the amount So yeah, give it a shot if if you've already done it, especially Contact them and find out Worst case scenario is that it's not You're not going to get it yet But if you've got an application in chances are pretty good that you're going to be on the list They just you know, open up all of these new funds to cover the ones that have already come through so The thinking is that if you've already applied the chances are good. You're going to get the money I don't know if that helps or not, but Sarah was saying how It is I'm really stressful because she's paying all this money like she said. I don't know if you guys saw this but her payroll was more than her revenue for two pay periods And she's like she's doing this in the whole that it really Is going to be forgiven because these are monies that she would not have spent Otherwise obviously right who's gonna who's gonna pay more in payroll than they're getting in revenue Right, but it's not getting forgiven. You're not going to do that But it's not it's not something it's very sustainable. You don't want to make a habit of that Yeah, please don't why do you have to poll memories tom when um payroll I'm not going to talk about the date, but payroll was 101 of revenue When you're when you're start up, you know, that's and honestly now for if if your businesses are completely closed And you're starting to bring customers back on the schedule It's very possible that you're going to have to Spend more money in payroll than what revenue you're generating just to have the resources available to kind of get more customers on the schedule Get a little bit of momentum going Yeah, robin, that's what they um that A lot of people have said that the people are that when you call the sba. They're saying wait until you get an email from them um This is this phone number is kind of a a way to kind of Short circuits they're they're uh their process, but you have to be diligent You have to keep bugging them. You have to call back and call back and call back Um, and it doesn't always work. I mean I've heard of some people that have called multiple times and they've still gotten the same answers I'm sorry. I can help you with that or Yes, I see that you are in the approval status right now Or um, it looks like you're set to be getting an email within the next three days These are all answers that I've heard people get and then three minutes later. They get the answer of oh, sure I can send you your link. Here you go So, um You know, uh, let's see have we have we shared the actual url to the portal? I don't think that we have have way Hmm We may have on that first day tom, but it's time to do it again. Well, I'd be great This here Coming up in a minute While you're doing that Oh, there it is good This uh, this url here actually takes you to the Sign in to your account to access your sba economic injury disaster loan portal So Here i'll share my screen for a minute because this is a trick to that Might be useful If you see here, it says forgot your password So if you know the email you used when you did your initial application and the one that they sent the Uh application number back on You can use that email and say I forgot my password And if you have a log in they'll basically reset your password for you So And then you'll be able to get in it doesn't work all the time But I I know people who Have basically gotten in this way that they hadn't been able to get in previously Just another another trick Linda wants to know tom. What type of collateral does the sba want if your idle request is more than 25k? that is part of the legislation It's my understanding that they really haven't been asking for that I'm not aware of anybody. Does anybody know of anybody who had to put up collateral? I've talked to some people who've gotten some pretty substantial loans and weren't really asked for anything Hi, I didn't get anything at all Sarah is saying for her they said that they would own her business and business assets Okay That's substantial Everybody's asking what they have Hey, uh, Stephanie says none. They didn't ask her for any collateral. Yeah, they didn't ask me for anything either I I just find my little name and was on my merry way Uh, linda is saying tom. This is for you. I think I signed up to your class Home cleaning and paid the fee and it starts right away. Is that the full program? I don't think it is Not sure which I'm not sure exactly what you're talking about here linda. Are you talking about The COVID training oh my phone's going dead Are you talking about the COVID-19 training? or if you're talking about the professional house cleaning training That is not available yet The only thing that we have out there is the uh the COVID-19 training and when you sign up for that there's Two sessions two classes each one of those is like an hour and a half and Then there's the the test at the end And all of that's within the e-learning platform Yeah, if you're seeing something else, let us know what that is linda because i'm not exactly sure What what you're asking there sorry You know you really recognize when you're on these she says yes on modern cleaning. Yes That must be the COVID training then tom. Yeah And did you pay $39 linda if you paid $39 then that would be the training it comes in two Two modules I guess is that what you call them tom two modules classes And then at the end of the second class you'll be given the Yes, it has the test. Yep. Yep. That's the COVID-19 training Is that the full program? Yeah, it is it's um both classes are 90 minutes apiece. So it's a total of three hours for that Okay, I I am um Tired of money talk because I don't have my ppp. I probably wouldn't be as tired of it. I have my ppp money Uh, is that through you guys? Yes Uh, are you talking about the COVID-19 training? I'm guessing you are because the ppp's not coming through us Yeah, I'm guessing the COVID-19 Um, yeah, that is through modern cleaning modern cleaning dot com Yeah, you know Matt's going to be joining us tomorrow and We're going to be talking about Putting presentations together. I guess training some some various techniques to do, you know, you're you're doing yourself training material Matt spends some time doing that and uh, I think it's going to be demonstrating PowerPoint had a narrator PowerPoint and He knows what other tricks he has up his sleeve, but I Pretty sure that was on the struggle Yeah, it is. I'm super excited actually to see that What what was it tomorrow or Thursday? Wednesday. Oh, no, I'm sorry. We I have a presentation in the MMA group on Thursday That yeah, sorry. Oh days are you guys are like me, right your days and All your different stuff is all confusing because everything's so different right now So I did one No, I'm just saying you've been behind all day Really, it is ridiculous. This day has been crazy for me. Thank you, Leslie I'm I'm glad that it's happening to you too. I have been I've been late to every single thing that I was supposed to be at today except for this Call with Tom Why would you be well you're kind of late for this because you were on the wrong place That's true. I was late for this too. Sorry Yeah Why would you be happy that leslie's been late today too? Yes, she's making me feel better. I think Leslie that it's not just me Anybody late to make let's make this feel really good Marsha, yeah, she says marsha seven weeks of mondays. All right, so just to be clear leslie You know how we're late every day to go live on this call Are on this facebook live? That is not me. That is tom enjoying the pressure Like today we're like, okay. I said, okay. Hey, we need to get on. It's 201 or 501 your time He's like, yeah. Yeah. Yeah. He talked for seven more minutes Tom we are running out of time. They're gonna kick us out. What time do we have to be on time before they kick us out? Yeah, we learned by experience The whole thing shuts down and we have to do another meeting and you have to schedule like 10 minutes in advance. So You know, we basically we basically missed the bus if if we don't Yeah, start in time Do you want to know how we know that? Yeah Lived it. Lived it. Yeah. I like the seven weeks of mondays. I'm with you marsha right there And linda out of shape without the gym. Oh, yeah, you haven't exercised at home. Not the same thing at all Yeah, uh, andra. What day is it? Tuesday, yes, you're right Wait, wait, wait. I know see leslie's one of those people she's on at exactly Well, she's on my time zone. So she's on at two o'clock waiting and waiting and waiting until we get there at 208 monthly. Yeah, that's all tom It's for last minute Preparations for the finer points to make sure that we're Bringing as much useful information as we can. So I mean, it's not like it. We're just talking about the weather and You know the ball game games to talk about That's true. Well, wasn't 209 today leslie. I We tried to go live at 208. I might have taken it. It might have been at the tail end of the 208 It still said 208 on our our clock. Yeah, you know, here's the problem You come in at 208, you know, we're going to have started at 201 I I don't know It's game tom's playing some mind games with us wants to keep this jumping. That's what that is Hey, tom, why don't you tell us a little bit? I know you'll have a lot more information about the professional house cleaning Training program, but maybe you give a little bit of info about that Oh, I did want to talk about a lot of places you're talking about opening up To over the course of the the weekend, you know, friday, seven sunday monday I'm just wondering what your thoughts are on that and if there's anything it felt like 220 Leslie says it felt like 220 I know right leslie. That's what it feels like to me when I'm like, that's 201 two two two or three He's not laughing. You see how he's not laughing. He's like We're not even we're not even listening I All right Marsha can't wait to talk about the weather again because everything's just covid covid covid Yeah, nobody's talking about the weather. It's true You know Yeah, you guys realize we're talking about covid for a long long time I mean, it's not going away in in in two weeks or two months and it's going to be floating around out there for for for several years until we come up with a vaccine and Make enough of the vaccine because even when you come up with a vaccine then I mean, there's like 300 plus million people in this country and Several what seven billion in the world and forget that number But it's a ton of people and not everybody has to get vaccinated but you got to get good number of them to get the whole herd immunity thing going and Just the time it takes to brew that stuff up It's going to take take months and months and then you got to distribute it and then you got to administer it and You know, I've been been doing some reading for some fairly smart people And if everything everything lines up, okay You know, maybe in three years we can actually have enough people vaccinated to where We can go to a restaurant again or a baseball game again Or the other things that we're used to doing Without worrying about social distancing and where's your mask and you know, there's somebody, you know I'm going to sneeze on me. I heard they're actually opening restaurants in um, uh, Texas Yeah studying Monday Which is kind of freaking me out because I think Texas has only been shut down for like two weeks two and a half weeks They were one of the last places to shut down and now they're one of the first to open up It's going to be interesting to see how the consumer responds to that You know First of all, the restaurants are going to have to have a different layout. They're going to have to spread the tables out You know try to do more to do the whole social distancing thing You know or is the wait staff going to be wearing face masks? So they're going to I mean you can't eat with a face mask on or at least it would be kind of awkward in any way You know the talks I've seen some layouts where some restaurants are thinking about putting up like Plexiglass shields and things like that to kind of block more one booth from an able and so on and so forth and You know the concern that stems from all of that is that It's just going to be so creepy that nobody it's like, you know, this is just weird I just didn't go home and and eat And yeah, no not me. Tom. I'm getting the restaurant I need food that that that is cooked by other people. Yes And you're okay if you're you're you're you know Waiters hat wearing a uh face mask and you're setting in some type of plexiglass bubble I don't need the plexiglass bubble. I I don't need the bubble Well, that's an option. This might be the way it's laid out if you're gonna, you know I don't know if it's going to be interesting and I you know Let's hope for the best and These are all of the things though in terms of smart business moves that we as business owners need to be thinking about because What's happening in the restaurants? What's happening in travel and leisure? What's happening in hotels? What's happening in retail the number of retail? You know, who's going to the mall to shop anymore? And there's a number of really big retailers that are missing bond payments that are you know looking at at going into To bankrupt seeing some form of fashion All of that Affects us in multiple ways it affects the economy people lose their jobs Those are fewer clients and on the flip side, you know people lose their jobs they're going to be looking for jobs and we've got good jobs and You know the jobs that we have might look a whole lot better in the future than what they have in the past Because there's just going to be fewer of them out there for the foreseeable future. So And we're also going to be seen in a different light, right? People our job is going to be seen as more necessary versus Just a frivolity which in the past has been seen that way by a lot of people Um, are you guys adding extra money for the added cleaning and the ppp? So I can tell you andra that I have heard everything from People adding nothing extra to people adding Almost doubling their Initial cleaning fee to come back and I've heard everything in between my favorite thing that I have heard is offering an incentive for people to sign on early and Um, the incentive is no initial Start up fee again. So no no extra money for that first cleaning if you sign up within Whatever three days or something like that get back on the schedule right now Uh, let's see. Are you guys adding extra money for the added cleaning and the ppe? So that that's that. Sorry. Do the ppp and sba loans Cover personal protective equipment. So the ppe would not be covered by the ppp Yeah, ppp not covered by the ppp, but it would be covered by the idle So that that would be considered an idle expense Uh, I agree marcia. No consumer confidence equals business failure. Yep We we have to have confidence, but we're all building that as we go. So This part of what tom is Going to present here right now too is is about that exact idea marcia that we have to be leading leading this this idea Of personal and psychological safety or physical and psych psychological safety So but we have to know what we're doing. So tom go ahead I'll keep reading some of these comments while you go ahead and Introduce about the program a little bit okay, I mean moving forward in order to Not only take advantage of this very unique unprecedented opportunity that that we have before us in turn in in the house cleaning industry But you know to do The the responsible thing for all of the stakeholders that we have and I'm talking about our clients I'm talking about, you know, the people that work for us. I'm just talking about the community as a whole um In order to create the most value we we need to be Providing a level of training where we can be functioning as professionals And that's what what the idea behind this program is and You know the short of it is we've got seven different seven different classes in this program that we're going to be offering them through modern cleaning The first one is going to be about defining what it is and helping People who are cleaning homes understand what professionalism is and why it's important A lot of this program in all of these classes is going to get into the whys behind what it is that we're doing You know, we get to the point where we're talking about the chemistry and physics like in class four We go beyond just reading the label and doing what the instructions say. I mean, that's necessary. That's important But in order to do that in a way where you're fully committed to doing it You're doing it consistently you have an understanding of why the label is telling you what it is that it's telling you So we're going to be doing that in this class. It's going to be uh seven classes We're going to be rolling these out starting next Wednesday The first class is going to launch Wednesday 12 o'clock eastern time It's going to be on our learning management system on uh made central. So It's not critical. I mean that that you're right there to do it at the time You can log in and do it whenever you want each class is going to Be roughly an hour give or take some a little bit more than that There'll be some uh, what we call knowledge check questions at the end of each section, but once all seven Uh classes are completed in the program They'll be an exam at the end and successfully completing the exam the exam will result in a certificate of completion Entire program Uh for all seven classes is going to be priced at 99 dollars We're going to have an adult pricing similar to what we have at the kovic class um You can take a single class if you want for for for 29 dollars Like we said all seven classes most are completed. You can take the certificate or you know, take the exam I get the certificate for no extra charge um I guess that's the short story And you know, we're going to have a little more details here on the days ahead, but uh, That's what we're we're working towards and uh, that's what we're going to be Launching starting next Wednesday Somebody asked about the pay for it. We don't even have a mechanism to sign up for yet. We don't worry What we'll have that and it's not like there's limited seating. This is uh You know we can we can sign up as many people as as have an interest in doing this Yep, and the first class is Wednesday. Is that correct Tom? Yeah, it'll be uh, wednesday 12 o'clock eastern time. We'll go we'll actually post it. We'll actually go live then Okay, cool. And then does the ppp cover training fees? Uh, actually the Training fees can be covered you can pay so You can Pay your employees to take training So I don't know about the actual training itself Tom. Does that be covered under the ppp? That's two parts of it the class itself Is questionable. I'm I would yeah, I would say we can count on that but A big part of the cost of the training a larger part when you're doing training typically when you're investing in training the biggest cost you have is paying your You know cleaning professionals for going through the training program And the salary part of it absolutely would be covered under the ppp If you were doing this under normal times, yeah, you pay for the training program But more importantly you're paying for all the hours So by the time you roll all of this up You're probably talking 10 hours between all of the all of the classes and and in the exam That those 10 hours are being paid for You know that you could pay for those out of your ppp funds And 99 per employee. Yes Leslie um Sarah wants to know is it a daily series? No, it's a series that I mean that the classes are going to be posted in our our lms We may deliver some of it live or maybe some previews live over the next several days We're still working out some of those those details, but For the most part it's just hard to The way most people wind up taking these classes and the way they prefer to take the classes is to Log in and do it on their own time through The e-learning platform. So that's going to be the primary method of delivery Yeah All right. Well Thomas Three o'clock or six o'clock Had we started on time it would be exactly an hour Way over yesterday So it's kind of it's kind of like managing your overtime You know, and if you work more than eight hours one day, you should probably work less Just so you can kind of keep it under 40 by the end of the week Yeah, I think Still I think I think for the week so far. We've we've got our two hours Yeah, I think you're right down. Well way over way over the two hours I will also be talking to you guys over the course of the next over the course of the week I'll have a new program that I'm also going to be talking about this is going to be Mastermind accountability group and it's going to be sort of the beginner mastermind accountability group so if you've never been in one And you don't really know if you can even handle that level of accountability where you're expected to do what you're supposed to do every single day This is kind of a beginner course and so I'll introduce you to that a little bit later in the week Uh, Luciana. Hi center for the class. I did the day one and now I cannot log in to go to day two I'm so confused can somebody help me so she's talking about you're welcome Leslie and so She's obviously talking about the COVID-19 class there Um, I have no idea why she might not be able to log in we've had you know If you're able to log in and take the first class so you've successfully enrolled you would use the same email and password in to log in to Take the rest of the class the second class and the uh and the test um We've had some people get confused because they have multiple emails and they enroll with one email and then Come back the next day and forget what email that they enrolled in and um, I've had some people that that that Forget what their password is but you can request to change your password there Um, I would suggest just to double check all your your emails and if if if none of that Works, uh, hit us up hit us up in facebook and uh, we'll have our team Research it and help you out Good luck Luciana. I'm guessing it'll work for you. It's been working for everybody else. So The multiple emails has been a problem for more more people than we we thought it would be a problem for All right, anything else today that we wanted to talk about tom What my question was All right, I think we're good You know, you can take your question and we can do that tomorrow along with uh, you know Matt is scheduled to be with us again and uh, we'll go through Some to do it yourself training. I mean training is huge right now. You know, whoever what whichever means you can get it, you know, um You're never going to be able you're never going to be able to train your people as economically as you can right now If you've got your ppp funds once you get your ppp funds You're wide open and and I don't know anybody who is fully utilizing their workforce that has a full schedule so you might as well go ahead and train and Let uh, let our federal government cover the salary cost of that Yeah, they they want us to be safe healthy and employ all our people. So let's do it Thanks Guys, thank you for for for taking the time and uh, this is uh, this is inspiring to us. I appreciate Yeah, I think Liz and I get is uh much benefit out of this. Is anybody else? I know I do It's uh It helps me make it through my seven weeks of mondays Um, we will uh, we will see you guys, uh next Tomorrow at five. Okay. Have a good day. Thanks for two o'clock for those of you on the on the west coast Bye