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Service Excellence

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Published on Aug 31, 2017

Service Excellence
UniFirst has been in business since 1936 and remains committed to achieving total customer satisfaction…providing each account with the ultimate in service excellence to consistently exceed all expectations.
And that’s why we have local service teams available to you to answer any questions, provide solutions, and handle concerns. We even dedicate three experienced professionals to each and every account. That’s right! There’s a Route Service Professional who delivers your uniforms and works with you, face to face, on a weekly basis; a Service Manager who oversees your account and makes in-person visits to check in on your complete satisfaction; and a dedicated Customer Service Representative who’s always available to respond to potential concerns.

We know a key to our ongoing success is listening and responding to our customers, and that’s why we’ll always get back to you within 24 business hours for any inquiries. When you call UniFirst, you’ll talk with a “real person”… someone who really cares about your complete satisfaction…Because there’s nothing more important to us than fostering the strong relationships we develop with each of our customers.
It’s all part of our “Customers for Life” philosophy…creating long-term relationships focused on customer service and satisfaction. In fact, some UniFirst customers have been with us for over 50 years!

UniFirst…always ready to listen and deliver best-in-business services to you.


http://www.unifirst.com/uniforms-work...

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