 How to find the best virtual assistant online. Now have you been contemplating hiring somebody to help you? Okay this can be called a virtual assistant. Now you're at a point where you think you need somebody but do you or don't you? In this video I'm actually going to go through and show you if you're at a point where you're going to need a virtual assistant and then I'm going to show you where you can find one of the best ones and then I'm going to show you how to manage them and how much to pay them and we're starting right now. Hey I'm JR Fisher thank you so much for viewing this video and if you're new to my channel do me a favor and subscribe hit that subscribe button below there and bell notifications there's a little bell next to it click that bell turn on all notifications and that way you'll be a VIP part of the Fisher family and you can get notified as soon as I upload a video where I go live so don't forget to do that. Also I have a e-commerce course that has a value of 97 dollars you can actually get it in the description absolutely free all you have to do is click the link there's no credit card required you can just click and you can learn. Now I've been selling online since 2009 and I've sold millions of dollars worth of digital and physical products and I've learned a little bit along the way so what I do on this channel is I actually share with you some of the tips tricks and techniques I've learned to help you start run and grow your online business so let's get into it let's check out this virtual assistant thing which means actually you don't have somebody in your office with you they're at a remote location that's what we mean by virtual assistant. Now the first thing I want you to think about is what are the tasks you're going to have this person do now I've heard people say well I'm going to start an online business and I'm going to hire a web developer and I'm going to hire email marketing person and I'm going to hire a sales page builder and I'm going to hire they just they want to hire out to everybody they want to hire all these people to build their business and it won't work it won't work I'm sorry you can't hire yourself rich and that's what these people are trying to do they're trying to say well I'll just hire all these people who know how to do all these things and they all have a great business but it doesn't work that way unfortunately unfortunately when you're selling online you're going to have to learn these things now certainly you don't have to learn graphics or maybe video editing if you don't want but you're going to have to learn the basics of running your business it's it's really hard to manage somebody doing a task when you don't know what they're doing okay it's really hard to do that you don't know if they're doing a good job or bad job I've seen people hire SEO companies and the SEO company says yeah we SEO'd your site and the person with the site doesn't understand what SEO is they don't they don't know about title tags they don't know about descriptions they don't know any of this stuff and they hire somebody to do it they don't know if it's done correctly or not so I'm going to tell you in the beginning you're going to have to work you're going to have to learn these things you can't manage what you don't know so before you ever hire somebody the first step is to try to figure out what tasks are they going to do and make sure make sure you know those tasks make sure you can do those tasks because how in the world are you going to train them how in the world are you going to manage them if you yourself don't even know how to do it now once we've decided you know what tasks they are and you know we're going to farm them out to somebody here's here's what I would suggest you do these should probably be more you know mundane type tasks this can be data entry this could be doing some SEO maybe maybe you need somebody to do graphics for you maybe you need somebody to design a page for you something along those lines but these should be things that really just take up a lot of your time and things that you understand how to do but they can also be things you just don't like doing too so if there's areas that you don't like doing maybe customer service is not your thing so maybe you want to hire somebody for customer service but keep in mind if you hire somebody for customer service or building a page or editing videos or whatever you're still going to have to give them some sort of a plan you still got to let them know what you want done you're still going to have to train these people because you can't just say do customer service because there's too many guidelines you know what what's your refund policy you know what's your shipping policy you know how do you handle things when they're broken you know what are you doing what is your customer so are they going to be selling to these people or they just going to be helping them when they have a problem so you're going to find all of these things before you hire anybody the next thing I'm going to tell you is you got to pay them correctly now how do you know what to pay somebody I think one of the best things to do is to go on to one of these sites and look at people who are trying to get hired or look at jobs where they're trying to hire people and look and see what they're paying now my suggestion to you is don't try to be the cheapest person there don't try to be on the highest end but you want to pay a little bit above average if you pay a little bit above average guessing you end up hiring a little bit above average and that's what you want okay it's really hard to hire on the super high end because those could just be people that just want to charge you a lot for doing the same job anybody else would and you don't want to hire on the super low end because those are people that well they feel like they don't have the skills they feel like they're not that competent so if you're hiring people in that area yeah you know it's not going to be a good employee if you're hiring just average and you never go above average you know you're just hitting right in the middle but if you're just above average I think you're going to be getting a better candidate and those people applying for that job see that the pay is a little bit more and they're going to probably try to up their game a little bit now the next thing I'm going to tell you is you can't hire income here's what I mean by that you can't say well I'm going to go ahead and hire somebody and hopefully they will improve my income overall and if they do I can afford to keep paying them that's the wrong way to go about it if you're going to hire somebody what you want to do is hire somebody and know that you can afford to pay them if you can't afford to pay them on a monthly basis you know if you're saying well if they don't work out in two or three months and I don't make more money then I'm not going to be able to afford to pay them then it's not time to hire somebody you have to make sure you have six months to a year's worth of salary available for those people without them increasing your income now hopefully they should hopefully if they take some of those mundane tasks off your plate hopefully if they do submit data entry that was taking you away from creatives that you know you're going to make more money and that's the whole idea in hiring employees so you can grow your business however make sure you have the money in the bank to pay them in the event that doesn't happen in a month or two or three months right make sure you have a six month you know cushion to pay these people if you don't have that you're not ready to hire anybody now the next thing I'm going to tell you is decide how long you want them to work and what I mean is it's going to be split down basically into full-time part-time or project okay so a project would be you're just going to pay somebody to do a one-off type job and I don't really call that an employee I would say you know part-time or full-time is more along the lines of what you do and you know it's almost better to have two employees working part-time than one full-time just in the beginning because you don't know which one's going to be better than the other one may shine more than the other one now the only setback to this is if you're hiring part-time you're going to wipe out all the people that want a full-time job you're just going to wipe those people out once you get better at hiring once you get better at interviewing and you know what you can do then you can go ahead and hire a full-time person but in the beginning it's a good idea to hire two part-time people if you don't understand what they're going to be doing if you don't understand what you want out of them it's better to do it that way once you've decided how long they're going to work for you in other words full-time part-time 20 hours a week or 40 hours a week then it's important to start looking at pay now once again pay is going to be based on the job and to hire the skill level the more you're going to have to pay now some advantages you can have is you can go to different sites that have people like that that are skilled but they don't cost quite as much as maybe in america in america if you hire the secretary you know you're going to be paying a lot of money for that secretary or virtual assistant whatever you want to call them because the cost of living is much higher here if you go to a country that has a lower cost of living we like to use online jobs.ph we have some great employees there right now and matter of fact one of them will be editing this video so hello billy they're they're good people and we love them and they do a great job but you got to treat them fairly so if you're hiring in a different country let's say you're hiring in a foreign country you want to learn their their terms and you want to learn their standards so you know in some countries they require like in the philippines most employees they're expecting a 13th month pay okay so you're going to have to do that you need to do that you need to conform to what their norms are and too often people in america will try to get people in a foreign country to conform to what the norms are in the usa and they're different okay so you know they're not working in the usa they're working in their country so you need to find out what they expect you know and what they desire and work within that know what the holidays are know what they expect for that you know know what sick days are whatever for that i don't really have a policy for sick days if somebody gets sick i let them get sick and i still pay them okay now if they were sick for two weeks you know we may have a talk but every now and then if somebody gets sick and they can't work i give them the benefit of the doubt and i still pay the people okay i want them to know that i care enough about them and it wasn't their fault they got sick and you'll find that if you you know give somebody that leeway like that and they're honest people that they're probably going to work a little bit harder when they get back from being sick okay you know and they'll they'll get caught up on the stuff they need to do so don't try to dock everybody every time they take an hour off or they want to leave three hours earlier whatever you know give them a little bit of leeway there now certainly you don't want to be taken advantage of you don't want somebody who's constantly calling in sick constantly not getting their work done then you need to reevaluate and see if you need to get another employee the next thing i'm going to tell you is train them properly this is so super important that you do this i i see too many times where and i've been guilty of it too in the past where you you say well i want to hire you to do this but you don't give a a good guideline as to what you expect if you want them to let's say write blogs for you you know you're going to have to tell them what subjects to research you're going to have to tell them what format what voice to write it in you know is the first person third person do you want humor in those blogs do you want them to be serious and give them a good guideline because everybody really wants to do a good job i think when they come to work but sometimes they're just not told what to do now if you've given good guidelines and you tell people what to do and you still don't get results then of course you need to talk to them and say hey i'm not getting this i really need to get this and then if they don't do that then you need to look for another employee but give them the benefit of the doubt by at least helping them out in the beginning make sure you follow up with them you know on a daily basis or weekly basis and you reevaluate what's getting accomplished you know something's not getting accomplished or if you change something make sure you let them know those things okay you can't make changes and what they're expected to do and not tell them about it and then get upset if they don't do it or they don't change what you want to do so you it's really important to communicate we like to actually do training videos and we will put them in kartra kartra is a membership site that that we have and it's also a gosh email provider it's sales page builder i will i will highly recommend kartra and i'll put a link in the description below where you can actually watch a video on kartra it's absolutely free if you want to join kartra i think there's a one dollar trial so you want to check that out but we will actually put videos in there and it instructs people on how to do things now the advantage to having these videos is you don't have to sit down every single time and say let me show you how to do this you can the first time sit down with somebody and do a screen share and walk them through everything and record that put it in kartra and then give it to the next employee if you're hiring somebody else for that position so that works really well that's something you can do now what i want to do is i actually want to look in some of these sites right now and kind of walk you around and show you where you can find some great employees okay guys i'm at Upwork right now Upwork is a great site and as you can see there's all types of you know if you want admin support you want writing you want design that type of thing so let's let's go into i'll go into customer service here and you can find short-term tasks here reoccurring projects or full-time contract work depending on what you want and then what you do is you scroll down here and you can actually find people who are looking to do customer service type work okay so i've logged in here and once you log in you can actually do a search so i'm going to put in here phone sales okay so maybe you have phone sales and as i look in phone sales here i'm going to get a list of people now all these people here have different rates you can see this is you know thirty eight dollars an hour fifty dollars an hour eighty five dollars an hour depending on what you want them to do now you can also sort over here hourly rate so let's say i just wanted ten to thirty dollar people i want to pay ten to thirty dollars an hour for salespeople it's going to pull up all these people now you're you're probably not going to get people in the u.s. oh this person here is in the u.s. look at that but it doesn't really look like it's a salesperson i'm a creative director as well as a senior sales consultant so you know this one here is in the usa right here's somebody from egypt fifteen dollars an hour right here somebody from india fifteen dollars an hour 93 percent job success um i would stay away from any of the ones that have a 64 percent job success if you don't have 80 or 90 percent job success i would definitely not hire somebody here's one at 30 dollars an hour and this particular one is in mexico 95 percent here's a 98 percent in vangladesh now you can also go over here and pick job success if i just want 90 percent and up here's all the people that are 90 percent this person here's 100 percent they're at barbedos they're 15 dollars an hour i kind of like that accent so that may be kind of cool for sales if they don't have anything earned i i never hire them you know i just don't because i don't know anything about them so i want to see that they have some expertise in doing this particular job and you can just look through here this one here's a hundred percent they've earned over ten thousand dollars through twenty seven dollars an hour numerous yelp and upwork reviews for outstanding customer service as well as call center achievement awards uh and and she goes through all the stuff that she can do here so that's up work let's go to another site now and take a look at what's available there okay so that was up work now i want to run over to fiver i want to show you another site that's pretty cool okay so here i am at fiver and you know they give you a few of the popular things voiceover translation logo design but let's say i'm going to put in here email marketing so what i've done here is i've come to a screen and all these people here will do email marketing this person starts at thirty dollars this version's 110 and they're going to be all over the place now fiver the way it works is they will show you a the lowest price that they'll do anything for okay that's how fiver works and then they have different packages so i'm going to pick this one here they've got 89 results 4.9 that looks pretty good to me and i'm going to click on it and this is what they say they'll do uh for two-day delivery they'll do one email 250 words subject line and one call to action suggestion and then that's 20 dollars now that's the basic package we also have the standard package which is three emails 250 words subject lines three ctas are called to actions and that's 60 dollars okay and then we have the premium right here which is five emails uh 250 words subject lines five ctas and that's a hundred dollars now if you want to actually compare the packages you can go right here and you can see what they do now fiver is more along the lines of hiring somebody for a project it's not really one i would recommend you know hiring a full-time person because these people are freelancers these are people who don't want to work you know for a particular person all the time they want to freelance they want different jobs different stuff to do so you've got to understand how each one of these sites actually works and if it's different from the norm of what you want then it won't be the best site for you so if you're trying to hire a full-time virtual assistant that does your schedule planning i would not go to fiber i wouldn't do it i would go to one called online jobs dot ph let's go over there real quick now i'm over at online jobs dot ph right now so at online jobs dot ph these people are normally looking for a full-time job now you're going to have some people that one part time work you know 20 hours a week or whatever but for the most part they're full-time people this is only people in the philippines that's how this is designed some great people there we have many people we've employed from there so let's go ahead and look in here first and i'm going to say virtual assistant and let's see what i get okay so here's virtual assistants and you'll find that you know a lot of these people will charge a lesser rate than a lot of the other countries and they're actually pretty good at it but let's pick a salary of i don't know 20 000 php uh and 25 say 20 000 to 25 actually we'll lower that because that that job actually pays a lot less than that um we'll say around 20 and you'll learn you'll learn what these people earn after spending some time in here and going through all this so we're going to say full-time i like a proof score of greater than 70 uh that's their ID proof right here uh last time active uh let's say three months or less we know that that way they're kind of active and then i can refine the search results now i've opened up another page here and it says php to dollars because you know all the income on online jobs dot ph is calculated in the philippine of dollars so what we want to do is go over to here so if somebody is getting what did we say here this person here wants 20 000 a month so we're going to go over here and do a calculation and we'll do 20 000 okay and that is 395 a month so you know how much you're going to be paying there so you're going to want to pull up another page here so you can convert that so i know that this person wants less than 400 a month for 100 bucks a week this person will do those skills uh this person here is 302 dollars you know because they're saying 15 000 to 200 roughly 302 dollars a month for virtual assistant and uh this person here has a bachelor's degree they've done telemarketing seo virtual assistant uh they were hired full time on november 8th 2019 so they have work they had their time proof id is 92 so this person here you can hire for 300 dollars a month and there's plenty of people like that so let me go ahead and refine this a little bit um i'll click refine search results okay so let's see what else is down here uh this gentleman worked for 300 a month you got 300 a month 300 a month so there's plenty of people that were worked for 200 or 300 a month and you could actually lower this and see that people are actually let's say 10 000 um to 15 000 and we'll refine it again see how many candidates we get now let's also while we're doing that i'm going to go over here and calculate what 10 000 is so 10 000 is 197 dollars a month okay so 197 a month uh this person will work for 197 to 200 a month 40 hours a week they've got two years experience and timekeeper virtual assistant seo typing jobs transcription data entry now i pay my people more than this however you know there's people that will certainly work for you know 195 to 200 a month here's a young lady here she's got 89 id proof she'll be a virtual assistant appointment center administrative um this person here's got six years experience they will work for 200 a month so there's plenty of people in here you can hire full time for a couple hundred dollars a month that will actually do a great job for you okay so as you get up you know in the scale you know the people are going to have more skills okay and once they have more skills of course they're going to ask for more money and you should pay them okay you shouldn't try to get the cheapest person that's out there that's not the way you go about it you try to build a relationship with this person and get the best person that's out there now the next thing i want to tell you is don't hire somebody and leave them at the same salary for years okay they've got to feel like they have a chance to get ahead they've got to feel like they have a chance to make more money everybody wants to improve their situation so you've got to you know do an evaluation with them every now and then say hey i like this i don't like this and if they're not improving in those areas then you got to hire somebody else but if they are improving make sure you pay them a little bit more money and help them out pay more money um set up bonuses you can do that based on what they achieve now sometimes you got to readjust those you know i got to look at some that i have out there right now but sometimes you got to readjust some of these things so that it matches you know what what things you're hoping to get accomplished so i hope you enjoyed this video i hope you understand about hiring people when to hire people how much to pay people where to find these people and i hope you found it helpful if you did subscribe below so you can get more of this stuff right don't forget to ring the bell turn on your notifications and set it for all notifications that way you'll be notified as soon as i put a new video up or i go live something along those lines and don't forget there's an e-commerce course down there for limited time it's a $97 course you can get it absolutely free by just clicking the link there's no credit card required it's just click and learn thank you so much for listening this video put your comments below let me know which method you're going to use ask me any questions you want and i'll see you in the next video