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Buck Knives Customer Service: Vantage Cure

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Published on Dec 4, 2009

Even the best manufacturers can have issues with quality control or unforeseen design problems. As the buyer, you should always give them the opportunity to fix the item. And there's no better way to give them feedback than sending the item back with a letter explaining your concerns. I have been impressed with most knife manufacturers and their excellent customer when this has happened. Add Buck Knives to that list now. In correcting the blade centering issue in the Vantage knives they were prompt and forthcoming. These Vantage Pro knives were shipped promptly and the company vowed to correct the problem. With a well-centered blade within the handle, the Vantage Knives enter the Nutnfancy knife "Hall of Fame."

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