So, thank you everybody. I'm Xiaohu Heng. I'm the CNCF Director of Ecosystem and Tali, would you like to introduce yourself?好的,大家下午好,我先介紹一下哈。ShareHong是CNCF生態社區的總監,他同時也負責用戶社區。所以我們今天主題主要講用戶社區,我姓李,英文叫Tali。我是CNCF中國區的,我主要負責中國區會員。大家如果以後要加入我們用戶社區的話,我主要為大家服務。所以如果PPT結束以後,大家如果感興趣,對這個社區感興趣的話,可以拿我的名片。有時可以找我這些聯繫,很方便。ShareHong會用英文,他是從英國過來。我們亞洲人的face,他是不會講中文的,他生在英國倫敦。所以大家如果需要翻譯的話,我看大家都沒有戴耳機。我覺得是這樣,我不知道大家英文有沒有問題,如果有問題就舉手,中間可以,中央的地方我可以解釋一下。如果沒有問題,我就讓ShareHong這樣持續進行下去。任何地方聽不懂就舉手舉手,我馬上給大家翻譯。好吧,因為我們人也不多,時間是夠的。謝謝大家。我們只有半個導致的時間,所以。沒問題。今天我想回答三個問題。What is the end user community?How does it work?And how do you get involved?So, let me talk about what the CNTF is and what it does first.So, the CNTF,the mission of the CNTF is to foster and sustain open source,vendor neutral projects around cloud native.So, these are the most mature projects,what we call the graduated and the incubating projectsand there's more than 35 projects within the CNTF.The CNTF is a non-profit organization.It's part of the Linux Foundationand it was founded about three and a half years ago.And the philosophy behind the Linux Foundationis that projects are created and developed by open source developers.Developers build companies build products on top of the projectsand the companies earn profits from those projectsand they return those back,invest those back into open source development.So, as a non-profit,the CNTF is funded by more than 400 members.So, here are some of themand here's some more of themand here's some more of themand that funds about ten staff members,full-time staff.The Linux Foundation as a whole is about 200 employeesand in practice,the CNTF does different thingsso it works on communityproviding processes and governance and toolsfor open source developers.We have technical writersto write documentation and to translate.CNTF pays for security audits on the projects.It holds the legal trademarks for Kubernetesand makes sure that only those productswhich are actually truly Kubernetescan use the nameand then it does marketing and PRand holds events like KeepCon.So, this is the CNTF landscapeand as you can seethere's many companies and many productsin this spacebut the CNTF doesn't do supportso you can't ask the CNTFto help with technical issues.It doesn't do consultancyso you can't ask CNTFam I building my cloud-native architecturein the right way.It doesn't do roadmapsso you can't ask what's comingin the next six monthsand it doesn't do product managementso you can't saywhat features do I need to be builtand can you make the productprojects build these features for me.So each of the projects are self-governing.Ok.So what is the end-user community?The CNTF was set up as three pillars.The first one is the governing boardwhich handles the strategy and budget.The second one is the technical oversight committeeand these are nine architectsfrom the communitywho decide which projectscome in and out of the CNTF.And the third one is the end-user community.And the end-user communityhas two responsibilities.The first one is to provide feedbackand requirements to the projects.And the second one is to actas a check on the vendors.So what is an end-user?An end-user uses cloud-nativetechnologies internallybut doesn't sell any cloud-nativetechnologies externally.So this means thatvendors are excluded,consultancies and training partners.The CNTF end-user communityhas more than 90 companies now.And it's grown pretty fastsince 2015and our newest member is Apple.So with the growthof the end-user communityI was hiredin October 2018to understand the needsof end-usersand to ensure that end-usersare active and engagedand contributing back to the community.But isn't everything open anyway?Why do you want a specificend-user community?So you don't needto join the CNTFto participate or to useany of these projects.But often it's difficultfor end-users to talk freelyor listening in on discussions.And that's why we have theseclosed mailing listsand closed callswhich are just for end-users.So there are three challengesin particular that the CNTFhelps end-usersand in 20end of last yearso 2018I interviewed along with Caitlynabout 45 different end-usermembersto understand the challenges.So the first one ishow do I navigate the ecosystem?If I have problemswhere do I goand who do I speak to?The second one ishow can I hire engineerswho have Kubernetes experience?And the third one ishow do I make surethat I'm aligned withclown-native from a businessstrategy point of view?So I want to talk a bit moreabout needs.The first one,navigate the ecosystem.This is a quote fromthe University of Michiganand they're very activewithin researchand high-performance computing.So they want to bringclown-native out to academiaand encourage adoptionwith other universities.So for end-usersthe challenges tofind companies who are 12out aheadon the adoption journeyand understand what their challenges areand learn from themand weencourage end-users to come to KubeConbasically to meet their peersSo we actually include five free ticketsto KubeConif you come and join the CNCFas an end-userand then we also have specific groupswithin industriesfinance, telecomsuse a groupand I encourage and I help usersto come together under these groups.The second challengeis how do you engage with projects?So we set upsmall meetings,small groupswhere end-usersand project maintainers can meetand discuss their problemsand give feedback to the projects.And we also run an end-userpartner summit so that end-userscan meetmaybe 45-50 peopleand meet their peersand talk face-to-faceThe second one is how do you hire engineers?So I'vepreviously managedDevOps engineering teamsso I know how hard it is to find peoplewho have the right skillsand the challenge is totalk aboutyour story and your journeyand talk about what challengesyou're facing with your infrastructureso that you can meet the developersand they can meet youand they know what you're doingand Spotifythey're a music streaming companyso theyvery active within CNCFthrough speakingand publishing case studiesand talking about their infrastructureand that's just to appeal to engineersand get the developers to join themso the goal hereis awareness and educationand the more you can talk aboutwhat you're doing the betterand that's why we encourageor I encourage end-usersto come to kubeconand presents talks herethe CNCFhas a case study writerwho will interview youand write a case studyabout what you're doingyou can have aend-user booth at kubeconwhich means you can come herethe developers face-to-faceand last timeboth Uber and Appletook booths at kubeconso that they could meetthe other developersand then we also set upmedia and analyst meetings at kubeconand the whole goal of thisis to make sure thatend-users are presented asexciting companies to work atwith interesting technical challengesand the last oneis aligning your business strategywith cloud nativethis is typically companieswho are more matureand bloomberg herewho won the end-user award last yearhave said thatjoining the CNCFfor them is astrategic opportunityso they want to participateas much as possiblein thetechnical oversight committeeand the directionof the projectsso the technical oversight committeehas and the governing boardhave spaces reserved justfor end-usersto represent the end-userinterestsand there's alsothe open-source programoffice which is underneaththe linux foundationand this is to encourage companiesto contribute back to open-sourceand then we also runevents aimed atlegal teams andeducating executivesthis is another quotefrom one of our membersit's not an optionfor us not to do open-sourceif we don't get involvedwith cloud native and take the leadwe'll fall behind our competitorsokay sohow do you get involvedsojust a reminderif you are an end-userso end-users use cloudnative technologies internallythey don't sell any servicesexternallyso I want to ask you nowwho considers themself an end-userfrom an end-user companyjustjustjustjustjustjustjustjustjustjustjustjustjustjustjustjustjustjustjustjustjust例如,人家用蘋果使用Cubanettis嗎?可能不,其中一家公司,有人買衣服使用Cubanettis嗎?可能不,有一個公司叫Zalando,他們是German fashion startup,我買了這些衣服,我買了他們從Zalando,因為他們很 active and engaged in our community,所以我買了他們,因為他們使用Cubanettis,但很多人都不買他們的產品,所以我不可以買衣服使用Cubanettis嗎?沒有,你會算是賣者,有一個Telecoms Group,是的,你買了他們的產品嗎?沒有,我們只會使用Telecoms Group,所以我們會使用Telecoms Group,使用Telecoms Group,使用Telecoms Group,對,所以在TUG,沒有分別是賣者和使用者嗎?沒有,沒有分別,但他們都很歡迎,有人想說,你認為自己是賣者、公司、賣者嗎?沒問題,這就是我自己賣者的產品,我自己賣者的產品,兩種方法是用CNCF,一個是支持者,給你 access to the first two sets of programs,就是 meeting your peers,navigating the ecosystem, and the second one is hiring and recruiting engineers, or there's full end user membership, which includes Linux Foundation, and that's for companies that are more mature and looking to align business strategy with cloud native, so the end user supporter level is $4,500, or $1,800, if less than 300 employees, and the end user membership is between $500 for academic nonprofits I think, up to $370,000 for Alibaba, Baidu, and the big companies. Both of these include five tickets to KubeCon, and it's worth noting that it's cheaper to be an end user supporter and have the five tickets than it is to buy five KubeCon tickets. So we're really encouraging end users to come to KubeCon and to be involved with the community, and if you've already bought five tickets to KubeCon this year, we can take the receipts and just give you the end user support. Yeah, we will reimburse those five tickets. So we really encourage end users to come and participate. Oh, and yeah, I did another one more, like just a reminder of all the companies that are there at the moment. So I think that is the end of it, end of my slide. So we have about 10 minutes maybe. So I want to...OK, so I'm going to pause and ask for any questions. You can ask in Chinese and Tali can help as well.大家可以用中文來學大家先提問吧,大家有問題的話中英文都可以我只是想如果沒有我就想提醒大家就是 end user community是我們今後工作的重點這個調整 focus因為在過去兩年中CNCF在中國我們發展很蓬勃我們的會員企業會員現在快接近50家但是對CNCF來說其實它的我的企業會員後面的用戶會員就像我的左手和右手我們需要 balance所以在今後我們的企業會員其實已經相當數量龐大了就為什麼KubeCon在中國連續兩年在辦因為我們會員的數量放在這裡在這個比重是很大的但是我們的用戶會員卻很少為什麼會這樣呢這就是我們的宣傳不到位這可能是宣傳不到位我們的用戶會員沒有意識到有什麼好處所以我們在這方面做得還不夠所以接下來我們的等於是我們左手已經很長了然後右手還很短我們要著重發展我們用戶會員其實這個對大家都是有好處對基金會的平衡有好處對企業會員有好處對用戶會員更有好處那麼就是說今天Share主要給大家介紹為什麼用戶會員它的好處是什麼所以我們希望在未來的發展過程中有大家的支持然後如果剛才是這位先生提到說像我這種情況我到底應該說我可能都不知道我是屬於企業會員還用戶會員者怎麼辦這個可能問題可能不是今天馬上就能回答的因為我們中國企業的構成模式和國外可能不是很一樣而且我們每個會員不論你是什麼會員在生年的時候是有一個period有一個過程的那麼所以到但生年情況下而且是我們的會費就一般情況除了你特別高的級別是一年的是一年有效期你可能以前曾經是你可以曾經是vendor我轉為and user因為企業的發展你的戰略是會變也可能會從and user變成vendor這是可以允許變化的所以我們到時候可以根據你的比重跟你的business的佔的比重我們去考慮你生年工它會審查的然後會單獨談的需要一個過程所以不是說特別簡單說你一定是什麼所以到時候大家如果有意向申請的為用戶會員可以聯繫我然後我們來分析一下這個問題幫助大家來定位一下你覺得哪個對企業發展更有好處就像蘋果這樣它定位為用戶會員其實用戶會員其實在基金會裡面我們可以看到它其實有很多特殊對鐵利益的為什麼要成立用戶社區呢就是為了給and user的一個比較quiet environment很多and user不願意和vendor他說我的vendor你夠多你不用給我介紹每天叫我們都多少多少但是你怎麼能夠找得很準確的所以我們給and user一個社區能夠自己都是and user它得很安靜的一個環境能夠再想我需要什麼樣的服務哪些對我的發展有好處對我的產品對我的客戶有好處所以我們能幫它建立一個渠道找到什麼樣子的企業對接還有你要找到什麼樣的工程適合你的企業發展這些都是有特色的我覺得這些是對大家還沒有好處的其他的還有幾分鐘大家提問題我就不說了我再展開明晚so the challenge now is to understandwhat's the priorities for the groupand who can commit the resources to contributeso I would encourage you tojoin in the discussionsand figure out the directionbecause there's nothere's no single person who is setting thethe futuredo I need tocomplete any official step to become the T.U.G memberyou can send me an emailor send me ajust I'll give you my card in a momentany successful story about the financial user groupthat's been running since Aprilso only fairly recentlybut sure more mature thennot more mature butthere's more success storiesin finance than in telecomssowhich place in Europe, American or Asiathere's a handful of companies here in Chinathat are part of the group as wellbut most of it so far has come from USand Western Europeokyou can talk yeah good還有好消息告訴大家就是NU的在申請那個T.U.G就是我們技術委員會的時候以往是9我們有一共9位成員是一個席位那麼我們決定在馬上開完為兩個席位就是我的用戶會員有兩個名額所以在T.U.C.裡面任職這也是就是可以在技術走向方向是有影響力的okgreatthank you very muchappreciate you coming to大家如果需要我的名片我到帶名片了ok thank you謝謝大家