SDNC13 -Day 2- Claro Partners by Aldo Jong





The interactive transcript could not be loaded.



Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Published on Dec 15, 2013

DAY 2 -- Donald Gordon Theatre -- 2:00PM -- 4:00PM

Service Design for Networked Business Models

See the presentation at SDNC13

With increased connectivity, networks at both a global and local level are growing rapidly whilst new communities can develop and flourish through digital channels. These allow for resources to be shared, swapped, borrowed and traded; bearing a new economy that favours access over ownership. This is a dramatically different user experience context that demands a transformation of our approach to service design. In this session we will share findings from our global research that explored the experiences and opportunities involved in moving from an ownership economy to one built on access and sharing. We will present
guidelines for creating value exchange networks and share some tools we've developed for creating networked services and business models in the access economy.

  • Category

  • License

    • Standard YouTube License


When autoplay is enabled, a suggested video will automatically play next.

Up next

to add this to Watch Later

Add to

Loading playlists...