 I'm Lauren, I work at Burnside Day Centre, which is based in Burgess Hill. I first began my journey within West Sussex as a volunteer. Great year of my life, absolutely loved it. I left school with no qualifications and I just didn't believe myself worthy to join a job where I had any responsibilities. Throughout my adolescence, if I'm believing in myself was a bit of a struggle. However, joining West Sussex, I found my niche. I've never felt so valued or respected and I have so many full moments, so many memories where I've made a difference to the people we support. So one of them is an individual that attended Burnside, found leaving the centre and her own home really hard, she became really anxious. She spoke to me and expressed that she would like to go out to do some travel training and to go out independently to access the community. She would get stuck whilst crossing roads, she just had this big fear. We did it one day, we started to go out on short walks and just avoiding roads, so we just went out into like a cul-de-sac for a few months and then we slowly progressed to main roads. And she slowly started to gain a confidence. So this lady loved this one particular song and it always made her smile and laugh and she had a really funny laugh. So whenever we came to a crossing, I always used to sing this song to her and it just took her mind off of what she was doing and the look on her face and she just looked so proud of herself. And I was proud, so proud for her. It was amazing.