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CloudVerse: What is the Collaboration in the Cloud Tie-In?

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Uploaded on Dec 5, 2011

Cisco announced a number of new capabilities for its cloud collaboration platform, Hosted Collaboration Solution. Specifically, the new collaboration and unified communications functionalities added to HCS include:
• Private cloud HCS to empower enterprises to build their own collaboration cloud using Cisco's validated and tested designs and full management capabilities.
• With Mobile HCS, mobile service providers now have a simple and cost effective way to offer collaboration -- from the cloud -- extending services from stationary devices to mobile phones. For example, providers can virtually connect thousands of mobile users at a company with single number reach, or enable customers to transition a call from a UC-enabled desk phone to a mobile phone while the call is in progress.
• Extending contact center capabilities to the cloud by adding Cisco Customer Collaboration offerings to HCS. These offerings will be generally available in calendar year 2012.
o Extension of our popular Jabber suite for Mac and new mobile clients

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