 Awesome. And we are live and live again. Welcome, everybody. Welcome, everybody. We're just going to take one or two minutes to let everybody get joined, and then we will go ahead and get started. Everyone's joining so fast. Welcome, everybody. We're really excited that you're here. Again, we're just waiting one or two minutes to let everybody get joined properly, and then we will get started with content. While we wait, if you want to use the chat bubble, we just threw out a couple of chats to welcome you all. We'd love to know where you're joining us from, what kind of work you oversee, you know, schedule and time track for. This really helps us to get to know you all a bit better before we get started. It helps kind of direct our questions and the answers to your questions. So definitely use that chat, and we will get to know each other a bit better before we get started. It's a great way to kind of pass the time. And this all is done via the chat tool and the Q&A button, and I'll get more into that as well. So there won't be any mics or anything. It will just all be over typing. Welcome, Amy and Joe. We've got Joe with three UPS stores. Welcome, we do schedule for many UPS stores. So welcome, Joe and Amy. We have worked, Kar and I have worked with so many users over our time here at 1iWork, so many different companies, use cases and setups. So whatever you chat to us, whatever kind of work you're scheduling and time tracking for, we've probably seen a setup pretty similar and we can definitely help. Welcome, Christy in Boston. Oh, and Marty from Kentucky with College Hunks Haulingjunk. I remember I saw that a lot when I was in college. People moving in and out. I always thought that was a really funny name. Awesome. Welcome, everybody. Thanks for chatting with us. Oh, and Jenny with a pet retail store. Kar and I would probably love that. Big into pets here at 1iWork. Alrighty. I just saw one more person join, but I'm pretty sure we're kind of leveling out. It's really nice to meet you all and thanks for chatting with us. It's great to know a little bit more about all of your businesses and where you guys are from. So thanks for chatting with us. We probably can go ahead and get started slowly here. I don't want to take up too much of our time. It's precious. I want to make sure everyone's questions get answered. So welcome, everybody, one last time to the live Q&A. We are so happy to have you all join and we're really excited to get started to help you get started with 1iWork. So during the next 30 minutes, we're going to be answering your 1iWork questions. We're going to show you some ways that you can save time scheduling, cut down on overtime costs, and cut down the time it takes you to run your payroll. But the content is going to be directed by the questions that you ask. So the questions are going to be flowing in and we're going to get to as many as we can. If your question doesn't get answered or doesn't get answered fully or you come up with a new question as you go on your 1iWork journey and you would like some further help, you can always chat with us after anytime during your account. So listen for more information on how to get in contact with us because we're going to go over that probably during the webinar and then of course at the end, we have a ton of resources for you all. If you're totally new to 1iWork and just checking out your new account and the plans, we're going to go outline how you can go about upgrading your account if you like the tools at the end of the session. So stick around for that. And if you are joining us to ask questions about your existing 1iWork account, we are welcome as well and we'll be happy to answer your questions as you're already grooving on your account. With that, I will share a little bit more about how this session works today. So we're going to be using the Q&A section, so not that chat portion that we've been using just to get to know each other, but we're going to be using that Q&A portion. So while I change my screens here, if you can all put your questions in that Q&A section and of course you can add them in as we go and as you think of them as well, Kara is going to be going through that Q&A section and grabbing as many questions as we can and I am going to be sharing my screen and giving you a little bit of a demo and a visual of the answers to your questions so you know what I'm talking about when I give you some answers. So as you all put your questions in that Q&A, I'm just going to swap my screen over to my 1iWork account. All right, so you all right now should be seeing my 1iWork account. I see Kara nodding, sometimes I do it incorrectly. And right now I am logged in as the main admin of this account, basically just the main scheduler and the person who started the account. Right now I am just in my scheduler here. This is where you can create shifts for your employees in 1iWork. And just a quick background of the 1iWork tool. This is what your main page looks like. Your employees are going to see a very similar view if they log in on a computer like you are, but they're not going to have access to doing everything that you can do and seeing all the things that you can see. But it is kind of cool to know that you're seeing pretty much what your employees can see too so you can help them to use their account. The top menu bar, this is where you can hop to all the different platforms that we have in 1iWork including our tenants and time tracking tool and our awesome in-app messaging system called WorkChat. So with that, just a little bit of a background, we can go ahead and get started with questions. Yeah, it looks like we're getting a lot of great questions coming in about attendance actually. So maybe we can just start with a little background on attendance and the different clock-in methods that we offer. Definitely. I really like the attendance tool. It works really well alongside our scheduler if you want to be scheduling shifts out for your employees and then streamlining your management platform to also have your employees clocking in and out and capturing their actual work times. And if you use these tools together, you're going to get some great benefits, things like reports that can be generated based off of this and adding them together is just really again going to streamline your management platform. So I'm just going to hop into my attendance tool here to show more about all the different options that we have. I'm just going to hop into my time sheets. This is kind of the landing page for your attendance tool. So a quick background, your employees can clock in and out in 1iWork three different ways. The first way would actually be having your employees log into their When I Work account on their computer, personal computer. They would see a screen very similar to this. They would just hover over their attendance tool and click clock in. This is also where they would be able to take their unpaid break if you have them. The second way would be locking a device as a time clock terminal on site. So at your work site location, you could lock a computer or a tablet or even a smartphone as the clock in terminal. Your employees would come to the workplace or come to the site. They would type in their code or their email and click clock in directly on that terminal. You can lock again lock the terminal on a computer. So right here you just click lock as terminal and that would dedicate your computer as that time clock terminal clocking in station. And then if you want to set that up on an iPad or Android tablet, you would be downloading the When I Work terminal app. And it would step you through how to set that up. The third, and I always think of it as the most popular way, especially these days, is having your employees clock in and out on their When I Work mobile app just using their own personal devices. This is a really great option for employees that go to remote job sites or even employees where you just have one site but you don't want everybody touching the same terminal or you might not have computers for everyone. So this is a really great option and probably our most utilized clock in method. I'm going to actually hop into my settings to show a little bit more because questions do come up with mobile clock in and the settings that we can set up for this. So I'm just going to go over it right now because I think there are a couple of really cool tools to think about and keep in mind if you're turning on your mobile clock in app. So just a background of how I got here. I just hovered over my gear icon, hopped into my attendance settings. This is where you can turn on the different ways that you want your employees to clock in and out. You can mix and match or have them all on. If your employees are clocking in with their mobile app or even personal computer, this comes up a lot for the mobile app, you can actually restrict where your employees are clocking in and out from. So your employees won't be able to clock in and out from bed or the bus or lunch and they will be having to clock in when they are on site and you would just turn on that restriction to make that happen and then choose the distance for your range where your employees have to be in order to clock in or out. So I always like to mention that because it does kind of come up a lot when mobile clock in is concerned. Great, yeah. And just to go over it again, Cindy had the question, can I use more than one time clock at once? Absolutely. Like Marie mentioned, you can mix and match your time clocks, use all of them if you want. If you want to have an iPad set up as a terminal in a central location, that doesn't mean that you can't still use the mobile clock in or the computer clock in. So just wanted to highlight that for Cindy. Definitely. All right. So Amy has the question, how do you create places where staff are scheduled such as recovering room versus operating room? So maybe just circling back to basic account set up and the ways that we can support that. That's a really good question and it sounds like Cindy are scheduling maybe for a hospital or a healthcare setup. And I'll definitely go over how you can specifically set those kinds of locations. And then I'll go over the secondary, you know, alternate method for where you can set locations or designate where your shifts are being taken place. But for your case, if you have a ton of different, you know, smaller locations, where your employee shifts might take place when it's in your larger workplace, maybe, you know, operating room, ER, whatever it may be. I would actually use the job site assignment that's assigned to each shift to designate which room your employees shifts would take place or maybe which department. So for this, you would actually have the scheduler up. Then you would look at one shift and I'm just going to edit this shift to show how you could add a site in. This is where you can see the anatomy of what goes into a shift in when I work. So you're just your start and stop time, your position, so what kind of qualification or scale the shift is for. And then this is where you can also add a job site and job site can be used for a ton of different reasons. It doesn't have to be like a remote offsite location. It can just be used to designate things like rooms, departments, locations, equipments, clients even to a shift. So you know what the shift is for. So for this, you might just say like room A, room B, or operating room, ER, whatever it might be. And that way you can just designate that to the shifts for your employees. And your employees will be able to see all of those tags on their end. So when they look at their shift, they'll be able to see, okay, I'm scheduled as a nurse from seven to two or overnight and I will be in the operating room. So they'll be able to see that on their end as well. You can set up your job sites or import your job sites by hovering over the shopfront or storefront icon and clicking into job sites. This is your essential repository for all of those sites or in your case, maybe all those rooms or departments. If you want to more split up your schedule for departments, rooms, offsite locations, instead of having it all on one schedule designated by job sites, you don't have to use job sites. You could also potentially use your multiple schedule tool. So for example, right here, I have two schedules and put it into my system. And you can easily quickly toggle or switch between the schedules in your system. So if you wanted to create a different schedule for each room, or in any other cases, it could be, you know, a different retail location, different coffee shop, there's lots of different reasons that you would use multiple schedules. But in this case, you could also create a different schedule for each different room or each different department within your workplace and then assign your employees to be eligible at working at all of those locations and then schedule shifts for your employees at those different rooms, departments or locations that way. The way that you would assign your employees to those different schedules would be actually just from right within your employee list here. On the side, you can see which schedules your employees are tagged to. In my case, all my employees are just assigned to every schedule that I have, but you could change this within the assignment tab within your employee profile. This is where you could add or take away any assignments for schedules. So there's two different, you know, potentials for locations within when I work. And both can be used for different reasons. If you have questions about what is the, you know, what the best setup might be for your business, we actually have a really good help article that walks you through different reasons. You might use the job site tool versus the multiple schedule tool. And you can find that within the need help tab. You can search for it in the help center search. And it will have a great article to help you out. And then of course, you can always use the chat bubble to chat with us. If you just want us to consult with, you know, tell you what we think is best for your workplace. You can always chat with us as you go as well. And we'll help you figure out the best setup for your specific workplace. Great. All right. Next question. Is there a way for employees to enter when they're available to work? Yes, I love when we go over this tool. We've all been hourly employees before, and a lot of us have also been managers of hourly employees. And I always think that this tool would have helped in both situations. I just think of it as such a mutually beneficial tool if it's right for you and your workplace. So essentially, we do have a tool where your employees can designate when they are available and when they are not available or prefer to work versus not work. So your employees can input this into the system by hopping on their app or logging in just like I am now and clicking my availability. They'll be presented with a calendar where they can then add in their preferences for their day. So they either would choose I am unavailable to work or I prefer to work. So an unavailability preference or an availability preference, they could choose all day or specific time within their day, and then they can even repeat their preference. So this is really, really super helpful if you are working with employees who maybe are part-time, have a different job, have family obligations, or students who are always going to be in class at a certain time. So they won't be able to take shifts, you know, every Friday from nine to five because they do have class, and they will not be showing up for those shifts if you schedule them for it. So once they save their preferences back in the scheduler, you can see all of the preferences with green and gray tabs at the corners of their shifts. So a green tab would indicate an unavailability or an availability preference and a gray tab indicates an unavailability preference. So when an employee prefers not to work, you can also input your employees availability preferences for them. So just to keep in mind when using availability preferences, it is just a preference for a specific time. If you do need to schedule your employee for a time that they're not available, you are able to do it. It's not an official time off request where you wouldn't be able to schedule the employee. You actually still can schedule the employee for times that they're not available because it is just that preference. But any shifts that kind of conflict with those preferences will be grayed out just so you know. And so you can choose a shift that might be highlighted. In this case, there are none. But if you really needed, for example, Phoebe to come work during this time, you can still schedule her for it. It'll give you a little icon, a red icon that you have scheduled over her availability, but you can do this. And if you want to make, you know, double share, you can turn on your shift confirmation, allow Phoebe to confirm that she's can work the shift, or even use work chat and message your employees if you ever need to need or want to schedule over there on availability. But even if you don't do any of that and you do schedule over their availability preferences, when you publish out the schedule, your employees will be notified of the shifts that they have scheduled. So everyone should be aware of the shifts. And there should be no excuses if you're using when I work. That's what we're really good at. So definitely think about the availability tool if it seems right for your workplace. It's so fabulous. And it just really helps employees get the shifts that they want. And it helps managers get employees showing up with the shifts that they are available to work. Yeah, and we actually have an additional question about availability. Somebody asked if there's a day's notice required for unavailability changes. And I know that this is something that is coming soon to accounts. It might not be available in your account just yet. But if you keep an eye out on your settings, that should be available soon for you. That's one of the great things about when I work is that we listen, we hear the things that might be helpful, always give us suggestions. You know, we take suggestions, we pass them on to people who really have open ears. So that's something really important and great if you choose when I work. All right, let's do one more here. Debbie is asking about integrations. She personally uses gusto, but maybe we can just go through the ones that we score currently. Definitely. We have a couple of really great and really helpful integrations built from when I work to specific payroll processors that we work with. So the ways that this works, I'm just going to hop back into my time sheets and attendance tool because the integrations has to do with attendance. So your employees, when you are capturing their worked times and they have filled out their time sheets for your pay period, you are able to close your pay period and create a payroll summary out of that. Then you are able to export your period hours. By default, I'll just ask you to export into Excel. But if you want to, you can set up one of our awesome payroll integrations. So exciting. This is where you can then set up a payroll integration with one of our select payroll partners. And then you can send and directly send your payroll summary to your payroll processor for processing and for payment. So this is really great. It's taking out that manual work that you might have had to do before adding in times into your payroll to pay your employees. If you do set up one of these, you will just be able to send out all of that information directly to your payroll processor from when I work. So if you're using the scheduler and the attendance tool and one of our integrations, you're really set up for success. You're streamlining everything and you're really going to be happy with the time that you're saving and with how easy we make it. So again, we do have that gusto integration for the person that asked specifically. And then I'm going to show you a different way that you can actually get to that landing page to learn more about each of our integrations. I'm just going to hover over the gear icon again and select my integration tab. This is where you'll be able to see the active integrations or integrations that are currently in your account. And then you can select see all the integrations to learn more about the ones that we offer. So these are the integrations that we have built from when I work to the payroll processors. These are the ones that we can help with. We know we've built and we're really great at them. We also do have integrations that these payroll processors built to us. So you can learn more about these as well. And then of course our awesome need help tab in our help center. This is where you can search integrations or search gusto or ADP. And it has a ton of help articles with videos and just step by step instructions that will help you set up these integrations. They're really easy to set up. I've set up a couple and I never thought I would be able to do that, but we've made it really easy. So you can always, I was going to say Google. It's basically Google for when I work. You can search in the help center for your specific payroll processor and we will be able to help you get those set up. It's a really good option. And of course you can always chat with us if you have any questions about them as well. Oh, wow. Yeah. That's all the questions that we have. Awesome. We have some really helpful resources and some ending information that I definitely want to go over this time always goes so fast. I'm just going to switch my screen share back to my slides and we can go ahead and talk about the plans that we offer. And then we have a big resource guide onboarding packet that we've created that I want to make sure we send out. So first I wanted to talk about the plan that we offer for our small businesses. We've made it really easy. We've condensed our plans and we've made one small business scheduling plan. This is going to include everything that we talked about today as far as scheduling and communication goes. And then if you do have the need to add on the attendance tool, so that's clocking in and out and those integrations that I just talked about, you would simply just be tacking on the attendance add-on and this is going to include all those time sheets, clocking in and out, and those payroll integrations. So it's really simple to choose which plan that you need and you can find out more information actually right from directly within your account. You just hop into your account and billing page once you log in, upgrade my account and then you can toggle on which tools you need and which billing frequency you want and then the amount of users you need for your account. So it's super easy to get started, super easy to see what your price might be per month or per year and then it's really simple to get started. Then I have a couple of resources and just helpful comments as you go on your when I work journey as you start your account. So the first thing you should be doing basically is just setting up your account. We have a resource packet that has the direct link to starting your account and then we do have also that need help tab. Once you've created your account hop into the need help tab and look for our training center. This is where you can find the management and employee training and I would recommend taking a look at that as you get your account set up because it's going to be stepping you through your entire setup for your when I work account. So take a look at that as you get started and then of course if you get stuck along the way it needs some advice or just need to chat you can always chat with us using the green chat bubble found within your account on the bottom right hand corner of your screen and if you don't have an account yet and you just want to know if my work is right for you or you have questions you can reach us at getting started at wheniwork.com over email and we'll be able to help you there and with that I think we have sent out awesome in our chat we have the little resource packet that we have created for you all. You can go ahead and copy and paste that and you know save it for safekeeping use it as you get your when I work account started and this has all the links and all the resources to get started get set up and get help if you need it. So with that thank you Cara for being awesome with questions today and thank you all for joining and for asking those awesome and really helpful questions and I hope everyone has a good day and a great weekend. Thanks everybody have a good one. Bye.