 All right, what's up internet? Going to do something a bit different today. Pupunta tayo sa isang supplier. Actually, pag-order sa supplier, parang order lang yan sa shop din. Mag-viber ka, sabihin mo ito yung gusto mo, ito yung amount, and then you transfer money. So it's very similar to how some people order from us. But the supplier we're visiting today, first time ko, Kadil, and wala silang delivery service outside sila nung Manila, tapos parang overseas sila. Wala pa masyado silang contacts dito. Medyo anon yung brand. Pero yung maganda sa kanila, lifetime daw yung warranty, nito yung mga components nila. Since unknown, medyo malayo siya. Siyempre, napapaisip ako na legit ba tong supplier. Baka may masamapa mangyari sa akin. Worth it ba to para lang okay yung component sa shop. But anyway, we're going. I'm also curious. And then, you know, I'm bringing you along for the ride. Ang video na to ay handog ni CDKoffers.com. Marami kang mahanap na ibat-ibang uri ng software dito. May games, apps, activation codes, or Windows 10. Check out our video on CDKoffers in the video description. Mabilis, mura, and siyempre legit dito. Madali lang mag-order, search for the software you need, add to cart, check out, dan ka sa payment options nila. Wala pa isang minuto, finished. May legit working CDK ka na sa software na pinilimo. Kamitin ang aming promo code para makakahuha pa ng extra 20% discount sa purchase mo. Kung naghanap ka ng mura, legit, and original software, check out CDKoffers.com. So we're stuck in traffic medyo sa likod nung Ngayia. And rumor has it na ito rin yung... ito rin yung daan paputo sa isang club na yung pangalan is named after the plane of the U.S. President. But I wouldn't know anything about that. Welcome. I am Nelina. I don't recognize you as one of our expected clients today. Would you like me to see when the concert will be able to meet with you? Right, after an hour, we have arrived at warehouse, titya pinayagan na mag-shoot sa log, tinahanapan nila yung order natin. I hope everything goes smoothly. There are a bunch of boxes inside the warehouse and waiting for our stuff. Alright, so nakaintyay na tayo ng... I think it's been 15 to 20 minutes. As you can see sa surroundings, medyo probin siya talaga yung warehouse natin. Ang problema, according to the staff, wala pa yung items. Even though yung ka-email ko, sabi last week dumating na. Actually, hindi ko to minadale. Inayos ko lahat last week. Sabi ko ang gunna pick it up this week. It's a truce day-to-day. So there was a lot of time for the items to arrive. In fact, kinunfirm nga nila na dumating ngayong items. Ang problema, pag gating ko sa warehouse, wala pa doyong items. Isn't that always the case? Atat-atat mag-benta si seller and I'm take my money, I'm ready, let's do it. But the items are not here yet. So, na-email ko na si seller, maging tayo siguro mga 15 minutes and then wala, parang nag- nag-passyal lang ako outside of the city. You know, the way shops buy from suppliers, parang regular customers sa PC shop lang, mag-message ka. And unfortunately, parang yung experience na to, parang yung how a customer does with other PC shops, not hardware sugar. Sa sabihin na ready na yung item. Pag-dating ni customer, wala pa. And so that's the kind of things we purposely try not to do sa hardware sugar. We're always very OC na, basa na kalista yung items, talaga yan. If we tell you na ready na siya for pickup, ready talaga siya for pickup. Kung nainis ka sa customer na sinasabi ni shop na na dito yung item, tas pag-dating mo, wala pa, nangyari rin yung sa mga shops. Depende lang sa mga suppliers. So yun nga, ito yung first time, first experience namin sa ganyto na overseas supplier. And it really also highlights yung ang hirap kung overseas parang ka-email mo lang, wala talagang in-country representative. Kaya medyo, namin saan nag-alalin ako na kung may mag-o-order na overseas, even let's say from Amazon or New Egg, kasi yun nga kung may mag-aproblema, wala kang maka-usap. Especially the warranty issue. Although in this case yun nga wala pa yung items. A lot of people were concerned na baka scam to. Ito siinadvise ako na wag nalang pumunta, but I really wanted the item sana. They seem good at a good price. Parang di naman just scam, kasi wala naman kinuwa sa aking na pera. Pero yun nga, sayang lang ng panahon ko, like this is basically the whole morning. It's kind of frustrating, but ayun, what can you do? It's part of running a shop, trying to find good deals for the customers and for the shop. Sometimes it doesn't work out. So still here may update, ka-email ko yung kontak ko, sabi niya na, ah, pala, dapat you need to call the warehouse staff in advance. Bago lang tong requirement na to, ngayon lang to sinabi. Ngayon lang na nanandito ako. Ngayon lang to sinabi sa akin, as usual. Sometimes, you know, it's really frustrating. You think it's somebody else's fault, pero siy na yung na, peperwysyo, siy na hasel, it's us. So ngayon, dapat pala, kinontak mo na yung warehouse staff. So ayun ko, ka-email ko siya ngayon, sabi ko na, you know, can we, I'm here, let's do it. Move the goods, send it here. Kaya ba, kaya ba soon? So apparently this operation is like a freight forwarder. Hindi talaga to yung parang office ng kontak ko, yung overseas brand. A lot of different brands send their stuff here. Bawal daw magpapicture sa loob. The guy running the warehouse is a Chinese. Sabi niya, bawal daw magpicture, magvideo sa loob, but we were able to sneak a picture. But also because I needed proof that I was actually at the warehouse to show my contact na, di ako yung may pakakulang dito. Dumating ako sa warehouse when I said I would on the date and time that I would and the goods are not here. It's a freight forwarder operation. They deal with lots of different things basically. All right, after several emails back and forth, apparently yung problema ako. Kasi daw mukha akong nakakatakot and so ayaw a-meaning ni Clerk na oh, dumating yung items and there was something. Kasi nag-email, taos nag-text yung local contact nila dito according to the contact na takot si Clerk sa akin, this face nakakatakot. I am not in danger, Skyler. I am the danger. A guy opens his door and gets shot and you think that of me. Now, I am the one who knocks. And so ayaw a-meaning na nanan dito na yung items. Pero, so supposedly may tatawag sa akin na manager so we can get this deal going and you know, let's do it because I've been waiting a while. It's been a long drive and I really gotta get to the bathroom to take a piss. All right, we got the goods. Dira pa delay. Back and forth. Email, text, medyo nagduda-duda pa ako kung matutulay talaga ito and yun. Nakakatakot ako kaya hindi nila rinilis ka agad but here we are, we got the goods and we are on our way home. So, just behind the scenes of you know, this is not a typical day pero we really have to jump through a lot of hoops with different suppliers to try to get good stuff for you guys. Hopefully this product will work out. Yung maganda kasi dito, lifetime warranty daw siya. So, we'll test it out first before we start selling to customers. Thanks for coming along with me today. Thanks for watching. And thank you to our top fans, Ashur Gap Anima Mundi, Christian Espinoza, John Rubin Otsia, ITX Addict and Richard Ongkinko. Your support means the world to us and thank you from everyone here at Hardware Sugar.