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SysAid Product Tutorial: Creating Administrator Groups

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Uploaded on Dec 6, 2010

SysAid Features - https://www.sysaid.com/features.htm

This tutorial shows you how to create administrator groups, assign the group a support level, set permissions for the administrators in the group, and route service requests to the group based on category. Whether it's an administrator group for your first level technicians, an end-user group for certain members of your organization, or a combined group for both administrators and end-users, creating groups is a great way to stay organized and on track.

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