 Alright, so I'm pretty excited today. We have our mayor has given us some marching orders He wants us to kind of look at software and technology Usage throughout the city and we have miss Sylvia white And you're the director of it So Sylvia can you I'ma turn it over to you to present to us the information that you have it looks beautiful And so hopefully It appears to be very comprehensive Okay, as miss Herbert said, I'm Sylvia white the IT director and this afternoon will be covering IT I'll be providing a brief overview and I'll go over the Application portfolio for the city of Columbia. These are city-wide applications and then we'll end with a chronos update Okay First of all IT is a core back office function working with city departments to deliver services in support of City of the city strategic plan Some of the services that we provide Includes telecommunications city network data center operations which involve servers storage backups, etc We support approximately 1,800 workstations and laptops for 2300 users Also, we support web design gis application support and security Key component in meeting business needs is governance So we work closely with cities the city's program management office To identify solutions to support the city's strategic goals and objectives This is a collaborative process with city management to ensure we align technology with business goals Other factors that to drive the city's information technology Priorities include city-wide and departmental needs information technology needs such as refreshing environment Replacing components for our technology Resources could include IT staff infrastructure and applications Next this is a business application metric matrix. This shows applications in use throughout the city of Columbia It shows the business function product or service vendor The user a business sponsor sponsor, which we consider business owner and then other users of the systems So we have several of these applications There they have software upgrades underway and those include IFAS intergov and banner How many of them are on premise and how many are served by the cloud? All of these are on premise with the exception. Oh, no, I'm sorry all of them are on premise But right now as far as the upgrade will be moving those to the cloud on IFAS banner and So banner is upgrade started in this past June. So we plan to go live July this year intergov That's underway as well We have a the upgrade to production plan for May of 2022 this year and I guess we're just getting underway with it But all of these are moving to the cloud So after this slide we'll go into more descriptions of the various applications But this one I wanted to highlight The public-facing applications we have deployed for the city of Columbia Some of these are part of our existing enterprise systems such as banner which includes an online component customer web access so Now we'll go into the various applications first. We have minute track Which you guys are familiar with it allows for the creation approval of meeting agendas and Publishing minutes to name a few and this is a hosted system as well next I'm sorry for the I don't know how I really am the chair by TV when you say host it What is that? What are you saying? It's in the cloud available in the cloud So, you know, it allows you to ask access it from anywhere that you have an internet connection versus being Internal to the network on a server in our environment where you know, there are other things you have taken into account It's not really readily available externally. So we can provide it to city staff via like a VPN connection next um We have at IFAS it it's our financial purchasing human resources payroll and Budgeted budget management system As I mentioned an upgrade is in progress to finance enterprise Central Square is the vendor We're in a process of Scheduling business process reviews with the business owners And hopefully that'll start next month, I believe And basically that's an in-depth review of the current business processes Identifying any areas of improvement and further examining any requirement additional requirements the business unit may have Oh Absolutely, yeah, and I believe we're trying to schedule a Presentation with the vendor for our end users were still doing that to show them the capabilities of the new upgraded system Yes Next we have GIS Um GIS of course is our mapping application We have several applications that are tightly integrated with GIS and those are intergov and city works So they rely heavily on GIS We have over 300 GIS layers for example, we maintain address points parcels streets Water meters parking meters and public safety layers the instant like police public police Beats, you know, we set police beat boundaries and make that available to our police Different technology I will use of AVL automated vehicle locator software Which right Which right now fleet services using the AVL system to track their vehicles right now, and it's a hosted solution Yeah, and then police has its own Location system Police and fire Yeah, they have something online vehicle locator you can go in, you know supervisors can go in Run reports the determine where a vehicle has been, you know Throughout a you know throughout the day or week or Whatever I Used it to I Have a constituent that calls me once every six months Well, we can locate that vehicle and the driver who's in it And just for my clarity that software that they're using for the vehicles wouldn't be included in Your listing right? I didn't because it's departmental here to like police the AVL and And they're different systems, so Next we have intergov, which is our land use at business permitting system business license planning and development and code enforcement are Primary users the development center has been accepting online and electronic submittal since March 2020 All building permits now may be applied and paid for and tracked online using intergov Inspectors also have iPads to conduct their inspections and began accepting online inspection requests late last year We are in the process of implementing e-review. That's where the utilities and engineering department that allow a collaborative online plan review so further Automating the process Intergov upgrade is scheduled for May of this year. So it's been implemented in our test environment. So The users have been testing it out. So we do have a scheduled update for May Once the upgrade is complete, we're waiting on that upgrade, you know for some Enhancements to allow us to implement that you This may be One of those silly questions business license online renewals, but you still the initial application you still have to come in and And is there is that? Where we want to be or Is that where we are? The Mike Jeff's getting a new business license There's gonna be certain things, but there's still a part of it that might be in person We are looking at the entire as we look and review the whole process that is one of the things Have we since we intergov we now have a more Accessible permitting process by by uploading We have any metrics to show that our timeline for our permitting process has gotten more efficient. I Don't have that information. I would need to get with the business They're tracking Right, thank you We have cornerstone and timekeeping apps Cornerstone is our online applicant system as well as our performance This is also hosted in the cloud. This app is branded as city pride internally City pride has an online portal That's available for candidates to apply for vacant city jobs and the system is also used to write performance appraisals for staff Chronos is our timekeeping and scheduling system We have pro of branded chronos as city time This software is a key component in ensuring employees are paid timely and accurately And tele-staff is the scheduling tool used by 911 police and fire so it contains your rosters they update and All of those feed information back to the front We go back to the cornerstone As far as the Applications coming in I still hear folks talking about they never heard back from the city And we what are we doing with that process? We've got a new person that Tenees is higher She's are working on some of the improvements with the recruiting process One of the issues is It's of course set up to be automated so of course when the application is received they do get an immediate Issue we have is When departments are supposed to move those applicants from The process of you know once they get once they apply they're supposed to move them to the different stages of the process right, but they're supposed to move them to That they're reviewed they move them to whether interview they move them to closed so what we're having Happen is the departments aren't moving those applicants Then they're because the system is set up to automatically give you responses when you move from one level to the next it'll say Your application is still in review. Thank you for still considering the city of Columbia as an employer and it'll say For the ones who are set for interviews it'll say you have been chosen to be interviewed You'll receive contact from somebody in the department. They call they they contact them and then if you're interviewed The process they they will do the process for those individuals who have interviewed So they'll move those top three or four or five there what they want to interview through the process. It's the other 300 applications that they receive that just stay in that Status so we're working with the departments to retrain them To make sure that they're moving those apps and that people are getting the responses from that they're also looking at Streamlining the process so that we can That even quicker because what's happening now is people may interview may apply and then six months later The department decides that they want to do interviews or or or never So we're making sure that they are number one stand on top of moving those apps So at least they get the automated responses because some people that's all they want They just want to know what the status is. So we're working through that and then working on Quicker ways that they can respond and a lot of it honestly is what you pay attention to right? So we haven't had the manpower to really Look at and say hey tap Jeff on the shoulder and say hey you still got that job out there That you have had out there for six months when you do with it You're gonna not fill it then let those applicants know that you're not gonna fill it if you're wherever they are in the process So yes, we we hear you we're working on ways to At least do the automated process and then ways of enhancing our interaction Because maybe that person's not a great candidate for that particular job. They're a good candidate for another job So we're working on ways that we can Help flag or star applicants and then have other departments Know that those those applications have been identified as somebody might be a great Fit and then having a way for the departments to look at those that pool of people and consider them for other jobs when we get As you can imagine In thousands and thousands of applications how many departments would that new position have to interact with that tap on the shoulder to say hey You have three jobs These update so the the thing that we've done is there are Administrative staff identified in every department that are really in charge of managing their cornerstone accounts So although they're managers that can go in and review apps There's still a central point of contact that is set up for each Division and that's that's the touchpoint employee that we need to hold accountable right for moving all that right So we have so there if if they're not the ones that move them because it's it's workflowed so it depends on Where that job is in the hierarchy of the department as to whether or not that Person's ACM is going to be touching those apps whether it's going to be somebody lower in the organization But we at least have a central person who we can say hey Lynette Jeff's got some Jobs out here. He hadn't looked at him yet and touch the apps. He hadn't done anything Make him go into his workflow and do it or he can delegate it to her and she can do it for him So we do have a central person So that cuts down on the number because as you can imagine we have lots of hiring managers that have a license and can go Into the system and do things with the system, but we do have one person designated For you have a separate for public works in Columbia water I guess we'll see how quickly we can step up is a direct correlation with how successful we are with accountability of the department Pushing pushing along That and also some of the other creative things we've done to try to know partner with staffing companies partner with turn 90 SEDC other places that we're trying to get talent. But yeah, we're really Focused on how do we improve that applicant process and then how do we get Quicker turn around on those applicants becoming But so we're working on it and we're gonna have Be able to provide and I don't know if we'll do it in this forum, but we can provide you One other question so once a person is officially hired for a position is Is is there an automatic send to the rest of the 300 people or is that something they still have to move them through the process? So they still have to move them So we are certainly looking at now they can do it in batches You know, you can do a bunch of them at a time, but that's part of it You know, they they'll take care of that those 10 people but the 290 that are left They just leave them hanging out there because they're like I gotta move on And that's not that's not a great feature of the software. They have made some Improvements on that process so you can do it a little bit quicker, but it takes the time to do that And so they will get it if That manager clicks all of those, you know 290 and moves on they get the they'll get the notice too But most likely what happens is the 10 that they've interviewed the other nine get the notice But that other big batch they don't get the notice and they just they just kind of hang out there And then so just for my clarity because I remember I wanted to send letters to everyone But I had to pull the names and addresses That's no longer a because it was automated But we still had to pull names and addresses for the letters. They didn't feel like a excel sheet. None of that anymore No, there is a form letter that's embedded in the system that it'll automatically trigger That letter going out And you can you can make some adjustments to that letter as well if you'd like to you know, add some I mean because you know you would get 300 200 applications And so, okay, I think those are Sorry about that Okay, next we have banner which is the city's utility billing system we bill more than 140,000 customers this application Manages all metered water services for the city. It provides billing for water Stormwater solid waste and the newly added retiree benefits Banner allows customers and retirees to review their personal accounts download statements and pay via the online portal, which is customer web access or Through automatic bank draft the banner upgrade is underway June July 2022 is the estimated goal lie for it. So we're entering into user acceptance testing right now is is manner the software program that would Maybe identify an abnormal bill say a $11,000 bill It should have kicked out a red flag and saying there's no way in the world So I missed the joke it does do that in fact or it does not do that Think it gives a red flag Is it supposed to My systems are going to be configured based on what we tell it So there are some configurations that tell you whenever there is an abnormal billing abnormal type of activity But but if something is coming through normal, you know, it's just like spell check if you're trying to spell the word here And you really meant to spell h e a r and then you spell that h e re Not misspelled. So there are some notifications and I'll make a note of that to see, you know more clarity about I know that there is a system that that is that that we're using I on the because I know there's some quality checks going on and There's some, you know reports will be generated their review, you know the check for any abnormalities I'm not sure about triggers if though, you know for that particular instance Banner would be working with the AMI information. Yes, we get the AMI information It's sped in meters are in The meter information meter formation comes in today from from the building I'm just curious. How do you get water and Retiree invoicing to get in the same system This is it Banners is just a billing system billing period. Okay, so it builds all for everything So we we previously I don't I'm surprised you guys haven't bought this up Chatter about the retiree billing And I don't want to go into the whole story, but we have Just started billing our retirees for insurance through banner Previously we were billing them through a company called wage works and their Customer service was horrible. We couldn't get any kind of You know person That we could call directly you'd have to go on a queue and it was just so confusing We ever wanted to make any retiree billing changes So we brought that in-house People can pay their their bill just like they pay a water bill. It comes up in the same system So we've set up accounts and we're setting up drafts and all that for our retiree population like anything This population is Yes, very vocal and We we appreciate that we want to retire and they have time to be So we you know They are making it known that they're some of them aren't real happy with The transition, but we try to communicate it as much as we can Of course, they're gonna be Some issues with transition into a whole another Another system and having people get familiar but the internal staff did a great job of setting it up they weren't really hard on it and I think overall it was very successful, but you're gonna have those things that fall through the cracks somebody's address wasn't right Somebody wasn't getting billed properly because wage works wasn't necessary wasn't reconciling some of our Some of our people's bills, so they may have been getting billed incorrectly Years now that we have the opportunity to manage the system. We're like, oh, you are not paying to write for him So now we're trying to kind of write to file some of that and people aren't real happy about it We just ask you to just encourage them to be patient You know give it a give it a minute to for everything to settle down and I think eventually You know, it's a well machine When did we switch that over? This year We start working on it last year and giving them notification that it was gonna change over And so as you can imagine One month they're getting a bill from one person the next month they're getting a bill from us the confusion of that sometimes We try to communicate it that it's happening and what to look for I think all in all actually it's been really really successful. It's just that there are, you know And then one last question just because I don't know and about how many retirees are we sending those out to So the last I looked it was around 700 Retirees either retirees and spouses or widows or, you know Dependents who are still on the coverage? But it was a population around 700. No more questions Next our work order and inventory management system Which is city works and city works is tightly integrated with our GIS system So city works provides work order management Store room and asset management for public works and utilities and engineering And some of those divisions include the customer care center Metro waste water traffic engineering forestry support services the lake murray treatment plant and solid waste Now and again forgive me. I'll we'll see I'm the new one so I get to ask these So is city works would that be responsible for when when folks call in with something to public works? And then someone comes out and that that project or that work order is supposed to be then closed out I will say one of the the biggest thing not biggest things, but I heard a lot was Work orders being closed out, but they weren't closed Is that a system issue or is that a human issue I will be my accountability issue. Yes, sir workforce and actual having the workforce Yeah blended together But but I mean Howard nine and clinton frank after they'll give you a wonderful update to hopefully How that is y'all are working on that? Well, we've been we try and go we've had a couple of briefings from the war Yeah, two years That wills been with us and I've had cerebral for that City works is a great software system and they first rolled it out in the sewage department Because that was the mandate from the federal government. You gotta get that system up and running It's now I think fully operational in the in the sewer side the water side is coming along But it requires you to it requires them to use their iPads and Have a little knowledge of how to Do the live updates the live updates and some of the people that we had working on the crews Disregarded they were used to the paperwork and they did not like to use the iPad And so we have found in the last few months that there are Many work orders that had been completed That just had not been closed out or entered to get out and to get out of system Clint sends out our sends out a monthly report. It's got a lot of good information in it and the last one showed the decrease in the Number of work of work orders that were open Because we now have people going back to check those work orders. See well has the stuff been really done and Whoever it was did not Close it out properly and the other thing that's that was good about the last report was the Line item going up on the number of Work orders closed in one month by the subcontractors or the full the full contract It had been at this level for a number of months and now it's going Right up because of the changing the procurement schedule that's allowing them to move quicker in those those work orders it's We will get you down to Let them show you how city work to work Once we get them I told Clint a couple years ago. We need to hire a teenager To go out Being charged to input any information Because the 60 year old had been working for the city for 40 years Didn't like an iPad, but a teenager would just you know eat it up I'm not that person. So I get that one. Um, so So That covers the core applications As a note, I wanted to let you guys know as well that the program management office Along with it will be meeting with all of the partners within the city will be doing an inventory of the Apps trying to identify any gaps that they feel that they have In any future plans to upgrade their system And so you could try me Well, I was going to say um, because one of the other questions was pros and cons of each and if you had any recommendations Do you want some more time to or do you have some now? Well, I would prefer the business Identify because it's based because they're the ones that are using it based on their business requirements and their business processes And you know, I can speak to the technical side I got you as far as you know, we use the right technology servers Environment operating systems that type of thing But the business owners know better their business processes And whether system meets their needs and we work closely with them on that, you know, we bet that the applications You know verify security make sure that the technology is compatible with our environment You have standards That's where y'all fit into this kind of umbrella of all these programs. Do you or do you check the boxes for infrastructure and work for You know, do you know the ins and outs of these programs? I think another part of that too is the governance process um When we and I don't know when we really put that into place, but It's been a great tool to help the The end user identify what the needs are and evaluate What's purchased and what's bought and kind of keeping the resources managed properly because A lot of times taking up too much server server space or something something like or if it's going to require um What we were seeing a lot Is that the police department would say I have a need for tracking the cars And they just go out and they just buy something And then they would say okay it helped me figure out how to And it doesn't install it And and and it's not doing what I wanted to do right and it would be a process where where you didn't go through They didn't have a process where they could evaluate it Um Outline all the business needs and then see if that software was was What meet those needs a lot of times you have people come to your door knock on your door and say hey I got this wonderful little thing. It'll help you do blah blah blah Let me sell it to you and the departments would go. Yes. I have a need that sounds great But then when you dig into it you find out well, it's got all these Requirements and It won't work on this a server and you need new equipment and all this kind of stuff. So the governance process really Eliminated a lot of that stuff going on that happens early in the process Yes Not after the fact and and so now everybody knows what resources are going to be needed to support that Um, we're able to tell that person. No You don't need that. We already have this Software that's already doing what you what you think you need done But you just not using it the way you need to be using it So we have a lot of that process happening as well Um, what I'll say about any system because we I've been here and been working through implementing several is No system solves all your problems, right? You're still going to have people Using the systems that you have So you have to take that into consideration and I know that um You know, we we we talk a lot about is there something better I think that it and Mrs. Department are always asking that question. Is there a better software that'll And so we were always open to that but um You know, there's no perfect software out there There are no perfect systems. They may do better on this but do worse on that Especially when you talk about an enterprise system like a So this is an opportunity. Yeah, we have a lot of overlap right now for system It does the same thing as the system or have we we've gotten better those out over the Over the years And But we've done a good job of, you know, weeding out the overlaps We don't have anything that A lot of them are set up where they have licenses Need a lot some of them, you know, like chronos We have to buy a certain number of licenses It depends it depends on what it is what the upgrade is Is that is that because it was adding more functionality or And I guess when I was thinking upgrades I was thinking Typically the cost comes from The data as far as barely sources So, you know project management The project through Providing, you know They'll have or subject matter experts to come in and work with Our staff to do the PPR. So there's a cost associated with that You you mean like Features that get upgraded like maybe you have a software and now Look on this instead of Well, so when I say um So And I'm talking in very fundamental terms. Let's say they fix something that they know is a problem And there's an update or upgrade So that that normally wouldn't be a cost, but if you do anything to add functionality I can give you two samples right now the banner upgrade that we're going through right now Buy it straight out this straight out the box if you will you pay a license fee for that What Sylvia mentioned with regards to the upgrade cost where we pay for Additional professional services associated with that license for that upgrade Banner would be one where we do have certain Customizations where we have asked for some kind of customization to the base software to meet our business needs Obviously when we try to upgrade we try to reduce those customizations as much as possible because those up those Customizations can limit you from being able to continue your upgrades or they cost you To go forward But in some kind some cases that business requirement outweighs any other other costs for that requirement So we we maintain that piece Um Then for instance like the ifas upgrade that was one of them part of the reason why we're not on a current version Or we are so as far behind as we are with our financial software is because we utilized A customized cashiering system We've eliminated that There the customized cashiering and now use a third party for our cashiering system, which is one we probably should have put on the list We utilize a third party cashiering system, which means that we can now upgrade the ifas product to a more current version the upgrades Now with moving to a cloud solution Upgrades are really part of that cost The only time you are really paying is if you have to have professional services as Sylvia mentioned Or somebody to either help you walk through your business process to see if you've got opportunities for improvement with the utilize utilizing the new components, but um, we try to encourage as few Up um Customizations as possible the vendor also encourages or discourages customizations Because it can limit you from being able to upgrade and go forward Now that we're moving to cloud those that those upgrades come, you know almost automatically in some cases but but there is a restriction too because we don't want to Pick something that wasn't broken in the first place that we do have to test and modify So it really can vary But then also too the pricing of cloud solutions has switched from what these on-prem solutions are And it's really impacting Costs going forward So those are conversations we'll be having as we go along Whereas before where you bought a license You purchased something Now this is like paying your cable bill. You're paying a subscription You're not ownership anymore So the funding mechanisms for a cloud solution versus a host solution changes that I mentioned that only because of what that does to the upgrade That's one of the benefits of it, but that's also one of the downfalls of that cost Yeah, so we're trying to admit we try to keep Customizations to a minimum Yes, you don't have microsoft on here, but office 365 would be a big piece of software that we use It is Or email You can mention that as well too in the sense that this listing is just These are the enterprise wide solutions. These are not every solutions or your infrastructure Yeah, I consider When you say infrastructure you talking about the actual water plant Software everything that you there thinking the it infrastructure like Microsoft is so yeah the things that just make your computer even work at all or something So for our next steps if we wanted to get into pros and cons Because I want to make sure that I meet the goal And fulfill this assignment that was given to me with some recommendations Are you suggesting or stating that we would then need to Get input from the users from the from the sponsors Can we do that in an easy I'm all about easy ways Survey or do you think That needs to be I don't want everyone to have to come in and Talk about it, but I was thinking I might be thinking too elementary google document form with series of questions Um Is that too simple y'all tell me I mean, you know part of the survey departments and just start with the core Part of what we're what's open mentioned to is the pmo With it is actually what's already in the process of putting together a survey of our departments. Okay different departmental but looking at different departmental level applications we can certainly include Yeah, we can work on on these core applications You know work with the departments and have them identify. I mean that was the goal That also is Gaps and that also speaks mr. Brunner what you mentioned about overlaps That's part of the process too Oftentimes applications come with multiple features that you don't utilize But in some cases in the utilize that up that their version of it may not meet the need for everyone else Like i'm curious if you know the the mayor and I think all city council would love to have a way to track For structure issues as they bubble up a road away That that instead of you know, you know our customers and our residents call in things that they see There's something that we can unlock in city works that does that where You know our our wonderful city staff who's out there day in and day out on the streets Looking at rideaways In log and I may recommend rent mention. There's there's there's software out there that does that but but again That gets back to can we just unlock this certain section of city works? That interfaces with the customer service, you know as they come in to really get us a true Um day to day listing of what's what's going on The part of our governance process does allow for First evaluating what we have capable internally before we go out into the market to see what's available So that is a component of it sometimes that's a little frustrating because there there's this perception I already know What it is I want to get but we certainly do try to do that due diligence internally before we just seek out externally It's time on the front end, but it saves you a lot of time on the back end. So as long as we can be patient about Yeah, I mean learning a new software employee hours to learn all that. Yeah, absolutely. And that's an effort too. It's not like that's, you know, the without Without effort. I mean, that's still an effort, but it also helps keep you fresh on what your Features have mr. Duvall mentioned, you know your cell phone You get it and you're like, okay, I can make a phone call and text and that's how you do and then What you need to do email then figure out if you do email and then there's calendar and then the contacts It's a building process Thank you for staying on top of it Do you want to give us the chronos before we wrap up with whatever with our next steps? So chronos, um It went offline on december 11th. So that impacted The entire city of columbia staff So, um, we lost access to the time keeping piece and the scheduling piece, which is tell us that Um, is that a ransomware? It was a ransomware incident They're not given too many details in regards to it. And so silvia does that mean there are some components that you do still have access to? No, we lost the time keeping piece and the scheduling piece. So those are the two components that we use Okay, um with chronos and Those were impacted They they've they've been in communication with us, you know, and with all their customers. So You're on their review. Let me add So what silvia said this is all of their customers? Internationally not just the city of columbia. I was getting to that You're on Do we have an idea of what all their customers what that what that number looks like? The Are we talking about a thousand or tens of thousands? Yeah. Yeah. Yeah millions of people Okay, because they're one of the main one of the big Providers of this kind of software Out there. That's why they wanted them to the world. They got the ramp Exactly. Yeah, that's why they were targeted. So, you know, we're in constant communication with chronos They did send out a report indicating that two of their customers data was stolen. Of course city it was not impacted And just to note, we don't store social security or bank account information In chrono. So that was good news that we weren't impacted Um We regained access to chronos in mid january and it hr payroll pmo, we all work together to Evaluate do data validation configure time clocks in preparation to go live again So, you know, there was a lot of testing we had to do And in preparing to go live again. So we are live now as of February 19 We're still in communication with chronos, um, you know keeping an eye on their ongoing investigation but, um During this outage, you know, we still had to get the payroll out. So in order to ensure that happened The budget analysts provided a summary pay file to payroll and they were, you know, the information was a roll-up of Pay information and benefit information that allowed them to get the payroll out because that happened like on the beginning of a pay cycle so, um after that After the employees were paid for that cycle We went to an excel based spreadsheet, which you may remember we pulled out the Old spreadsheets, but we enforced Um, we didn't print them out, you know, we left the manual process out and enforced, you know, the digit attack You know, the digital copy of the spreadsheet. So they were submitted To a central location We did some validation to ensure the forms of, you know, filled out correctly and and then payroll came in and Did their functions and you know That was the first paycheck Yeah Includes is not used to process payroll. It's like this. Ifus is actually what we used for payroll Which was a good thing. Yeah Chronos is timekeeping and Scheduling Yeah, the scheduling piece is primarily police fire and 911, you know, they had to put them in my schedules. Yeah Yeah, chronos being down was a major without Our employees jumping in there Our 2000 employees wouldn't have got a paycheck They did a great job Christmastime So they did an amazing job And you got and council members wouldn't have gotten their money But you know, the key is we we You know developed an alternative method, you know to get that payroll out And you know, that was key During this outage and you know, that's something we have to think about if you were You know to lose access to a system And that's key and in continuity planning. So well, I'm old so so I still know how to operate everything I still want everything printed out and then, you know, I think there's some value with that. Well, miss, um White and I'm sorry. What's your name? My name is Cory Williams And missy you're a part of the presentation Well, no, thank you all so much For this and I'm thinking about next steps. I will first ask if Mr. Brennan or mr. DeVall have any recommendations before What's over you covered first of the meeting? I want to look at opportunities to put things in the cloud that are Major for us like ifas But ifas and banner and what was the third one? Yeah, those would be three good ones to get Both banner and ifas Vayner's upgrade is upgrading us to a cloud and ifas's environment is also upgrading Now I have on here I have a list that the police and all of their technology is separate So would that warrant a separate discussion to get them in or Is that so top secret that we shouldn't the things that they have separate from what you have on your list here or specialized police Y'all service it all It might be good to just to see what a list would look like That's that survey that we're talking about too. So this was focused on You know And then I did have a note on here the cashier system I just I just wrote it Included that because that's used by And then so with respect to a survey since you all are already working on a survey What was the timeline that you were currently working on not asking you to change it I'm just asking what was the current timeline that y'all were working on We were probably looking over the next several months For the So we have plant emergency services Mainly city works A field trip Love a field trip a love a good field trip We have time so we'll do I don't have a preference as to which one Y'all have a preference Sounds good to me Yeah, Tuesday too. I'm wide open on Tuesdays. Um And so are we going to do those informally Before our next meeting is that the intent? So that means It's going to be a minute before we have our next committee meeting All right, and we'll put that date out. Um any other questions or anything that I haven't covered Yes, this was I learned a lot Yeah, and I think that gives time a little more time Um Or that for you all to work on that process. Does that make sense? So our next meeting will be an informal it will be an informal meeting where we do the tours and that gives y'all about Thank you, erica. Anything you need from us to help All right, do I have to adjourn this a year move to adjourn? All right meeting non-debatable motion I don't know what I'm doing, but I'll see y'all next time