 Hello and welcome to the live Q&A webinar that was hosted by the onboarding team here at When I Work. My name is Tori and I'm joined by my colleague Marie and we're going to just take about 30 minutes here to help just wherever you're at and when I work, whether you've used us in the past, whether you're brand spanking new, whether you're in the middle of a trial and you got a prompt that says, hey, we have these Q&A webinars and you signed up and you're here and you're not even sure what it is. We're glad you're here regardless of how you got here. I'm glad that you're able to join us and we're excited to just help you just upgrade your level of knowledge and familiarity with When I Work and answer any questions. So after just a brief introduction here to me and Marie and our team and When I Work, we'll get into an account and everything that we talk about today is going to basically be driven by your questions. So I quickly want to get the information on how you'll submit your questions and how we're going to address them and just the whole thing here in just a moment. So let's go to this slide. So this is how we're going to answer all of your questions. This is how our time today is going to be directed. So just click that Q&A button at any point. If you have a question queued up or ready to go, just click that even right now as I'm telling you to do it and start typing that out, send it in and once we get into the main aspect, the main part of our webinar today, we will read your questions and answer them and direct us to just kind of highlight certain features and functionality of When I Work. So again, thanks for registering, whether you registered yourself or your boss did or a colleague did and you're just here wondering what is this person talking about? We're excited. We think When I Work is a great product. We listen to our users and our customers and their feedback, helps and forms changes that we make in the future. Yeah, we're just trying to be a good company that fills a need for the majority of organizations that need to schedule or track time or both for their teams. And we're excited that you're here. So let's get into the meat. I'm going to disable the normal chat just so we only have the option to do the Q&A for now. I'll enable the chat again towards the end. If you have any questions that are outside of just the scope of When I Work or anything. And we'll also make sure that we take time to highlight how, if you're in the trial period or you're thinking about starting a trial of our paid features with us, how to transition to a paid subscription plan, we'll get to that at some point or at the end and also how to contact us. So how do you, if you haven't talked to the onboarding team yet, which is my team, Marie's team, we're here to help, especially we're focused on new accounts, listed accounts and trial accounts, kind of come through to our team first and we like to answer any questions up front that you have about When I Work and then walk you through account setups and this webinar is one of the ways that we do that and try to get in touch with people and make sure that we can get them just a better understanding of When I Work. So let's transition into an account and Marie will start kind of parsing through your questions and reading them out loud to me and then I will answer them and show you the answer if I need to in the account that we'll be using. So here we go. So as you guys continue to send in your initial questions and as questions come up, as I'm saying something, you can just shoot. Oh, can you dive a little bit more into that? Or I saw you highlight how to track time and time sheets. What are your different time clock options? Like feel free to send those over, Marie will kind of again read through those and get them to me when we're looking for a new question to direct the next portion of the Q&A webinar today. And it's just how we do it. So we got 30 minutes here to upgrade your knowledge. So I need to stop talking about what we're doing and start doing it. So really quick, I want to give you guys just a like a 5,000 foot overview of the scheduler. So I have just transitioned into our web application. So When I Work can be accessed from a computer browser on a computer browser from our web app. So at app.wheniwork.com, if you just Google When I Work, you'll probably find a link pretty quick there to take you to it. You can log in with your credentials. If you have an account, you can see that this account is friends TV show themes. So this is the one that I use for these webinars and demos. You can see that this one is actually in the middle of our 14 day trial. And you can see that there's a countdown up here that lets you know how much time is left. We've got the navigation bar up here. And that's just how you kind of get through the site and go to the different features and functionality and pages to review time sheets, time track or lock it as a time clock terminal. This is the scheduler. So if you're using When I Work to assign shifts to employees or push them out to employees for them to assign to themselves, you will be here a lot, I'm assuming. This will probably be one of your main pages. And so I just want to point out a few things that as a member of the onboarding team, I know can not cause confusion. I just want to add some clarification. So the first thing is that this little tab on the side can be collapsed. And so if it's collapsed, if you hover over it, it'll show back up. But I do have a lot of questions, especially lately, saying, how do I publish my chefs? And like, it's just because this button or this window has been collapsed at some point. And there's not just that big button that says, hey, publish your shifts right here. And speaking of that, when all the shifts are published, this will be gray. And if there are some shifts unpublished, you'll see a different color up there in that button. I want to highlight that. So how you page forward, we're in a weak view of the scheduler, how you page back and forward in the past weeks or future weeks in this view or in any of you is just using these buttons up here. If you click the calendar icon, you can just quickly kind of page through to go to a specific spot. So if I page forward to next week, you'll see that these top shifts have been published. They are solid. That means they are kind of official shifts. That means any employee can see published shifts. The employees would not be able to see these striped shifts. These are unpublished shifts. So that means that it's kind of in rough draft mode. And when the schedule needs to be published in the old days, if you're using an Excel sheet, that means like you're printing it out and posting it in the back rooms. That's why we kind of use the terminology like publish the schedule. So if you have shifts that are striped in your scheduler, those are unpublished shifts. Only schedule managers in the account can view those. And so and you'll see that button turned mustard colored up there. And that means that some shifts are published and some aren't into publish the rest of these shifts. You just click that button and boom, schedule notifications have been successfully sent. All the shifts are clear and we see that everything is published. If you go into a fresh week. So I'm paged forward three weeks now or two weeks ahead. You see, there's no shifts to publish. If I wanted to load shifts in there, we do have a couple short cuts. This wrench icon is just what I want to highlight. And I won't get into the all of the details here because I want to get to your questions very shortly. But I do just want to highlight that like you can edit multiple shifts. You can copy shifts from the previous week. You can clear all the shifts on the schedule if they don't need to be there. You can also save all the shifts as a template. So instead of just saving like one shift as a template that you can load into the schedule, which we have a feature for that. You can save all the shifts you have in a schedule and load it into any week in the scheduler. And I've already done that. So I'm actually going to just show you really quickly what that looks like. So I'm going to load this template and then we'll get to questions. Standard coverage, boom, we're seeing all the shifts here. I can choose if I want to overwrite conflicts. So if there was already shifts present in this week or time off, I can pick from these options depending on what I want to do. You can load all of the shifts up in the open shifts row. So they're not assigned to anybody and either publish them out for your team to grab as they're qualified for them. Or you can just load them there, keep them unpublished. And either drag and drop them straight down to an eligible person. Or if you have unpublished open shifts in this green row, this open shifts row, you can also use our auto assigned shifts. There's some additional options you can select. But for sake of time, I'm just going to run it and it'll distribute those shifts out based on an algorithm that starts with like position qualifications of the employee's profile and the shift itself and it'll just assign them out. If you don't like how it assigned them out, you can say, no, but I want to do that and click basically undo here, revert. Or you can save shifts and then be like, oh, we still have some that need to be filled in. Let's just drag these down to here. And even though Joey's not qualified for a server, he's going to work that job and boom. So that's just a really quick overview of some of the tools. There's more shortcuts and functions available. But I just want to make sure we're all on the same page with what I would consider when I work's main functionality there. Just a little bit more than you might have already been. So thanks for hanging with me through the intro. So Marie, I'm ready for a question. Awesome. Thanks, Tori. And welcome, everyone. The first question I thought I would pull out is a great question for setting up your account and setting up your employees in the account. And Julia asks, can I set someone else up in the system to help me manage the when I work account or is it just me managing all my employees? Yes, I love it when we get questions like this, especially towards the beginning because I think access levels or roles are just very important because a lot of people are like, so I have like employees and like they're going to help me with the schedule. But like, can we give them just that access but maybe not access to view like rate information for their coworkers, stuff like that. And when I work has thought of that and we've we've been updating kind of different things about the different access levels to give more some customization and there's also more to come than what I'm going to highlight really quickly right here. So there we go. That's how you click into a window. So I'm going to go to the employees page. So as I highlighted earlier, this is the navigation bar. So to get to the employees page, you're going to hover over this workplace menu. So if you're ever talking to our team, the onboarding team or the customer care team, if anybody references the workplace menu, this is what they're talking about. Some people say it looks like toad from the Mario video game franchise. It's supposed to just be a small kind of small town general store icon requests right here. So request time off, time off request, shift requests, open shift requests. That's just a file tray icon. And this is the gear menu. So this is going to be like if you're an admin or a manager on an account, if your profile is that, which I'm going to explain really briefly, those four access levels after I get us to the employees page. But you would have access to the settings pages. So you would have see the gear menu here. So file tray menu, workplace menu and gear menu. So if you ever hear those terms, that's what we're talking about. So let's get to the employees page. So this is where you manage employees. You can see here we have a pending employee who's requested to join the account. So they've created an account or user account on their own end. And they're like, hey, I want to have access to my workplace account. So you can schedule me. I can see my schedule, the whole shebang. And it will show up in a green here at the top row. And if this is, hey, I know Will, I've just hired him. I need him in when I work. You just click this button and boom, he'll be an official employee. But above each profile, you will see the access level or their role in the account. So there's three or four different levels. We've got employee, supervisor, manager and admin. And I just listed them in ascending order from what they can do or what permissions they have to the most, the least amount of permissions to the most amount of permissions. So a supervisor can only manage employees and shifts in the schedules that they've been assigned to. So you can see, Rachel, there's a, which is assigned to all schedules. But I don't think I have, no, I do have a schedule to from a previous demo where I was highlighting how to add an extra schedule if you want more than one in your account. So yeah, so a supervisor would only be able to view employees that are assigned to a common schedule as them. And that's one of the major differences between a supervisor and manager outside of supervisors by default can't view employee rate information in when I work. But that can be given to them and their profile. So that's just another kind of unique difference between supervisor and manager. Supervisors also don't have access to all of these pages that I just highlighted, the settings pages, all this stuff, only managers and admins would. Admin is the top of the top. They have all permissions in the account to change the plan, change how many user spots you're paying for, like the whole shebang. There can be up to three people that have the admin role on a workplace account at this time. So the answer to your question is yes, we have many different access levels. You do not have to do everything alone as the admin. And we have a great guide in our help center. If you just you can access our help center by clicking this neat help. You can view the help center. You can navigate to it. I mentioned contacting the onboarding team and this little button. You'll see this during your trial that it basically almost always will send you directly to my team. And as I said at the beginning, we are we are specific a team specifically designed to help interested customers and trial accounts just get everything set up the way they want it, the way they think it can work best for them right away. So you're not like doing anything and realize it. Oh, when I work as an auto assign shifts function and we've never used it and we've been scheduling this way for three months, this would have saved us a lot of time. Like my team is here to save you a lot of time up front. So do not hesitate to click this little chat button and talk to us. So actually up there, you can see me hiding right here. And I think Marie's hiding somewhere back there too. But yes, so that's how you talk to us on the onboarding team. Where we have pretty typical office hours for the central time zone. GMT, I think, is six, six. And so we're around 7 30 a.m. to 4 30 p.m. central time on weekdays. If you have a question and you get like you reach out to us and it's like, hey, we'll be back on Monday or we'll be back after Labor Day or whatever, and if you have like an immediate question, our customer care team has expanded hours than ours. And so if you have like a very time sensitive question about your trial or whatnot, please click the need help tab and submit a ticket to our customer care team. Once you or your account has transitioned from a trial account to a paid subscription, you'll also be able to chat with our customer care team through their chat interface. So on the trial, you wouldn't be able to do this. But on once you're on a paid subscription plan, you can chat with us and not saying you can't contact the onboarding team. But but basically like any any questions that come up once you're on the plan is like you kind of hand you off lovingly to the care team. I was a member of the care team for two years. So I know that they're great and they love helping people just as much as the onboarding team does. So I was a long answer to are there different access levels and when I work, but hopefully all the information was healthy. So Marie, let's let's get another one. Awesome. The next question is from Beth and she has a couple of questions. I'm just going to kind of combine them. She asks, we would like to see how to send or send out a basic monthly schedule and is there a way to set up multiple locations on this schedule? All right, so I'm going to interpret send up as like publish out. And so that is an excellent question, especially building off kind of the things I highlighted towards the beginning. So if you need to publish shifts outside of the range of time you're viewing and before I get there, we have day view, week view, two week view and month view. So you can navigate to month view, do all the shifts that you need to publish and month view and click the publish and notify and push out or send out all shifts for an entire month. Let's say you're you can schedule out your entire year and you just want to get that done on a Tuesday afternoon. You can also do that through those shortcuts I talked about with like the templates or copying shifts from the previous week to the next week when I work also allows you to set shifts to repeat for up to one year. And that's a pretty apparent process here in the edit shift. So once you have a shift in there and you're like, oh, Phoebe's going to actually work this every Monday for the next 12 months, boom, repeat shift. When do I want it to end? Let's go. But I'm not going to do it. But that's how easy it is to make a shift show up every week. And there's actually options for intervals so you can do it every week to every six weeks. So I get a ton of shortcuts for you guys to save time. And if you want to publish shifts beyond one month at a time or one week at a time, clicking that little down arrow on the publish button up here, regardless of what color it is, will open the advanced publishing options. So this is where you can adjust the date range of the shifts you want to publish. You can add a personal message or whatever. If it's like, hey, I'm sending and publishing these shifts out for the next six months, like subject to change after the next two weeks, just in case something comes up, like stuff like that. So yeah, so definitely check out the advanced publishing options for that. And then your second question was about locations. And I love that question. And it seems to come up in most demos and a lot of conversations that we have on the onboarding team, because there's businesses that either have people working from home or multiple locations. Like, and again, I've got a coffee shop. So if you have multiple locations or maybe multiple departments within like a golf course or something, there's just a many, many different reasons that a shift would take place at a different location. And I would love to quickly and quickly is Astrix Torrey's version of quickly describe kind of the two main ways. And then also highlight a resource that can help you decide which way you want to go on your own, or you can reach out to us and kind of tell us your specific situation after the webinar. And we can kind of walk you through what we would suggest based on what on the information that you provide. So so in this account that I have set up here, I have actually set it up to show one way to do this. And so Joey's shifts are technically not at the same location as the rest of the shifts. So this is a friends themed account. Everybody works at Central Perk, but Joey works down the street at the roasting facility and not actually at the coffee shop. So what I've done on this account is to I've kept everybody in one main schedule so I can see the full schedule regardless of the location of their shift. But I assigned a job site. So I had created a job site for the roasting facility in the account and I assigned the job site to his shifts. And so now when he clocks in, if I have like location restrictions, so if I if I want my employees to be within the 500 meters of the location before they are allowed to clock in. So Joey would only be able to clock in if he was within that range of the roasting facilities addressed. And so that's how job sites work. And so that like a lot of people if in certain situations like to have one main schedule and use job sites, and you can actually color code your shifts in a few different ways. And right now we're viewing just the color that I've assigned to the shift. But you can view the color assigned to the position of the shift. You can view the color assigned to the job site. So if you're going this method of one schedule and job sites, this is a good view shift colors by to like really highlight visually, which shifts are taking place where. And then I do really want to quickly want to highlight how this would look to a certain extent if you're using multiple schedules in the account to designate locations. So in this account, I have created a schedule because I was showing someone last week when I was running this Q&A webinar how to create a brand new schedule in the account. It's really easy. You can actually see the button right below the schedule too. So that's one way to add a new entire schedule to the account to designate a location. I am actually going to just switch workplaces because I've created a kind of a clone of this workplace account just with a different setup just to highlight this exact question. All right. So central perk, multiple schedules. Oh, I should tell you what I'm doing right now. So if you if you end up having separate workplace accounts, which there are valid reasons to do and you manage like oh, so I have I own four different stores, but I don't want them all in the same account. The billing needs to separate. So I have four separate workplace accounts that I'm the admin in. I just kind of highlighted how you switch between workplaces. So you just hover over your picture, click switch workplaces, and then boom, you will see all the accounts that are active right now that you have an active profile on right now. And then you can just switch between them. So that's a really quick, free nugget on using when I work with multiple things. But question at hand, what does it look like if I have multiple schedules? All right. So here is central perk. I'm going to a week with shifts. You can see it looks a little different. But so I have Joey. So here, Joey shifts are assigned to a different schedule in the account. So we have a central perk schedule and a roasting facility schedule instead of one main schedule. So since Joey's assigned to both schedules, and I'll show you what that looks like. And here's actually a quick shortcut on how to get to Joey's profile, just so you can edit anything you need to edit. You put this little arrow, you'll see a bunch of other cool options. You can unpublish just Joey shifts. You can edit just that person's availability. Like it just takes you to all that place. Or all those places really, really quick. But we're going to pull up his profile. And this is how you would assign him to different schedules, assign a profile to different positions in the account. And we also have a tags designation, which is kind of like an extra layer of like qualifications for a shift that like just a position like let's say for this one, we have an inventory position, but you need to be trained on how to do inventory. So and there there's two different levels. Like there's like end of year inventory that the GM needs to do. And then there's like monthly inventory that a supervisor needs to do. So like you could create instead of creating two different positions for inventory, you could create tags that's like monthly or annually and assign that to a shift. And then that would make sure that your your team is assigning that to a qualified person. So think of tags as just like an additional qualification or condition that you can add to a shift that the person that you're either assigning the shift or that you would like to work the shift would need to have in their profile or there'd be like a warning that's saying, Hey, this person's not certified for this job. So back to the question. So yeah, so you'll see the shifts that are on the schedule we're viewing. So we're viewing the central perks schedule here are bold or colorful or solid. And then you'll see the shifts that are at the other, the other schedule are gray. And I can't even like click them. It looks like it doesn't even pull out like what's going on. Why aren't I clicking these shifts? It's because while you can see shifts assigned to other schedules, when you're viewing the other schedules, you cannot interact with them. You can only interact with them on the schedules they have been assigned to. So you'll see when I click the roasting facility that Joey's shifts go solid color. We are viewing the roasting facility schedule. That's where Joey's shifts are assigned to the reason that other shifts show up when you're viewing the other schedules just to make sure that you don't overbook them. So like if I couldn't see Monica shifts here and I was looking at the roasting facility and I see that Joey called in sick and I know that he can't work Monday or whatever. And I'm like, oh, here, that's good for Monica. Like if I didn't see that shift then I've just like over scheduled her to it. And again, this is just an example. I'm not saying all these times work out for that hypothetical example. But I just wanted to give you a visual kind of basic view of like what the difference is. Some people really like having completely separate schedules to designate locations and very set teams. Teams, if you have a lot of teams that kind of work different locations sometimes it's better to go with the main schedule and job sites just because you're gonna have people kind of go into different places and just having a full picture is nice. So just wanted to highlight that. We'll go back to my main demo account, a single schedule account now for the rest of these questions. All right, Marie, we got five, six minutes. Let's go, a couple more questions. Let's see if I can rock it, fire, answer them. Yeah, I wanted to make sure that we go over the attendance tool. And Vanessa asks or says time sheets is the most important functionality for my team. Can you do a quick overview of that? Oh, absolutely. This is, I don't know how I got here. I must have clicked something while I was listening to Marie. But this is the dashboard page. And if you have a brand new account it kind of has a basic guide that'll walk you through. So you can even see here like, ooh, in this account I've done everything but export time sheets. And so you can click that and it'll take you right there. But our attendance platform. So when I work, like we are a scheduling platform and we also have time clocks and attendance and a time clock and attendance platform that is an optional add on. So any account in our system is gonna have access to our scheduling tools. You do not have to utilize those. You do not have to create shifts like I've shown you. You can just use the attendance product and functionality if you'd like. You also don't have to. If you have your own time clock method in a way that your team's recording their hours and it works great. You do not have to, we will not force you to use our attendance. I would recommend it just because since it's all in when I work it works in conjunction really great. Like our scheduling tool and our attendance tool all sync like on the backend or whatever. And I just wanna quickly highlight one of the things that I think is awesome about how those two things work together. Let's say last week. So I'm in the time sheets page here. So I hovered over attendance, I'm an admin. So if you're an admin manager or supervisor you'd be able to click on and view time sheets the appropriate time sheets in the account. So I click that I'm on the time sheets. I can select the pay period to review. So I'm gonna select last week's pay period. And look, oh, Phoebe forgot to clock in on the Friday before Labor Day. I'll give her a break and not fire her but I do want to make sure that she is paid and accurately recorded. So I can click show shifts up here. And since I have an assigned shift for Phoebe for that day that she forgot to clock into or had an issue or whatever, I can just click with one click of a button instead of typing in all the details. And for some accounts there can be six different things here and a note that you have to add like boom it just added her shift times directly into it. All the totals are there in one click. So just there's lots of stuff like that. And when I say, hey there are two platforms that work together on the backend. And for this reason, if you're on a trial we actually just let you check out our attendance tool for absolutely free during the trial to see if it's something that you like. And so I'm gonna be fully clear with you. We'd love for you to use when I work attendance tools but we totally understand that there's other options available and options that your business might have been using for a long time. So while it's available during the trial you can always disable it when you're checking out. And then yeah, so I've kind of just highlighted as I'm talking just some of the things. So you can like edit as an admin you can go in and edit pretty much anything in here except for time off. Time off can't be edited if it's been submitted it needs to be canceled and remade just because we wanna make sure that there's no like last minute changes to the time off right before it gets approved. And then somebody doesn't see the first email so we just decided let's just cut it on. Like if the time offs was submitted that was wrong they get to be canceled or denied and resubmitted just so everybody knows that everything like any changes that were gonna be made. So other than time off you can as an admin you can adjust pretty much anything including like if you get in and you edit the pay period dates you're like I set it to a week but it's running Friday to Saturday instead of or Friday to Thursday instead of Saturday to Friday you can edit the pay period dates there. Trying to think of any other quick things about the attendance platform that I wanna highlight. Oh yes, once you're done once the once the pay period is over and you can see there's weekly pay periods here you can close it out and export all of that data. So that's just kind of the summary. So there's normal export options that will give you like shift details like when they clocked in, when they clocked out with the position, all that stuff. And then once the pay period is closed and you close out the pay period you'll see this summary here and you can export or print just the summary. So and then this is also if you're interested in one of our integrations with the payroll processor if you click export and you have a payroll integration setup or you don't you can click one right here to set it up and you'd see like the option. So if we set up like an ADP workforce integration we wanted to send all of our pay period data over to gusto or ADP or paychecks. It's literally in most cases just like a click of the button in a few minutes of it waiting to say, hey, everything's good just depending on how much data is getting sent over. So here's a pretty quick overview of I think most of the important things about our attendance platform. We have one minute here. I'm totally down for going a little over but I know that you guys are busy people who have lots to do. So I wanna highlight one last thing and then I'll do I think I'll do one or two more questions if you're willing to hang with us for about three to five more minutes. So important thing out of the way a couple bonus questions. So if you are ready so if this is saying zero and it's saying, hey, accounts disabled your trial's over you're seeing it say one and you're like, oh no, the trial's over what's going on? The first thing is that no data you have in the account will be lost if the trial ends before you've exported it or transitioned to a paid plan. So let's just all just take a deep breath. There's no anxiety. It'll save there and we will either be able to give you access to it regardless of if you're gonna use us or move to a paid plan. Like so we try not to just take things from you like this is a partnership. We have a good product that we think helps businesses save money connect with their team give them buy-in to the process give employees ownership give managers just a total view and accountability of their systems situation. So like, we want this to be great. We want this to work for you and this can be a beautiful relationship. So, but if you are ready to transition to a paid plan you can either just click that widget or use the gear icon and go to the account and billing page and then here you'd click boom upgrade my account you'd be brought to this page if the trial disables and then you log in next and you're an admin you'll see, oh, that your trials ended and you'll be magically brought to this exact page. And then this is where you can check out so you can adjust some of the details. So if you do not want the time clock and attendance that can be toggled off here. If you know you're gonna be using when I work you're like, oh, the trial was awesome. I love it. We'll definitely give when I work 12 months of our attention and see if we still love it in 12 months. And you know that you're not gonna be doing many big changes and like employee numbers or anything. Like you don't have a like a seasonal business is what I'm getting at do an annual billing and you can get 5% discount compared to the month to month. So you can toggle that on, click check out and this is where you enter your billing information. User spots are batched in increments of five and this was they used to be in 10 but we brought it down to five based on user feedback. So I'm telling you it wasn't just blow and smoke saying that we listened to our people. But yeah, we do. So it's a subscription based service and then part of the determining factor of the subscription price is how many people need access or need profiles in the account. And so instead of like the bottom line changing for every time somebody's profile gets added or archived we've just decided that like batching them and like increments of five right now is just the best way to do that. So if you need to add more if you're trying to add an employee and it's like, oh, you're at your limit and you're an admin it'll bring you to this page to adjust the user spot number. When you're checking out if you are like I only have six profiles in here why is it only letting me pay for 10? Like you're not paying for your active users you're paying for an amount of user spots to accommodate how many people you need in your account. So I just wanted to clear that up. But once you get all that information in there set the appropriate settings here you click purchase and boom you're on a paid plan you're part of the when I work family officially you can chat with our customer care. Yeah, it's a start of a beautiful relationship hopefully. So Marie let's do one more question so we can get these people back to what they need to do on their end or connecting with us on the onboarding team with any more questions than maybe we didn't get to here. Awesome, I'd really think that a couple of people would enjoy going over the availability tool how employees can have that and then how you can see it on the schedule. Perfect, that's a great one. You're like, what can I say that won't make Tori talk for 20 minutes about it? No, I love like I'm serious I really do like when I work I like we use it on our team to clock in and everything so we're not only do we talk to people about it and want them to get familiar with it and love it like we also use it. So like this isn't again we're just, I don't know we're all humans and we're all just trying to do the best we can I think when I work's awesome I'm not lying to you it might not work for everybody we know that it doesn't fit all business needs but darn it I think we're pretty close to fitting most needs so please ask any questions there are no silly questions especially directed towards the onboarding team so availability question or availability so the availability feature it's just a way for employees to communicate when they prefer to work or not to work and so you can edit and view your availability by just hovering over your workplace or your profile picture and clicking my availability and then if you're an admin or a manager on this page you can select anybody in the account to view and add their availability you can see I don't have any preferences here to add a preference it's pretty straightforward it's a lot like creating a shift there's also different options for whether it's all day preference or like a whether it repeats every day week or one to two weeks so there's a lot of customizations so let's add one right here so all day let's not make it repeat and let's make it for this Friday and then let's do a partial preference so this is not we're actually gonna do so the last one wasn't unavailable to work and now we're gonna do I prefer to work and just do partial preference and then now let's look and see what it looks like in this scheduler so that's how like an employee from the web app or you as an admin adding it for an employee would look like and then let's go see all right so Monica just entered that she's unavailable oh no and that she is available on Saturday and so you'll see when somebody's unavailable you're gonna I'm actually gonna change the shift colors just so that's more apparent because when they're gray it blends in a little bit so yeah you can see that it makes it very apparent that hey this person is not available for that shift so if you were like assigning that shift to be very clear that like they can't work why you see the thumbs up there is because she's qualified for that position so the thumbs up is about position qualification or tags qualification and not about availability so partial day preference just kind of shows a little tag in the corner there and if you hover over it it'll see 9 a.m. to 5 p.m. is when she says she prefers to work on Saturday so there's a quick overview of availability it's also very manageable and I don't know if we spent a ton of time in our general or in our settings here but I do wanna just highlight just how to adjust that so like if you you can toggle the availability preferences on or off if they're toggled off that doesn't mean they disappear it just means that only higher access level users in the account can view add or edit availability preferences for employees they wouldn't be able to add or edit their own preferences so you can toggle that off whenever you want you can say I don't want them to change their availability the day before a shift and say oh I wasn't able to work there why'd you schedule me you can create a day's notice required for unavailable changes for that purpose so boom availability Marine is there anything I know we're about six minutes over and we still have people here so you must have wanted some overtime questions I'm glad you guys are still around Marie is there anything else you wanna highlight or that we should highlight I think we've gone over everything that most people wanted to I was able to type out some answers that we didn't get to so I think we actually got to everything but in highlighting how everyone can get in contact with us in case their question wasn't answered or if they have another question that'd be great for now too yeah so I wanna just highlight this one time cause I'm somebody that can drift off in the middle of a webinar and miss some important information so repeating myself is never a bad thing hopefully for you but yeah so if you wanna talk to the onboarding team before or during your trial this is the best way to do it is from the web apps send us a message we will if we're not live at that time you'll get you should get a little note that says hey we'll be back at 7 30 tomorrow or we'll be back in an hour if there's like a company meeting or something we're usually around guys so when I say this I'm just trying to let you know that in the rare instance that you're not able to get a hold of us that we will respond as quickly as we can the next day because we like helping people and we like sharing the awesomeness of what we perceive as the awesomeness of when I work to as many people as possible and I wanna thank everyone again for just showing up regardless of where if this is the end of our relationship and you're not gonna chat with us and we're not gonna talk like just the fact that we're all here for 35 minutes connecting on a common cause is pretty cool and when you think of the scope of the world right now and it seems that so many places are divided and falling apart so we just came together as human beings for almost 40 minutes and just kind of had a common goal we all wanted to just learn more about each other and about when I work and about something that can make your job easier hopefully and we gotta talk about that so that's special regardless of where this goes so I just wanna thank you all again for showing up and for checking out when I work and extend an invitation that if we didn't answer your question in the way you were looking for or I misinterpreted something Marie said or whatever we are still here and you could probably chat with both Marie and I in like 10 minutes when we're online after we finish up the webinar here so you all are great I'm excited that you're interested in when I work and I hope that I get to chat with you at some point in the near future.