 What's up internet? We did a video a few months ago regarding yung experience namin sa Returns in Warranty. Sina ba yung mga brands na may mga items na may madalas masira? Looking at yung Core Liquid 240R. Or sinabay mga brands na kumay masira na okay naman yung RMA process nila. Mabilis ma process, okay kausap. Muka marami na tulungan yung video na yun, but this time we decided we can do even better. Dati kasi in general namin namin kung nento o itong brand na ito okay o itong brand na ito medyo madalas masira. For this video, hinilungkut talaga namin lahat yung sales data namin. 4 years worth of sales and RMA of items bought, of customer complaints at tinali talaga namin. For example, nakabili na kami ng over 600 csonic PSUs. More than 100 MSI GPUs, more than 400 Corsair PSUs. Dandaan namin mga items sa nang bilina. And ilan ba yun bumalik sa amin? Ilan ba yun na kailangan ipa RMA? Ito yung true test of a brand. Hindi yung mga Chase Mees, kwenta-kwenta lang sa Facebook na oh okay itong brand na ito, ito hindi. This is based on real hard data. Out of hundreds of items, sine yung mga winner, sine yung mga bulok. And actually sobrang galing, may ibang brands kami, may ibang items na kahit ilang daan na ilang hundreds of items sold, may mga flawless pa rin, wala pang bungabalik. Pero bago nung, siguradong hindi masisira yung Windows keys nung sponsor natin. This is, post 90 kailang na Windows. Pero saan ko hukuan nang legit Windows? Daming options, daming prices. Aka nito. Gudi na lang, may cdkeyovers.com. Wadalilo ang order. Search for the software you need. Add to cart. Daan ka sa payment options nila. Wala pang 5 minutes. Finished. May legit, working cdk na para sa Windows mo. Gamitan lang awing code para makakuhapan ng discounts. Kaya kung nagahalap ka ng legit, mura at original software. Check out cdkeyovers.com. Let's start with everybody's favorite component, GPUs. And our primary supplier for GPUs is either MSI or Gigabyte. Starting with MSI, we've sold 129 MSI GPUs. Kasama na yung NVIDIA, kasama na yung AMD doon. And you know how many have failed? Dalawa lang. That's a failure rate of 1.5%. Sobrang liit lang nun. Very good. For those of you wondering na, ay bakit may nasirapa? Wala talagang brand the 100%. Or, meron actually later in the video, but we're saying na wala talagang perfect all of the time. And 1.5% is already quite good for GPUs. Kumparam mo yung failure rate ni Gigabyte. Again, one of the primary brands that we sell for GPUs. For Gigabyte, we've sold even more. We've sold 141 Gigabyte GPUs. And 7 have failed. That's a failure rate of around 5%. Much higher, noticeably higher, kumpara doon sa MSI. We still carry Gigabyte GPUs. Usually, maasahan mo yung performance nila. And their price is usually better than MSI. Yung na, kumalas mo lang na kasama ka doon sa 5% failure rate. Mabinesan lang kausap yung brand. And perhaps you should consider getting the GPU from Astor na alam mo na no BS warranty. Astor like hardware sugar. Moving on to motherboards, we have the same two principal suppliers, MSI and Gigabyte. For MSI, we've sold a whopping 417 motherboards with a failure rate of 10. So that's a failure rate of around 2.4%. Still very good. And MSI really is one of our principal go-to brands para sa mga motherboards maasahan mo nila. Moving on to Gigabyte, we've sold slightly less, but still a lot. We've sold 388 Gigabyte motherboards. Yung nga, iba-ibang form factor for Intel, for AMD, yung total na yung 388. Yung nasira lang doon pito lang. That's a failure rate of around 1.8%. So lower than the MSI rate, both MSI and Gigabyte motherboards have a very low failure rate. Personally, I do like Gigabyte for their motherboards in my personal experience. At ginagamit ko rin sa personal rig ko, Gigabyte yung MOBO ko. And it seems to have been borne out by our shop data. Mas kawanti talaga yung nasisira na Gigabyte motherboards. But both brands, 1.8% to 2.4%, even that small difference, actually margin of error nalang yan, both MSI and Gigabyte, based on our data, you can rely on them for motherboards. Moving on to component, hindi mo talaga dapat tipirin. For PSUs, you should really try to get quality. And Corsair is a well-known brand, but today live up to their reputation. We've sold 451 Corsair PSUs, only one has come back. Isa lang yung failure rate niya. That's a failure rate of 0.22%. So say what you will about Corsair, hindi naman sila gumagawa nung sarili nilang PSUs, they just have somebody else manufacture it and then brand it as their own. But whatever their quality control is, iba-ibang models to wa, yung 451 niyan spans a large spectrum of their product range from their CVs, their RMS, their HXS, and only one has come back. So medyo mahal si Corsair, pero maasahan mo siya. Next brand is Deep Cool. Itong Deep Cool, actually, we've only sold one particular model, not this one, yung DQ750 WM2 or something like that. We did a review video on it, ililing ko dito. But we like that PSU so much na we started carrying it in the shop and dun mo malalaman na two na yung mga reviews namin, kasi ginagami talaga namin in the shop after if we really like the item. And for the DQ, we haven't sold a lot relatively, pero medyo marama-rama na din. We've sold 46. You know how many have come back? None. Zero. Flouless. Itong first product na, may mention ko sa video na to, na spotless yung record, wala pang bumabalik sa amin. Granted, 46 is not a large sample size. Mas maliit siya compared to the other brands and other products that we've talked about. But definitely so far so good. And I'm really impressed actually with the quality of the Deep Cool PSU. Especially kasi mas mura siya. Yun yung maganda finding brands na, hindi pa ganun ka-sikat. Sikat naman sa Deep Cool, but for other products, not really for PSU, see it. Yun yung mga tinatawag mong diamonds in the rough or yung mga secret brands na, sobrang okay ang quality, pero since di pa sila ganun ka-kilala, may jamababa pa yung price. And that fits perfectly the DQ Deep Cool PSU. Flouless so far. No blemish on its record. Moving on to Cooler Master. Cooler Master is another brand that we like to carry for PSUs kasi hindi pa sila ganun ka-sikat for PSUs, pero medyo okay actually yung quality and the price is usually good. Although in the past three months, tumahas na rin yung price yung mga to which is a bit concerning. But anyway, we've sold 157 Cooler Master PSUs. Only three have come back and that's a failure rate of around 2%. Still very decent. Malay yung malayo dun sa 0.22% failure rate ng Corsair. Pero Corsair naman talaga yun. 2% failure rate is generally not too bad. And so we still recommend Cooler Master PSUs especially kung machempohan mo na okay yung price. Finally, we've saved the best for last or at least yung pinakasikat for last. Cisonic is right up there with Corsair in terms of brand awareness and yung image ng mga tao na reliable ba siya. And it's our most popular PSU brand. Nakabenta na kami nung 644 Cisonic PSUs. Of those 644 PSUs, only 12 have come back and that's a failure rate of 1.8%. Nagulat ako dito. I mean, 644 PSUs is a staggering number at least to me. Well, four years na rin in operation hardware sugar. 1.8% is actually a very good failure rate. Although as I've mentioned in the previous warranty video, Cisonic medyo magandangan yung reputation niya but we find them to be a little shaky and the 1.8% failure rate does kind of reflect that. I mean, malayo siya dun sa failure rate ni Corsair, for example. So still a quality brand and definitely we still carry it. Actually, we dove even further into the data kasi napansin namin based on our experience as well as yung reny report ng mga customers namin. Yung mga bumili from outside because we do do that also. Kung may problema yung computer mo, you can bring it to us. We can try to diagnose it kung hardware by problem or software. So napansin namin na in particular, itong model na to yung S123, maraming nakakaproblema dito. So nag-deep-dive talaga kami sa data. Inisip namin, what if we remove just the sales of this S123? Gaganda ba yung failure rate or kung baka bababa ba yung failure rate kung tinanggal lang natin yung S123? Ito ba nagpapabigat sa Seasonic? Is it bringing down the score of Seasonic? So out of those, 644 Seasonic PSUs, 137 of those, S123 yung nabenta namin. And out of that 137, dalawa lang nag-fail. So it's a failure rate of 1.5% or so. Medyo in keeping with the average failure rate of Seasonic in general. So yung initial theory namin na pampabigat tong S123 because as other people have reported in the comments, hindi si Seasonic yung gumagawa nito ang PSU na ito. Someone else makes it and then Seasonic rebrands it as their own. But based on the data, that doesn't seem to be the case. The failure rates of S123 seem to be generally in line with the failure rates of the other Seasonic models. Seasonic is still a good brand, but considering its reputation in the marketplace and nabangit kong ato last video, we're a bit surprised na medyo matas yung failure rates compared to the high status we normally or I usually associate with Seasonic. Moving on to cooling. Sikat na sikat ngayon yung mga AIOs or ito yung mga water cooler na madaling e-install all-in-one na siya. But a lot of people are still concerned, especially kung nag-build ka dati tapos bago lang tong AIO for you. Inisip mo, good idea ba yun? Papasak mo yung isang component na may water along with all of your other expensive components, yung CPU, yung GPU kumabasayan, game over na yan. So we do get customers concerned about leaks, okay ba yung mga AIOs? Let's take a look. And one of our popular brands is NGXT. Ito yung most popular brand namin for AIOs. We've sold over 154 NGXT AIOs. At makita mo naman kung bakit? I mean, sikat yung NGXT for okay in performance, pero in particular yung aesthetic nila, sobrang linis, sobrang ganda. And they have that LCD screen with the Z-Series. Although, sin-DC lang yung unang naglagay nung LCD screen sa AIO, I think that honor belongs to ASOS. But anyway, NGXT AIOs are very popular. 154 sold, 6 have come back, so that's a failure rate of around 4%, which is a little high. But to be clear, yung failure rate hindi yung nag-leak, nag-fail lang yung pump in a lot of the cases. Sometimes it's RGB, most of the time it's pump failure. So nasira nga yung AIO, pero at least di naman na damay yung emang parts. Pwiel, pwiel, pwiel may damay yung CPU. Kung di mo napansiyin in time, tad overheat lang siya nung overheat. But at least, nothing leaked. 4% is a bit high for NGXT, tapas yung concern ko lang, at least sa atin, medyo mabagal yung RMA process nila. Yung gusto nung NGXT, talagang pinapadala pa dun sa China. Medyo mabagal yung pag-release nung new item for replacement. So NGXT is popular. We still do carry it in the shop. Dami na gahanap. But the failure rate is a bit high, especially compared to some of our other AIOs. For example, like the Corsair AIOs. Corsair, another brand na sikat for its quality and for its aesthetics. Although we haven't sold a lot of these guys, 42 lang. So yung sample size natin, not as large as some of the other brands of AIOs that we've sold. But out of those 42, ilang bumalik. Wala. So it's another product with a flawless track record. Wala pang bumabalik sa amin na Corsair AIOs na pump failure or leak or anything like that. So yes, 42 is a smaller sample size, but definitely an impressive record. And actually ito yung dream AIO ko. I currently have an NGXT AIO, pero second hand. And if I were to upgrade, I really do like the aesthetic and the performance is quite good also of Corsair AIOs. Inyong nga, reliability so far 100% sila. But most of these brands, NGXT and Corsair medyo mahal which brings us to deep cool. Yung maganda sa deep cool, reliable AIO brand and very good performance. If you've been looking at our reviews, we've done a bunch of reviews of the deep cool AIOs. LS series, LT series, even their older series. So obang ganda talaga ng performance sila at a very good price. And one reason for that is this is a custom pump design. Yung deep cool mismo nag-design and gumagawa nung pumps nila compared to NGXT and Corsair where they have to license, they just get another company's pump, they license it and then they produce it as their own. Yung deep cool talaga, in-house yung pump nila. And for deep cool AIOs, we've sold 149. So sobrang lapit na lang malalampasan nanya yung NGXT tali namin. Out of those 149, ilang bumalik, wala. Zero, another flawless product. It's kinda amazing. 149, wala pang bumalik sa amin. And when we get a deep cool AIO and we review it, the performance is there and we can reliably say na talagang quality siya. Yung nga, based on our data, nabenta namin, 149, wala pang bumabalik ni isa. So props to deep cool and again, the value proposition is just so good. Performance is great, price is also great. So there are a lot of AIO brands on the market pa rin take away dito, hindi kailangan sobrang mahal para maganda yung performance. Hindi kailangan sobrang mahal para maasahan mo talaga siya. Kaming up on our last two categories and the second to the last category is RAM. Our best seller is G-Skill. Nabangit ko actually sa last video na medyo I find the failure rate of G-Skill a bit high. Quality brand nga siya. Yung perception ko, it should fail less than what we were seeing. Although mali yung impression ko na yun. Based on the data, actually sobrang baba ng failure rate nung G-Skill. And that's what's nice about actually diving into the data. Yung yung yung hindi tayo puro assumption lang, puro impression. It's hard to argue with the numbers. We've sold 601 G-Skill RAM kits and only four have come back. That's a failure rate of 0.66%, less than 1% yung failure rate nung G-Skill. So I have to say sorry to the brand, yung yung last video nabangit ko na feeling ko parang medyo matasya for what it should be. But I'm eating crow now based on the data. 0.66%, less than 1% is an excellent failure rate. Again, it's hard for me to imagine more than 600 kits na namin na benta of G-Skill. But the numbers don't lie and props to the brand. Excellent failure rate. G-Skill, though, is a bit expensive. So we do carry a lot of team group rams as well. Team group is usually a better value option. They're generally cheaper and the performance is also good. When you say it's cheaper, a lot of people wonder yung automatic na reaction is ah baka hindi ganung kaganda kasi mas mura. We've sold 179 team group ram kits and only 2 have come back. That's a failure rate of 1% or so. That's a very excellent failure rate. Maasahan mo naman si team group even though it's generally cheaper than G-Skill. So these are two best selling brands and it's nice to see na parayo silang mababa yung failure rate. You have a more expensive option and you have a more affordable option. But both of them are both very good options. Last category natin is NVME SSDs. Quite a popular option dito sa shop because they're faster than SATA SSDs. Direction na sila sa mother board and they're smaller. So they have a wide variety of advantages over different kinds of SSDs. Yung pinaka popular na brand is for sure Samsung. Mahal yung Samsung. There's no going around it. Expensive talaga siya. But we've sold 257 Samsung SSDs that covers both SATA and NVMEs. Ilang bumalik wala pa. Ni isang Samsung drive bumalik sa amin. So another flawless failure rate. Zero percent. Wala pang mga balik sa amin. Yung I've mentioned before na Mahal yung Samsung. It's true but you really pay for what you're getting for. Speed, reliability. Samsung SSDs can't be beat basically. Yun yung perception ng brand on the market yun din yung nakikita natin based on our sales data. Out of 257, none have come back. But if you're looking for a more budget option, we also sell a lot of Team Group and NVME SSDs. And we like Team Group because they're reliable at a much cheaper price than Samsung. And they are quite popular in the shop. The sales rate is also quite high. We've sold 243 Team Group SSDs. Only three have come back. That's a failure rate of 1.2 percent. Very minimal. Kaya nagulat nga ako dun sa comments nung previous video, may isa nagsabi na di siya naniniwala sa Team Group, yun nga budget siya, palaagin na sasira. And again, that's not what we see in our data. And palaagin kung inuulit sa video na to, yun yung maganda sa approach na to because it's hard to argue with data. Ito yung numbers namin. Ito yung mga nabenta namin, ito yung mga bumalik. And it's not like we make the warranties hard. Alam mo dito sa hardware sugar, no BS warranty. Ang item na nabenta namin sayo, talagang papalita namin yan, either brand new or we're gonna find some way to replace it. So we don't make the warranty process hard. If anything, dapat mas matas pang ng return rate sa amin kasi hindi namin pinapihirapan si customer. And yet, in spite of madali lang magbalik sa amin, mababa parin yung failure rate ng Team Group. And yun nga, yung other flawless brands, other flawless components that I've mentioned. For sure, limitations of the study. Baka may mga items sa nasira na hindi na binalik sa amin. Baka inisip out of warranty na or tinatamat lang. For sure, hindi pa to 100% accurate yung failure rates na rin nireport namin. But based on the best that we can do, the base on how we can collate and gather and analyze the data, ito yung mga different brands and ito yung different failure rates, I hope na katulong to in determining yun nga, anabang brand okay for GPU, anabang brand okay for NVMEs. I'm sure maraming mong tatalong sa comments but hindi kasama si Kingston sa Ram, but hindi kasama si Palit sa GPUs, but hindi kasama si Astrox and Motherboards because we don't have the data, guys. Yung data-driven tayo, I've only included here yung mga brands na may significant sample size tayo. Yes, we sell Palit, yes, we sell Zotac, yes, we sell a lot of different brands. Pero unfair naman yung include yun kung let's say 20 lang na benta namin ng AIO, tapos out of that 2 bumalik. I mean, that's not a good sample size. It will skew the failure rates pataas. So para patas talaga yun laban, we only included brands that we have a very good sample size to show. And yung nga, I hope na katulong sa inyo but whatever brand you buy, again, be sure to get it from a store that is reliable and that hindi ka papahirapan sa warranty. And if you've been watching our videos, you know which store it is. Thanks for watching. Paminsan may nagtatanong kumikilala ba kaming computer shop na trusted yung hindi ka lolo ko hin? Actually, meron kaming full service PC store ang hardware sugar. Nagbabenta kami ng PC components. Nagbabenta rin kami ng fully assembled rigs. We clean computers. Kasama na rin yung excellent cable management namin and CPU cooler repasting sa cleaning. We also clean and repaste GPUs. Nasamakati yung physical hardware namin. And you can also buy from our site www.hwsugar.ph na 100% palaging up-to-date yung inventory dun. Kung instock yung item sa amin, available yung sa site. We also ship nationwide. Thanks for watching and maybe one of these days, makita tayo sa shop.