 The COVID-19 pandemic has highlighted the importance of crisis communication in addressing global health threats. Inadequate crisis communication can have dire personal and economic consequences, and research shows that constant news feeds related to COVID-19 infection and death rates can increase the risk of mental health problems. Media reports that include infodemics regarding the influence of COVID-19 on mental health may be a source of adverse psychological effects on individuals. Unfortunately, media and news organizations have played minimal roles in battling COVID-19 infodemics, with common refrains including cure-nome conspiracies, false Chinese virus narrative, and disinfectant cures for COVID-19. This paper identifies ways that legacy media reports on COVID-19 and social media-based infodemics can result in mental health concerns. Possible crisis communication solutions include a fact-based, person-centered, and collaborative response to COVID-19 reporting, focusing on the core issue of how to slow or stop COVID-19 transmission effectively. This article was authored by Jiahui Su, Dean MacDonald, Jun Wen, and others. We are article.tv, links in the description below.