 Good afternoon or let's say good morning, good evening, well, depending on where you are. My name is Martin Nietzsche and I'm your host tonight or treat today or today in the morning, whatever you want to have me. And I'm very happy that you are here. And we will start in, let's say, one or two minutes. I see that a lot of people actually are coming on just now and as you are coming from all over the world, I think it would be great if you do what Abby just did and just say hello in the chat and tell us where you are coming from. I want especially somebody coming from Tuvalu, from the Bahamas or let's say from, I don't know, from somewhere else. So where are you coming from? Please tell us in the chat. Saudi Arabia, I like that one. That's interesting. Laro. Okay, it is, I'm not in the middle of time to go. South Africa, Aruba, Aruba was the one I was missing. So Abby, the next thing we are doing is a hybrid event where we have to be on Aruba and everybody else can stay where they are. So, but we have to be there. Exactly, that's what we are doing. Morocco, I was in Morocco some years ago. It was a fantastic holiday. South Africa sounds nice, Bhutan. That's one of the countries I haven't been to. I would like to go there as well. So it's again, we have Asia already, we have Africa already, we have Europe, we have the Americas, but now we need, well, we don't have Australia and New Zealand yet. It's probably quite late in Australia and New Zealand. So maybe they are excused. But we have Laos, Laos is good as well, Bhutan. And Cambodia. Cambodia, Cambodia is one of the countries I want to go as well. I've been nearly there, but only nearly. So yeah, it's fantastic. So everybody, I think it's great that you're here. We are already, well, we have a good number. We have more than a hundred registrations today. So a good number of you is here. And I think that we really have an interesting topic. So I would say, Alexander, you should start. Hello to everybody. Good morning, good afternoon, good evening, wherever you are on this nice globe. We are very happy to see you here for our next payments dialogue. If I just said globe, that's a good point because for the first time, this time we are not using click meeting, we are using Zoom. And there's a good reason why we are using Zoom because today we will have a civil tennis translation to English. Well, you don't have to translate me. I try to speak at least some English, but we will have a simultaneous translation to French because part of our today's presentation will be in French, will be translated into English. And everything else which is said in English will be translated to French. And I said, globe, if you want to not hear me directly, but you want to hear the French translation, you click on your globe at the bottom of your screen, out of the window and there's a small globe icon. And if you click on that one, you will see that you can have no translation so you hear whatever you hear. So if you're speaking English and French, everything is all right for you. Or you can click on English or French to get the translation. So easy for you. Interesting for Alexandra and Djibouti and me to try to do this in two languages, but we will try to do our very best. So that was just for the beginning. A nice hello to everybody. We are very happy to do that today. And what we'll be doing today, well, to be honest, we are going a little bit deeper into the international money transfer topics. We already started to discuss them a little bit in our last two sessions, but now today we are going really deep into them. Before we are doing this, I would like to ask Alexandra as our program manager for the financial services program of the UPU to make a short welcome for the UPU. So, Alexandra, over to you. Thank you, Martin. Good morning, good afternoon, good evening to everybody here from the UPU. I'm really glad that all of you could connect and that we will be able to have a nice session. Interesting one for you. We will do all our best for that. So, Martin, so now jumping into the presentations, the payments, a bit of the background we had, especially as being at the UPU, we have a long story, history. So payments evaluated during time. First, the first ones and started in the 18th century, which were stable until the mid of the 20th century. Actually people would go to a post office filling in a form, which would then be sent by letter mail to the destination of the beneficiary. The beneficiary would get it at his address, go and then go and collect it at the nearest post office. With time in the fifties, when computers started to be more efficient, more power, had more power of processing. First, the materialization of the former many orders or wire transfers were done. These was mainly in banking business at first. So the main, which was not accessible anyway to the less wealthy people. So if you were on the bank rise, you would not be able to send money abroad and paper-based money orders continued throughout almost the eighties. Actually, we still have some at the UPU, believe it or not. With democratization of IT in the late seventies, beginning eighties throughout the eighties and nineties, money transfer operators started to come up with centralized databases, which were connecting the agents through their IT network and as such being able to transfer money through IT systems. This also was part of our evolution at UPU with the given point in time, we started to develop also our systems and dematerialize to the money order back in the late nineties, fully electronically. So the transfer over the letter mail was not anymore there. And there actually I can tell a little story that in the beginning, at the very beginning of my working at the post, our backup plan was if the IT would not work, we would use the paper-based money orders to as a backup plan, as a security. Then nowadays payments in the beginning of the 2000, mid 2000, 2005 around there, more payment service started to evaluate more. Mobile and car payments are today a reality started then and actually now we are driving to peer-to-peer payments where the digital distributed ledger technologies and blockchain based on blockchains and other advanced technologies are the basis for those payments along with cryptocurrencies which are not anymore bound to any fiduciary currencies. So these are movements that we are seeing now in the future will tell us what will be happening with those peer-to-peer payments. So with this late evolution in the past years especially, questions started to have to be addressed like what will be the future of payments in the payment industry? What is the customer behavior in relation to those who can afford that, who can do it and to find seek some possible answers? These are questions that we try to tackle in previous dialogues we had and here Martin I give over to you for the next one. Thanks Alexander and I think that we really had a good sessions over the last month. So in February we started with a very interesting one about the future of payment payments. I remember that we had Norbert Gerker from Japan as our speaker and T, well I would say he challenged all of us a little bit because the amount of information he gave us in that session was really, really high and we all had to be on our toes to really get what he was saying and he gave us a good overview of all the especially technology changes we are just all feel in some way but coming from a strategic side that one was really interesting. And in March we had a good talk of Sergei Dukalski and me about the evolution and revolution of the payment systems. Most interestingly I think from a consumer's perspective because we all look at that normally from a company's perspective, from our own company's perspective but if you look at that, what is actually evolving and revolving at the moment it's very interesting to see that from a consumer's perspective. And today I would say we are bringing both of these things together. We are bringing the overview from how is international money transfer done in a modern way but how does this work for the consumer in a simplified way together? And we will have a presentation from Alexandre about how this is done with post-transfer and then we will have a presentation from Djibouti. They will tell us about how they implemented this system in Djibouti and we will have some final overlook about the technical components of this with Alexandre. Saying this, the name of this series is payments dialogue and not payments monologue. So while we are telling you a little bit about international money transfer in the next half an hour, it would be great to get into a dialogue with you. To be honest, the dialogue means always at least two people. So we could try to get a dialogue review but we need you to get a dialogue with us. So whenever you have a question, please write it down in the chat and we are happy to see your questions in the chat. We might even later on make a question and answer session and you will be able to ask your question in person if you would like to do that. So we are happy to get your questions so that we are getting in a dialogue which is very important for Alexandre to me and me not to only tell you things but to hear a little bit from you and your challenges as well. So saying that, Alexandre, I would say let's go into your topic about post-transfer and how you develop the post-transfer trademark over the last years. Thank you Martin. So the post-transfer trademark, as many of you know, the trademark of the UPU for Postal Payment Services. A bit of a history, it was created back on a decision of our councils in 2013. It was a quite long journey with the creation of a post-transfer logo first and also the purpose of this trademark and the UPU reacted on this is when you were coming back to what I was saying before regarding the history on money orders, paper-based money orders, then you would not need a trademark actually because you just would need to know that the post is doing it. You would go and fill out the form and the one who receives it would go to his post office as you would know that it's the post office trading it. With the dematerialization of transactions, of payments, when you send a payment to your beneficiary you'll have to know where to go. So there the trademark becomes much more important and this was why the decision was taken in the direction of the UPU to create this trademark for the benefit of its community. So we started with the creation of a post-transfer logo. It was not easy, believe me. And if you see the logo it's the chain or two hands put together in with the colors of financial services of most financial services around the world, the blue and many are yellow or red so that why we integrated the orange. So then after this, the world-wide registration of the trademark started, there are some centralized systems which after have to be also confirmed by each country anyway. So this is a quite a process. And then we created with us the postal payments, first the post-transfer group and now called postal payment services user group which is tasked with the development of the post-transfer, not only the trademark but all the payments that go along with it. This group was also in charge and with our support developed all the development materials and proportional materials that go along and I will show you in short. In parallel to have a quality of service and as you know, it's a chain as in our logo. The weakest chain is the quality you get in the chain. So if you want to have a good quality you have to be sure that this is throughout all your network. So the quality of service standards and tools were developed to support this. And finally, we came up with a deployment of the trademark a few a couple of years ago. So this is also still in progress with the countries joining every day. The postal payment service user group as I was managing the payment services within the UPU is supported by our financial services team at the UPU, of course, with quite interesting results. So countries in all regions are joining and adhering to our trademark. Many of them have to rebrand their payments naming. So from prior used names like money orders or one done electronic international or IMO or whatever they were called. So they have to do this effort to change which is a big effort to change their, all their look and feel of their payment services, they are offering under the UPU. So some early adopters, we have Djibouti, Senegal or Modova. With Djibouti, we will see what they did in the past few years later on. This postal payment services user group is all constituted by members, of course, of designated operators or countries of the UPU. It's free and those that are members to this group have can use the trademark for free. It's included within their membership. All the others that are not there can of course use it also but there will be some license costs included allocated to it. The support and development of the turret mark was done also by the postal payment services user group by creating all the promotional material, the videos I will be showing you in short and also the exchange with partners and many more. So some of the promotional materials that were created, we have for instance, the cover of a flyer or a poster. Those that wish to use the post-transfer trademark in our community, they have access to a few images, they can customize it, we support them in doing these merchandising and promotional materials. We have examples of mobile payment solutions which integrates the logo where we also provide the front screen or the logo in the USB key other merchandising as well as some flags or identifiers for the location where you can find the place where you can transfer over post-transfer, use post-transfer. So the group has also created this explanatory video. So we have two of them, one is for the operate itself and for more institutional use, while another one is more created to be used vis-a-vis customers. These videos are available in English, French, Spanish and Russian already. They are customizable to any other language and we will be happy to support you in doing so. So if you bear with me, I will be playing the first one in English. The second one, the customer one, I will be playing, the video will be in French so that our audience in French will be having also this experience. What is post-transfer all about? Post-transfer is a global postal money transfer service based on an international treaty established by the Universal Postal Union. It allows consumers to send and receive money internationally. Technically, post-transfer links posts or other designated operators to the UPU's international financial system, a high-quality software application designed for the real-time exchange of international electronic postal money orders. Commercially, post-transfer is a complete business opportunity and a trademark for the provision of globally recognized and trusted electronic postal payment services. How does post-transfer work? A customer deposits money to send abroad at a post office or via the internet or a mobile device. The payment is sent via the secure UPU money transfer system to the destination country. The beneficiary in the destination country can collect the money from a local post office or through various other channels. Additionally, domestic payments can be provided and partners such as e-retailers can be integrated into the network as well. What makes post-transfer unique? Post-transfer is affordable. It has very competitive prices and has no hidden fees. The post-transfer service is accessible in more than 100,000 branches in over 50 countries, and this is growing every day. All transfers are sent via our reliable and secure platform. Post-transfer is also fast. Funds are received within a maximum of two hours, guaranteed. Finally, post-transfer can be easily implemented and enables partners around the world to offer a state-of-the-art money transfer service to all its customers. Join the post-transfer family now and offer an innovative online payment service for everybody. Post-transfer, your trust counts. So back again, I hope you could hear it well. I enjoyed it for sure. I always enjoy them, and now I will be playing the one for the customers. You're looking for a quick way to send money to your family or friends abroad? With Post-Transfer, the post-transfer money transfer service, you can send and receive money internationally. Simply go to the nearest post office, show your identity card and indicate the name of the beneficiary and the amount you want to send. We will give you a transfer code, then indicate the transfer code to the beneficiary. The payment will be available immediately in the destination country. This one will only be returned to the nearest post office and find its identity to receive the money you sent it. It's as easy as that. Post-transfer is affordable. There is no hidden cost. The amount you send is received by the beneficiary. No deduction. The post-transfer service is available. It is offered in more than 100,000 contacts and more than 50 countries. And the network doesn't stop spreading. All transfers are made thanks to our viable and secure platform. And Post-Transfer is fast. The funds are received in two hours' warranty. Try it. Post-transfer, your trust, first of all. So these were the two videos that we had for you. Of course, this one for customers, cash-oriented. In many countries, we have the ability not to go to cash-in or cash-out. In cash, you can do it through your mobile and smartphone devices. So it depends, of course, how they have set up the system. So, Martin, back to you. Thanks, Alexander. I think that was a good and interesting presentation about what is possible today as a post. And I think there's a big business chance of opportunity in there for a lot of postal operators all over the world to use this as an offer for their clients. I already told everybody, so if you have questions, please ask your questions. We are happy to answer them. Well, Alexander is happy to answer them. I probably cannot answer as a moderator. But beside of that, if you do not have any questions yet, I would say, Alexander, let's go in the direction of our Djibouti presentation. Because they, as Alexander just told us, is one of the first users of this service. And we were very happy that Mohamed Alehi said that he will be able to present what they in Djibouti did about this service. That was clear until, well, two days ago. And then he had to tell us that he has to go on a sharp notice meeting in the ministry. And like it is in our world, the ministers are always more important than everybody else. So he really had to go there. But he did a long night, and he made a full presentation with a full voiceover. So we are very happy that he can share his presentation with his personal voice and his explanations. I just see that Osman is asking the first question. So we will answer that question maybe now. So he is questioning, is this only for international transfer can this be used locally as well? Oh, that was Jessica, not Osman. So Alexander, is the post-transfer also able to do payments locally? Or is it just for international payments? Yes, post-transfer. Well, we at the UP we rule over international money or transactions for international payment services. And post-transfer is for international. It was created for international. But of course, you can use it if you apply the license for the use of the post-transfer trademark. You can also use it for domestic purpose for your postal payments at the domestic level. I think when we saw presentation about the video, about the commercial video, that was told that you can use it, for example, locally as well to pay in an online shop. And that could be, of course, as well if you paid that one locally. Yes. The other question we had from Osman was about, what is the difference between post-transfer and IFS? I will answer that in French as he put it in French. The difference between post-transfer and IFS is, in fact, there's not much of a difference. IFS is the system, strict though, sensor that we use at the UPU for the transfer of money. As regards the post-transfer, this is much more than that. In fact, it is the brand for international money transfers. So the brand that is known by the consumers that is known by everybody when they want to send money, when they want to make international money transfers, or when you want to do that locally, money transfers are possible locally as well. But the technology, the underlying technology behind that to facilitate the transfers is IFS or the IFS applications, as well as other systems of centralized database that we use at UPU and that we might talk about in a little more detail a little later. I have a slide on that. That's the main difference. So post-transfer is the brand. IFS is the system behind it, the underlying application that supports these operations. But there's more than IFS. There are other systems as well. I'm sure we will answer more questions later on. So I would say let's go into the presentation from Djibouti. Let's have a short look at what Mohamed Ale is telling us. And then we will answer more questions and can get in discussion with all of you. OK. Thank you. Madame, mademoiselle. Ladies and gentlemen, I'm very happy to make this presentation to you to talk to you about the post-office of Djibouti as regards to the promotion of the post-transfer label or brand. Unfortunately, I'm not with you to make a direct presentation. I want you to other commitments. I would like to, first of all, thank Ms. Abibosa and Mr. Alexander Rodriguez, who have given us an opportunity to share with you our experience. I'm convinced that this type of exchange strengthens confidence between the partners in the post-office world. Now coming back to the presentation itself and the evolution of the post-transfer service, as regards to this service, it is very important to talk about the background. To tell you what the situation was before the implementation of post-transfer. So as you can see, looking at the slide, Djibouti post-office adopted in 1990 the International Money Order, MEI, this in the context of the postal telegram. This was the forerunner of post-transfer in fact. And then Djibouti post assigned a number of bilateral contracts with several countries, including France, Tunisia, and Madagascar as partners. Since then, we have encountered no difficulties at all. The system works wonderfully well. And now for the last 30 years, we have been using the IFS application, which was mentioned by Alexander a few moments ago. And we do the updating of this application, the IFS application, but apart from that, we have no difficulty at all as regards the use of this service. We have developed a partnership. Subsequently, we signed a number of contracts with several other countries. These are bilateral contracts. We signed a contract with Senegal in particular, as well as Morocco, Benin. And each time we chose the corridors according to the needs of the population of Djibouti. And the crucial element here with respect to the choices that we make is, of course, the diaspora. That is the Djibouti citizens who live in these countries. And neither the countries as well as the student population. This is something that is very important. If there is a large number of students in these countries, over then we target these countries. We open corridors as regards Djibouti. This is a very small republic of one million inhabitants. And taking this into consideration, we try and open corridors to be able to provide our services and to be able to serve our users. And the diaspora in particular, as I mentioned, as regards the Djibouti post, has been using the post transfer service at the national level and continues to do so. So this is used nationally as well as internationally. And I can tell you that the IFS underlying application works perfectly well. This is meant that we haven't had to develop our own applications or our own software in parallel. And this has enabled us to offer a high quality service at a very reasonable cost. All of the networks of the Djibouti post uses the post transfer service and its IFS application. And during the worst time of the COVID-19 pandemic, during this period, we worked very hard through its values, rather thanks to the post transfer service, Djibouti post was able to provide basic financial services to people, both citizens and refugees in rural areas, far from the major cities at a time when the entire country was under lockdown due to the COVID-19 pandemic. So the citizens were able to benefit from this service as well as the refugees that we have welcomed on our national territory. And during this period of time, the Djibouti post office in line with the principles of financial inclusion was able to distribute cash to a large population of refugees to 15,000 households from the UNHCR refugee camps of Aliadeh, Holhol and Markazi. It was also able to distribute pensions to 6,000 pensioners living in the distant regions of our country and the transfer of funds was also used for more than 8,000 public and private sector employees who wished to send part of their wages, their salaries, so to their families. So you see that there's a widespread use of this service in our country for various purposes. These are some pictures that were taken when cash was distributed to UNHCR refugees in the various camps I mentioned earlier, especially during the COVID pandemic and the lockdown where we set up mobile teams and these teams traveled to the refugee camps to be able to distribute cash to the refugees. And you can see that the post transfer brand or label is very visible here on this slide. You have refugees, but you have the post transfer brand that is extremely visible and obviously the refugees enjoyed very much the service provided to them. As regards the post transfer brand, as of the time it was officially promoted by the Djibouti Post Office and the brand license was signed in February 2019, we set in place a communication campaign to popularize this brand name. The people of Djibouti until then used to the old name which was the Express Money Order. And of course we wanted to make the population of our country more familiar with this new brand. And it is for this reason that we launched this communication campaign using various promotional materials in order to reach the largest audience possible. The objective of this campaign using posters on mail delivery vehicles, printing of Kakamonos and flyers was to get to all of the population of Djibouti to become more familiar with the post transfer brand and our users and clients in particular. Now what were the targets in this communication campaign? Will you have this information on the screen? There are direct and indirect targets. As regards to the direct targets, these are people living in rural communities or in areas that are difficult to reach when people living in faraway villages. Those types of users, that was the first target of the post transfer service. We also have as a target the civil servants and private sector employees who have family and parents living in faraway regions. The third target and here we're talking about the international component of the post transfer. Here we're targeting the parents of students who are in a country with which Djibouti Post has a partnership relationship, a bilateral contact contractor, namely those countries that I mentioned before and they include Senegal, Morocco, France, Tunisia, Benin and Madagascar. Aside from these three targets, we also have the Djibouti students and this is an indirect target. Why is it an indirect target? Because it is the parents back home in Djibouti that actually send money to their student children abroad. It is for this reason that we have designed or chosen certain countries and certain embassies to be able to take part in this work. So what was our advertising campaign? As I explained earlier, we used different media and we used different types of promotional material. We used flyers and posters on our various displays, leaflets and flyers were made available in all of the post offices. We also put up posters and we put stickers on all of our official post vehicles, so the pickup trucks, the vans, all of our vehicles, so that we made this trademark, this post transfer trademark, visible all over the country. We also used the radio and we used the national Djibouti radio to broadcast a specific message in the three languages of the country, French, Arabic, Somali and of course Afa because Somali and Afa are local languages. So in fact, there are four languages that are used in the country but there are two official languages, Arabic in French. So we used all of those languages. We also used the internet and more specifically, we used our Facebook account and on the Facebook account, every time we organized an outreach activity or we did anything that was related to the product or the post transfer trademark, we posted it, we posted messages, we posted videos, we posted information on these social networks. We wanted to share all of our news with our followers, those who follow the Facebook chain of post Djibouti. We also used other channels for promoting this trademark. For example, we placed leaflets in all the letter boxes and they were also sent to all the public and private partners that we work with and who've signed up to our customized delivery service. This is an example of the design that we prepared with our design team. We wanted to highlight the post transfer trademark and the product more generally and we wanted to make sure that we highlighted the new name for it to be recognizable. So as I said, it was sent out to everyone and it was posted on our Facebook page. There were also stickers placed on the side of our vehicles. This is an example of the vans that we use but we also have pickup trucks and service vehicles, cars on which we place these promotional stickers. This is an example of what we poke account of post Djibouti. This is the design that we came up with for our outreach activities. We wanted to make sure that the trademark is clearly visible alongside all of our usual visual representation. So as I said, it was a multi-channel, multi-media campaign and it was a way for us to promote post-transfer throughout the country to popularize it. I think that we've managed to raise awareness. Our outreach program worked well and our customers have started talking about post-transfer. They no longer say MEI and the post-transfer logo has now been added to our portfolio of products, as you can see on the slide. On that, I would like to thank you all for your attention. I've finished my presentation. I would like to thank Wormit for giving us this great presentation, even if it was only done while recording. He was very unhappy that he couldn't be here in person but he talked for a long time with Alexandra. So if you have any questions, I'm quite sure that Alexandra can answer them or if not, we will give them to Wormit and then we might be able to give you an answer a little bit later. Before we go into the question-answer session, I think Alexandra prepared one or two slides about the technical part. And as we already got some questions about the IFS and about the technical part of post-transfer, I think, Alexandra, over to you so that you can give us a little bit of background for this interesting technology. Thank you, Martin. So regarding technology, and as I was saying before, the background is the mid-90s, where our Postal Technology Center here at the UPU created the IFS software suite. Since the 2016 new UPU Instable in Congress, we changed a bit all the changes were put into place, for started to be put in place for changing our IT support, IT environment for post-transfer. And this is included the creation of a centralized database, the UPU IP. So instead of being decentralized, if you want, when the former technology, each IFS user would have his own database locally and would then exchange messages between those databases. Now we are moving to centralized database here at the UPU where all transactions are put in and pulled out. This enables real-time transactions, really real-time transactions. It's a matter of seconds. If we want to do the test, we can put a person in one post office, sending the money and the beneficiary in the opposite part of the world, at the post office, for instance, or at his mobile device to get to collected money. It's instant. The connections to this UPU database are through web services APIs. So if you have your own domestic system, you just need to adopt those APIs to be able to talk to our database. Backstock, of course, all of this is backward compatible because we still did not migrate or not all our partners have migrated. So if those, like the cases, Djibouti was telling us, they are still using IFS and they can exchange with those that already are connected to the new database while they are waiting for their migration. In the future, also, the IFS source with UPU or is already available in the cloud. So from now, you already can adopt post transfer and the systems that go along without actually buying any server, any PC, anything. It just needs to connect your, the PC you are using with a web browser to be able to access to the folk functionality, technology, technological functionalities of post transfer and behind it. I will not go into two details in this slide, but here you can see the UPU IP as the interconnection platform, the FOMA network, which are connected to each other. We have also a partner with partners, Bridge with EuroGiro, and all the systems are seamlessly interconnected. So those that use the old IFS systems, if you want to call them, they can also exchange with those that are already connected directly to the UPU IP represented by this link. Not only the technology is there, but also for instance, the clearing, the automated settlement system is connected to the systems as well as the quality of service systems like the inquiry system or for, and that's very important for many of you to monitor your performance. So from QCIS finance, you can get not only pre-prepared reports, but you also can export all the data to your Excel file and manage it to PowerPoint presentations for whomever you want, for instance, with nice pie charts and charts to monitor you at the evolution of your service. Of course, also security, all of this is supported by security solutions, which guarantee that only those that are authorized to connect to our systems can do so. So this Martin in short is my last slide. So we can go probably for the questions and answers that I see already somewhere quite interesting. Quite interesting, yes. Thanks, Alexander. I'm very happy that you did not go deeper into this chart, to be honest. I think that was the most complicated one we saw. Is it complicated to implement post-transfer? This one looks for me like that, but on the other side you said you just have to implement some API services and then you can implement it. So what would you say? Is it complicated to implement post-transfer in a country? No, not at all. Even, of course, the systems behind it, they might have some complexity, but the complexity is actually there to simplify everything to those that adopt it. So if you don't, as I said, if you don't have any system at all or you don't want to invest in systems, you just use the IFS cloud solution and you connect, you are ready to run from the technology part. Of course, you have to set up your operations and do your marketing as Djibouti well explained what they did. So that's inherent to that. But to set up, I would say a week would go if you are really prepared for that. A week? That sounds interesting. So you have some countries who have already done it like Senegal, I think you said, you said Moldova, of course Djibouti. What is your experience from your point of view? What is the criteria or what are the criteria for a successful implementation? There are quite a few of them, but probably the most important thing is the willingness to do that, to have support from your management. So top management at the post should be aware of what you want to do and support that. From that on, there is no big hurdle anymore because operations, we have a full set of operational guides and as we were telling also today about promotional material. So those things are really facilitated to implement this service. And the basics here are the interests of doing it. They will have to join a good team. It doesn't mean it has to be a big team. It can be a few people in key areas like of course, IT support somehow, the marketing people and the operations. And then to motivate your tellers, your post people, post men and post women that are in the forefront to the customers. So they will do miracles if you want for your business. And if that is put into place, then things go really smoothly and fast. This sounds really good. This question or more like an idea coming from Isaiah from Morocco. He had the idea to create some kind of UPU currency in a way as a backbone for international services. I'm not sure whether this is going a little bit above cross-transfer. I think it's more strategic question for the UPU, but did you see it, Alexander? Yes, it's something that we, actually we had something similar, the SDR or DTS, which was implemented previously for many others. We are actually talking about adopting cryptocurrencies or some kind of cryptocurrencies. The idea of even creating a cryptocurrency of the UPU is not too far fetched at least in the discussion basis. And this idea is also, it would be very interesting to exchange with Isaiah, his ideas on this, because we could, well, the more people we get with new ideas, the better the outcome is. So Isaiah, that would be great. Just send Alexandra an email perhaps and to get a dialogue with them, get in touch with them. Do we have any other questions? I saw several ones were thinking about questions. So there are two possibilities. If you have a question, you can just put your microphone and your video on. Microphone only will work as well. And you are able to ask your question on the other side you put as well. Just type it down in the chat and we will be happy to answer these questions. So as we have not very much time left, I think it would be great if you have a question. Just ask it. Before you're doing that, I will ask Alexandra another question. Alexandra, you seem to me as a person who really loves post-transfer. You seem to be really, really standing behind that system. Partly, perhaps you are one of the inventors of it, but on the other side, why do you really believe in that system? What is it that makes it so special for you? Well, I'm not the inventor of post-transfer nor of IFS. That's the champions are other colleagues of the UPU. But for me, it's more than just a brand or just a payment solution. It's actually all around posts. Posts can really do a big, big difference and the postal network has done it before. If you go to history, back after the World War, it was posts that helped develop countries again. Fortunately, we are not in there, but now we saw it with the pandemic. Posts really did the difference, not only in payments, they did it also in logistics, but in payments, as Djibouti was also talking about it, they could use the service to ease the life of their fellow citizens. And this is really something that's beyond description, if you want for me, it's something I'm passionate with. So posts could not only do themselves something good with offering this service, they could do something good for society as well, in a way. You got another question from Uzmana, he is quite operationally asking whether it would be able, they would be able to do a multilateral contract with post-transfer. Yes, we have a multilateral agreements in place, besides the traditional bilateral ones, which can be signed and the countries that sign it with, they can start exchanges between themselves immediately. So yes, the multilateral agreement is there and it includes post-transfer, it includes the whole technology, everything. That sounds good, sounds like a jumpstart into using that system for a country. Alexander, thanks a lot for this really interesting presentation. Another thanks is going to Djibouti for giving us their very interesting presentation as well. So I think I would like to start a dialogue now. And I have two things I might, I think might be interesting for you to get a dialogue with. The first one would be to get into a dialogue, oh, there's another question before I'm telling this, let's get this in. Are there options for the United States to link the post-transfer? Is it possible to go there? No, not yet, unfortunately. Unfortunately, the United States, they are part of our network, but not through post-transfer or through the digital network, if you want. They are one of the few that still exchange, pay the ways, many others. So that would be coming in the next year, so hopefully. Then we have, yeah, now it's coming, something is coming from Madagascar. Thanks, John. Because she is asking whether they could have the email address of Djibouti because they would like to get in touch. And I really like that one, John, because you're giving me a perfect chance to start some dialogue here. So yes, of course we can put you in touch with Djibouti. I think Alexander will get in touch with you and he will connect you with the colleagues from Djibouti because actually that's what we really want to do. We want to get in touch with all of you. We want to discuss the possibilities of post-transfer with you and how UPU can help you to set up the services in your country. So whoever is interested in this service from you, just send a short email or a short message to Alexander or to Abby or to me, to whomever. And we will connect you and we will be happy to answer any questions you might have and to help you to set up this service. Beside of that, we will have, of course, another session, another dialogue, another payment dialogue probably in September or October after the summer break. We have some interesting topics in our minds, but again, if you have any idea where you say, okay, that's an interesting topic and I would like to have a talk about that one or have some expert talking about that or yourself, you are an expert about some topic in payment dialogue. So please send us an email or send us a message, especially to Abby who is organizing all this. Thanks to Abby. And yes, here she is. She is laughing, she is still happy to get some messages from you and we will be happy to include you or your ideas in our next payment dialogue. So the hour is already over again. It's already very, very fast to be honest. Thanks Abby for organizing that. Thanks a lot to Alexander and to Djibouti for staying here and giving us interesting presentations and making all of this possible. And I think it's four plus five. I have to say goodbye already and to say thanks for attending. And I hope to see you again at the next post-transfer payment dialogue somewhere in, well, early autumn. Bye-bye. Bye-bye. Thank you all. Bye-bye. Thank you. Merci beaucoup. Thank you very much. Goodbye. Hi, Chadley. Oh, Abby. Pavel, bye-bye. Okay. Merci, c'était très bien. Hello, it was a very good presentation. Thank you very much. Very enjoyable. Merci beaucoup, tout le monde. Thank you. Merci, au revoir, tout le monde. Thank you and goodbye to all of you. And goodbye from the interpreters as well. Thank you, Alexander, bye-bye. Thank you for your support. Thank you very much and goodbye.