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Published on Oct 17, 2011
In the video clip the store manager Scott Bragg and the technician are testing for power to the A/C compressor. They discover there is no power to the A/C relay. They then go to the fuse box and remove the defective fuse. The technician walks off camera, returns and replaces it with a new fuse. They then retest the A/C relay for power.
Later the same day, they re-installed the defective fuse into its slot and replaced the fuse box cover. Scott Bragg then recommends to an undercover agent that the compressor is defective and needs to be replaced.