 Hey guys, it's Andy, have you ever had the objection? I've only got 15 minutes. If you go out to a car dealership, you hear it all the time, sales people getting rushed. I'm going to show you how to overcome that objection, so it will never be a problem again. Okay, guys, this is going to be overcoming the objection. I've only got 15 minutes, and let me explain this to you real quick, okay? Do you know what a program response is? A program response is that something that our customer gives us, that someone gives us when they really just kind of want to speed up the process, okay? They maybe really don't think that they need help. And I feel like that that's what customers do with us as sales people. They tell us, hey, you know what, I've only got 15 minutes. You know why? What they're saying is, maybe I spent too long with someone else down the street, and I don't want to make that same mistake here. So I'm going to tell you this right now, I've only got 15 minutes, and then if you do your job and you earn the right to ask for more time and for them to stay longer, then that just magically happens. So whenever I hear someone say, I've only got 15 minutes, I hear a lot of sales people really choke up on this, and they'll actually do one or two things like, okay, cool, well, obviously, you know, I bet if I had the right deal or something like that, like you'd probably stick around a little bit longer, wouldn't you? And man, I'm going to tell you, that's exactly what the customer wants to hear from you. They think that you're this person that's about to pull some high pressure on them, and you just proved it. Don't do that, okay? I wrote a word track right here. See this word track, guys? Get a pen, get a piece of paper, write this word track down, okay? What I do when I sell, I have tattooed on my heart the word tracks that I'm going to use when the objections start flying in. So if you'll slow down for a second, and if you want to become the best and you want to be great, you may only use 70 to 80% of this. That's fine. This is the exact same word track that I use every single time when I made 700 grand a year selling cars, and I use it word for word. So I decided to write it on the board for you so you can actually write it down. So overcoming the objection, I only have 15 minutes. I want you to take, and you can pause it right now, and you can literally write this down. This is how easy it is. So the customer comes in and they say, hey, we've only got 15 minutes, and you say, hey guys, I see you. Listen, I appreciate you. Sorry for interrupting the video. I just wanted to tell you real quick, please do me a favor. Comment below. Let me know what you're struggling with. Let me know what you think about the video. I reply to every single one of my comments. I'm here to help you. And by the way, please like the video, subscribe, share it with the friend. Let's get back to the video. Oh, I understand completely. I hear that all the time. Now you let them know that you heard that. Now they'll hear you. You say, yeah, I understand that. I hear that all the time. But as busy as life is for most of us, we have to be extremely good at respecting people's time. We have to be really fast at our job. So, right, and if you watch this and you slow down, you'll understand this. When you memorize it and you tattoo it, your customers, they don't really have the objection. They only have 15 minutes. It's not like they pull it in the lot and he said, hey, honey, I only got 15 minutes and then we got to get out of here. No. They said, hey, don't let us get stuck with the salesperson that don't know what he's doing. So they want you to stick to that objection and actually get you off your game. So you want to make it flow nice and easy. I understand completely. I hear that all the time. As busy as life is for most people, we have to be extremely good at respecting people's time and be fast at our job. Now, really quick, are you going to be replacing the vehicle that you drove up in? They say, yeah, we are going to be replacing it. You say, OK, cool, man. Looks like a really nice car. How long have you guys had it? They say, well, I've had it for about three weeks. I've had it for three years. I've had it for nine years. You say, man, that's awesome. We actually do really well with these trade-ins. I love that. How many miles are on it? And all of a sudden, guess what? Are we talking about I only have 15 minutes anymore? No. I want you to understand I only have 15 minutes. I only have 15 minutes. I don't say a word for word back to them, but I say, hey, I hear that all the time, which means I'm not afraid of it. And then my next one is, as busy as life is for most people, we have to be extremely good and watch. Use the word respecting. That's why you write it down. We have to be extremely good at respecting people's time. We have to be extremely good at respecting people's time. We have to be extremely good at respecting people's time. And we have to be fast at our job. Do they want you to be fast at your job? Yes, they do. They don't want to get stuck with somebody that they're going to spend all day with. Let them know, man, look, in this business, we have to be great at respecting people's time. And we have to be fast at our job. So I got you. Now, real quick, and you notice, I'm going to change the subject and actually get them off. I only got 15 minutes. I'm going to say, hey, not real quick. I didn't even ask you guys. Are you going to be replacing the vehicle you drove up in? And they're going to say, no, we're not. I'll say, awesome, cool. So you're just adding a vehicle to the household? Yeah, OK, great. So what is it that brought you in today? What are you looking for? Move past it. Get off of it. But I want to show you, as I choose these very simple, small objections, the small stuff is what a lot of people get hung up on. I want to teach you guys that, look, I love closing negotiations, overcoming objections, all the big stuff. But I see people get stuck on these big things. But I see people get stuck on these really small things. And guess what? Throws them off their game. So take this word track and write it down. Memorize it. Say it over and over and over again. I promise you it'll help you and you'll love it. It'll make you never get stuck on this objection again. Hey, guys, number one, thank you so much for watching the entire video. You guys are awesome. I'm grateful for you. If it wasn't for you, I wouldn't have my training program, so I thank you, I thank you, and I thank you. I got three things for you real quick. Number one, shoot me a text message. If I haven't met you, I would love to. My phone number is 918-210-0254. Shoot me a text. I'd love to meet you. Secondly, go to Facebook. Join Andy Elliott Car Cells Nation. That's Andy Elliott Car Cells Nation, one of the best Facebook groups in the world, hands down for automotive sales training. And then lastly, I've got over 500 videos on YouTube, guys. Keep up the training. Keep watching the videos and crush it.