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Published on Sep 8, 2015
Seb Chan, Director of Digital & Emerging Media at Cooper Hewitt, Smithsonian Design Museum presents “Making the Physical Experience Matter Even More: From Sleepy House Museum to Vibrant Interactive Experience” live at the Tessitura Learning & Community Conference (TLCC2015) in Orlando, August 2015.
Both cultural heritage institutions and the performing arts have struggled with integrating digital media and technology into their organizational DNA. But some institutions are getting it right, augmenting and enhancing their offerings with digital experiences that transform their customer experiences, impacts and missions. Along with other ideas and observations, Seb shares his experience working as part of a team to transform the Cooper Hewitt museum into a visitor-facing interactive experience, despite the architectural challenges of being housed in a 64-room former Carnegie mansion.
While Director of Digital & Emerging Media at Cooper Hewitt, Smithsonian Design Museum in New York, Seb was responsible for the museum’s recent digital renewal and its transformation into an interactive, playful new museum reopened after a three year rebuilding and reimagining. Prior to relocating to New York, he was Head of Digital, Social & Emerging Technologies at the Powerhouse Museum in Sydney where he led teams responsible for the Powerhouse’s pioneering work throughout the ’00s in open access, mass collaboration, web metrics and digital engagement, as well as large scale Australian cross-agency projects. He also led a parallel life in electronic art and music organising and curating festivals, international touring, and was founding editor-in-chief for a long running music magazine.
In October 2015 Seb Chan will commence his new role as Chief eXperience Officer at Australian Centre for the Moving Image (ACMI) in Melbourne.