Product Presentation | Petal Booking





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Published on Oct 23, 2017

Product web page: https://www.petalmd.com/online-patien...

Case study :https://www.petalmd.com/case-study-st...


Petal Booking was developed in partnership with clinic managers and physicians to facilitate access to health care services, lighten administrative workloads, and make medical clinics more efficient.

Patients can use the online appointment booking portal to book appointments through the clinic’s website and create family member accounts. You decide which healthcare services to offer through the online portal depending on each physician’s availability. Help patients book the right appointment type with a customizable form — you can even request a prescription or other document. The online portal improves the patient experience by making the appointment booking process up to five times faster, and boosts physician attendance rates by fostering patient loyalty.

Petal Booking allows you to send automated appointment reminders by email, phone or text message. You can customize the content of your message, and decide the moment and frequency at which to send them. Automated reminders give patients the option to confirm their attendance right away. You can also attach instructions or any other document to your email reminders to speed up patient processing. Send automated messages to patients who need follow-up care and remind them to book their next appointment.
Automated appointment reminders prevent last-minute cancellations, reducing no-shows by up to 70%, and eliminate administrative tasks associated with confirmations and phone reminders.

Centralized appointment management offers a consolidated view of physician availabilities and time slots. Create your clinic’s health service categories in a few clicks and assign colours to make them easy to find. Each service is assigned to one or more physicians, allowing you to create schedule templates and streamline weekly appointment planning. Petal Booking tasks are synchronized in real time with your clinic’s electronic medical record system. Centralized appointment management eliminates the need to manually enter appointments booked online, and synchronizes the Petal Booking calendar with your electronic medical record system to prevent double-booking.

Use the Petal Booking appointment management system to maximize your clinic’s efficiency, facilitate access to your health care services, and improve staff satisfaction. Join over 32,000 physicians who have already adopted a PetalMD solution.


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