 Dear students, I welcome you in the course of leadership, emotional intelligence and decision making. This is module number 154 and we are going to talk about avoiding anxieties. When we talk about anxiety, we have to be careful that that anxiety can create distortion in our decision making and that anxiety can even sometimes lead to anger as well. So in that regard, remember one thing that when we are going to make the decision and during the negotiations, we have to control our anxiety. The first important thing is that the anxiety can create distress and that distress can be obviously evident from our decision making and from our expressions which are carried by our face and the body gestures. We have to be careful that during the negotiations, our anxiety should not be demonstrated because by demonstrating it, our efficiency and effectiveness can be compromised. Another important thing is that when anger is created during the negotiations, that would call for flight that you may like to leave the situation. When we are talking about anxiety, that is talking about the flight context. Now when anger creates a fight, anxiety is leading us towards the flight context that we are not able to negotiate appropriately or as appropriate negotiation now, we are there to basically come up with the flight strategy. So we conclude in this particular point that anger will call the fight or anxiety would call the flight mode, the flight strategy which will leave the situation unnecessarily. Another important thing is that when we are talking about negotiations, we have to be careful that the persistence and the positive attitude during our decision making is very important because that persistence and patience is going to lead us towards achieving our desired goals and objectives. Another important thing is that when we are doing decision making, when we are negotiating, we have to see what are our aspirations and what are our associations that we are calling towards decision making. So it is important for us to recognise those aspirations and to recognise those motivations because as we know, in emotional intelligence, the motivation is one of the very important ingredients. And without the ingredients, we cannot take decision making as effectively as possible. So during negotiations, we must recognise our aspirations and motivations. Now remember, when we are negotiating for decision making, we have to look at the points that how we should avoid them. For example, when we talk about anxiety during the negotiation, we have to see that during the negotiation, you are always talking about getting the larger pie. And to achieve that larger pie, to achieve that large part, your inner triggers sometimes they cause frustration, sometimes they cause anxiety, sometimes they cause even burnout. So we have to be careful that all these associated emotions can take us towards unexpected outcomes. And obviously, the biggest issue that will create emotion in all of this and that is the emotion of anger, which we have to control by any means. Second important thing to remember is that during negotiations, we have to understand those terms and conditions on which we are deciding our matters. And we have to see how we collaborate with others because our collaboration is important during the negotiation. The reason being that we do not want to go towards short-term wins, but rather we want to achieve long-term gains. Another very important factor, which we have to understand is that during the negotiation, create such a situation in which there is a win-win collaboration, win-win outcome. Rather than going for win-lose or lose-win or lose-lose, rather than always focusing on the win-win because both the parties are there to come up with their desired outcomes. And if we do not create opportunities and circumstances to achieve those desired outcomes, then we are not good negotiators. Therefore, to do good negotiations, we need to come up with win-win situation, win-win development. Another important thing is that we also have to see where our escalation of commitment is. How do we trigger it? And what are the factors that can cause our conflict to cause us trouble? So, understanding our conflict, using appropriate strategies to resolve the conflict, avoiding the demonstration of anxieties in negotiations, overcoming anger, these are all the things that we have to try to achieve during the decision-making. While achieving our objectives, keep in mind that we are not there to actually violate the rule of thumb. And the rule of thumb is that we should not be demonstrating anger and anxiety during the talk. Dear students, if we conclude all these things, then remember that anxieties can distort our decision-making and our negotiation. And obviously, anger can also take us towards distortion. No doubt, sometimes you want to gain more from anger, but the demonstration of anger can create the other person in an undesirable mood which we have to avoid. Thank you.