 From the CUBE Studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is a CUBE Conversation. Welcome to this CUBE Conversation, I'm Lisa Martin and I'm joined by two guests from Ivanti today. Please welcome its president, Jeff Abbott and its chief product officer, Nyaki Nyar. Jeff and Nyaki, it's so great to talk to you today. Pleasure to speak to you, Lisa. Pleasure to be here, Lisa. Look forward to this. Me too. So Jeff, let's start with you. Transformation, you got some big news that you're going to be sharing and breaking through the CUBE Conversation today which we're going to dig into. But there's been a lot of transformation at the top that Ivanti. You're new, tell me about that and what's the shakeup that's been going on there to really drive this company forward? Yeah, we have got a lot of transformation going on, Lisa and it's been an exciting ride for the first six months of my tenure at Ivanti. I came in in January as president along with our new CEO who has been chairman, Jim Shaper. And when Jim and I started talking about Ivanti last fall, the challenges were pretty clear. It's a company that's had outstanding employees, fantastic customers and a real heritage of innovation. But they had leveled off a little bit and the idea behind the new executive team was to bring in a team of veterans to take it to the next level, really to grow to a billion dollars and beyond both organically and through acquisition. So you're right, we brought in a fantastic team of veterans, people that Jim and I have both worked with, Angie Gunter, new chief marketing officer, Mary Trick, new chief customer officer. We recently hired Nayaki Nayar who's with us today, our chief product officer, John Flavin, the head of our industry business unit and a host of others that have all come in with a single mission to take Ivanti to the next level. So Nayaki, let's dig into Ivanti's vision, a lot of change, a lot of momentum I imagine with that change, but what's your vision? So let's take a step back Lisa and you look at what I call Ivanti's position of strength. And when you look at the entire portfolio Ivanti has, one of the key strengths Ivanti has is its ability to discover, secure, manage and service the end points. And if you look at the entire marketplace, there is no vendor in the market. Today, most of the UEM vendors don't have service management, service management don't have UEM, our ability, Ivanti's ability to do this end to end management of end points all the way from discovery to security to service management is what our key strength is, that's a competitive advantage, bringing these three pillars together under one umbrella and having a holistic story, especially in this day and age of COVID and post COVID where everyone is trying to manage those end points, secure those end points and have almost a seamless experience as remote becomes the next normal going forward for every enterprise, Lisa. Yeah, the next normal. Well, there's data scatter, there's device scatter and it's now almost like so many people working from home overnight a few months ago that now sort of have almost a more, almost a relationship with our devices because there are lifeline. So for an organization to be able to understand where all those devices are, people are now working from home but as you shared, Naomi, with me the other day there's some Gartner data that demonstrates that 3.6% of the workforce before COVID was working from home it might be 10x that post COVID. So the amount of device scatter and data scatter and need to secure that challenge is even going up. So how does Ivanti help? How do you solve that challenge? So Lisa, if you put yourself in any large enterprise and organization that is dealing with this post COVID or addressing the needs of a remote worker the remote workers are growing through, I would say explosive growth where they used to be like single digits, 3%, 4% before COVID and now during COVID and after COVID it's probably gonna be I would say 30, 40% of remote workers that every enterprise has to now provide that service. The seamless service experience as they are working from home they could be on the move. So providing that seamless experience is I would say number one priority and a key challenge for every enterprise. So what we are going to be releasing and launching and announcing to the market given our position of strength in managing endpoints is how we help that seamless experience and what I call the ambient experience for an end user independent of where they're working from they could be working from home they could be on the move or office. Which is critical these days but before we dig into the announcement Jeff, I wanted to ask you some of the stats that I've been seeing in terms of the C-suite and the amount of decisions that the C-suite has had to make in the last four months has been more than over the last five or so years. Talk to us a little bit about how your Avanti got together this new C-suite to make the decision to announce what you're gonna talk about today so quickly. No, that's a great point and it's one that we had to quite frankly Lisa, the market is demanding a hyper automation it's demanding more agnostic deployment it needs more flexibility in terms of the ability to be self driven and sense and service without a whole lot of intervention. So we knew that when we came in as a new leadership team the first thing we had to do was get sort of the go to market strategy in order which we did we balanced the kind of our direct sales strategy with our partner strategy we made some changes in the marketing organization to a more contemporary content focused demand generation style and we reset the company's focus on customer outcomes. And in so doing, we changed the mentality to success is measured by are we meeting our customer's intended business goals? And that led us very quickly to say listen, the unified IT message we've been using for the last few years has been great and our customers have responded well to it and we've acquired a lot of new customers with that message but the game has changed and as Naoki was leading up to the expectation has changed. The entire IT space is relatively mature but the expectations and the pressure on that space has grown tremendously as you pointed out in the last few years. Just think of the number of devices we all now have to manage as a company and it's growing. And as Naoki will point out if she discusses our launch it's growing almost exponentially. So we knew that we had to have a new product strategy we had to take the unified IT message and start to think differently about how the IT leaders in the field and our various customers around the world how their game has changed and sort of lean in to what they need in terms of automation, AI, bot technology and so on and that's what we're announcing with this latest release. All right, Naoki take it away, what are you announcing? Yeah, so what we are super excited about Lisa is to Jeff's point to handle this explosive growth growth of devices, growth of data that is being generated from those devices and also this explosive growth of remote workers. And the only way to handle this growth is through what we call automation and we are taking that next advanced automation that leapfrog strategy of what we call hyper automation embedding that into our entire stack into our UEM endpoint management stack into our security stack and also service management to help customers what we call self-feel discover all the devices continuously optimize the performance, optimize any configuration drips and practically predictively remediate any issues any issues that you see on those devices and get into a world of what we call self-healing autonomous edge, right? Where it's continuously detecting every issue and being able to predictively and cognitively self-heal that edge. And this is what we are launching is what we branded as Avanti Neurons is the brand that we are launching for these automation, these hyper automation bots that every company can deploy these hyper automation bots into their network that will constantly discover every device you have across your entire network discover any performance issues configuration drift issues, security issues vulnerabilities, anomalies and really get into what we call self-feeling self-securing and providing a service experience that we are used to in our day-to-day life or in our consumer world, right? So that's what we are announcing super excited about the overall launch the fact that every enterprise, every company and it's not tied to any single vertical Lisa any vertical organization can leverage these neurons and get that closer to self-feeling of those devices that they have to now manage every organization that has to know. I know Avanti has a lot of strengths and several verticals, one of them being healthcare and I can imagine right now the last five months the hyper status that every hospital and clinic is in. I'm curious though about the name Jeff talked to me about in this new next normal that we're living in, neurons. What does that mean? What does it mean to your customers? Yeah, great question. And I know this will resonate with you Lisa as an accomplished biologist. Well, the idea is with what we're providing and what we're launching with neurons there's a sense of hyperscale hyper automation like the synapse in your brain handles so much information at once. So we wanted to personalize the launch of these solutions when you see the announcement next week you'll see a series of products across the spectrum of on these solutions the ITSM, endpoint management, security and so on. And we address in each of those areas the self-sensing, self-healing, self-servicing of each of those business processes. So like your synapse or your neurons in your brain there'll be a lot of super fast automation super fast sensing of challenges and addressing those challenges. And that's why we want neurons. It was actually a pretty fun contest in the company and we really believe neurons will connect with our target market. I love it. And the biologist part of me is going, that makes sense. So Naaki over to you and in terms of that connectivity perspective there's so many disparate data sources out there it's only growing. And Jeff you kind of mentioned this how can like one of your existing 25,000 customers use deploy this on top of their existing infrastructure to start connecting data sources that they may not even know they can connect or that they may not know does it make even sense to connect them? Yeah. So the beauty of the entire neuron network is it uses MQTT protocol Lisa which is the protocol that immediately detects every device be it endpoint, desktops, laptops, mobile devices or even I was interested in IoT devices that it automatically detects and senses if there is anything happening on those devices any kind of predicts if there's any issue that may happen like I said performance issues, configuration issues, security issues and pulls that data in real time. The beauty of this is the speed at which it pulls is that I have seen customers who can deploy this across the entire network around the world and within seconds it's able to pull the data into a central console and give us a full 360 view of every device you have every user that's using those devices all the applications that are running on those devices and the services that are being delivered to those devices. So just the power of being able to pull that much data in seconds and provide that 360 view of what we call a neuron workspace for any IT organization to have that full 360 view and detect and predict if there's any issue and almost like get into a self-feeling remediated before it interrupts your productivity or interrupts your any service disruption. So I think you were trying to say something, go ahead. I was just going to add to that. Nayaki and you asked this or made this point, Lisa. Nayaki and I are speaking to the healthcare industry almost every day. We are very in tune with the challenges they're experiencing obviously with what's happening right now around the world. And as Nayaki's describing this, the neurons we intend to be a very seamless improvement to their existing IT processes and so on. In fact, when I describe this to some of the hospitals I've been speaking to and certainly the IT staff and leaders within, they are fascinated and very excited about what we're describing because if you think about it, IT challenges down at the device level in the healthcare industry can be life critical. And they need to solve those IT challenges very fast. They need to know when the new endpoints are online. They need to know when they need servicing. They need to know when the software needs patching. We're not talking about just being on hold and being frustrated if you're having an IT challenge. We're talking about life and death. So neurons is absolutely what the healthcare industry is asking for in terms of self-healing, self-sensing, self-securing and so on. They need those attributes in their business model now definitely more than ever. Absolutely, they do. And so, Nayaki, talking to customers in healthcare, whatnot, I can see this being a great tool for the IT analysts, but also maybe even helping the IT analysts and business users have better relationships that overall help drive a business forward. Yeah, so you put yourself in an end user or a line of business. They expect, especially in this day and age post COVID, Lisa, they expect a consumer-grade experience to be delivered to them. They expect their service provider to know exactly where they're working from, what devices they have, how all those devices are not just secure, but understands the preferences I need as an individual and provides that service experience to me. So, I mean that, I would say a close tie-in between what the business wants, the end users in those lines of business want and how IT or any service organization can provide that service to employees, customers and consumers is what really neurons I would really helps us get closer and closer to a consumer-grade experience that we all are used to in our digital life. And to Jeff's point, in addition to healthcare, which is a strong industry vertical for us, some other industries, retail is another big industry that we are very strong in. Lisa, and also supply chain, rugged devices in a warehouse. So, it really gives us a huge expansion opportunity beyond just managing the IT devices or end points to also managing the IoT devices by industry vertical in those segments where we already have a very, very strong good hold because of the technology that we have that powers this whole thing in the back end. And we're seeing some of the numbers of 40 plus billion connected devices in the next few years. So, Jeff, let's end this with you. I know there's more coming, but you probably have a great partnership suite that you're working with to enable this. Talk to us a little bit about the partners and then what's next? Yeah, no, great point, Lisa. I come from a heritage of companies that have leveraged partners and we continue to grow our partner network. We believe strongly in the strength of the extended ecosystem, solution partners, delivery partners, global systems integrators. They all have a role in neurons and we're excited to continue to provide the platform for mutual growth between us and those partners. And what's really important is, these are companies that our customers really love as well. So, we're going to continue to, in some cases, tie our solutions together. In some cases, extend our services organization through partners. And in some cases, we'll actually service our customers through our channel partner network. We actually went through a little bit of a rationalization to really zero in on our most strategic partners. We've done that. We finished that in the first six months of coming on board. And now we are hitting the gas pit on going full speed to market with a great group of partners. And again, you'll see that ecosystem more and more as part of our strategy. Excellent. So, neurons announced. What's next? Well, there's quite a bit behind neurons. So, it will take us probably into at least 2021 getting all the solutions launched and getting them ingrained with our customers out there. Well, we fully intend to continue to innovate. And if there's one thing I leave you with Lisa, it's that that's our big announcement more than anything. I mean, Avanti's had a history of innovation. It's a company that practically invented patching and keeping all of the devices up to speed on the latest virus protection software and so on. There's a lot of legacy companies within our footprint that are now completely tied together and under the neuron strategy under Naoki's leadership, we intended to put innovation out into the marketplace quarter after quarter after quarter. But neurons for now will keep us quite busy. So, we're very excited. Well, congratulations on that. Avanti, innovation, hyper-automation. Jeff, Naoki, it's been such a pleasure talking to you. Thank you for joining me on theCUBE today. Thank you, Lisa. For my guests, I'm Lisa Martin. You're watching a CUBE conversation.