 It was in my late teens when I was working as a bellhop at a beautiful resort in the Wasatch Mountains. Under the guidance of a person we called Lee the Bell Captain. Lee was on his third career working well into his retirement simply because he loved people. From my very first day I could tell he was different from any manager that I had ever worked with before. Why? Because he saw us. He saw how we worked. He saw our strengths and he made sure that we saw them too. Here's an example. One day an elderly guest pulled up and I helped her out of her car. It was just an ordinary moment in an ordinary day, just me simply doing the job I was hired to do. But after I helped her inside, Lee came up to me and he said, Clint, I was so happy to see that you noticed that that woman needed some extra help. He said, I saw how you were extra careful with her and you took your time as you walked her into the hotel door. He looked at me and he said, now that, that is the type of thing that can really make a difference in someone else's life. Keep it up. What an immediate connection that made. I remember I felt proud and more importantly it made me really think about the everyday interactions that I was having with our guests and the kind of impact they could have. By catching me doing good, Lee reinforced my strengths and modeled what it means to be a person who truly enjoys their job and loves the people they work with and serve every single day. In so many little moments, just like that, Lee showed all of us that we were more valuable than just our paychecks or even just his paycheck. And in return, we learned to love people a little bit more, to love people as much as he did and to show every guest that same care and that same value.