 Hello everyone, my name is Peter Guns. I'm very excited to be here and to talk about new models for legal service delivery Technology to support such models and what it means for you. I Studies them practiced law in Europe Before attending Stanford law school and after graduating in 2011. I got involved at Codex the Stanford Center for Legal Informatics Now the mission of Codex is to create legal technologies that empowers all parties in our legal system Not just a legal profession Not just a legal profession. There's an interesting undertone to that. Isn't it? It's like we members of the legal profession have somehow gotten a bad name So I ran a quick check on Google and this was what I found So personally I became a lawyer to help people so I find this pretty saddening But that's the state of the industry today And I'm really glad to be in a room with a group of people who are here to think about how we can deliver a better client experience Even with limited resources now. Let's take a step back and look at some stuff. That's happening in other industries. We all know Hyatt 57 years old present in 50 countries valued at 8.4 billion dollars and seven years ago this company Airbnb came into existence It's now in 190 countries. It's valued at 10 billion dollars What's happening? Well, you know, there are three key enablers that make an Airbnb style network business possible It's the internet and global productivity Global connectivity. It's cheaper and mobile hardware and it's innovation in the software layer and in particular a point of sales Technology that allows you to do transactions online. Now, why does this matter? Well, what we're seeing is really a revolution where the power of networks is slowly transforming industries And this is happening across any industry I want to talk with you about some of the elements involved in successful networks because I think that if you as an organization Succeed in thinking and acting more like networks. You can help more people and increase your sustainability And then I'll take it to the real world with some examples So my team spent the last couple of years thinking about how to apply these insights in the legal industry and I want to tell you about three Ingredients that you need to build a successful legal network and the first one is liquidity You need buyers you need sellers you need clients and legal professionals not necessarily lawyers Well, in our industry, there's an abundance of people who need legal help But you as an organization also have the network of people Who have the skills and more importantly the willingness to help right on the seller or provider side The second component of any successful network is matching you may have clients you may have lawyers But how do you bring them together? Effectively we all know that skills and knowledge are often siloed and we're here because This process of finding information and the right provider can be much improved now the third pillar of any successful online Network and particularly legal networks trust and I think this is where you come into your own people already And trust you with highly sensitive issues at a difficult point in their life Technology obviously also has a role to play here a good design Feedback loops many other subjective triggers So I want to talk about an example one organization that we did an implementation for a justice bridge So they came out of Massachusetts The university and they're building a legal network for solo lawyers We're setting up new practices to serve modest means clients and this is what what what you just saw is what? Clients you when they go to the portal works on mobile works on web, but we can also integrate with an existing web presence now Justice bridge invited their panel of lawyers This is a completely branded experience So it's the justice bridge brand and text messages emails that we send there's an onboarding procedure It collects information about what these attorneys do and then the next step is these attorneys are invited to actually create Unbundled services within the within this platform. We're standardizing these services across the network We gather price information We're learning very interesting things like price experience Hardly any correlation to be seen seems kind of random sometimes another thing that Attorneys within this network are invited to do is create content So we build a content editor that allows you to embed videos interactive flowcharts, etc Really thinking about how can we make legal information accessible? Easily searchable, etc These services these guides these profiles they all lead to an intake system And you see it's very bare bones and the reason we can do that because there's a machine algorithm running behind us that will In case we don't know whether if you came through a specific service will actually parse the language put in by the client We'll automatically assign practice areas So the client doesn't need to answer that question now all these requests go to the admins of justice bridge They have access to a powerful dashboard there And they can very easily with the click of a button refer a request to an attorney in the network Or they can also just send a piece of information Which actually in 80% of the cases, that's how this how issues get resolved So a big team of this conference has been outcome data And we try to help our clients Keep tabs on this data. So we also provide an admin dashboard And you can also stream all this data to your existing case management system It's kind of our hope that if we get more organizations to succeed in thinking that net work like Networks that in 20 years when we ask Google about lawyers and the legal profession That opinions will have shifted in line with the intent of why many of us start practicing in the first place We strongly believe that the next stage of evolution in the legal profession It will not be a top-down kind of thing But it will be rooted in local communities such as yours and I invite you to Join us in building that future for the profession. Thank you Peter