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Matthew Rabinowitz: Early Customer Retention

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Published on Oct 10, 2013

Entrepreneur Matthew Rabinowitz says the key to retaining early customers is bringing them into the product design and iteration process to deepen emotional connections. Rabinowitz also touches on why great marketers and sales people are truly worth their weight in gold in the early days of a venture.

View more clips and share your comments at http://ecorner.stanford.edu/authorMat...

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