 Dear students, I welcome you in the course of leadership, emotional intelligence and the CN making. This is module number 65 and we are going to talk about that we have to be whole, act with integrity, working through your fears. When we talk about fears, every one of us might have certain fears in any part of their life and one must not be overwhelmed by those fears. One must be able to overcome those fears. So when we talk about those fears, you have to be careful that be aware about your inner fears and anxieties. The second important thing is when you have to work through your fears is that you have to be ready to hear the most unwanted maximum. So you have to be careful that your triggers can always take place to distort your communication or to disturb you emotionally. The third important thing you need to understand is be clear about your own limitations. The fourth important thing when you are working through your fears is basically be conscious about your own SWAT, your own SWAT analysis, your own strengths, weaknesses, opportunities and threats. And remember that you should write your SWAT analysis not just in your mind calculations. That thing should be done in a written format so that you can learn your strengths, weaknesses, opportunities and threats from yourself and your own analysis. At the same time, there are certain dreaded stakeholders, the stakeholders which are going to cause you trouble and problem. So everyone may have at least one or two. So you have to be careful about those as well. So they may try to prove that you are wrong because they will try to increase their expectations and you have to be careful about those things. The third important thing is related to the dreaded stakeholder is to whom you are given the kind of power over you. And the fourth thing is that someone you believe controls some aspects of your life and some of the aspects that you are sensitive about. So they might be there to exploit you. But remember that when you are vigilant about these things, when you can test these things on a conscious level, there would be a lesser chance that people would be out there to exploit you. At the same time, understand stakeholder perspectives and see new possibilities, new avenues, new ventures are necessary for you. Some people would be more open than others. You have to see that some of the things that you have established will restrict you in communication. And some people would be open with you, would be discussing everything with you. So you have to be careful that you can understand the difference between them and know the reason. So that we can overcome barriers in communication. The second important thing is that everyone would have their own deep-seated needs and desires and fears. We have to take care of each and every person's personal needs, feelings, thoughts. We have to take care of each and every person's limitations. So we have to respect each other's limitations. The third thing is to establish your relationships in a win-win situation. Lose-win, win-lose or lose-lose are not desirable states. So you should come into the situation with your stakeholders. Another important thing is that when we are talking about new perspectives and alternatives, we are exploring new possibilities. So first try to understand them to be understood. This is the key term we have, the key expressions we have. First we have to convince ourselves that we have to understand each other, then we express our desire to be able to understand each other. So remember, first try to understand then to be understood. Similarly, when we are exploring new avenues of understanding with other people, so uncover underlying interests and the new ways of meeting expectations. For example, ask why and ask what. These are the two key questions you should ask each other, so that they can explain how their relationship is with you and why. Secondly, there might be certain competing and cooperating interests. So sometimes there will be differences, you will compete and sometimes there will be cooperation, so we have to be careful about these things. The third thing is focus on common future. We have to keep our objectives in mind that even if we have differences, then we have to reach both of them on what level, where the stakeholders have to reach. And to reach there, we have to be collaborative, supportive, and need adjustments. At the same time, always try to listen to other people, don't just hear because listening would be directly placed in your perception. Likewise, remember there is always another alternative. To solve one problem, you may have many other ways. At the last, remember my dear students that put yourself in other's shoe to understand what, when, where, why, how, and who. If we conclude all this, then my dear students, remember that we have to be careful in our dealings with other people. We have to be careful in asking questions to others so that clarity and focus should be maintained. Thank you.