 So I'm here at IT Connect 2019, IT Nation Connect 2019. I practice this and still say it wrong. But that always makes for a more fun intro. I'm here hanging out with conscious labs and this is really cool. They have a new thing they're doing. So I've done a review of conscious labs. I talk about how detailed the reports are when they find indicators of compromise and problems on the system. And then people ask, but it doesn't do anything. I see you guys in the comments going, and yeah, you have to do action items on it. But that's actually not true now. You guys rolling out a new feature. This is another value add here. It's going to actually help you with the radiation process. So tell them a little about it. Yeah, so we're here. We're rolling out assisted remediation. And assisted remediation was really kind of our next step in our crawl-walk-run strategy. So the initial was, let's tell you how to remediate the incident. Let's tell you here's the steps that you need to do that your level one text can do. And we find that that worked really well, but it was time consuming because as an MSP, you had to schedule a tech. They had to coordinate with the customer, potentially log in and do the steps. And it worked, but there were sometimes people would miss steps, and then the malware would still be there so they had to go back. Or sometimes they were just busy and they couldn't get to it. So what we built was assisted remediation. So you can go in and you can review the plan that we've set up. The plan will say things like, delete this file, delete this registry key, delete this service. Just like you would get previously with your assisted remediation, or with your remediation recommendations. But now you'll be able to click a button and say, yes I approved this, go ahead and do it. And we'll task that. So the next time the agent calls in for tasking, we'll say go and do these steps and we'll automatically remediate that malware for you. I'm pretty excited about this. And I haven't tested it out yet, but that's the next step. But that's something announced here at IT Connect 2019. And like I said, this is, so you can really go in there and it does more. I know this is like the one thing people ask because it just reports, but it's kind of cool. And it's gonna be a time-saver if you have a massive mess to deal with. Which I think you guys probably have maybe done some testing. Yes, yeah. And that's one of the places where we found it like helps best, you know. Sometimes partners would get like a lot of malware and we'd send them this huge list and they had like 400 things they had to do. And inevitably they would email back and say, hey, this is a lot. Like is there some way you guys can help us out? So now you'll just see that. You'll be able to look through it and say, yeah, go ahead and do this and we'll do it all for you. So it's no longer a case of like, oh, I need to spend 20, 30 minutes doing this. Like we'll clean it up. Yeah. What I have to figure out is a way to infect some computers to test it out. It's gonna be the hard part. Yes. So you guys will probably help me with that part so I can see it in action. Yeah, it's interesting. We get a lot of partners who call us and say like, hey, we want to test yours out. Can you send us some malware? Will it do it with like the e-car file, the e-car test file? Oh, yeah, I think I know it won't. Okay. Cause that's really just like, that's for antivirus to like make sure your antivirus is working. Is there a version of it that's something that will make it able to trigger your product or? No. I'm kind of curious, okay. Yeah, we could probably find something to help you out there. A lot of people ask us for live malware and we always have to tell them like, no, no, no. No, no, you don't. That's a bad idea, you know. That's not a good idea. No, if you're not familiar with the e-i-car test file, check that out. That's a safe way to test. Yeah, you can find it online. It's like a text file. You can just save it. And if your antivirus is running, it should immediately flag it and say, hey, this is what we found. Yeah, and it's this test file. But so I didn't know if there was anything in your industry. You're niche. Not really, but we get a lot of requests for that. So it is something that we should build. Yeah, but this is, like I said, an announcement. I'll link back to the Hunter's video that I did. If you're not familiar with the product, it's a product we still use. This is not a paid endorsement, as I've said before. This is just, we like the product. We've been working with the company and they're really cool. I'm gonna throw it out there too. Tradecraft Tuesdays. Yes. This has been getting bigger for you guys. Yeah, yeah. So it's something Kyle and I actually started like three years ago where we would just go on weekly and we would try to talk about something, we'd talk about the news and the security industry and what was interesting about that. It ended up being just too much of a time sink so we stopped doing it for a while but we brought it back like three or four months ago and we're gonna do it once a month. And so we get on there. The three of us, myself, Kyle and John and we talk about here's some interesting tidbits in the news, whether you're an MSP or an IT shop and here's what it means for you. And then we also break down like some topic. We've done two factor. We've done administrative privileges and while you don't want to give that to your users and if you're an IT shop, whether that's MSP or an IT department and your users kind of push back and say, but I need administrative privileges, we gave you some stuff that you can talk about and it's like here's what you can say or here's some tools that you can use to make this problem easier. And we're gonna keep doing that with topics once a month. Yeah, it's kind of fun. So I've interacted with Kyle and some of his team here at Huntress and hackers at heart is the best way to describe it with all you guys. Real hands on the keyboard. You're not just saying, we're throwing magical AI. No, you're talking about how someone got in a network, how they pivoted and things like that. Some of the tradecraft of how the hackers work because you have to learn the tools, you have to learn how the bad actors, the bad actors are using these tools and playing with them to then understand how to protect against them. We've had some interesting conversations. I did that video on how ScreenConnect was used to deploy and that's because of the conversation I had with the team there and they're like, hey, you screen check time. Could it do these things with PowerShell? I'm like, actually it can do those things. You're like, oh, that's interesting because we're seeing this type of threat comes there. So it's all that continuing education and sharing it back. I like to share back. These guys have subscribed to their channel. They have a whole share back on there. Even if you're not using a product, you're gonna get some tips on cybersecurity and things like that. It's interesting stuff and like you guys all say, security is a team sport, man. We all gotta share as we learn about these threats as they come available, protect yourself against them and how to defend against them and what tools are being used and what to watch out for. So check out all that at Huntress Labs and if you're interested in a product, I have no special offers or anything. I'm not an affiliate, you just contact your salespeople and they'll sign you up and they have a free demo you can stand up for to test a product, right? Yeah, absolutely, yeah. Come check it out and we'll tell you what we find and then we'll help you show the value to your customers and everybody wins. Unless you're scared because I will tell you it will find things. You go, wow, I thought these machines were clean. Yes, yeah, I mean it will find things but somebody actually said yesterday which I thought was interesting is if you're not doing that and you're not finding things you're hoping and hope is not a good strategy. So better to know that you have nothing than to hope that you have nothing. Yeah, I've seen someone talk about compliance. They say, show it in your compliance. If we don't look, we're not out of compliance because we didn't look, right? I don't think it really works that way, but. Sort of, until somebody else comes in and does the check for you and then you find out you no longer have that customer. Yeah, yeah, you don't want that. All right, go check them out at Hunter Slabs and leave links below, thanks. And thank you for making it to the end of the video. If you liked this video, please give it a thumbs up. If you'd like to see more content from the channel hit the subscribe button and hit the bell icon if you like YouTube to notify you when new videos come out. If you'd like to hire us, head over to laurancesystems.com fill out our contact page and let us know what we can help you with and what projects you'd like us to work together on. If you want to carry on the discussion head over to forums.laurancesystems.com where we can carry on the discussion about this video other videos or other tech topics in general even suggestions for new videos they're accepted right there on our forums which are free. Also, if you'd like to help the channel in other ways head over to our affiliate page we have a lot of great tech offers for you and once again thanks for watching and see you next time.