 If you choose to hire a migration agent to help you apply for a visa, it's important to check they're registered with the Office of Migration Agents Registration Authority, or MARA. It's against the law to provide immigration advice in Australia unless registered by MARA. To ensure you are dealing with a registered migration agent, go to the MARA website and click on Search for an Agent. Enter your agent's details, including their unique Migration Agents Registration Number, or registered agents listed on this website. There are many benefits to hiring a registered agent. They know about Australia's immigration law and procedures and can provide immigration advice and recommend a suitable pathway. They will lodge a well-prepared application with all required documents which can make it easier and faster to get a decision on your visa. They're bound by a code of conduct and must provide accurate advice. They must also keep your money in a separate account until the work is informed and they must inform you about your visa outcome in a timely manner. You can make a complaint to MARA if you're unhappy with a migration agent's service. More information is available at www.marra.gov.au Beware of people claiming to be migration agents who are not registered with MARA. They may have limited knowledge about Australia's immigration law and procedures, give incorrect advice, make unrealistic promises or take advantage of your situation. They may not handle your money properly. Some unregistered agents have give fraud at large amounts of cash from clients. They may misplace your important original documents and they may not inform you about your visa outcome. If you know of someone involved in migration fraud, operating illegally as a migration agent or if you're a victim, report it by calling 1-800-009-623.