 So, the skills of a migration professional, I think that it's skill are complex. I've thought about writing a document, but really writing a document about the skills needs to be an endless list of skills. So, let's look at the practical of the migration problem. This is more or less a summary of what happens with a migration. With the analysis, of course, that has to be before any other activity. And then with the flow of activities and those two macro activities that are done, everything else. So, let's say that someone that is certified in handling migration should be able to manage all this stuff. Of course, I don't think we can expect that we have someone that has the same skill in analysis, in training, support, deployment and so on. And at the same time in communication and in project management. So, we probably have to look at people that are able to fulfill a couple of two or three of these tasks because they are professionally involved in these tasks, but are able to coordinate the project. So, they are able to choose someone for communication if they are not good at communication. But we don't want them to say, as I'm not good at communication or as I'm not good at doing project management, we don't do project management. Because in this case, the point of having a protocol and there are reference ends up. In this case, let's say that the guide that follows the entire world is someone very skilled in training, it may happen, and maybe is skilled in support, is knows nothing about project management communication. We expect, if he's certified, that he will find someone that helps him in communication and project management. Not that he says simply, we don't do that because I'm not able. Because in this case, we know that the migration is going to fail. So, we expect people that is able to handle the process, understanding which are his strengths and which are his weaknesses. And according to his strengths and weaknesses, he's able to handle that in a way that reflects all these. This is why I said I want to see people, as we say in Italian, there are a few Italians here. That means I want to look them into the wine of their eyes. Because I don't want to understand from their expression if they're really lying to you and say I'm able to do that or not. Because if you see them in their face, you can understand that. On a phone line, everyone can cheat. I want to really understand if they are serious enough. I totally understand that I'm probably good at communication and other stuff. But if I have to handle a migration, I will never go and do the analysis myself without someone that is technically skilled. Because I will do a bad service to the client, to the customer. That is, it might be a public administration, it might be a company. But in the end, I will fail. Because if I tell him that, no problem, it might be a network of macros. I don't even know how a macro is done. And so, I have the trainings. So I can do something like everyone else. I think that everyone that has handled my version in this room has his strong points and his weak points here. Totally normal. You cannot know everything of this process. What we want to be sure for certified people is that they understand their limits in handling this process. And so they create a group that handles the process in a professional way. This is what it means to be certified. It means that you go to your customer. Because at the end, we want to create, we want to make it easier for people that sell services to sell these services. And when I say sell services, it can be internally to your company or externally as a consultant. Of course, if we go to the Umbria migration, Sonya has coordinated most of the trainings. Sonya has customers, although she is an employee of the organization, but she has the commitment where the bosses and politicians and the customers that are the people that were trained and the managers of the people that were trained. So you have customers if you are inside that organization. And of course, your customers, of course, sell services to his company, to Dutch companies. So he has a committed customer as a consultant. But if you are inside a company, you are always in a committed customer relationship. And we don't want people to fail if they are inside a company. We don't want people to fail if they are outside the company. We want people that sell at the end that I've hired someone that was certified by TDF and I've seen the difference. This is what we, the target is to convince people that the only way to deploy LibreOffice on a large number of test hopes is to use someone that is certified to do that. Because the certified guy would make you sure that this is respected. And of course this can be improved, but at least this has been tested by migrations like the one that life has done in Copenhagen, by the LibreOffice project, by other projects around Europe. We know that if you respect that, you will probably have a, I would say from a good to very good result. If you miss something here, you probably will have complaints. And this gives you a more or less time frame in terms of timing. And I think if we look at that, and we see the regional umpire that was 1,000 decibel migration, you need one year to do that. For 1,000 people you need one year. You can skip in if you want. In a minute. You are not killing people. So that is about the skills for people for migration. And let's look at the skill for people for training. So training is a senior story that this is more or less the flow of what you do when you want to train in a good way. You start from assessing the needs. You evaluate the situation of people that has to be trained. So which are the average skill of the people that have to be trained. You create a learning partner. So you need slides if you want the slides. You need the basics. Then you give the training. So you transfer that. You evaluate because if you don't evaluate you will never know how the training has been received by people. And of course in the meantime you select the training traditional learning and you monitor and evaluate that. So it's quite a number of tasks to be performed. And again someone that is certified as a trainer may be very good at doing a kind of this stuff and not everything. But he has to understand when he needs to get people that have been in creating the entire project, the entire program. So what we expect from people that is trained, that is certified is not only that they are good at doing something. So they know in their office, they know the community. They know how to interact with the community which is important. They know when to address the community to solve the problem. They know when to use the main list. They know when to file a bug. Because if you for instance during a migration I would say that someone that handles a migration doesn't file a single bug. There is some problem somewhere. Because if you handle a migration of a large enterprise and you don't stumble into any bug, then it is a miracle. Because it's a myth. It's normal. It's normal that maybe you have a format that has never been... You have a template that has some tricks inside it and it is not supported by the latest version. There is a regression on something. Maybe your font is not supported. You know, the matrix of cases is so big that you really cannot even figure out how many cases there are. And in training it is more or less the same. Because if you build a training course, you will have to use the software. And if you use the software, you may stumble into a bug. And if you are a certified professional in training in anything I expect you, you stumble into a bug, I expect you that you open a bug seal and you find a bug. Because that is the only way that you can contribute to the project. And we want certified people to contribute to the project. And if you find something, maybe you see the slide that someone else has done and you have a suggestion, you find a suggestion on the main list. Because this is the only way where we can all grow together and improve what we do in each country, in each project, in each... Because otherwise we perform like a separated entity. And this Microsoft and this certified gold plan where I don't know what certified people... That is a commercial certification. I give you 5000 bucks and you have to certify me. Okay, of course. We don't ask 5000 bucks. We will probably ask to cover the expenses. It's similar to the Linux Foundation certification. That is 300 dollars. We have thought about 250 euros. So it's something that is affordable for someone. And it just pays out the time of the people that have to certify you. It doesn't pay all the environment. But what we expect in change of the fact that you are certified for an affordable amount of money is that you have this project to grow. And your help is to contribute to certification as you can contribute to any other part of the project. Say, I've just trained, I don't know, people in a bank and I've seen that this kind of approach is better than the one that I've used so far. Share the approach. We are not going to steal your slides. We share the approach. We don't want your slides. We want to understand which was the trick that has made your training more successful than in the past. Some people writing to me said, but if I give you my slides, you are going to copy that. This is the typical approach of someone that has never had to do with open source. I'm not going to copy your slides. I may steal some of your ideas, but you are free to steal my ideas. All my stuff is public, is online. When I show people I say, do you want to see my slides there? And the question of some people is, but why you publish everything? Because that is the only way that someone else can see what I do and improve what I've done. Otherwise, if I keep it for myself, at the end is self-contained. We want to have the certification project as to be also one way to educate the ecosystem around us to improve their participation and their interaction with the project. Because this is the point where we are tangent to the other ecosystem. I received an email from an Italian Microsoft gold trainer and the guy who wrote me from a clearly fake address was Mario Rossi. Mario Rossi in Italy is probably one million of Mario Rossi around Italy. So it's so generic that the chances that it's really Mario Rossi are very low. It's the typical John Doe in the States. So I replied and said, is that your real name? And he said, no, but I don't want that Microsoft knows that I'm interacting with you. And I said, okay, so that ends the discussion. We will not certify anyone that shows up with a fake name. Of course not. We cannot certify your ideas. But even the first approach is wrong. My answer is, you know, my ideas online is it Halloween, which might be a little bit dull, but I'm the only one who liked this name. So it's rather clear if you are interacting with someone that is either on your Twitter, LinkedIn, everywhere. So it's me. It's transparent. Not anyone else can use this name. They're not the name, but anyway. So my approach is totally transparent. It's me. I'm not hiding behind any ideas. I'm not criticizing people using ideas. I know that in the developers area you have a nickname, but even the nickname becomes a kind of trademark for developers. So after a short time, the nickname becomes the way that they are recognized with that. I want people to be transparent. I want to know people that talk with me and I want to understand who they are. If you are scared by the fact that Microsoft might know that you are dealing with LibreOffice or a Microsoft trainer, you don't want to appear because you fear that Microsoft can do something to you. Sorry, this is the wrong attitude to become a LibreOffice certified trainer. You might be the best trainer worldwide. I don't mind. This is not the right attitude because what is going to propose this guy when he goes to a customer? I want him to be an ambassador to LibreOffice. Not an ambassador to the best paying customer. So certification is an instrument for us to get on the market. I think that people think that the open source guys are all 90s guys so they will certify everyone. They will be amazed how reduced will be the number of certified people. By the way, I have been teaching at the University of Milan for two years after my graduation. Of course, if you are worried that I was teaching technical subject, no. I have a graduation in human geography and so I have been a professor of human geography for two years at the University of Milan. And I was considered a bastard when dealing with examination because I wanted people to study. And that was in the years where the top clothes were popular. I entered the university in 1968 so you can understand which was the time. It was the highest note for everyone because democracy means that everyone has to get a high note. And I wanted to see people sweat blood to get a good note. And I was not popular but I don't mind. I'm sure that the student that I gave good notes were deserving good notes and the one that they sent away. But the mindset is the same. So I will not be a nice guy when it comes to review people just because I think that it is a serious process and we have to handle that as a very serious process. It's not a fault not to be certified. You have a chance to apply again. We don't say you didn't go over the first time it's done. You have a chance to apply again after three months. Three months is a fair time to study again and to be prepared. I'm happy to certify someone that has failed the first one but I'm not happy to certify someone that I'm not totally sure that is a really good certified professional when it goes on the market. The next time you will be alone. There's no one from the Government Foundation meeting and this is where you will be able to perform in the right way. I finished. In fact this was a long presentation in three channels. And if you have questions, otherwise I'm here until Friday night if you want to ask me. My e-mail is www.libreoffice.org I have others. It's www.blogmanfoundation.org It's www.blogmanfoundation.org But by the number of e-mails you are free to write me an happy to answer any question. I think that we have to make all together that this project has success as TDF has been a success so far. I would like to present it. I've been doing that for 30 years as a professional so that is not my... I am rather self-confident. No question? I would like to ask, maybe I missed something but these certified trainers and certified migrations these are two different... Yes, yeah. And Java 2, trainer and migration. No, you have developers and in the future we will have support. But let's say the demand from the market has been more on developers, migrators and trainers. It looks like support. Support is different in the sense that you have level 1, level 2, level 3 support. Many companies have already level 1 support in-house. So they probably don't see the need of to have someone certified because they have their own guys inside the company that are already doing a kind of call center. Which train? Yeah. Actually it's very similar to training because you have to know the product you have to be able to... you have to be able to be more technically skilled. I mean, after having heard about the community body support center tells to end users I would never certify these guys because the answer is, okay, Microsoft Office doesn't work, it's not my problem. So this was the answer that they gave us called Microsoft. Migration. It's not necessary. It's not necessary. You know, although training is a critical part of migration you might have someone that is only working in training because it works in an IT school that provides training for people that want to learn in their office. They might be in an organization, they might be individuals, I don't know. So of course it may well happen that someone certified in migrations hires someone certified in training to do the training for the migration. This is a scenario that I see but also I see a scenario where someone just provides training which are disconnected from a migration. Other things also the area also also have some tests, like primary tests for people who are interested in being certified.