 reporting from the online. Am bryd, and we are here to discuss housing, land and property rights for CCCM, practice, and I'm Jim Robinson. I'm the Co-coordinator for the global housing, land and property over responsibility along with UN Habitat and I'm with NRC a mynd i'n gwneud y AOR a gofyn ni'n dweud i'r rhoeddiadau ar y cyfnod CCCM. Ac oeddwn i ganddo ar gyfer y rhum am Genever 1 o'r ddydd yw'r coordinatordau cyfnod arni. Rwy'n meddwl i'n credu'r cyfnod, rwy'n meddwl yna, rwy'n meddwl y sesiwn. Mae'n cael ei gynnal a'n ceisio. Mae'n cael ei fath o'r cyfnod ar y gwaith yma o'r awd, wrth gwrs, y mae'n gweithio'n cael ei fath o'r cyfnod. i'w gweithio pan ddych chi'n gweithio'r blaen i'w dd weiterecな, byddwn ni'n dflwyto dechrau cyfleol a chnyddoch chi'n ddא�ith CCCM sefydlog o hollu ffordd o ddannu'r kitell. Felly, y peth y gallai ffwrdd yma o dea chi fel'r HRP Gоеith, ac ydy'r Melina roeddPlayer i'r ddiwedd i'n teulu am hynny. Mae'r Yr Bery Lyw Pes global HRP adviser for IOM to also talk about what HRP looks like in CCCM practice, as well as to offer some insights into other training that's coming up. And I think I even have a slide with the agenda on it. There we go. So you can see. And just a couple of small housekeeping comments really. I've said we'll be recording. If you're in the room and want me to pause at any point just say when I will. We're going to have plenty of time for questions and discussions. So this is about getting some feedback on something we've been developing, but also hearing your thoughts on what we're presenting here today. So please note down any questions you have. Of course, online please use the chat function to either set out questions or to introduce yourselves. And yeah, so we'll have time for discussion at the end. And but before I go any further, I just want to say yeah, welcome. Thank you for being here. We're going to hear now from Der, who's the classical native of CCCM from the UNHCR side, and he's going to talk to us a little bit about HRP and CCCM and sharing some thoughts on why it's relevant. Der, over to you. Thank you. Good afternoon, colleagues here and colleagues online, wherever you are. Good afternoon, good morning and good evening. First, I don't know what does the red light here means whether the mic is open or not, but I assume that colleagues on the other side are able to hear us from here. If you could confirm that would be great. Yes. All right. Thank you. Well, first again, let me just introduce myself. I'm one of the two global cluster coordinators for CCCM. One is sitting here next to me from IOM. And I think I know the majority of the colleagues here and many of the colleagues who are joining us online. Jimmy, thank you for forgiving me and forgiving us this opportunity, first of all. And second, thanks to the colleagues who have been working very hard on developing different tools and guidelines to enlighten our way in the HRP field for CCCM cluster in particular. It is very difficult to tell anyone in this room things that they don't know. It's not easy to know where to start, but I just wanted to drive some of personal experiences and thinking for us as a global CCCM cluster on the HRP aspects. First, why it is important. The CCCM is crosscutting by nature. It is a very interesting work that we do, but also sometimes the challenge that there are some important integral aspects of CCCM where we cannot move if we don't really take them into consideration. And one of these very important pillars is the house landing and property. In particular, the thinking that I see why this is very, very important because in the IDP context, the vast majority of the areas we are covering are informal IDP settlements. That is very different from the non-IDP context, i.e refugee context, where the settlement of IDPs go through a certain level of control where the government is able to manage where the whole state refugees. In the IDP context, mainly access is challenged whether it is conflict or natural disaster. And IDPs often don't have many options but to identify a location for themselves. In many, many cases, the location that is identified could in some cases start as an issue where you don't have HRP aspects, but sometimes it expands by default because this area is one of the few safe areas. It expands, then you will find yourself in a situation where you have lots of house and land and property. One of the main challenges we have been facing is that the humanitarian actors, the donors, even the government counterparts, the host community come to criticise the actors say, why are you operating in areas where you have house, land and property? And then we end up in this very diplomatic humanitarian situation between humanitarian imperatives and applying the principles and rights of the people. I have personally ended up in many situations where actually the individual land owner came to me to say that, as a CCCM cluster coordinator, I ask you to retain my right as an individual and to kick the IDPs out of this place. Then you don't know what to tell to those people a part of the fact that you advocate with them. Or a donor came to me in several occasions and I'm not ready to fund this area because I am hearing about lots of issues. And as we speak about many, many evolving priorities for the humanitarians, for example, when we speak about localisation, I still sometimes feel that localisation could have different interpretations, sometimes not correct, sometimes very correct, but the questions that are IDPs, local actors, wherever they are to a certain extent, yes, and to other extent, no, because IDPs sometimes experience many tensions with the host communities because of HLP-related issues. Here, the localisation aspect comes, so if we are not going to address this, we are not going to really address the localisation within the IDPs and in the areas where they are doing. We will not be able to address the host community relationships. We will not be able to discuss anything about the area-based approaches and the needs-based approaches in these locations without addressing the HLP aspect. So, to this end, there have been many, many work that has been done by the colleagues and Jimmy, you have been also leading the fort on many aspects and I think it simply also tells, but in the end of the session, it tells a lot how are we close to each other. I mean, if we think that sometimes the HLP, there you are, and the CCM cluster, the proximity is very, very close because I understand that above CCCM there are many HLP issues that you are working on, but probably there is really a big and heavy bunch that is related specifically to the IDPs living in the IDP settlements in the internal displacement context. Now also from a different perspective, sometimes people and donors and communities question what is the magnitude of this issue. The magnitude of this issue is simply reflected by the number of IDPs living in informal settlements and this represents between 20 to 23 percent of the IDPs. We cannot hear you anymore. You are muted. Thank you. Okay, colleagues. I hope now you can hear me. Great. Thank you, Medina. The magnitude, I don't know where did you stop hearing me, but the magnitude is very, very high sometimes. We really should not undermine it because the total number of IDPs according to our 2022 analysis that live in IDP size is between 20 to 23 percent of the total number of IDPs. Basically, the work we are doing is addressing the needs at least of the quarter of the total displaced communities. That is a very, very large number. I think what we are looking forward is to bring these guidelines, these tools that we have worked in into practice, really start first piloting them in different countries, but also make sure that they become part of our training packages, our briefings to the donors and our also briefings to the new costal coordinators, sector coordinators, whether at national or subnational levels. So they are fully aware of this work that has been developed by the different colleagues and are able to implement it. But in the meantime, I think also part of it still remains as a work in progress, as a living document because we have to accept that there is always a space for us to learn from the different context and to see what would be the best ways and the best practices to address them. Sometimes still there are new methods that we are hearing from the colleagues in the field and local actors on how to improve our response. So we have also to be very much open and the recipient to hear and learn, adjust and change as needed. With this, if you allow me, I will stop and hand back. If any colleague also has any questions, please, you lead the sessions. We are saying here, so it will be very also interesting for us and we will learn from you about your points on the questions. So, over to you. Thank you. Yeah, thanks. Thanks for those comments. I think it's worth sort of reiterating how, although, you know, in the coordination and cluster system, we have the HLP AOR sits within the protection cluster, but very often where the work around HLP gets really real, as it were, is working with shelter colleagues, with CCCM cluster colleagues, really who are engaging with communities on the ground facing the challenges first hand, and are often a really brilliant way and source of understanding what some of the key issues are. So like I know on my recent visit to Somalia, it was the CCCM colleagues who were highlighting some of the issues that we were then trying to respond to, you know, both as NRC and other organisations, but with the cluster as well. So this is a partnership that's necessary as a cluster in AOR and something we're looking to sort of deepen and develop and find good ways of working together. And just worth stating as well, the questions that come from CCCM colleagues are often the real sort of cutting edge, sort of leading questions that we need to really consider. So please keep raising the challenges you face and the questions that come up, and we need to try and find responses to those from the HLP side, and of course, like looking broadly to see how we can do that better. So yeah, really appreciate that there. Thank you for those words. And yeah, before we hear from Ibiria Malina on some of the tools that we've been working on, just want to mention that we'll be then turning to colleagues from South Sudan, Mozambique, Honduras and Peru to hear some of the experiences of working with this toolkit or ways in which it could be useful. So it'll be great to get those perspectives. And I'm really pleased that Malina has worked so hard to get them here today. So thank you for that. And yeah, I'm going to hand over now to, let me just check my schedule so I get it right. Yeah, Ibiria, Ibiria Lopez, who's the Global HLP Advisor for IOM, and also supports the Global Shelter cluster as well on HLP. Ibiria, over to you. All right, thanks, Jim. It's a pleasure to be here. I am going to try to talk a little bit about what I see on the fields in terms of HLP and CCCM. A little bit of the challenges, but also a little bit of the things that these different countries and emergency responses having common when it comes to HLP challenges and issues that CCCM responders face. So I think there are three grand themes. The first one is due diligence. Due diligence is, so just let me do a caveat here. I'm going to say a lot of things that many of you know, but because I'm not in the room there, I don't know who is there. So I'm going to assume that some people benefit from my explaining some of the basic idea. So due diligence is the practice of verifying land ownership, verifying land rights and making sure that a piece of land, for example, has who owns and who has authority over a piece of land. That's what's due diligence. So due diligence is one of the themes. Security of tenure is the other theme that permeates CCCM, and the other one is eviction, protection against eviction. Thanks, Jim. I'm very honored by that. So in the due diligence side, CCCM practitioners work with IDP camps and refugee camps and sites, and those are usually set up in either in Greenfield lands or in buildings that are available for occupation. Many times there are public buildings, but they can be private buildings, they can be private land as well. What I see often is that even when the sites are planned, there is not a great amount of effort put into doing the due diligence, finding out who has rights to the land and who might have rights to the land and if the land has other claimants or other people that believe that they own or have any rights to the land. So what we see usually is that the CCCM actors will, they have their counterparts in the government, disaster management authority or an authority of the kind, and they will consult that authority, which will point them to the land. They will say, this is the land that we will allocate for the site. And that usually is enough for the actors to start the process of doing the site planning and preparing the site for the IDPs to live in. But what happens often is that private individuals or even other government agencies will come in afterwards and will say, no, this land is mine, or part of this land is mine, or this land has been allocated by the Ministry of Economy for a cement factory. And these things, usually the governments that we deal with, they don't do that due diligence either. And so what I advocate for in this case is that we as CCM and first responders, we do our own verification, our own side due diligence before we invest on a site for long term. So that's what they do due diligence side. I'll give you an example, for example, in Nigeria, where you have widespread frauds of people that obtain fake or falsified ownership documents. You have a military that has a great deal of authority in the areas where there are displacement because the conflict is too active. And so the military has many times overriding authority, the authority that overrides the local civilian authority. So it doesn't matter how much you negotiate to the local civilian authority and how much permission they give you to use a piece of land or building, the military can always come after and say, no. And also in Nigeria, we don't have reliable sources on the ship of land. You have a few sources, some of them are more reliable than others, but we don't have a single reliable source. So in order to do the due diligence, you need to do a wide triangulation and cross-checking with different sources of information on the ground. Now, on the security of tenure side, that for CCCM, this is where you have to establish the terms and conditions for the new site or the expanded sites, so the place where the IDPs will live. Because many times the site is put in place without the terms and conditions being clear. So we don't know how long the people will be able to stay there and under rich conditions. Are we going to be able to provide water and sanitation? Are we going to be able to do some permanent infrastructure that are necessary for water and sanitation and other needs? Another example from Nigeria, a landowner that was a benevolent landowner, a man that was well regarded in the community, he offered his private lands for the IDPs to settle in the beginning of the crisis. The IDPs settled in his lands, but then he wasn't expecting to last so long. So after many years, he and his family, because he has a family that is also interested in the land, he won his land back. And the conditions for that to happen were not set in the beginning and there was no negotiation regarding that. Now we have a problem after a few number of years, which also impacts the willingness of the landowner to allow for permanent infrastructure to be put on the land. The third aspect, which is the protection against eviction, is linked also to the security of tenure, but it's another type of work because it's more of an advocacy work that needs to be done with the local authorities to avoid forced and disorganized unprepared eviction. So it's common that IDPs will seek refuge in churches or in schools or markets or other public buildings. And after some time, the government, the kids need to go to school, the market needs to be reopened and the government will have pressure to conduct eviction. And the disoccupation of these public buildings may be something that needs to be done eventually, but not in a disorganized way, not without alternatives for the IDPs. So there needs to be a strong advocacy effort to prevent that from happening. So I think these are the three themes that there are around CCCM and HRP that I'd like to explore. And I think they are covered, they're well covered in the in the in the two kits that Belina is going to introduce soon. And that's it from my side. Thanks, Ybire. Thank you for those insights. I imagine for most of you online and in the room, those are kind of challenges that sound familiar and things that you have faced. And it would be good to hear your experiences later in the conversation. So Melina, I will hand over to you to present on the toolkit, give an overview of it. So Melina Holders, she's an HLP consultant working with IOM. And I meant to say at the beginning, Melina, you're basically the, you know, you're definitely either the host or the co-host of this discussion. So if at any point, please do jump in and take over. You're very welcome. But yes, hand over to you, Melina. The floor is yours. Thank you. And before I begin, I didn't know if you really wanted to show the e-courses or save that for the end first. Ybire, what do you want to do? This is a live collaborative process. I think it makes more sense for the toolkit to be presented now and then I can present the training later afterwards. Sounds good. So I will go ahead and share my screen. So thank you everyone. As Jim and Ybire had mentioned, my name is Melina Holder and I provide HLP support to IOM, Shelter and CCCM teams. I'll be providing a preview of the toolkit, the HLP toolkit for CCCM practitioners and also a sneak peek of the CCCM cluster website, the online version of the toolkit, which should be available within the next week or two that we're very excited about. So I think some of you in this room have already either been introduced to the toolkit or seen a presentation, so I won't go too deeply into the background and methodology and structure, but we do have like a four-minute explainer video that goes deeper into that information that we can disseminate after this presentation if need be. For those of you who have not been introduced to the toolkit, it was a collaborative effort between the CCCM cluster and the HLP AOR working group. The goal of it was to kind of pull together any HLP resources, tools and guidance that could be relevant to CCCM practice, to kind of put together guidance for addressing HLP issues in different types of CCCM phases. So from project planning, like due diligence, as Ybire was talking about, to camp closure and transition, responding to evictions or overcoming disputes and conflicts. So I will just go right into it and kind of provide an example of how it can be used, and then I will show the online version. So as you can see, the toolkit is structured in a way that there's an introduction to the toolkit that goes deeper into the methodology and background. An overview of HLP and CCCM, kind of speaking to what Dair was talking about, the overlap, the importance of engaging between the two different roles and responsibilities, and then the bulk of the document is centered around these thematic areas. So again, as Ybire was talking about, due diligence, community representation and participation, women's inclusion, conflict management and mediation, camp closure and transition, urban displacement, eviction response and relocation, disability inclusion, and then a section for further reading. So to show an example of how it can be used, you can go through and see what thematic area you are interested in. Maybe it's conflict management and mediation. You can see a set of resources and tools that are available in these thematic areas, as well as an overview that will kind of describe the relevance of conflict management and mediation to HLP and CCCM. So maybe land tenure, alternative conflict management is the resource that seems to be the most relevant. Each thematic area contains a context in a summary, so the context is intended to kind of briefly tell the reader if this resource is relevant to them. So in this case, it could be useful for CCCM practitioners operating in areas where there are multiple types of tenure arrangements and where there are disputes and needs for mediation techniques. If that context seems like it's relevant and you want to know more about the resource, you could go to the summary, which is really intended more to be a roadmap to the document, rather than summarizing the content of the document itself. So highlighting the important and relevant information and showing exactly where in that document that information is. So, for example, to see a useful diagram illustrating the multiple layers and dimensions of land tenure conflicts that could be useful for CCCM practitioners, by the footnote you could see that that would be on page 17 of the document and then you could scroll to the bottom and be linked directly to the document itself to show an example of the due diligence resources and tools that this was the thematic area that you were interested in. Let me get back up to the due diligence section. You could see the resources and tools that are available here. There is guidance on informal and self-settled sites, as was being discussed earlier. Maybe you're interested in knowing more about tenure, so you could see that there's demystifying tenure for humanitarian practitioners. The context is a little broad here, so CCCM practitioners that rely on using buildings or land property or natural resources. So, if you're unsure if this applies to you, you could go to the summary again and see what useful information is there. There is a chart providing detailed best practices for keeping records and working with third parties to verify information or assisting in dispute resolution. Again, from the footnote, you can tell exactly in that document what's in that document and where it is and also the different scenarios that are provided. So, this covers scenarios on burial sites, multiple claimants to a parcel, and places that have informal rental agreements. Then to show an example of more of the tool-based resources that are in this document, for example, under eviction response and relocation. The tools are more usable items that can be adapted to different contexts such as templates, matrices, sets of questions, not as much guidance notes and reports like the resources. Again, you could see what kind of tools are relevant to what you're looking for. Maybe you're mapping eviction risk. You could go to that section. You could see that there's a tool that's specifically for conducting and eviction risk assessment. See from the summary what kind of categories are in that tool and then be linked directly to that tool. As you can see, you can be linked directly to the tool. Then to show what this will look like online. Again, this is not yet live. This is just a sneak peek of what it will look like on the website, which again should be available very soon. This will be the landing page of the HLP toolkit. There's a brief introduction. As you can see, all of the thematic areas are provided below. You'll be able to click on these areas and then have all of the resources and tools that were available in the PDF version. When this is live, you'll be able to click directly on it and be taken to that thematic area and everything that is provided in it. For an example, here is the due diligence landing page. There's the overview on why conducting HLP due diligence is important for CCM practitioners and the connection and relevancy of the two. Then below, you can see the tools that are available and each tool contains the context and summary that is provided in the toolkit. Then below will be the resources. When you click on view resources, you'll be able to see those contexts and summaries again. Then the link to the document or the tool will be provided. We'll now hear the country operational perspectives of the toolkit, including how practitioners see the toolkit being used in practice, any recommendations or feedback for increasing its usefulness, or adapting the toolkit to specific scenarios. We will first be hearing from Qazaia Barasa, who is the HLP AOR Co-lead and HLP National Project Officer with IOM South Sudan. Again, for a more detailed overview of the structure and background and methodology of the toolkit, we do have a video and a guidance note to complement the toolkit that can be disseminated after this. Thank you so much. I'll go ahead and hand it over. Sorry, Melina. Just before Qazaia comes in, I just wanted to remind to point out that the toolkit was funded by GFFO, and so was the HPE course that we're going to present after Qazaia's presentation. Thanks. Qazaia, the floor is yours. I will get your presentation up just one moment. Hello, everyone. Thank you, Melina and Ibere, for the introduction. I am Qazaia Nasiipwundi. I work with IOM South Sudan Mission, and also serving as the HLP AOR Co-lead alongside NRC as the lead and HDC as the co-lead. I am pleased to be here today to share on South Sudan HLP operational context. South Sudan faces numerous challenges related to HLP, which are preliminarily caused by decades of conflict and displacement, weak governance and limited access to justice, posing many challenges, among them being what you're seeing before you on the screen today, insecurity of tenure being the first one. Most individuals and communities lack secure land tenure, which exposes them to risk of eviction and loss of property. Second is the land disputes, and these are due to lack of clear and transparent land administration system, which has resulted in numerous land disputes, particularly in areas where natural resources are abundant. The third one is limited access to justice, because the justice system in South Sudan is weak, and many people lack access to affordable legal services and dispute resolution mechanisms. Fourth one is the lack of basic services, such as water, sanitation and electricity, which affects their quality of life and makes it difficult for them to have their housing conditions that are more decent as it is required by the norms. Then we have the final one for this day, is the high cost of housing, because we have building materials which are available and due to the high cost of living, so most of the people lack affordable financial options that makes it so difficult for them to access decent housing. Recommendations of how the CCCTM HLP toolkit can be used is to first on the point is build capacity by training government officials, other local community authorities and civil societies. Second is raise awareness among general public about HLP rights and how to protect them. Third is support policy development, supportive evidence for influencing HLP-related laws and policy change. Currently in South Sudan, we have reported this to some of the previous HLP-AOR global sessions about the current draft South Sudan national land policy, which is we hope that soon it will pass into law, but we'll keep on updating, which will be a milestone for the South Sudan context. Then we have the fourth one being providing guidance on dispute resolution by introducing mechanisms or tools to resolve disputes at the local levels or as a way of strengthening the local system. Finally, we have improved service delivery in complex HLP context, especially given the fact that South Sudan is a volatile context with a lot of unpredictability due to the recovering from war and some parts still experiencing the unrest due to the fact that some of the civilians are still holding arms and this undermines the call for ceasefire. Then it will guide on navigating different types of tenure arrangements to provide essential services. That's all from my side and thank you for listening. Over to you, Melina. Thank you so much. So I think we can go into the next presentation, which will be Richard O'Cullow, who will be presenting IOM Mozambique. I will go ahead and stop sharing my screen. Thank you, Melina. Good afternoon, colleagues. Good afternoon, there, Iberi and Joseph. I think I know quite a number. I recently moved to Mozambique and Jim, of course. Jim, I talked about you the other day in an HLP working group and I might invite the two of you, you and Iberi here, to help us to demystify some of the HLP issues we've confronted with. Arrived here three weeks ago and what I learned recently, one of the districts, the authorities are locating plots of land to the IDPs who wish to return or resettle with a fee. But there's nothing documented. There's no security of tenancy. So even if you pay that amount of money, the likelihood of being evicted is quite high. Quite a number of IDPs that were in a displacement site that is prone to flooding were relocated by the authorities. Again, they simply verbally allocate land for them to set up plots in the host community agricultural land, what they call the mashambals. Two weeks down the road when the shelters have been pitched up, most of the IDPs have been displaced and then they have to go back to the sites that are normally flooded. These are some of the issues that we are confronted with and the working group has just been reconstituted the third time. Of course, it's co-led by NRC and UNSCR, not really a protection cluster, but UNSCR. A number of years they would reconstitute and then would crumble. Last week was our first meeting where we put the task to do a number of things. One, to have proper analysis to understand the HLP issues that are affecting the IDPs in Mozambique. I should have said in the beginning that the displacement, the conflict statements, only happened in northern Mozambique in one region called Cabdo Delgado. Other regions are pretty destable apart from the natural disaster. So, mainly those affected by HLP issues are conflict displaced IDPs. So, we're also developing 4Ws. We want to understand who is working on HLP issues here, but also to look at the activities but also the activities that you're doing that affect the IDPs. We're also planning to do a presentation of the toolkit. Our next meeting is in May. On May 4, we will be presenting the toolkit. Then I will have to reach out to Melina. Again, thanks to Iberi for making it very simple the three thematic areas that you've presented in the beginning. So, just to summarize my talking point is that there's enormous HLP issues in northern Mozambique, but then the working group is not as strong as it should have been, but there's good appetite for us to take the HLP issues ahead. We will also have the core lead of HLP to have a presentation to the CCCM partners because one thing that really happened, a site is identified. We do the site planning. We do not do the due diligence with this going to be permanency. A plot of land is just allocated to a family without consideration because this is an agrarian society. They depend on agriculture if they are not able to access agricultural land and they don't have that security of tenancy. It's a little bit problematic. One of the sites, the government has stopped humanitarian distribution of food and shelter items. There are over 74,000 IDPs. A quick analysis of this community realise only 2,400 have access to agricultural land. The rest depend on humanitarian aid and will be forced to either return or to go to cities to beg. So, if the HLP issues are not handled for this kind of population, about 70,000 of them would have a big issue to deal with. So, briefly, that is my learning of the weeks here. Thank you again, Melanie. Over to you. Thank you so much and thank you for sharing it with your colleagues and sharing the context for Mozambique. We will next hear from Carlos Galindo, who will be sharing the context from Honduras. Thank you Carlos for being here. Thank you and good afternoon and good evening and good morning here in Honduras and Central Americas around 6.46 a.m. I will share my screen and for Honduras, the HLP operational perspectives, Honduras is under three scenarios, hurricane and tropical storm, migrants in transit, return needs, migrant, Honduras, national Honduras from the United States and Mexico. In the photo of the left, you can see a can for IDPs in response to tropical storm Eitan Yota that impacted Honduras in 2020. This land was private, was leased by the owner to the local municipality and only for six months maximum. This is the map of Honduras, it is located in the heart of Central America, especially in the north of the country. It is impacted by the hurricane and tropical storm, but we already have migrant in transit, people coming from Haiti, Cuba, Venezuela and Ecuador across the south border between Honduras and Nicaragua. That is the second scenario and we already have fraternity migrants in the north of the country. Some photo from floating caused by tropical storm Eitan Yota in 2020, more than 1,000 collected centres were habilitated as temporary housing, most of them schools. Regarding to the CCCM Housing and Land Property Toolkit, section 3.1.2 mentioned that schools are the risky type of public building for eviction. The government is looking for a school, they are looking for some centre like community centres or some spaces for the community, but it is a challenge because the infrastructure is not enough for all the country, but they are not using any schools and using community centres. This is the second scenario in Dainli, Honduras, the south of the country. A religious centre uses housing for migrants in transit from July 2020 until January 2023, but at the end of the last year, the Catholic Church sent a letter to the government and said this centre cannot use any more as a centre for migrants in transit, so the government was looking for another land and a land was donated by local municipality of Dainli to the National Institute of Migration. Regarding to the toolkit for a similar situation in the future, it will be useful to use the eviction track template mentioned in section 3.7.3 of the CCCM HLP toolkit in the case of the shelter in the image. So this template is very useful because you could track all very aspects of the eviction and for sure in the future it will be great. This is a very good photo of the can of this previous can and this is the can installation for migrants in transit using their HLU units. The capacity is for 400 migrants in transit. They stay only one or two tonight and they continue to go to the United States. But we also have returning migrants from Mexico and the United States, Honduran people, they are two main collective centres for temporary housing of this population. They could stay one, two or maximum three days because they are coming back to their communities. In Cameroe o Moa, for example, this is one of the centres, is a property confiscated by government due to money laundering and converting in point of enter and temporary housing for Honduras threat or need only adults by bus from Mexico. I want to mention that a very low person already mentioned that the government said to the UN agency and so another organisation that you could do infrastructure work but only temporary works because of this property. And the second is a collective centre also belongs to the governmental institution focused on children and receive family units and children returning by airplanes or buses. The main challenges for Honduras, the insecurity of tenure, land dispute, legal insecurity, a lack of basic services in rural areas, especially in the south border in Dali and the picture that I already presented to you. And the cost of housing has increased 45% until 50% in one point years is because most of the construction materials in Honduras are imported, but also a lot of qualified workers, for example, technician, mason, electrician are emirating to another countries and especially the United States and Spain also. The toolkit can be used for build capacity and for sure a workshop for CCCM members and IEMs leading the CCCM cluster here in Honduras and the co-leaders the Honduran Red Cross, race awareness, support policy and development, provide guidance on dispute resolution, also improve and service delivery in complex HLB. Some recommendation about highlight potential impact of climate change on housing, land and property, also location of settlement in safe area using GIS tools like RGs or QGs and also translation in Honduras, we speak Spanish and I think that translation of the CCCM housing and land property toolkit to Spanish will be very useful and I know that in the toolkit there are resources but maybe the main resources and tool of the ATEMatic area could be translated according to the context of Honduras. Next steps on CCCM HLB toolkit for Honduras, the document has already shared internally between IEM colleagues related to programs that work for retro needs, migrant transit and emergency due to disasters and the CCCM clustering of Honduras lead by IOM is coordinated with NRC, Honduras a workshop based in the document, the mystifying tenure for humanitarian practitioner section 316 and in the next monthly session of the CCCM cluster of Honduras IOM will present briefly this toolkit before sending an email to a humanitarian practitioner member when the toolkit is already ready in the website. Over to you Malina, thanks. Thank you so much Carlos and thank you for the recommendations and also for joining so early in the morning your time. We will next here from IOM Peru, from Adriana Allegre but she was summoned to the field this morning actually so we have a recording of her presentation and I'll be sharing the recording and her power point so I will go ahead and get that set up and then share my screen. Malina, I think you might have to unmute so that we can hear from your side. Education of the HLB toolkit. Can you hear now? Yeah, you can start it again. Sorry about that, I'll restart. The HLB toolkit in Peru. I apologize, I won't be able to be online because we are currently in an emergency response in Peru but I will be very sure talking about the application. We have been working with Malina on the creation of those HLB toolkit and we are very happy that the experience here in Lima have helped to create this content. We implemented last year a rental assistance project which has been one of the, I think, for us also has been one of the proof of how this HLB topic is very important and how it is related to the implementation of those kind of projects. During the implementation of this project we realized that although it's not related to owning a place, it is very closely related to the rental part of renting a place. Migrants and refugees from Venezuela, they have this very big problem in finding a place, not only because they arrive to Peru, sometimes they have to be in a shelter for a while until they get the tools and the resources to find a place, but when they want to find a place then they have those different barriers. For example, the nationality is, if they have a lot of children, if it's an LGBTQ family member in the family, if there is any disease or disability that makes it more difficult for them to find a place, so what they have been doing is that they stayed in places that are not safe and that doesn't fulfill the minimum habitability criteria, so we have been working on this problem with the rental system and the first and the main important thing is trying to go against the informality that we have in Peru and probably in many other countries in Latin America that the informality in the market is very huge and either because if landlords, which is a local community, they don't want to pay taxes so they avoid the fact that they are renting a place and they kind of do it in silence and then the families also, they prefer to stay in a small room to either, it doesn't matter if it's a big family but they can stay in a small room as long as they pay less or as long as they don't ask for documents or and they accept not having a contract and not having a receipt. Some of the things that we have been implementing in this project is the templates of contracts, templates of receipts that will allow them to have a proof of payment so they don't get evicted without notice. We have made some trainings with the Megerson refugees about their rights on renting a place, what they should pass for, what are the minimum availability criteria in what they should demand from the landlord and as well to the landlord we have also created some tools for them to also have the tools that they need, the proof that they also need for or do what they should ask if they are renting to the place to a family. We discussed all those topics in a thematic area that you have seen here during the CCCM training in Lima that we have in February this year. This was the first time we presented the toolkit to IRM staff and some other organisations that work closely with local organizations that work closely with IRM in CCCM response as well as local authorities like the Ministry of the Women and the Ministry of the Government among others and also others UN agencies, UNHCR. All these organisations that were united in February, we all work in CCCM response and we discuss those topics specifically what happened after the closure and how should we work to avoid evictions and what should we do about it. So those were the main topics that we discussed and as I mentioned we all work in this shelter in CCCM so we were wondering what else should we do and we have the compromise also to share with our teams and next month we will have the next R4B meeting which is the response for Venezuela and we will present again the HLP toolkit with all the local organisations that work in this response and currently we are meeting the CCCM cluster in the response of this emergency that I mentioned before and we will also present this, the HLP toolkit during the next round table that we will have because many of the camps are getting closed. They are closing because people are either receiving some help or some aid from the government or because they were able to either clean the house and rent another place in a safe area or stay with their relatives and we find now is the time to start talking about this. Those have been some of the moments that we have used the toolkit. I'm pretty sure we will be using it and we will be sharing this helpful tool for our partner organisations. Thank you and have a good day. Thank you Adriana for preparing that recording and that presentation last minute when she realised that she could not be here in person and just thank you to Kazaya, Carlos, Richard and Adriana for already sharing the toolkit with your colleagues and taking the time to present your contacts and feedback on the toolkit so far. I'll now hand it over to Jim and everyone online and everyone in the room, open for discussion feedback questions. Thanks Melina, thanks President. It's really great to hear how the toolkit is being looked at and used and I think that's, Melina, you said it at the beginning but we're saying again this is a kind of a living document. It's borne out of acknowledgement that there are so many different kind of tools and guidance and things that have been developed by different agencies, by different actors over many years that could be useful and we wanted to try and bring them together in one place and then provide some guidance sort of through those. So it's been a sense of trying to consolidate and one of the things that's come up from those presentations is you know there's different ways in which this could be useful so you know as part of training as well as something that you might pass on to others as you're sort of handing things over to them and it'd be great to get ideas from colleagues online and in the room around how this could be shared more, how you see it being used, what sort of feedback or comment you might have on this whole kind of project, this whole idea. Something that's come up definitely is that request a need to think about translation and I mean that doesn't apply just to this toolkit, I think it's a real significant issue for many of the areas that we're working in here as well so that's well noted and we'll have to look at that and see what might be possible to do with the translation side because it's really important. But yeah open to comments, suggestions, perspectives and I notice there's some questions being posed in the chat around some issues that we can come to in a moment potentially but yeah open to reflections. Malina, Jim, if I may since I did not see hands for questions I want to give more space but maybe I will start with the question for all of us here. Well first really great examples it just shows how things are being implemented operationally in different places and we are learning and then in the end of the day also it shows the fruit of your great work and Malina, Jim and all the colleagues who have been developing different guidances. I was wondering because in a couple of situations indeed we always think about the HLP issues between the cluster, the IDPs, vis-a-vis the authorities, sometimes the host community etc. But in a couple of occasions actually even potentially created some tensions and there was a point of discussion between CCCM and the other clusters and we have been finding ourselves I personally remember that we had discussions in occasions where IDPs were occupying schools and when IDPs were living in hospitals where the cluster coordinators came to us to say as a cluster we would like you to come with a statement or with actions to take the IDPs out of these places and we said the IDPs are always seen as people we are accountable to serve people who are as people are in need and the image entirely changes completely even within the humanitarian actors vis-a-vis those IDPs once they are in these kind of buildings because for reasons we understand the other clusters sometimes see that the presence of IDPs in these premises sometimes are hindering the IDPs, the humanitarian actors from delivering services to other people in need. It looks very complex but I was wondering whether anybody wanted to check the floor to give us any insights if they have had any similar experiences or how they have dealt with it? Over. Thanks, so who's going to answer that one? I mean if no one else wants I can answer from my side. They're a good question. I went through this in its team many years ago or 20 years ago where IDPs were occupying the only hospital in the capital and there was not only an issue for the host community but also for the IDPs themselves because they were at risk there was a color outbreak and they were risking their health by being in that environment. So it's a tricky situation but I guess in that case the solution was to provide a planned camp for them to stay in. So there was a time frame to prepare the site and they moved but indeed when you have that there was a small country with a small IDP population but we didn't have hundreds of thousands and several camps and then it's much more complex. Yeah, good point. Thanks. I think, is it Jasini? I see your hands raised. Did you want to come in? Yeah, thank you, Jim. Thank you, colleague. I've also been in a such situation, I think, separately. I think, let me start with the earlier one and then I come to the next one. We've had situations where we had IDPs occupying schools within Meidwgru, Meidwgru Politan, which is like the major city in Barnu, one of the most hit affected locations within the North East. Because these IDPs were occupying the school activity could not resume. On one side, we are trying to see how to ensure that the right of these IDPs are being protected against being evicted. On the other side, the children are being denied access to education. We found ourselves in a kind of dilemma and one of the challenges we had was trying to get a very suitable place to accommodate these IDPs because we have these IDPs who are large in number, and so getting a space to accommodate all of them in one location was a challenge, and we don't want to create that displacement among them, whereby we may have to move some to other locations, while some have been taking other locations. But at the end of the day, I think, we just have to decide for them because we had theories of consultation with them at that time. We could not get a kind of consensus that both parties, that's for us and for them, will be suitable. At the end of the day, we just have to move them into one of the formal government camps within the town. I think this is the case of the Marigal Cwymarri school, which was occupied by IDPs, and just recently, not more than a week, we are having a similar situation in one of the LGS within Barunostad and Gala, whereby there is much constraint of land due to the security challenge that is there. The town is being surrounded by trenches because of the nature of the security there, and these IDPs are living in one of the, it's a private owned Arabic school, and now the school want to resume activity, and then it issue an eviction notice to the IDPs copying even the government of the LDA and also the state authorities. We were also sub a copy of that later, and now we have to also lead with the school, play with the government to try to see how we can get a space for these people. Currently, we are still working on that, even though the government has intervened to get more time while we try to get a solution together with the shelter system sector, because the location of consign is a place where there is heightened security. Just yesterday, we had an attack whereby one of the INGO staff was picked, and we've not had information about that, so it's a very tricky issue per se. I'll just stop here over to you. Thank you. Thank you. Very good example. Thank you, and I see in the chat also that Kazaia has her hand up if you want to contribute. Thank you. I'll give an example of South Sudan, especially during COVID-19. At a time whereby also it happened and we still had IDPs in church and some were in schools. Due to the COVID-19 situation, they were given an eviction notice by the church and some had to go and host in school as they were not sure as to whether the areas of origin are safe for their returns or not. So, basically dealing with the presence of IDPs in such social amenities or public institutions can be challenging, but there are several steps that we undertake as a housing, land and property technical working group at the state level. First was to assess the situation and analyze the needs, then engage the communities where these IDPs, maybe they come from their areas of origin for those who are within the state, so that together as a joint team we could be able to identify possible solutions on how to secure a safe environment for them to go to and those who don't come from those areas of origin can be reintegrated therein and then this is where we called other partners so that we can provide necessary resources to be able to attend to the IDPs who are in need and also for those who are still in school and because they couldn't go to the identified locations because they were not origins of those areas but they came from other states outside where we are operating. They remained within the school because at that time during Covid there was a lockdown but they kept on staying there until now it was time for education to resume so the community leaders had to come in and provide alternative education options and find other public institutions which were like public facilities which were vacant and could accommodate students for the time being. Overall addressing the presence of IDPs in areas like schools, hospitals and church is mostly it requires a collaborative effort from the facilities and communities and then the external support by the stakeholders and also other key relevant actors who are active during the implementation process on the ground because I believe like by working together to identify and implement solutions is possible to create a safe and supportive environment for both the institution holders and the IDPs so this is the approach that we undertook in South Sudan context especially during Covid 19. Thank you and over to you. Thank you. Thanks for those great questions some good answers and yeah if you have access to the chat there's some comments in there as well and Bruce mentioned the CCCM cluster undertaking a joint research project with the education cluster about the use of schools as collective centres so that could be interesting to read when it is up on the website in May and get on the mailing list apparently to receive it maybe tell us how we do that in the chat. There we go perfect look in the chat if you want to get on the mailing list fantastic and we've got about 10 or 11 minutes left I want to go back to you a beer to ask if you might present a little bit on the training modules that have been developed because they will they may well be of interest for those of us here so yeah over to you to share something on that and then again we can have a a few minutes of reaction and response after. Thanks Jim yeah I do hope that there will be of interest we've been working on this for quite a while and it's so the idea was to to produce a training sort of an e-course actually because it's a training with four modules on on HRP in situations or displacements and the training is in the form of an interactive video almost like a video game that in first person so you watch a few videos that will situate you in a certain context of displacement and then you're putting the position of a responder first responder that has to deal with with land and property issues in the response so the first module is on HRP fundamentals then we have the second one is security of tenure the third one is return and restitution so all the issues regarding the land and property that was left behind by the IDPs and the fourth one is women's access to land so tackling the issues of women and and the as they try to recover their rights to the property that they left behind I'm going to just explain that we did a soft launch of this training to test and it's been received well we released it internally first in IOM and also in the global shuttle cluster website but we will soon be I hope in the AOR website as well and of open access I'm going to show you how more I'm going to show you how to play let me share my screen here can you see the screen yeah so on the website you just click play you click play on this one right this one is mine you click play here yeah and then you see the intro video which will situate the the the emergency so there will be a breaking news sort of like a breaking news on tv and the presenter there's no sound but the presenter will there's no sound in here but then the game there's sound the presenter will talk about this emergency and how the hundreds of IDPs displaced and there will be a there'll be a the rainy season is coming and you have two days to find an alternative site for the IDPs to move to be in sixth so um and then uh and then after that so you can someone uh mute your microphone maybe hebo if you can mute your microphone that'd be grace done done good okay um uh yeah and then after that um after that uh introductory video then we'll be placed in in an office where we receive an email um saying that you have two days to complete the task which is to find the um to find the to locate the the land or the building where the the IDPs can be relocated to right um and then you have three options you can either um you can either go to um to um uh you go to an empty land um what can you see the screen now or no we can now we had your subtle infiltration of shelter cluster propaganda but apart from that we're now the cccm i'm joking of course but um yeah um yeah now we're back on your video right so so this is where so after the introductory video you come to this screen here which is your desk right and then you open that you're going to open the email and that your mission in the email so they will tell you what you what you need to do uh you read the email again it's going to explain that um the rainy season is coming and you have to um you have to find an alternative site and you need to get authorization to use the new site for 18 months so that means you need to do quite a bit of uh do diligence but you only have two days to do it right and there will be a countdown on your on your time then you want to close the email and you go back to your office and then on the cork boards that's where the three options are right so you can see the calendar you only have two days and then on the cork board that's where your options are you can go to the abandoned village the empty plot of land or the apartment block and as you choose these options inside these options you're gonna have actions that you can take right so you can um you can talk to someone uh talk to different characters from different um authorities and uh and you have to and that's how you go through the game every module has the same structure so we have an introduction and then you have your office and your mission and that that's how you go through the game it takes about 40 minutes to go through it to go through the four modules and um and they are available now on on the public website but we're going to do a proper launch later on when when the when the game is already on the a or website great thank you for sharing that and um I don't know how many people have had a go but it's almost genuinely quite fun and intriguing and um also really helpful to explain to other people a little bit about what some of the practical things that people are having to deal with and and and what this actually means in in in real apart from using technical language so yeah thanks so much for sharing that a puree um we've got about five minutes left for further comments questions um Joseph if you're still online I know you asked your question in the chat but you can feel free to ask it again out loud um if you would like um or if anyone else wants to come in and uh either react to that that training and the toolkit or or anything else that's uh uh coming up for you right now yes please now I don't know quite how this room is working you might have to come over here I can't bring it to you if you want hi this is Barbara McAllen I'm DRC's global advisor on HLP I just wanted to say I've done the training that Ibered just presented it's really fun I mean for me it took me more than 40 minutes because I went back you know changed the selection of option and I think it's really good because it's fun to do the video the way it's done the video the breaking news it's it's all super engaging and it manages to be at the same time you know using plain terms to explain the situation so completely demystifying the you know the tenure complexity and all this and and also you have extra resources at the end of each module which you know if you want to go further and that's why it took me more than 40 minutes you can dig more into all these issues you know and they tell you okay maybe you chose a but if you had chosen b um this is the pros and cons of choosing this and that and I think also the challenge of you only have a certain amount of time I think it's good because you know it's not like you're a researcher you know and you have so many days to to check the situation so it forces you to say okay is it better if I go to the land registry knowing that probably the land registry is inaccurate outdated well doesn't correspond to reality or should I just go to you know the neighbours of this village or so yeah it's great well done and do it everybody great we will all go through the training that's a great comment from the critics well done very and whoever was involved in the preparation of our training and his design thanks yeah thanks Barbara um yes any other comment insight reflection feels quite exciting having um these resources collected together and feels like real sort of momentum around this issue and uh yeah just that further emphasis on that the sort of collaborative need uh yeah for us to keep working together Richard please yes come in thank you my request was to Melina looks like it's a big appetite now for the toolkit particularly for partners who are operating CCM and they would want to pick a few few things that they need to to implement and I was wondering if we have an average presentation to the slides that are talking about the toolkit just like the themes that you bear as explaining those are the things that will increase people's appetite to read the toolkit and utilize it and then we'll get a lot of requests wondering if you want to make the slides and share or we I don't know over to you I do have a presentation that kind of briefly goes over the the background aim and audience methodology and explains the structure of the toolkit so I can share that in the chat um there's also I also shared um there's a one page document that kind of goes through it as well the same information just not in the presentation format and then we also have the video but I will share um I will share some slides if you think that would be the best way to kind of um bring people into looking at the toolkit so I can share that in the chat thanks and probably worth saying that once it's up live on the cccm website as well we can yeah think really carefully about how we want to really sort of share that what opportunities there are to either do some events around it or or keep pushing um yeah with the shelter cluster for example Stephanie thank you for that comment um and the aor of course and others as well we can maybe like look at how we can work together it'd be great to have your ideas and thoughts on that as as we move forward um but yeah brilliant um I think that's yeah that'd be that'd be great to think how we do that it might be we need to you know we have the video it might be good to create yeah a couple of slides that allow almost like a trainer of trainer type approach maybe we can look at thinking about that um but yeah great thank you any other questions just before we close so comments reflections thank you it keeps you various movements so I can't tell the people to put in their hands up or if they're dancing or whatever it is um but yeah no thanks thanks very much um to all our presenters uh for joining us um yeah from from from all over to South Sudan, Mozambique, Honduras, Peru and for the others who've spoken and yeah thanks so much for a really interesting conversation and we keep looking at ways to share this and develop it and its live documents so inputs are welcome uh yeah and thanks everyone for for being here we'll be sharing the recording and the slides and any other resources let us know great thank you thank you thank you thank you thank you everyone thanks bye bye thanks guys enjoy Geneva