 ECOSA has had limited success in regulating the telecom sector due to conflicts of interest between government and state-owned companies. However, it has achieved some successes such as reducing retail prices for voice services by over 30% when Telcom entered the market. To become more competitive, ECOSA must now focus on broadband markets and unbundle the local loop, which will require full privatisation of Telcom and functional separation of its wholesale and retail fixed-line operations. Additionally, ECOSA must be further insulated from political influence and adequately resourced through industry levies and fees. Finally, a single appellate body for economic regulators should be established to increase accountability and improve outcomes in the sector.