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Published on May 7, 2013
Media Specialist Stephanie Jacksis talks to us about finding the right physician, doctor, and health care provider for your family. Be sure you do your research at bbb.org, check licensing at your local state's department of health and department of education. Know your rights. Doctors should never give out your personal information without your consent. They also have to show you your X-Rays any time you ask. Lastly, know where to complain. If you have a billing issue or customer service problem with a doctor, you can file a complaint with your local Better Business Bureau. If you have a malpractice complaint, contact the Texas Medical Board. For more tips, visit centraltx.bbb.org or check us out on Facebook at facebook.com/YourBBB